Lead Platform Operations Engineer Jobs

About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead tax platform and business projects on the DoorDash side of our growing Tax Team, with an emphasis on new integrations — new verticals, new merchants, and new product launches. This role sits at the intersection of tax, product, engineering, and the Vertex Center of Excellence — turning business and tax requirements into configured, tested, live capabilities. As DoorDash continues to grow across new verticals and merchants, we are looking for a candidate who combines indirect tax knowledge with the ability to translate business and tax requirements into clear functional system requirements, lead cross-functional delivery, and develop a team. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects on the DoorDash platform. You will partner closely with Tax Engineering, Tax Advisory & Planning (TAP), Tax Product, and other stakeholders — gathering business and tax requirements, translating them into tax-system functional requirements for the Vertex Center of Excellence (CoE) to configure, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering. The primary focus of this position is end-to-end delivery of tax features and new-vertical / new-merchant / new-product launches on the DoorDash platform, grounded in US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, across food and beverage and retail tax context, with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. You’re excited about this opportunity because you will… Lead tax platform and business projects on the DoorDash platform, including new vertical launches, business and enterprise merchant launches, and new product launches. Gather business and tax requirements from TAP, Tax Product, and business stakeho

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes with industry leading products and platforms developed through an AI-Driven Software Development Life Cycle. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood Software delivers powerful automation solutions that simplify and accelerate critical business and IT processes for some of the world’s largest enterprises. The Redwood Automation Platform streamlines complex business workflows and operations, reduces manual effort, ensures compliance, and accelerates business outcomes through intelligent, cloud-native automation. As Software Development Manager, Redwood Automation Platform, you will lead multiple development teams and you’ll report to the Head of Engineering for Redwood’s core product platform at our Toronto based Engineering hub. You’ll help to shape the technical strategy, scale engineering operations, and lead an engineering team building and evolving our SaaS-based business process automation platform that serves as the foundation for multiple Redwood products, solutions, and services. This is a high-impact role, requiring strong tec

About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead the tax platform and business projects of our growing Tax Team, with an emphasis on new integrations — new verticals, new merchants/partnerships, and new product launches. This role sits at the intersection of tax, product, engineering, and the Vertex Center of Excellence — turning business and tax requirements into configured, tested, live capabilities and working with the offshore implementation team delivering that work day to day. As DoorDash continues to grow across new verticals and markets, we are looking for a candidate who combines indirect tax knowledge with the ability to translate business and tax requirements into clear functional system requirements, lead cross-functional delivery, and own the delivery of new tax platform features on both the in-house and third party tax engines. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects on the DoorDash platform. You will partner closely with Tax Engineering, Tax Advisory & Planning (TAP), Tax Product, and other stakeholders — gathering business and tax requirements, translating them into tax-system functional requirements for configuration, testing and cutover, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering. The primary focus of this position is end-to-end delivery of tax features, new-vertical / new-merchant or partnership / new-product launches, and legislative changes on the DoorDash platform, grounded in US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, across food and beverage and retail tax context, with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. Rather than handing off requirements to the Vertex Center of Excellence team, you will apply your own Vertex knowl

This is Adyen. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products About the Role The Financial Products org at Adyen is at the forefront of our evolution, building the foundational infrastructure that enables our customers to manage their finances, issue cards, and access credits and financing globally. Adyen is building a Machine Learning Engineering team in San Francisco focused on Credit Risk Modeling for Underwriting within Financial Products. This team will develop the models, scorecards, and production systems that enable Adyen to scale its credit products 100x. We’re looking for an enthusiastic, self-driven Engineering Manager to lead the Credit Risk Modeling team. You will lead the team that design, productionize, and operate machine learning models and rule-based decision systems that power credit products. Your team will work across the full model lifecycle, from research and data analysis to training, deployment, monitoring, and continuous improvement.. As an Engineering Manager, you will build, mentor, and coach a diverse and talented team of machine learning scientists and data engineers. You should be comfortable streamlining the team's engineering operations, refining product requirements together with product and merchants and encouraging effective collaboration. As a critical role in the continued success of our organization, you will help to itera

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity We’re looking for an enthusiastic, self-driven Engineering Manager to lead the Personalize Intelligence team. You will lead the team that develops and owns the machine-learning behind Adyen Checkout optimization: our real-time, decision engine that helps merchants to increase their shopper conversion rate to boost seamless checkout experience. It is also the cornerstone of Adyen Uplift, a powerful AI product suite to optimize holistically for conversion, fraud and cost that is used by many of Adyen’s customers today. As an Engineering Manager, you will build, mentor, and coach a diverse and talented team of machine learning scientists and data engineers. You should be comfortable streamlining the team's engineering operations, refining product requirements together with product and merchants and encouraging effective collaboration. As a critical role in the continued success of our organization, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What You'll Do: Lead the Personalize Intelligence team with hands-on technical leadership, driving architecture strategy and raising the bar through active mentoring and technical guidance. Work cross-functionally with Design, Product, Data Engineers, Machine Learning Engineers, Developers and other key

