Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t
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Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . The Manager, Process & Content will lead a team focused on translating operations and evolving business needs to clear, scalable workflows and content. This role owns the end-to-end lifecycle of agent-facing process documentation, internal knowledge base content, and external help center content for Roadie's Customer Experience (CX) contact center - from process discovery and mapping through content creation, governance, and version control. This work will help our internal and BPO agents deliver a consistent, accurate, current, and accessible Roadie experience across voice, chat, and email support. What You’ll Do Build, lead and develop the CX Process and Content teams, setting clear priorities and standards and coaching team members for growth Own SOP creation and maintenance for agent-facing processes, applying the tiered SOP framework for consistency and readability Oversee process mapping and documentation (e.g., using tools like Whimsical) to translate informal practices into formal, structured operational workflows across CX segments Manage the end-to-end content lifecycle (creation, review/approval, publishing, maintenance, and retirement) for internal knowledge base articles, job aids, reference materials, and external help center content Own knowledge base
Technical Program Manager – AI Research itD is seeking a Technical Program Manager – AI Research to oversee business-critical projects in the AI Research space, facilitating review and approval processes that enable research initiatives to be initiated and shipped successfully. The ideal candidate will bring 5+ years of technical program management experience in a technology environment, including AI compliance reviews, and a track record of managing complex, cross-functional initiatives in ambiguous environments. Location: onsite presence in New York City 3 days per week. Pay Rate: $53/hr to $54/hr depends on Experience We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Lead multiple compliance reviews for frontier AI research projects, including drafting requirements, monitoring progress, managing action items, and resolving blockers to keep milestones on schedule. Coordinate with requesters, engineering, research teams, reviewers, and privacy stakeholders to clarify requirements and streamline review and approval processes. Develop and maintain clear project communications, providing regular updates and weekly reporting on project status, accomplishments, risks, dependencies, and review-process insights. Identify project risks and dependencies early, develop mitigation plans, and escalate issues that may affect review timelines or key milestones. Research, catalog, and annotate AI Research assets with a high degree of accuracy and attention to detail. Analyze data and optimize workflows using Google Sheets and Microsoft Excel, including data exploration, annotation, and reporting. Monitor developments in AI research, compliance, and related tooling to identify opportunities for continuous process and project improvements. Internal Responsibilities Attend regular internal practice community meeting
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Vice President, Operations - South will lead CLEAR’s airport operations across our South region, with responsibility for delivering exceptional security, member experience, sales, and people outcomes. You’ll lead a large organization of frontline team members and general managers while driving growth, operational excellence, and a high-performing culture across the region. This is a key role on our Airport Operations leadership team. What you'll do: Own operational and financial performance across CLEAR’s South region, delivering against security, member experience, enrollment, sales, labor, and profitability goals Lead, coach, and develop Regional Directors and General Managers, building a strong leadership bench and driving clear accountability and consistent execution across the region Drive regional growth by maximizing performance at existing airports, supporting new airport launches, and accelerating adoption of new products and experiences Build trusted relationships with senior airport, aviation, and internal stakeholders, representing CLEAR at the executive level and aligning partners around shared business and operational priorities Partner cross-functionally with People, Training, Compliance, Member Experience, Finance, and other teams to strengthen execution, develop talent, uphold CLEAR’s standards, and continuously improve the member and team member experience How you'll measure success: Security and compliance performance across all airports within the South Achievement of regional balanced scorecard tar
Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Senior Product Manager - Search and Discovery to join our growing Product Team. This individual will report into our Product Management Team Lead and drives the strategy, development, and delivery of customer-facing digital products for SupplyHouse. By connecting business needs to technical implementation, this role directly affects how plumbing, heating, and HVAC professionals find, assess, and purchase the supplies they need, ensuring every product initiative delivers a faster, more reliable, and more intuitive experience for our customers. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monda
Position Overview As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step. Key Responsibilities Customer & Commercial Partnership Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges. Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement. Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed. Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure. Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs. Solution Design & Thought Leadership Design and present solu
