CH
Hyderabad, TELANGANA, India· Full-time
AgileAIGoExcel
CH
Salary not disclosed
Check market pay for comparable Sr. Intake Trainer roles before applying.
Role overview
Job description
Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide report
…About this listing
- Source: Cohere Health's official careers site (via Greenhouse) · last confirmed on the source 2 Nov 2026
- Posted 12 Aug 2026
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What they are looking for
Skills & requirements
Qualification
Must-haves 5 to 7 years of experience in US Healthcare Payer Processes Experience in US healthcare operations, medical billing, claims, or prior authorization. Experience in healthcare BPO/KPO, payer/provider operations, or contact center environments. Knowledge of HIPAA regulations and patient privacy practices. Bachelor’s degree or equivalent experience preferred. 3+ years developing and delivering training curriculum in a healthcare environment Understanding of Adult Learning Theory and Training Ability to lead training sessions virtually Attention to detail Communication
Department · Intake Operations
Hiring company
Cohere Health
Technology
AI-powered prior authorization and payment integrity solutions that streamline utilization management, reduce costs, and improve care access for health plans.
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