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! The Role Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform , spanning Core Services and Business Intelligence (BI). This includes workflows, automation, APIs, claims management, and next - generation reporting and data capabilities. This role is for someone who can take full ownership of a product area, not just manage a backlog. We’re looking for a strategic product leader who starts with the business problem, understands the user workflow end to end, and partners cross - functionally to define the right solutions. Success in this role requires strong product judgment, a deep understanding of operational processes and user pain points, and the ability to balance strategic thinking with practical execution. What You’ll Do Reporting to the VP of Engineering, you will own a portfolio of platform capabilities end to end. You’ll work closely with engineering, operations, and leadership to identify the most important problems to solve, shape requirements, and prioritize high - imp act investments. We’re looking for someone who brings strong product thinking and operational awareness to help evolve how internal teams and customers interact with mission - critical systems — from approvals and ticketing to policy engines and data exploration. Strong expertise in data visualization and business intelligence tools. This person should be comfortable working with dashboards, with a keen ability to select and articulate the most effective visualiza

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team We are looking for an experienced Manager, Tax Technology to lead tax platform projects for Wolt and Deliveroo within our growing Tax Team. As Wolt and Deliveroo onboard onto the global unified tax platform and a single tax calculation engine (Vertex), this role owns the functional tax leadership that turns business and VAT requirements into configured, tested, live capabilities, and leads the offshore Wolt & Deliveroo implementation team delivering that work day to day. As DoorDash continues to grow its international footprint, we are looking for a candidate with deep, hands-on experience in VAT regimes who can lead a team, collaborate cross-functionally, and own the delivery of tax features and new-platform feature / new-market / new-partnership launches across Wolt and Deliveroo. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects for Wolt and Deliveroo. You will manage a team to deliver day-to-day VAT configuration and testing, and partner closely with Tax Engineering, the Wolt and Deliveroo Tax teams, Tax Product, and other stakeholders — gathering business and VAT requirements, translating them into tax-system functional requirements for

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Strategic Sourcing Manager you will lead the contract and pricing negotiations of software and tools. In addition, you will work with cross-functional teams to ramp efficiently. You will demonstrate domain expertise in software licensing modeling and contract negotiations. You Will: Assist and support stakeholders with the vendor review process for BATNA purposes and articulating business justification. Demonstrate ability to analyze and interpret spend and cost data, including understanding of Total Cost of Ownership Work collaboratively across Roblox and particularly within the Roblox Corp Eng organization. Work closely with stakeholder teams to forecast the Technology needs for our rapidly growing company Showcase your strong contracting experience and understanding of business risks and address them on legal documents with potential suppliers. Work with our Legal team to manage the review and approval of Master Service Agreements, Terms of Service, NDAs, and End User License Agreements with our vendors prior to business being initiated. Drive price and term negotiation processes to ensure that Roblox’s pricing is best in class and with risks mitigated on contract Drive

About the Team DoorDash’s centralized, global TPM organization helps Engineering deliver the company’s most complex and consequential technical, product, and business transformations. The team spans DoorDash, Wolt, and Deliveroo and partners across a global Engineering organization of approximately 4,000 engineers. We have intentionally built a lean, high-leverage TPM organization with a high bar for technical depth, business judgment, and independent domain ownership. Our leaders stay close to the business and technical work, lead through strong senior IC TPMs, and shape the operating mechanisms that allow complex organizations to execute at speed. This Director will lead 12 TPMs (one-quarter of the global TPM organization) and report directly to the VP of Engineering Operations. Their team supports nearly 1,300 engineers across five strategically important organizations: Dasher & Logistics, Ads & Promotions, Merchant, DashOS, and Platform Services. About the Role As Director of Technical Program Management, you will lead a high-performing team of TPMs embedded across some of DoorDash’s most important and technically complex businesses. Your portfolio spans the real-time fulfillment network that powers every delivery, a multi-billion dollar ads revenue platform, DoorDash’s merchant ecosystem and in-store technology, and platforms that enable merchants and other businesses to access our logistics network through offerings such as Drive and Parcels. You will partner closely with a VP and four Senior Directors to set direction, strengthen execution, develop TPM talent, and solve the cross-organizational challenges that sit between teams, systems, and business priorities. You will also play a central role in Pedregal, DoorDash’s multi-year global platform re-architecture across DoorDash, Wolt, and Deliveroo while maintaining production availability and continuing to build for each business’ evolving requirements. We believe the future of TPM leadership is defin

