Telecalling is the practice of making phone calls to potential or existing customers to generate sales or leads, or to provide customer service. Telecallers are representatives of a company who communicate with customers on behalf of the business. Telecalling is an important part of many businesses and can be used for a variety of purposes, including: Sales and marketing: Telecallers can promote products or services, qualify leads, and conduct market research Customer service: Telecallers can provide support to customers, answer questions, and handle returns and exchanges Lead generation: Telecallers can generate leads for sales or close sales Appointment setting: Telecallers can set appointments for customers Collections: Telecallers can collect payments from customers Telecallers should have excellent verbal communication and persuasion skills, and be able to represent the company accurately. They may also need to perform paperwork or documentation based on their conversations with customers. Telecalling software can help businesses manage their calling operations and improve the customer support process. Some tools and technologies used in telecalling software include omnichannel support technology, predictive dialing, and cloud call center technology.
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CSQ427R228 As a Senior Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Data
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff Engineer in Frontend (FE) Central Quality Engineering – Global Deviation Management (Event Deviation) at Micron Technology, Inc., you will play a critical role in driving quality excellence across Micron’s global Frontend manufacturing network. Our mission in the FE Central Process QE organization is to elevate Micron’s quality standards through strategic collaboration with Frontend sites, Global Quality teams, and Central partners. In this role, you will lead initiatives to identify, manage, and reduce deviations across all Micron Frontend fabs. You will partner with Corporate QMS, QRA, Manufacturing, and other cross-functional teams to foster a Best-in-Class Quality Culture, ensuring alignment between quality, wafer output, and cost objectives. Key Responsibilities Lead global quality initiatives to design, implement, and sustain robust deviation management processes and systems. Drive the Effective Problem Solving (EPS) SWAT team, deploying Best-Known Methods (BKMs) and standardizing practices across manufacturing sites. Analyze and resolve major Quality deviations (e.g., Excursion & Late event) by providing data-driven recommendations to improve fab performance. Champion quality improvement projects, addressing non-conformances and implementing corrective and preventive actions. Continuously enhance quality metrics such as $CoNC and %NCD through innovative solutions and system improvements. Form and lead cross-functional task
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Advertising team is looking for a Director, Measurement and Insights. As the Director, Measurement you will manage an experienced team, ensuring they present campaign performance to clients. You will also develop benchmarks that guide future campaigns and creative strategies. You will lead the team responsible for evaluating campaign effectiveness across all New York Times sub-brands. As the Director, Measurement you will guide the measurement roadmap to enhance client relationships and solidify their trust in The Times as an advertising partner. This is a hybrid role based in our New York headquarters, reporting to the Senior Director, Measurements, Audience and Insights. You can typically expect to be in the office 3 days per week. About The Role The Director, Measurement responsibilities include leading the development of tools that ensure we are bringing performative products to market. These responsibilities also involve consulting with clients on the effectiveness of their advertising through data-driven narratives. Additionally, you will build new privacy-first solutions that progress our portfolio of campaign performance offerings. Responsibilities: Lead the enhancement of our suite of measurement solutions across the full marketing funnel Analyze campaign effectiveness and develop measurement narratives that are both applicable for clients and for the teams responsible for media strategy Co
Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role The Analytics team is seeking a Director to join and lead the team. The Analytics team is a globally distributed team core to Addepar's transition to next-generation data and analytics with a scalable global operating model. Its mission is to empower analysts, researchers, and internal teams to create and share data and insights - driving data driven decision making at scale. The Director will define and execute the strategic vision for the function, while driving operationalisation, governance, and platform maturity across regions. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Define and execute a unified analytics strategy in partnership with key stakeholders, with a published roadmap reviewed quarterly Serve as a culture carrier and visible leader for the APAC region, bridging local teams with global priorities Lead BI and platform strategy, including persona-driven architecture and enablement paths for power users, consumers, executives, and producers Lead global expansion of the analytics platform - hardening existing regional implementations and validating a repeatable architecture for new
