Lead Intercom Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. You will work remotely from Germany and will be reporting to Sr. Director, Engineering You Will: Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer's workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn't done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to so

Datadog's integrations are the connective tissue between our platform and the technologies our customers run in the real world. As a Sr. PM on the Agent Integrations team, you will own the vision, prioritization, and execution for 100+ integrations that run directly inside the Datadog Agent from foundational infrastructure (MySQL, Kafka, Kubernetes) to the rapidly growing landscape of self-hosted AI and on-premise enterprise technologies. This is a high-impact, breadth-first role at the intersection of infrastructure observability and the frontier of AI-native workloads. At Datadog, we place value in our office culture; the relationships it builds, the creativity it brings, and the collaboration of being together. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the Agent Integrations roadmap. Determine which new integrations to build and which existing ones to improve, balancing customer demand, business impact, and engineering capacity across a catalog of 100+ technologies. Drive the expanding AI integration surface. Lead product strategy for self-hosted AI workloads, including LLM inference frameworks (e.g., Hugging Face TGI, BentoML), AI agents, MCP servers, and model orchestration tools, so Datadog customers can monitor every layer of their AI stack. Expand on-prem and hybrid coverage. Prioritize and execute new integrations for on-prem technologies including storage systems, HPC schedulers, network devices, and legacy enterprise platforms where customers run critical workloads. Build observability for ERP systems. Define and drive Datadog's strategy for monitoring enterprise ERP platforms (SAP, Oracle EBS/Fusion, Microsoft Dynamics) covering performance, job execution health, and integration layer telemetry so enterprise customers can observe their ERP stack alongside the rest of their infrastructure. Analyze adoption and customer feedback at scale. Use data from multiple sources to

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation experiences used by Compliance Operations to execute Coinbase's financial crime programs, including AML Transaction Monitoring, KYC, Enhanced Due Diligence, and Sanctions/Screening. You'll own the automation-first roadmap that enables investigators to triage alerts, assess risk, and document decisions faster and more accurately, so humans focus on high-judgment work while the platform handles repeatable tasks at scale. What you'll do: Own the Compliance Agent Experience product area end-to-end, from vision and strategy through execution, covering AML/TMS, KYC, EDD, and Sanctions/Screening investigation surfaces. Drive a multi-year roadmap for AI-assisted, human-in-the-loop investigation workflows that measurably reduce cycle time, improve decision quality, and increase automation adoption. Lead build-vs-buy and vendor strategy for investigation enablement (OSINT, case enrichment, LLM tooling), including evaluations and RFPs in partnership with Compliance, Legal, Security, and Procurement. Partner with Engineering, Data Science/ML, Compliance Program owners, and CX Operations to deliver integrated tooling that reduces context-switching and improves end-to-end investigation throughput.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . CB Payments, Ltd (CBPL) is Coinbase’s UK‑incorporated electronic money institution, authorised and supervised by the FCA and registered as a cryptoasset exchange and custodian wallet provider, enabling customers to move between fiat and crypto and access Coinbase’s UK platform. This dual‑hatted role serves both as CBPL’s 2LoD Country Risk Manager and as a Risk Manager within Global Operational Risk Management (ORM), running the local risk framework for the UK entity and contributing to Coinbase’s enterprise‑wide operational risk programs so that risks remain within appetite while the UK business grows safely. As a Risk Manager - Country & Operational Risk, you'll serve a dual-hatted role across CBPL (Coinbase's FCA-authorised UK entity) and Global Operational Risk Management. Our Enterprise Risk Management team builds and runs the frameworks that keep Coinbase growing safely within risk appetite across every entity and jurisdiction. You'll own CBPL's second-line-of-defence risk framework covering operational, financial, regulatory, outsourcing, and conduct risks while co-owning global ORM program areas that strengthen our enterprise-wide risk posture. What you'll do: Own CBPL's entity-level risk framework, running RCSAs, incident/issue management, KRI/KCI monitoring, and risk-appetite reporting for the CBPL Risk Committee and Board. Lead 2LoD risk challenge on ne

The Lead Trainer (Ports & Logistics) is responsible for delivering structured training programs to port and logistics personnel, ensuring they acquire the technical, operational, and compliance skills necessary for safe and efficient port operations. This role supports workforce development, enhances productivity, and ensures adherence to international maritime and logistics standards. Source: Adani Group | Job ID: 57860

The Lead EMS/SCADA will be responsible for the design, development, integration, testing, and deployment of Energy Management Systems (EMS) and SCADA solutions for utility-scale Battery Energy Storage System (BESS) projects. The role will drive system architecture, control strategies, monitoring solutions, and communication interfaces to ensure optimal performance, reliability, and grid compliance. Source: Adani Group | Job ID: 58677

The Lead – Contract Administration supports the strategic and operational activities of the contract management function across NMDPL’s urban redevelopment and infrastructure projects. This role is responsible for day-to-day contract administration, claim support, risk flagging, and coordination with contractors, consultants, and internal stakeholders. The position ensures timely documentation, assists in dispute resolution processes, and promotes contractual discipline across project sites. Source: Adani Group | Job ID: 58404

The Lead - Cluster CRM is responsible for managing all post-sales customer interactions and ensuring a seamless customer experience for assigned sites. This role oversees end-to-end customer relationship management, including sales documentation, collections, and issue resolution, from the booking stage through to customer handover. The Lead plays a crucial role in maintaining customer satisfaction and ensuring operational efficiency across all CRM processes. Source: Adani Group | Job ID: 55576

To lead and govern comprehensive cost estimation, budgeting, monitoring, and value optimization of all Mechanical, Electrical, and Plumbing (MEP) services across projects—ensuring budget certainty, cost efficiency, risk mitigation, standardization, and adherence to approved financial, technical, and statutory requirements from concept through construction Source: Adani Group | Job ID: 45678

The Lead - Completion Engineer is responsible for overseeing and executing well completion activities within Adani Welspun Exploration Ltd. This role involves designing and planning completion operations to ensure they are conducted safely, efficiently, and in compliance with company policies and industry standards. The engineer will carry out necessary analyses to optimize well designs, assist in the preparation and evaluation of contracts, and lead collaborative efforts among multidisciplinary teams. Source: Adani Group | Job ID: 48652

The Lead - Architecture Services is responsible for leading and managing the architectural design process for multiple projects within the assigned cluster. The role ensures seamless coordination across departments, manages external consultants, and drives the creation and execution of high-quality, innovative, and market-aligned projects within budgetary and time constraints. This role combines strategic oversight with operational involvement to deliver exceptional architectural outcomes. Source: Adani Group | Job ID: 54262

The Lead - Regulatory & Approvals oversees the end-to-end coordination for all required project approvals, from initiation through completion. This role ensures timely submissions, budget tracking, and efficient resource utilization to obtain necessary permissions, facilitating uninterrupted project progress. Source: Adani Group | Job ID: 55763

The Lead - Gas & Chemical, PEX is responsible for overseeing the safe and efficient management of bulk gases and specialty chemicals. This includes ensuring compliance with safety regulations, optimizing system performance, and leading a team to maintain operational standards. The role involves coordinating with internal and external stakeholders to manage handling, storage, and distribution processes effectively. Source: Adani Group | Job ID: 57678