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Lead Hr Specialist Jobs

6,753 active opportunities · Updated for October 2026

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Explore current lead hr specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

B
23 days ago

Senior Manager, Japan Security and Compliance GTM WHAT IS BOX? [Recruiting owns] Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. WHY BOX NEEDS YOU Box's security, compliance, and privacy posture is a business enabler for customers and a competitive differentiator in the market. We are looking for a Senior Manager, Japan Security and Compliance GTM, to lead Box’s customer trust efforts in Japan. This will include oversight and responsibility for gathering, vetting and scaling security, compliance, privacy and other trust-related information to customers and partners. The right person should be excellent at communicating vertically and horizontally across the company and will be comfortable explaining Box's security, compliance, and privacy posture. WHAT YOU'LL DO Lead Japan’s customer trust efforts, including responding to customer security due-diligence questionnaires and, as needed, leading customer audits. Work with US-based GRC, Security, Legal, Product and other SMEs to find answers to customer questions specific to the Japan market. Assess the need for new customer-facing content; drive the development of new content; and then scale it to account teams, customers and partners, as appropriate. Work closely with both Box Japan’s leadersh

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Box
📍 Japan• Full-time
23 days ago

WHAT IS BOX? Boxについて Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約23,000社および日経225の86%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU K.K. Box JapanはBox Inc.の日本支社として2014年5月に設立され、急成長し続けています。私たちはさらにBoxを広め、ともに成長を促進していただくことができる人材を求めております。このポジションでは日本のセールスチームの一員として、責任を持ってセールス活動に専念していただくことができます。 WHAT YOU'LL DO Stakeholderのニーズを的確に理解し、Boxを効果的に提案する CIOやIT executive LOB executive、また他の主要なstakeholderとも密に関わって信頼関係を築く 複雑かつロングタームなdealを、的確・迅速に対応するとともにsmall winsも確実に獲得する 90日以内にフォーカスするテリトリープランを構築する pipeline, revenue targetを構築する すべての顧客のユースケース、購買サイクル、Salesforceのforecast等を理解しトラックする Cloud Content Management Enterprise 2.0、Box modelを広めていく すべてのユーザーに対して顧客満足度100%を達成する lead management sales forecastingにおけるSFDCの活用 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 5年以上のEnterprise Software関連製品の営業経験 西日本地方の顧客に対する営業経験 既存顧客と関係を保つだけではなく、新規顧客を積極的に開拓できる方 顧客のエグゼクティブ層と密接に関わりながら商談を進めてきた経験(LoB、CIOとのリレーションシップ) 複雑なcloud technologyをシンプルかつ的確に説明することができる能力 セールスのプロセスや購買サイクルを熟知していること Box Userであること(尚可) 英語力(尚可) 勤務地は、 / 大阪 / 東海エリア から選択いただけます EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital st

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AI
23 days ago

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Staff Software Engineer, Full Stack (Frontend Heavy) - Content Experience Team About the Role We are looking for a hands-on Full Stack (Frontend Heavy) Staff Software Engineer to join our team and lead efforts in building scalable, performant, and reliable software systems that power the AlphaSense platform. You will play a key role in shaping technical architecture, mentoring engineers, and driving engineering excellence across teams. This is a high-impact role for an experienced engineer who thrives on solving complex problems and delivering robust, customer-focused solutions. Who You Are Bachelor's or Master's Degree in Computer Science or related discipline. Minimum 8 years of software development experience building scalable, high-performing, and robust applications. Strong proficiency in JavaScript with solid experience in full-stack development. E

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Mixpanel
📍 New York• Full-time• From $130K/yr
27 days ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Marketing team at Mixpanel is responsible for pipeline generation across paid, website, and product-led channels. This role sits within that team as its dedicated engineering owner — accountable for the technical systems that power how people discover, evaluate, and request Mixpanel. You are the only engineer dedicated to this surface, which means you set its technical direction rather than execute against someone else's. You work directly with our marketing teams and partner with Growth Engineering on shared systems. Website design and content are handled by our web design team; your focus is the technical infrastructure, integrations, and systems that sit underneath. About the Role As our Marketing Systems Engineer, you own the technical layer of our marketing engine: the integrations and infrastructure that power our marketing website. The website is our primary lead capture system that turns traffic into pipeline. You own the systems that connect our marketing surface to Salesforce, Customer.io/Hubspot, and our broader GTM stack. You set the technical roadmap for this surface, move fast, measure impact, and treat reliability as a first-class concern rather than a cleanup task.You will also collaborate with Growth Engineering on shared infrastructure including handraiser routing and tracking. Responsibilities Own the technical health of the Mixpanel marketing website: page speed, WCAG compliance, Google Tag Manager, technical SEO, and third-party integrations including Qualified, Optimizely, and TrustArc. Own the integrations between the marketing website and our GTM stack t