Principal data strategists at Thoughtworks are experienced consultants who work with clients to create winning data solutions that meet business goals. They play a pivotal role in developing modern data architecture approaches that directly address our clients' key business objectives. Their responsibilities span in-depth reviews of current data and technology strategy, targeted data strategy, guiding clients to unlock the full potential of data, and providing high-level roadmaps. This role entails a mix of advisory responsibilities in data strategy and governance, coupled with a solid delivery-lead role and a breadth of data and AI ecosystem expertise. This is a client-facing, builder's leadership role. You will start with a small, senior team and grow it through technical depth, delivery excellence and thought leadership, rather than inheriting a large organisation to manage. The role is based in Germany and requires regular travel to client sites, up to approximately 50% of your time. Job responsibilities You will collaborate closely with clients to understand their business ecosystem and goals, and co-create data and technology strategies aligned with their objectives. You will help define a clear vision for the client enterprise to become data-driven and aligned with the overall business strategy. You will consult on complex data programs, providing technical leadership and guidance as a data subject-matter expert. You will lead and interact with clients across various domains, addressing challenging problems, and collaborate with sales to turn them into viable solutions and winning proposals. You will act as a translator between business, data and IT, and communicate data strategy to senior client stakeholders, including C-level. You will own the creation of end-to-end viable data solutions, keeping in mind long-term impacts and overseeing program inceptions for new product development. You will be responsible for formulating data governance strategies address
🎯 About the role We are looking for a Senior Account Executive to join our growing UK team. In this role, you will take ownership of expanding our enterprise and mid-market footprint across the UK business. You’ll manage complex, high-value deal cycles, build strong ecosystem partner relationships, and set the standard of excellence for our sales and Go To Market teams. Working closely with a dedicated team of BDRs, Solution Engineers and quota carriers, you won't just close deals - you will represent the benchmark for excellence in our team, helping elevate pipeline generation and driving high performance across the UK market. 📝 What you’ll do Drive full sales cycle execution from qualification to close across enterprise and mid-market accounts, managing deal cycles between 3 and 18 months. Target average deal sizes of £60k–£70k+, with a focus on closing much larger enterprise opportunities as well. Partner closely with BDRs to provide coaching, account strategy, and joint planning to ensure strong, qualified pipeline generation. Build and nurture strategic ecosystem partner relationships to champion co-selling opportunities in the UK region. Maintain rigorous pipeline hygiene, accurate forecasting, and a high attention to detail throughout multi-stakeholder buy cycles. Collaborate cross-functionally with customer success, professional services, and product teams to ensure seamless customer onboarding and long-term value. ✅ What we’re looking for Proven track record of consistently closing enterprise and mid-market B2B software deals. Demonstrated capability in executing complex, multi-stakeholder sales cycles ranging from 3 to 18 months. Hands-on approach to lead generation with the ability to build, nurture, and optimize sales pipeline alongside BDR teams. Strong capability in ecosystem/partner-led selling to unlock high-value accounts. Resourceful problem-solver who thrives under high autonomy, navigating ambiguity while executing with high attention to detail
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity As a Staff Engineer in Banking, you’ll contribute in a game-changing way to build, release, grow and scale Adyen’s banking products, such as Bank Accounts, Payouts, and Liquidity management, defining how our customers hold and manage their finances. These products are strategic and heavily influential to the future success of Adyen. We’re in a pivotal moment to shape the technical foundation, execution strategy, and product capabilities and innovation in a truly global fashion. You’ll partner closely with product, commercial leadership, as well as eng leadership both in Banking/Financial Products as well as across Adyen Solutions to grow these products into global solutions—leveraging your engineering expertise, design instincts, and ability to drive resolutions to lead through technical complexity and scale. You will be working across time zones, while playing a technical leadership role with high visibility, global scope, and direct impact on the future of Adyen. What you’ll do Set a new standard on quality, reliability and robustness by driving systematic as well as tactical changes in our engineering systems, attention to design details, and engineering practices. Help the engineering team make long-term optimal technical decisions that lead to scalable and maintainable systems, by doing this yourself as well as
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JOB PROFILE • Identify, diagnose and resolve assembly process related problems • Coordinate and execute process, equipment and material evaluation / optimization initiatives and implement changes at process step • Lead / participate in continuous yield improvement and cost reduction activities • Validate and fan out new process baseline qualified, including new process, tools and/or materials for new product introduction • Support SPC/FDC/RMS/APC • Support site to site portability • Manage / audit material suppliers to achieve quality, cost and risk management objectives • Support internal and external audits AI Relevant Job Responsibilities: - Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. - Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. - Ability to apply baseline digital fluency and role ‑ appropriate AI literacy to use AI ‑ enabled tools responsibly and effectively for research, analysis, content creation, problem ‑ solving, operational tasks, and achieving business About Micron Technology, Inc. We are an industry le
