Lead Localization Operations Program Manager Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We know that growth doesn’t happen by chance - it’s powered by world-class marketing, underpinned by smart operations. We’re looking for a Marketing Insight & Data Lead to serve as a key operational link between marketing strategy and technical execution, and to deliver insights that fuel our global marketing engine. Under the direct guidance of the Sr. Director of Marketing Ops and working closely with the Head of Marketing Orchestration, your primary mission is to support our insight-delivery framework. You will help gather and structure marketing insight, empowering marketing teams to make data-informed decisions while centralising reporting requirements for hand-off to central Data & Analytics, Data Engineering, and GTM Tech functions. In this role, you act as an integrator, ensuring data outputs are fully operationalised. You will directly impact three core areas: optimising marketing efficiency by delivering dashboards for ROI and Brand Health tracking; supercharging the funnel by refining campaign, lead, and account engagement data; and elevating overall data trust by eliminating blind spots and ensuring system-wide tracking completeness. If you thrive on turning complexity into clarity, blending data with innovation, and enabling marketing teams to perform at their best, this role is for you. What you'll be doing: Lead dashboard and insight delivery for regional and central marketing teams. Translate complex performance data into actionable insights to optimise live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams. Support the operationalisation of dashboards and tools across marketing. Assist with

TBD - Posting for EMEA/APAC/ LATAM/ Canada & Mexico

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Regional IT Support Lead, APAC As Regional IT Support Lead, APAC, you will be based in our Singapore office, stepping into a role to build and lead a best-in-class regional support function. You will manage a distributed team of five across Singapore and Bengaluru (comprising both dedicated support and hybrid support/engineering roles) to elevate the overall APAC IT support experience. The scope of this role is to improve the overall IT experience in all our offices in APAC. You will combine strong people leadership with a strategic mindset, crafting the short- (1 year), medium- (1-3 years), and long-term (3-5 years) vision for the team while automating processes, partnering with regional (senior) management, and driving technical excellence. You are a hands-on manager helping out with support if needed. What you’ll do Lead & define success Set the Vision: Drive the technical direction of the team by developing and executing short-term (1 year), medium-term (1-3 years), and long-term (3-5 years) support strategies aligned with global business goals. People Leadership: Supervise, guide, and mentor a distributed team of 5 (2x hybrid engineers in SG, 1x support engineer in SG, and 2x support engineers in BLR). Drive Performance: Set clear individual and team goals, delegate tasks effectively, and manage performance usin

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Own the service-management processes and quality for the M365 estate, ensuring consistent, well-governed operations and continuous improvement across the Kyndryl-delivered service. What you'll be doing: Define and maintain M365 service-management processes and standards. Govern Kyndryl process adherence, SLAs and service quality. Own service reporting, reviews and continuous improvement. Drive problem management and root-cause elimination. Support audits, compliance and governance. Coordinate day-to-day delivery with Kyndryl run teams across incident, request and problem management. Govern operational SLAs and KPIs and drive partner service improvement. Manage operational escalations and ensure low-risk, well-controlled change. What you'll need: Service management and process design for M365. ITIL and continual-service-improvement practice. Vendor governance and SLA reporting. Data analysis and reporting. Stakeholder management. Proven experience leading operational teams for the relevant platforms. ITIL / service-management experience and a vendor-coordination track record. Relevant

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As the Technology Risk & Governance Lead, you will help establish and mature WPP’s Enterprise Technology Risk function. Reporting to the Director of Technology Risk & CRC Strategy, you will lead technology risk management and governance initiatives, develop a growing team of risk SMEs, and drive a modern, data-led and automation-first approach to risk management. The successful candidate will work across technology, security, assurance and business teams to ensure risks are identified, assessed, communicated and managed effectively. What you'll be doing: Lead the development and maturity of WPP’s technology risk management framework and processes. Facilitate risk assessments, scenario analysis and risk-based decision making across Enterprise Technology. Maintain technology risk registers, issue management processes and remediation tracking. Produce high-quality management reporting, dashboards and risk insights for senior stakeholders. Drive continuous improvement through automation, workflow optimisation, analytics and agentic AI. Partner with Enterprise Securit

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows. About the Role We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI. You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly rel

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer support professional with leadership experience and a passion for delivering an exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure? We’re looking for a Support Team Lead to join our Support team in Serbia , working fully remotely! With our excellent customer service, the Support team is the glue that holds the marketplace together. We make sure everything runs smoothly between customers, courier partners, and merchants. As our new Support Team Lead , you’ll guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face. Join one of Europe’s fastest-growing tech companies and lead a high-impact support team in Serbia. You’ll combine leadership, problem-solving, and innovation to help us deliver an exceptional experience for our customers, partners, and couriers every day. At Wolt, we move fast, stay humble, and always put people first. 💙 What you’ll be doing Leading by example: You’ll show what being customer-obsessed really means. At Wolt, every interaction is more than solving a problem — it’s a chance to make someone’s day. Diving into data: You’ll analyze trends, find improveme

Strategic Projects Lead, Managed Services Team: Client Services Prolific Prolific isn’t just enabling AI innovation – we’re redefining it. While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models. Through our platform, we empower researchers and companies to access a global, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision. The Role As a Strategic projects lead focused on AI projects, you’ll play a key role in delivering some of Prolific’s most important and complex client programmes. You’ll own client engagements end to end, working directly with clients to understand what they’re trying to achieve and translating their requirements into successful human data programmes. You’ll bring together teams across Prolific to deliver the right solution, while owning the client relationship, project execution and overall success of the engagement. This is a hands-on role in a fast-moving area of AI. Projects can be complex and requirements can evolve quickly, so you’ll need to be comfortable working through ambiguity, getting into the detail when needed and making sound decisions to keep delivery moving. You’ll combine strong client management with an understanding of AI and human data workflows, helping us deliver excellent work for our clients while continuing to improve how we deliver AI projects at scale. What You’ll Be Doing Own the end-to-end delivery of complex AI projects, from understanding client requirements and shaping the delivery approach through to execution and completion. Act as the primary point of contact for your clients, building strong relationships and providing clear, consistent communication throughout the project lifecycle. Work with clients to translate complex or evolving requirements into clear project scopes, delivery plans,