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M
Mixpanel
📍 San Francisco• Full-time• From $130K/yr
27 days ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Marketing team at Mixpanel is responsible for pipeline generation across paid, website, and product-led channels. This role sits within that team as its dedicated engineering owner — accountable for the technical systems that power how people discover, evaluate, and request Mixpanel. You are the only engineer dedicated to this surface, which means you set its technical direction rather than execute against someone else's. You work directly with our marketing teams and partner with Growth Engineering on shared systems. Website design and content are handled by our web design team; your focus is the technical infrastructure, integrations, and systems that sit underneath. About the Role As our Marketing Systems Engineer, you own the technical layer of our marketing engine: the integrations and infrastructure that power our marketing website. The website is our primary lead capture system that turns traffic into pipeline. You own the systems that connect our marketing surface to Salesforce, Customer.io/Hubspot, and our broader GTM stack. You set the technical roadmap for this surface, move fast, measure impact, and treat reliability as a first-class concern rather than a cleanup task.You will also collaborate with Growth Engineering on shared infrastructure including handraiser routing and tracking. Responsibilities Own the technical health of the Mixpanel marketing website: page speed, WCAG compliance, Google Tag Manager, technical SEO, and third-party integrations including Qualified, Optimizely, and TrustArc. Own the integrations between the marketing website and our GTM stack t

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Flexport
📍 Atlanta• Full-time
28 days ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Flexport.org is the humanitarian arm of Flexport. We serve nonprofits, NGOs, and mission-driven organizations that need to move impactful cargo reliably, often into some of the hardest environments to reach. As humanitarian and development needs keep climbing, the supply chain expertise our partners can count on matters more than ever. You'll own some of Flexport.org's most complex and highest-impact partner relationships. Your accounts span multiple shipping modes and trade lanes: ocean, air, trucking, and customs, and demand real supply chain fluency to navigate well. You won't just manage these relationships, you'll shape them. You bring a strategic point of view to every partner engagement, lead business reviews that drive real decisions, and connect the dots across Flexport's full product suite to help partners do more with what they have. You'll operate with full autonomy, hold a high bar on program growth and retention, and become someone junior teammates turn to for guidance. You Will Own end-to-end success for a portfolio of complex, multi-modal Flexport.org partner accounts, including partners with significant program growth potential and

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P
29 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We are the Fraud Data team within Plaid's Fraud organization. We leverage relationships and activity across Plaid’s network to develop machine learning models that help customers detect and prevent fraud while minimizing friction for legitimate users. Our team owns the full model lifecycle, from data processing and experimentation to feature pipelines, model serving, and monitoring. In this research role, you’ll partner closely with Machine Learning Engineers and Data Scientists to uncover new signals, explore and evaluate innovative modeling approaches, and translate promising research into production-ready solutions that strengthen fraud detection across Plaid’s network. As a Senior Research Scientist, you will lead applied research to develop next-generation fraud detection models across relational graphs, sequential events, images, and video data. You’ll design rigorous experiments and evaluation methodologies that reflect real-world fraud dynamics, while exploring state-of-the-art approaches such as Graph Neural Networks and Transformer-based foundation models. In close partnership with Machine Learning Engineers, you’ll translate promising research into production-ready solu

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Plaid
📍 San Francisco• Full-time• Remote
29 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team The Fraud Partnerships Pod is responsible for overseeing all traditional business development and partnerships for the Anti-Fraud Product Area (PA) at Plaid, focusing primarily on our product partnerships and data acquisition (supply side) efforts. The team supports all products under the Fraud Product Area's purview: IDV, Monitor, Layer, and Protect. About the Role You will have an opportunity to lead the strategy and execution of our supply side and "data in" efforts for our Fraud product area across four products (Plaid IDV, Monitor, Layer, and Protect). You will own all critical data partner relationship management with key stakeholders and be expected to grow them over time. You will be the internal quarterback driving alignment with key major internal stakeholders at Plaid, including Finance, BizOps, Commercial, Legal, and Risk. What You'll Do Spend the majority of your time working hand in hand with product leadership as well as other cross-functional leaders to operationalize our data partners for all fraud products at Plaid. Help our data science and research teams define the source data ecosystem for IDV and Protect according to our 3-year strategy. Help e

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Datadog
📍 New York• Full-time• From $156K/yr
29 days ago