About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT Store, Codex, and the OpenAI API. About the Role We are looking for a Research and Advisory Partnerships Lead to build and manage the relationships, partnerships, and advisory structures that bring independent external expertise into our product and policy decisions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will identify and engage researchers, civil society organizations, subject-matter experts, and other external stakeholders whose perspectives can strengthen how we develop and deploy AI. You will establish and manage advisory councils, develop research partnerships with the academic community, and work closely with internal teams to translate external insights into actionable guidance. This role sits at the intersection of product, policy, research, and governance. It is well suited to someone who is comfortable building relationships across disciplines and designing processes that ensure outside expertise meaningfully informs internal decision-making. This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop, launch, and manage external advisory councils and other governance mechanisms that provide structured input on product and product policy. Build and maintain relationships with external experts, researchers, civil society organizations, and other stakeholders who can inform high-priority product and product policy decisions. Identify when external consultation can improve internal decision-making, and develop engagement strategies tailored to specific products, policy questions, and emer
About LeafLink LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we’re defining the way thousands of cannabis brands, distributors, and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $5 billion in wholesale cannabis orders annually. Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000’s ‘Top 5000 Fastest-Growing Private Companies’; one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare; one of Built In NYC's 'Best Places to Work in 2021'; 2024 Fast Company’s Best WorkPlaces for Innovators for Banking, Finance, and Fintech category; 2024 Green Market Report Award for Best Fintech in cannabis - and we're just getting started! The Role LeafLink is seeking a Head of Engineering to lead our entire engineering organization. This role owns the technical vision, architecture, and health of every engineering function and is accountable for how well our teams turn strategy into shipped, reliable software. You'll report directly into executive leadership, partner closely with Product, and represent engineering at the leadership table. As Head of Engineering, you are the senior-most technical leader responsible for building the org itself: hiring and developing engineering managers, setting standards for how we plan and execute, and making the calls on architecture, tooling, and headcount that determine whether we can keep moving fast without breaking thing
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Sitting within the broader Safety & Customer Care team, Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that keep Customer Care financially disciplined and execution-ready. Reporting to the Senior Director of Customer Care Operations, they will lead five functions: Planning & Forecasting, Workforce Management, Readiness & Integration, Vendor Management, and Support Excellence. What You'll Do Business Planning & Strategy Partner with the Senior Director to drive H1 and H2 planning — translating annual objectives into operational plans, investment decisions, and resource models. Lead the investment brief process: sizing opportunities, articulating trade-offs, and building the business cases that secure resourcing for strategic priorities. Drive capacity planning, scenario modeling, and long-range forecasting to ensure the internal and external workforce scales efficiently alongside platform growth and AI adoption. Define and operationalize OKRs across the portfolio, then build the rhythms and infrastructure — scorecards, business reviews, and performance dashboards — that hold teams accountable and give leadership clear visibility into progress and outcomes. Growth & Integrations Lead operational readiness for major product launches, external partnerships, and
Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility and Accountability through sale of the financial products. 3. Identify and recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 12. Good understanding of lending products 13. Able to train and groom the manpower allocated to him Education : Graduate or above / Post Graduation preferred. Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by i
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary Micron Technology is seeking a dynamic and strategic Talent Acquisition Director to lead recruitment and workforce development strategies across Taiwan. This role will supervise two core teams: one focused on recruitment operations and the other on university and workforce strategies. The Director will be responsible for driving innovative hiring strategies, strengthening Micron’s employer brand, building sustainable talent pipelines aligned with business goals and Micron’s values, and accelerating hiring execution through responsible adoption of AI and automation. Main Responsibilities Lead and manage end-to-end recruitment activities across Taiwan, ensuring alignment with global TA strategies and local business needs. Lead and innovate to pioneer a diversified talent ecosystem through strategic university engagement and workforce development strategies. Develop and execute talent acquisition strategies that support inclusion and workforce planning targets. Partner with business leaders, HRBPs, and global TA teams to forecast hiring needs and deliver timely, high-quality talent solutions. Maintain compliance with local labor laws and Micron’s internal governance standards, including fair hiring practices and audit readiness. Drive adoption of AI-powered recruiting technologies and automation to improve recruiter productivity, decision quality, candidate experience, and hiring outcomes while ensuring responsible and compliant use of AI. Fost
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