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Telesales team Lead . About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media ( https://www.united-media.com/ ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Telesales team Lead you'll have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our telemarketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in Copenhagen and to ensure a never-ending growth curve, we provide you with: An opportunity for getting operational experience in a start-up where both your work and the results are highly tangible and matters to the business A chance to work closely together with the CEO on our sales execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Given our global expansion, the Telesales team Lead role is strategically important to place us as the market leader in the industry. As we start to amass a large client base which needs an extra touch of care and nurture, this will give you an opportunity to build relationships with C-Level execs and SME business owners in the financial and technology sectors. What we expect from you You possess an unparalleled work ethic with a high sense

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Delegate sales team Lead. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media ( https://www.united-media.com/ ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Delegate sales team Lead you'll have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our telemarketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in Copenhagen and to ensure a never-ending growth curve, we provide you with: An opportunity for getting operational experience in a start-up where both your work and the results are highly tangible and matters to the business A chance to work closely together with the CEO on our sales execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Given our global expansion, the Delegate sales team Lead role is strategically important to place us as the market leader in the industry. As we start to amass a large client base which needs an extra touch of care and nurture, this will give you an opportunity to build relationships with C-Level execs and SME business owners in the financial and technology sectors. What we expect from you You possess an unparalleled work ethic with

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role We are looking for an experienced IT Support Lead to deliver exceptional technical support while helping scale and improve our IT operations. This is a hands-on role for someone who enjoys solving complex technical problems, improving processes, and creating a great employee experience. As the IT Support Lead, you will be the primary owner of day-to-day IT support operations, endpoint lifecycle management, onboarding and offboarding, inventory management, and knowledge management. You will serve as a senior technical resource for employees and help establish operational standards across the IT organization at HP IQ.. What you might do Provide hands-on technical support for employees across macOS, Windows, mobile devices, office technology, and SaaS applications. Act as the senior escalation point for complex support issues, driving problems through resolution while maintaining a high-quality employee experience. Identify recurring support trends and help improve processes, tooling, and self-service resources. Own and execute IT onboarding and offboarding workflows, including device se

Job Title: Lead - Aggregate Reporting Employment Type: Full-time Work Type: Remote About ClinChoice: ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities: Responsible for authoring Aggregate Safety Reports (including but not limited to PBRER/PSUR, ACO, DSUR, PADER, CAR, RMP, Ad-hoc safety reports for medicinal and non-medicinal products and EU-MDR PSUR, PMSR, PMSP, and PRER reports for medical devices, and Cosmetovigilance reports for Cosmetic products for submissions to various health authorities as per the requirement). Plan report-specific timelines, identify relevant stakeholders, request calls for contributions, and coordinate with various stakeholders for obtaining relevant data for the preparation of aggregate safety reports. Review the safety data (including the seriousness and expectedness assessments of events, as may be necessary) as per the agreed strategy and sponsor’s conventions and verify the correctness and completeness of contributions received from stakeholders. Perform aggregate review of post-marketing cases received in global databases and assess whether the cases alter t

AI Tech Lead – Manager Experience- 8-12 years Job Overview: We are seeking a highly experienced AI Tech Lead to design, develop, and deliver scalable AI-driven applications while leading cross-functional teams. The role involves end-to-end ownership of AI solutions, including architecture design, deployment, and optimization, ensuring alignment with business objectives. The candidate will collaborate with stakeholders, data engineering teams, and product management to build enterprise-grade AI systems leveraging modern cloud and AI technologies. Key Responsibilities / (Person Specifications): Lead implementation and delivery of AI applications across teams. Design end-to-end AI architectures integrating open-source and enterprise tools. Translate business requirements into scalable AI solutions. Define architecture roadmaps and best practices. Build data pipelines, CI/CD, and monitoring systems. Deploy scalable systems using Docker and Kubernetes. Ensure performance, scalability, and security. Mentor teams and drive knowledge sharing. Key Skills / Job Specifications (Mandatory): AI frameworks: LangGraph, AutoGen, CrewAI. Strong Python with TensorFlow, PyTorch, Keras. Knowledge of NLP & Deep Learning (RNN, CNN, LSTM, Transformers). Cloud platforms: AWS / Azure / GCP. Docker, Kubernetes, CI/CD tools. Terraform / CloudFormation (IaC). SQL & NoSQL databases. Distributed systems, REST APIs, GraphQL, microservices.

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Partner Sales Senior Manager to join our Partnerships team in Amsterdam ! Wellhub is officially expanding into the Benelux region, and you will join a high-impact team at the forefront of this new venture! As the first Partner Sales & Success Senior Manager in the region, you will play a key role in building our presence from the ground up—managing both the acquisition and retention of the wellness providers that will power our network. This is a rare opportunity to take on real leadership ownership from day one, introduce a global brand to new markets, and directly shape our long-term success in Belgium, the Netherlands, and Luxembourg. This is a hybrid role, requiring a minimum of two days per week in our Amsterdam office. YOUR IMPACT Reporting to the Head of Partnerships, you will be responsible for the “Longtail” Partner Sales and Success strategy, managing a diverse network of gyms and studios that will power the wellbeing of our corporate users. You will: Define and optimize the Benelux sales and success playbooks, ensuring a smooth transition from partner acquisition to long-term engagement. Implement localized onbo