As a Product Manager – IaC Detection, you will define, build, and launch capabilities that proactively detect infrastructure issues in code (e.g. Terraform, Helm) before they can be deployed into production and escalate into production incidents. The Infrastructure Monitoring team has pioneered shift-left detection in the industry with Bits Infrastructure Operations , and we’re looking for a Product Manager to expand this capability to a broader set of use cases Customers (and thus developers) are increasingly standardizing on IaC tools to deploy and maintain ever-growing infrastructure in the cloud. At the same time, SREs and Infra teams struggle with an increasing number of production incidents. By shifting-left and identifying high-impact infra changes before they are deployed, we help reduce production incidents, reduce waste, and free up SRE time to focus on value-added tasks. You will own the roadmap to expand IaC detection to a broader set of use cases, including cost detection, blast radius impact, as well as configuration changes on infrastructure powering applications like nginx, postgres and more. You’ll partner closely with Engineering, Design, and customers to build and iterate on the roadmap, build product market fit, drive customer adoption (including internal usage), and focus on coverage and correctness of the AI system. This is an opportunity to lead an initiative at the intersection of AI, infrastructure operations, and autonomous observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the product roadmap for IaC Detection, enabling customers to proactively detect and catch high-impact infrastructure and configuration changes before they are deployed into production and escalate into incidents. Define the end-to

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Stripe
📍 Sweden• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Nordic team is a highly consultative sales team that is responsible for the growth of Stripe’s largest customers within the region. We work with the most ambitious and fastest growing companies, from Maersk, to IKEA, to Lovable - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Drive deal strategy and co

O
Okta
📍 Bellevue• Full-time• From $161K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Identity Team Okta's internal Identity team secures the foundational trust layer for our modern enterprise. As organizations adopt phishing-resistant MFA, attackers have shifted toward session hijacking and cookie theft. Furthermore, with the rise of autonomous AI workloads, we are extending our platform to protect and govern a growing sprawl of non-human, agentic workflows. Our mission is to ensure every person and machine can safely connect to the right technology at the right time. The Staff Identity Engineer Opportunity As a Staff Engineer at Okta, you will be a technical authority within our internal IAM team, driving the architecture and execution of our identity fabric. You will champion our "Customer Zero" philosophy, partnering with product engineering to deploy Okta's newest features internally before they reach global markets. This role requires a technical leader who acts with ownership and urgency, turning action into traction and ruthlessly simplifying complex problems. You will serve as a mentor, influence architectural decisions, and help determine the future of the platform. What you’ll be doing Drive Customer Zero Execution: Act as a key technical bridge between internal stakeholders, the Okta on Okta team, and core Product teams. Lead the early adoption of cutting-edge internal capabilities, providing rigorous technical feedback to mature products before global release. Architecture & Hands-On Implementation: Own the lifecyc

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PE
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Internal Control Apprentice (Operations) to help keep Qonto's operational processes accurate, compliant, and audit-ready as we scale across Europe. You'll run real, autonomous controls each month, analyzing processes, writing sharp recommendations, and working with different teams under the guidance of Ismaël Tchala, our Lead Internal Control. Ismaël and his team of 6 internal controllers focus on maintaining the operational mastery and efficiency of Qonto's Operations department, ensuring accurate reporting, and strengthening compliance with laws and internal policies. ➡️ What you'll do Run multiple controls per month on operational processes: You'll own each control end-to-end, from analysis to final report, with a strong focus on France across a

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Plaid
📍 New York• Full-time• Remote
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam. The Account Management team in Plaid’s Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances. As an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term

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Flexport
📍 Shanghai• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is a platform for global trade in an industry that comprises 12% of the global GDP. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. Our engineers are top-notch software developers who love listening to the users, working as a team, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, desi

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Lyft
📍 New York• Full-time• $236K – $295K/yr
1mo ago

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product leaders who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate product leaders to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices. The Safety & Customer Care (SCC) Product team builds the platforms, products, and experiences that support riders and drivers when they need help most — and help keep them safe every time they ride. As the Director of Product, Customer Care, you’ll lead a team of product managers driving Lyft’s customer care strategy end to end: AI-powered support across chat and voice, the contact center platforms our support teams run on, and the underlying data layer which is critical to understand where our products can be improved. It’s a rare chance to shape how a category-defining company delivers support at scale — across emerging AI capabilities, global expansion, autonomous vehicle partnerships, and new lines of business. Responsibilities: Own the vision, strategy, and multi-year roadmap for Lyft’s Customer Care product portfolio — spanning AI-driven support automation, contact center platforms, self-service and issue resolution, and the trust and safety products underpinning every interaction Lead, coach, and grow a team of product managers, setting a high bar for product craft, execution, and career development Partner with senior leaders across engineering, data science, design, operations, and finance to set priorit

aigorust
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