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining how modern engineering and operations teams work. PagerDuty’s Automation Platform includes Workflows, Actions, Connectors, and a growing agentic layer built on Skills and Tools. This is the backbone of how teams eliminate toil, respond to incidents autonomously, and ultimately enable AI-native SRE agents. As Senior Product Manager for AI and Automation, you will own product strategy and execution across our Operations Cloud SaaS and on-premises automation products and lead the roadmap for the agentic automation experience we’re building for autonomous SRE agents. This is a high-visibility, high impact role that sits at the intersection of developer tooling, enterprise operations, and frontier AI product design. You will report directly to the Senior Director of Product Management for the AI & Automation group and will partner tightly with engineering, design, GTM, and enterprise customers. Key Responsibilities Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-p

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining how modern engineering and operations teams work. PagerDuty’s Automation Platform includes Workflows, Actions, Connectors, and a growing agentic layer built on Skills and Tools. This is the backbone of how teams eliminate toil, respond to incidents autonomously, and ultimately enable AI-native SRE agents. As Senior Product Manager for AI and Automation, you will own product strategy and execution across our Operations Cloud SaaS and on-premises automation products and lead the roadmap for the agentic automation experience we’re building for autonomous SRE agents. This is a high-visibility, high impact role that sits at the intersection of developer tooling, enterprise operations, and frontier AI product design. You will report directly to the Senior Director of Product Management for the AI & Automation group and will partner tightly with engineering, design, GTM, and enterprise customers. Key Responsibilities Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-p

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Country Manager, Director - Customer Success About the Role PagerDuty is seeking an experienced CSG leader and Chile Country Manager to lead our Chilean team and Santiago office. This role provides direct leadership for PagerDuty’s Customer Success, Support, and Professional Services teams located in Chile, as well as cross-functional leadership for Engineering, Solutions Consulting, Marketing, Finance, IT, and other resident functions. This role serves as PagerDuty's senior on-site leader in Chile, ensuring a unified culture and smooth day-to-day operations while each cross-functional team continues to report into its respective global leadership structure. Key Responsibilities Serve as the senior on-site leader for PagerDuty's Santiago office, providing direct leadership for Customer Success, Support and Professional Services teams (within our Customer Success Group) as well as cross-functional leadership across Engineering, Customer Success, Renewal Management, Marketing, and other resident teams. Lead the local Support and Services teams to accelerate customer success by collaborating with sales & customers on deployments, and ensuring a unified customer experience to maximize revenue and minimize churn/downgrade, tracking success with KP

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking We are seeking a Senior Product Manager, Banking (US) to define and scale the next phase of Adyen’s banking strategy in North America. This role owns the end-to-end product vision, strategy, and execution for Adyen’s US banking capabilities, sitting at the intersection of payments, money movement, platform services, and embedded finance. Adyen has already built the foundational banking infrastructure — licenses, regulatory approvals, integrations into local clearing systems like ACH, RTP, FedNow. The mandate now is differentiation: defining how Adyen wins in embedded and enterprise banking across the US market. This is a senior individual contributor role with responsibility for driving outcomes across a globally distributed organization spanning Product, Engineering, Compliance, Risk, Operations, and Go-To-Market partners. What you’ll do Set Vision & Strategy Define and own the long-term vision and strategy for Adyen’s US banking products, grounded in customer value, measurable business impact, and responsible growth. Translate market opportunity into clear priorities, roadmaps, and success metrics across customer segments and verticals. Identify differentiated use cases that position Adyen as the primary financial relationship for platforms and SMBs. Scale Banking as a Platform Lead the maturati

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview: The Senior Platform Engineering Lead is a pivotal senior-level engineering position responsible for driving the

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Engineering Manager on the FINT (Financial Intelligence) team within FinHub in the Platform group, you'll lead the engineers building the account and transaction history infrastructure that underpins every Coinbase product. FINT owns the universal account primitive, the real-time transaction history engine, and the internal developer experience platform for FinHub. You'll guide your team through a critical inflection point: re-architecting these foundational systems for the next decade of scale while enabling new financial products like sub-accounts, retirement accounts, and agentic trading experiences. What you'll do: Lead and grow a team of 6 engineers across multiple levels, coaching on technical excellence, career development, and organizational impact Drive the re-architecture of core account and history systems to support new product primitives and higher throughput demands at Coinbase's next stage of growth Own the Finhub Tools roadmap, building internal UIs, dashboards, and agentic workflows that accelerate engineering and operations teams across the company Shape architectural decisions across distributed systems, streaming pipelines, and full-stack tooling, fostering a culture of high-quality code and thorough design reviews Collaborate with product, finance, and engineering leadership to define and execute a quarterly roadmap, breaking complex infras