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Lead Extended Workforce Program Manager Jobs

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Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu

Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu

Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu

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Airbnb
📍 Seoul• Full-time
5mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: Airbnb’s Public Policy campaign team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and regulatory context for our business, helping them understand the significant social and economic contributions of our platform. Across the region, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and stakeholders in making the case for fair, progressive home sharing rules. The Difference You Will Make: The main role of the Public Policy Manager is to ensure the conception and execution of successful policy campaigns in their assigned region. In coordination with the Public Policy Lead, the Public Policy Manager will draft, develop and execute integrated government relations, communications, stakeholder engagement and mobilization plans and projects to achieve key policy objectives As a Public Policy Manager, you must be meticulously organized, detail- and solutions-oriented. You are also able to see the big picture and prioritize projects strategically when needed, while understanding how to synthesize legislation, information and data that should be escalated to leadership. You should have a strong independent work ethic and excellent communication skills, and an ability to take big ideas and translate them into policy with a positive and creative outlook. The

accountingrecruitment
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Asana
📍 Chicago• $158K – $180K/yr
5mo ago

The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Our work supports Asana’s broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and effectively. As a People Partner, you will operate as a true business leader, bringing organizational strategy, change leadership, and deep consulting acumen to shape talent transformation agendas at the functional leadership level. In this role you will support AMER Sales team and CMO. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive strategic thought partnership by building and implementing department-level talent strategy initiatives that align directly with business outcomes. Navigate ambiguity to identify root issues in complex situations, presenting findings and socializing change with clarity to senior stakeholders. Lead change management by partnering with senior leaders to develop scalable change strategies, proactively planning for contingencies and championing the vision through effective storytelling. Consult and advise functional leads as a trusted advisor, leading complex people situations and supporting leaders in building their own capability. Leverage data literacy to interpret complex people data to identify trends, translate findings into actionable decisions, and champion a data-driven culture. Influence at scale by actively participating in business headcoun

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Justworks
📍 New York• Full-time• $240K – $310K/yr
5mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an operations leader who sees this moment in operations for what it is: a rare inflection point where AI and automation are reshaping what's possible, and where the leaders who move first will define the next generation of operational excellence. You bring deep expertise in standards, systems, and process design, paired with the vision to imagine what operations can become and the discipline to get there. You've built operational infrastructure before: the SOPs, controls, systems, KPI frameworks, and governance cadences that turn a high-performing team into a high-performing organization. You're a builder at heart, energized by creating structure where there isn't any, and you lead teams through ambiguity and change with conviction and clarity. You influence across the organization, earning trust, driving adoption, and making change stick even where you don't have direct authority. You're also a natural connector between Operations and the partners across Technology, Customer Success, Revenue, and Finance who are critical to making the company's transformation agenda real. Your Success Profile As the Senior Director of Cen

reactaifinance
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Figma
📍 Ca New York• Full-time• $169K – $303K/yr
5mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a strategic, entrepreneurial Product Manager to help shape product-led growth for our newest AI products. Figma has an ambitious, forward-looking roadmap that we’re rapidly executing on as product development and design rapidly change with AI. This role will help drive the company’s strategy for growth of these products and ensure users discover value in Figma as their workflows rapidly evolve. What you’ll do at Figma: Partner closely with other product teams to develop and execute on a strategy for driving adoption of Figma’s newest and biggest bets. Use data and insights to build a portfolio of experiments and new features that drive users to discover the transformative impact of Figma’s AI features and products Shape Figma’s growth strategy as our business and product evolve. Lead a fast-executing, impact-driven team. Collaborate deeply with Design, Engineering, and Product Leadership on both strategy and execution. We’d love to hear from you if you have: 7+ years of product management experience Familiarity with current AI-powered product development and a POV on how our industry will evolve Experience leading major product or growth initiatives across user-facing products Track record of delivering impact through data-driven experimentation and strategic bets A knack for data and metrics, and strength in translating insights into strategy Are a strong cross-functional collaborator, both within the product development organization and with marketing / business f

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About Dynamic Tables Dynamic Tables (DTs) are Snowflake's declarative streaming transformation primitive. Customers define a SQL query and a freshness target; Snowflake handles the rest: orchestrating refreshes, maintaining snapshot consistency across a DAG of dependencies, and automatically incrementalizing the computation so that cost scales with what changed. Dynamic Tables is one of the fastest growing products at Snowflake and is a core part of Snowflake’s Data Engineering strategy. The Dynamic Tables performance team is responsible for making incremental refresh fast, predictable, and cost-efficient across increasingly complex query shapes. As a Staff Engineer on this team, you will own the technical direction for critical performance initiatives and be a force multiplier for the engineers around you. What You'll Do Lead the design and implementation of performance improvements to the incremental view maintenance engine, including multi-join incrementalization, novel incrementalization semantics, incremental window functions, and stacked operations. Help define the roadmap for the incremental view maintenance engine, identifying key performance, scalability, and correctness milestones, prioritizing high-impact enhancements, and aligning technical investments with prod