Position Overview As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step. Key Responsibilities Customer & Commercial Partnership Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges. Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement. Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed. Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure. Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs. Solution Design & Thought Leadership Design and present solu
About the Job: As a Senior Sales Engineer , you will be the technical partner to Account Executives, helping LaunchDarkly land and expand enterprise customers across the Indian market. You will guide technical discovery, deliver compelling demonstrations, lead proof-of-value engagements, and help customers understand how LaunchDarkly enables safer, faster software delivery. This role combines deep technical expertise with strong business acumen and the ability to translate complex technology into real business outcomes. You’ll work closely with engineering leaders, architects, and DevOps teams at large enterprises to help them modernize their software delivery practices. Responsibilities: Partner with Sales to Win Enterprise Deals Work closely with Account Executives to qualify opportunities and develop technical account strategies. Help customers understand how feature management and progressive delivery can transform software delivery. Participate in complex enterprise sales cycles and help secure technical wins. Lead Technical Discovery and Solution Design Engage with engineering leaders, platform teams, and architects to understand their software delivery challenges. Design solutions that demonstrate how LaunchDarkly integrates into modern development environments. Align technical solutions with customer business objectives. Deliver High-Impact Demos and Proof of Value Conduct compelling product demonstrations that highlight real customer value. Lead technical evaluations including proof-of-concepts, workshops, and hands-on trials. Guide customers through the evaluation process and ensure successful outcomes. Build Champions and Trusted Relationships Develop strong relationships with both technical and business stakeholders. Enable customer champions who can advocate for LaunchDarkly internally. Support customers throughout the evaluation process and beyond. Be a Technical Thought Leader Stay up to date on trends in DevOps, CI/CD, feature management, AI-driven d
About the Team The Dasher Growth Marketing team is focused on building and nurturing our Dasher base by building a relationship with our couriers and providing them with an engaging and relevant cross-channel experience. The Dasher Growth Marketing team at DoorDash is growing rapidly, and as our Mexico City Media Ops pod matures, we're adding a dedicated Associate Manager to own the quality, consistency, and coordination of our day-to-day acquisition engine. About the Role We're looking for a talented and driven Associate Manager to lead quality, coordination, and stakeholder management for our Dasher paid acquisition program across the U.S., Canada, Australia, and New Zealand. You'll review and sign off on the team's campaign builds, audits, QA, testing, and reporting, while staying hands-on enough to jump into channel and media management yourself whenever a channel or media owner needs support, coverage, or a second set of eyes. You'll also be one of the main points of contact for our publisher and vendor partners (Meta, TikTok, Snapchat, Google, Reddit) and drive cross-functional alignment across media, creative, and analytics teams. You'll partner closely with the Media Ops and Creative Strategy Senior Associates to prioritize their work, ensure consistent quality across campaigns and reporting, and translate performance and creative insights into a clear, prioritized backlog. You'll also collaborate with Associate Managers across other lines of business to share learnings, align on best practices, and keep our approach to media ops consistent across teams. You'll also be involved in budget allocation and media strategy, in partnership with the Manager, Dasher Performance Marketing and the broader Dasher Paid Media team. Based in Mexico City (CDMX), you'll be part of the founding leadership layer of our local office. You will report directly to our Manager, Dasher Performance Marketing (CDMX). You're excited about this opportunity because you will… Own quality
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team We are passionate about startups’ success, and building a strong community among founders and investors is core to Stripe’s mission of increasing the GDP of the internet. As the EMEA Head of New Business for Startups, you'll lead a significant organization of 30 AEs, including 3 direct-report managers, focused on New Business Acquisition across EMEA. You'll be responsible for orchestrating high-value deals, developing systematic approaches to New business acquisition and establishing Stripe as the strategic financial infrastructure partner for the highest potential startups in EMEA Responsibilities Build and lead a high-performing organization of 30+ AE’s through 3 regional managers, establishing consistent processes for user acquisition and growth Own the EMEA Startups New Business revenue targets, Personal involvement in strategic deals and deal analysis Develop and execute the long-term growth strategy for New Business Acquisition for Startups across EMEA, focusing on winning new logos and increasing product adoption Implement sophisticated sales methodologies to systematically identify who the best Startups to go after are, balancing the need to both capture the highest potential startups but also consider how to achieve scaled acquisition across a broader base Foster executive-level relationships with key prospects, serving as Stripe's senior representative in deals Create specialized str
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Tax Account Executive at Stripe, you will use your sales and product expertise to help drive growth through both existing and new to Stripe customers. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. Responsibilities Drive revenue and retain users to achieve and over perform on target and KPIs Lead discussions with our largest existing and prospective customers Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners and C-suite executives. Develop a deep understanding of global indirect tax requirements of potential customers. Build and maintain relationships with clients, guiding them through the sales pr
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Maintenance Manager - JLL !!! Sign-on available !!! What this job involves: The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems technicians, in a fast-paced atmosphere while ensuring a safe working environment for all. Models safety standards and maintains an environment always focused on safety. Leads, trains, and supports maintenance team members as needed to develop individuals’ skills and expand team capabilities. Develops solutions to difficult problems, capable of managing outside contractors and being on-call for emergencies. Dedicated to supporting multi-site production by working in a safe, customer-focused manner. <l
Job Details: Job Description: Join Intel as a Module Development Engineer, where you will play a critical role in driving technology development and enabling advanced manufacturing solutions. In this position, you will lead the design and optimization of complex manufacturing processes, including material selection and equipment development, to enable innovative product designs and high-volume production. Your work will directly impact Intel's ability to maintain its leadership in cutting-edge semiconductor technologies. Business group As part of Intel Foundry, you will join a dynamic team focused on advancing semiconductor manufacturing technologies and capabilities. The group's mission includes enabling high-volume production through innovative process integration, equipment solutions, and technology advancements. Collaborating across Intel's global network, you will contribute to driving Intel's success in delivering transformative technologies to its customers. Key Responsibilities Lead the development of manufacturing processes that include MHS equipment development, parameter optimization, and equipment metrology. Perform pathfinding activities to enable emerging device architectures and support process and hardware development. Develop roadmaps for future technologies that align with Intel's leadership in semiconductor innovation. Collaborate with equipment and materials suppliers to implement solutions that meet manufacturing and technology needs. Recommend and execute modifications to equipment and processes to improve efficiency and optimize production output. Stay informed about industry trends in materials and manufacturing processes, identifying opportunities for innovation. Behavioral Traits Strong p
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Executive Director, Technology Product Management – Medical Cost Initiatives Location: Remote Department: Healthcare Technology & Product Management Reports To: VP, Chief Health Informatics Officer (CHIO) - CVS Healthcare Delivery Role Overview As the Executive Director, Digital Product – Medical Cost Initiatives , you will lead the technology product strategy and execution for key medical cost portfolios for CVS Healthcare Delivery businesses. Core areas of focus are Care Transitions, Patient Segmentation, Chronic Condition Pathways, and Specialty Care Services. In this high-impact executive role, you will partner directly with clinical and business operational leaders to shape end-to-end technology pathways that support CVS Healthcare Delivery care models. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable technology roadmaps that optimize patient outcomes and lower the total cost of care. The ideal candidate must have expertise with value-
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Serves as the central execution and coordination lead for complex, cross-functional initiatives within the Medicare Part D product and strategy organization. Establishes clear visibility into what initiatives exist, who owns them, how they are progressing, and what dependencies must be managed to deliver results on time. Translates strategic priorities into structured plans, timelines, progress tracking, and executive-ready summaries that help leadership assess status, risks, and next steps. Required Qualifications 7–10 years of relevant experience, including project, program, or initiative management in healthcare, insurance, or a related field. Strong working knowledge of Medicare Part D, including regulatory, operational, and product considerations. Demonstrated ability to manage multiple complex initiatives simultaneously and translate strategic priorities into operational plans with measurable outcomes. Exceptional organizational skills with strong attention to detail and the ability to manage dependencies, sequencing, and critical paths. Proven experience creating clear summaries, dashboards, timelines, roadmaps, and visuals for senior leadership. Strong written and verbal communication skills, including the ability to frame communications for executive and cross-functional audiences. Experience supporting Medica
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