javasqlrest
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Nuro
📍 United States• Full-time• $87K – $118K/yr
5mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Software Operations is where data quality meets real-world impact. Our team reviews annotation outputs, tests the internal tools our engineers rely on, and surfaces the kinds of defects and patterns that, left unchecked, quietly degrade the systems powering our vehicles. We are precise, collaborative, and genuinely motivated by the idea that doing this work well matters. This is a team that takes quality seriously without making it feel like a grind. You will have clear processes to work within, a direct line to the Operations Lead when something needs escalation, and the satisfaction of knowing that the issues you catch and document today help make a self-driving vehicle more reliable tomorrow. About the Role Autonomous vehicles learn from data. The accuracy of that data depends on people who care enough to get every detail right. If that's how you're wired, we want to meet you . We are looking for a Software Operations Sp

ailogistics
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Robinhood
📍 United States• Full-time• $166K – $195K/yr
5mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our team is building an investment account for every child born in America, in partnership with the U.S. Treasury — one that grows with them into adulthood. Families shut out of the market fall further behind every year. Getting every child invested early is how that gap begins to close. The app — an entirely new category of financial product — debuted at #3 in the App Store and #1 in Finance. Now we design what comes next: new platforms and new experiences that will shape how the next generation of Americans starts building wealth. As a Staff Product Designer, you'll lead that work from early concept through national launch — helping define product direction and setting the visual and interaction bar for everything we ship on one of Robinhood's most visible product lines. Partnering with senior leadership, engineering, legal, research, data science, and marketing, you'll turn complex requirements into experiences that feel simple and trustworthy, down to the last pixel. This role is for a designer at the top of their craft who wants to make a national impact. Success looks like a generation of Americans who turn 18 already invested, and who grew up understanding how money g

artificial intelligenceaifinance
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About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role You will be a valuable and developing member of the Service Operations team at DoorDash Labs. You will build on your existing technical skills to perform diagnostic, maintenance, and repair work to keep our robot fleet and electric bicycles operating at peak performance, supporting our fleet utilization goals. You will work closely with Senior Service Technicians and your manager to expand your troubleshooting skills, gain deeper familiarity with our systems, and progressively take on more complex repairs. This is an on-site role with expectations of 100% in-office presence in Fremont, CA, San Jose, CA, or Sunnyvale, CA. You’re excited about this opportunity because you will… Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles. Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures. Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes. Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs. Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks. Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness. Learn from and collaborate with experienced technicians,

Excellogisticsrecruitment
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5mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As an Account Executive, Cross Border, Greater China, at Stripe, you'll drive future growth at Stripe by building relationships with prospective users and turning them into happy Stripe users. What you'll do As an Account Executive, Cross Border, Greater China, at Stripe, you'll drive future growth at Stripe by building relationships with prospective users and turning them into happy Stripe users. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with mid-market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally curious and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building—you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you're motivated, smart, persistent, and a great teammate, we want to hear from you. Responsibilities Own

About AQR Capital Management AQR is a global investment firm built at the intersection of financial theory and practical application. We strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing. By putting theory into practice, we have become a leader in alternative strategies and an innovator in traditional portfolio management since 1998. At AQR, our employees share a common spirit of academic excellence, intellectual honesty and an unwavering commitment to seeking the truth. We’re determined to know what makes financial markets tick – and we’ll ask every question and challenge every assumption. We recognize and respect the power of collaboration and believe transparency and openness to new ideas leads to innovation. About Operations Operations has a diverse set of responsibilities, including settling and recording thousands of transactions per day, identifying and mitigating operational risk, and partnering with technology to develop and implement low-touch, streamlined processes. The Operations department continually seeks ways to improve while actively supporting the development of new business, structures, and markets. The Tax Operations team is a department within Operations focused on the Tax Aware strategies at AQR. The team is responsible for managing platform providers, account onboarding and client inquiries, vendor oversight, and account maintenance and monitoring for our Tax Aware solutions. The Role We are looking to hire a full-time Associate/VP to join the Tax Operations team in a Team Lead capacity. The primary responsibilities of the role include, but are not limited to: Core Responsibilities Onboard and monitor Flex SMA accounts to ensure they are reconciled, in good order, and maintain appropriate balances, settings, and positions Create and review client reports, ensuring accuracy and completeness Revie

pythonsalesforceExcel
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Ubiquiti
📍 Thailand• Full-time• Remote
5mo ago

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Thailand to support enterprise customers and partners. You’ll design solutions across networking, ProAV, VoIP, storage, and Physical Security (Protect & Access). Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Thailand, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across all product categories Deliver demos and technical workshops Build architectures and BoMs Support partners and distributors Drive market awareness Share insights with global teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, MC-LAG, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General Thai and English Pre-sales or system integration experience Certifications preferred Strong reliance on AI tools, LLMs, and automation to improve productivity Benefits Remote flexibility Travel opportunities Competitive compensation

REMOTEaigo
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Ubiquiti
📍 Indonesia• Full-time• Remote
5mo ago

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in Indonesia to work with enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Indonesia, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design and present solutions Deliver demos and training Build proposals and architectures Support partners Strengthen brand presence Provide market feedback Desired Experience Solution Architecture Enterprise Networking (SD-WAN, routing, switching) ProAV (AV-over-IP, multicast) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General English and Bahasa Indonesia Pre-sales experience Strong reliance on AI tools, LLMs, and automation for productivity Benefits Remote work Travel opportunities Competitive salary

REMOTEaigotraining
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