Lead Platform Operations Engineer Jobs

The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs. You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs. You Will: Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations Sell agentic AI solutions by mapping Scale’s capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research) Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production depl

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview As a Senior Engineering Lead, you will be a hands-on technical leader within the Platforms & Infrastructure team in Enterprise Operations & Technology, helping a growing cloud platform organization raise its engineering maturity and delivery effectiveness. This high-visibility role applies GenAI, AIOps, automation, and modern AWS engineering practices to reduce platform toil, remove operational delays, and design self-service, self-healing capabilities. By codifying reusable patterns, automation frameworks, and guardrails, this role enables application teams to modernize with less platform friction while maintaining secure, scalable, and resilient outcomes in a regulated environment. Our Impact: Enterprise Operations & Technology enables Freddie Mac’s business through resilient operations, technology modernization, risk management, and platform innovation. Our teams deliver the capabilities, standards, and tools that help the enterprise operate securely, efficiently, and at scale. Your Impact: Provide senior technical leadership to a maturing cloud platform team by establishing reusable patterns, reference architectures, automation, and implementation standards. Design self-service and self-healing platform capabilities that reduce manual intervention, ticket-driven support, operational delays, and recurring resiliency issues. Deliver AWS-native automation, serverless patterns, infrastructure as code, and code artifacts that create repeatable platform outcomes. Advance AIOps, GenAI, and intelligent automation across

The Engineering Lead Analyst – Test Automation Platform Engineering is a senior-level technical leadership role responsible for driving the architecture, implementation, management, operational support, and continuous enhancement of enterprise test management and automation platforms. In this role, you will lead efforts to modernize test automation capabilities across the global technology ecosystem. You will architect end-to-end integration workflows, embed automated quality gates into enterprise CI/CD pipelines, and administer as well as operationally support both vendor and internally developed enterprise platforms (e.g., Core Performance Engineering / Performance Center, ALM-Quality Center, Zephyr Enterprise, CSDP / Octane). Additionally, you will play a critical role in production operations—delivering tier-3 platform support to rapidly and safely troubleshoot, triage, and remediate performance and availability issues in complex, distributed production environments. The ideal candidate blends deep hands-on expertise in software testing frameworks, modern DevOps pipelines, containerized infrastructure, message-driven integration, and robust operational resilience practices with strong governance, compliance, and stakeholder leadership skills. Key Responsibilities 1. Platform Engineering & Operational Support Install, configure, upgrade, administer, and support enterprise test management and performance engineering toolsets (e.g., Core Performance Engineering / Performance Center, ALM-Quality Center, Zephyr Enterprise, Core Software Development Platform [CSDP] / Octane). Provide end-to-end operational support for

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We are looking for a Security Operations Lead (SOC Lead) to build, mature, and operate our 24/7 detection and response capabilities across a modern cloud-native and AI-driven environment. This role leads the global SOC function—monitoring, SIEM ownership, detection engineering, alert triage, and operational readiness—while also evaluating and integrating emerging AI-based SOC products and autonomous response platforms . You will oversee monitoring across multi-cloud environments (GCP primary, AWS/Azure secondary), Kubernetes, SaaS services, endpoints, developer tools, and AI workloads . You’ll collaborate closely with Cloud Security, Compliance/GRC, SRE, Platform Engineering, IT/Endpoint teams, and AI Infrastructure to ensure our detection strategy scales and stays ahead of evolving threats. This is a hands-on leadership role perfect for someone who wants to shape the SOC of the future while solving complex challenges in a high-scale AI setting. What You’ll Do SOC Leadership & 24/7 Monitoring Lead, mentor, and scale a global SOC team responsible for 24/7 monitoring, alert intake, triage, correlation, and escalation. Build operational rigor: processes, runbooks, SLAs, metrics, and quality standards for high-scale environments. Cover monitoring across: Cloud infrastructure (GCP, AWS, Azure) Kubernetes/GKE/EKS/AKS clusters SaaS platforms (Google Workspace, GitHub, Slack, Okta, etc.) Endpoints (macOS, Linux, Windows) including EDR/XDR telemetry Developer platforms + CI/CD pipelines AI/ML systems and model-serving workflows AI-Based SOC Integration & Innovation Evaluate, adopt, and integrate AI-native SOC technologies for triaging, detection, and correlation Identify opportunities to automate triage, investigations,

About Us Build the future of banking. Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025. Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: 1. Tachyon, our cloud-native banking stack built for population-scale systems 2. Cipher, our unified authentication platform for secure, high-volume banking environments 3. Digital Credit as a Service, enabling banks to launch credit lines on UPI 4. Elena, our intelligent and conversational AI platform for banking. 5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024. 6. Sparrow, the leading card experience for non-prime cardholders in the US …and more across cards, payments, lending, and core banking. We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our c

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana is looking for a Principal Platform Engineer to be the technical authority for the platform our products run on. This is a senior individual contributor role, reporting to the Senior Director of Platform Engineering, for someone who steers architecture across organizational boundaries rather than inside one team's backlog. We operate a broad estate. Multi-cloud infrastructure across AWS and Azure, a multi-tenant commercial platform, accredited environments including FedRAMP and IRAP, and dedicated sovereign deployments for national customers. The architecture that holds those together determines how fast every product team can ship, how quickly a new customer comes online, and what our infrastructure costs. You will set the direction for it, and you will have real white space to go after the problems you judge to be the most consequential. You will be a permanent member of the Platform Engineering leadership team alongside our engineering managers, and you will be the person other engineers across the company come to when a technical question spans more teams than any one of them owns. Your Responsibilities Drive technical decisions and systems architecture across multiple organizations , not only within Platform Engineering, and contribute to company-wide design through existing forums while proposing new ones where they are missing Own the platform reference architecture across AWS and Azure and across our commercial, regulated, and sovereign environments, and define the patterns that engineering teams build against Translate company strategy into area-level technical strategy , keep it aligned with customer and product outcomes, and communicate the options and tradeoffs upward so leadership can choose with a clear view of the consequences Lead t

P-1495 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role As enterprise AI adoption accelerates globally, the Databricks Marketplace serves as a core engine for third-party innovation, enabling organizations to discover, share, and commercialize data assets, AI models, and applications. We are looking for an Operations Lead to own and scale the end-to-end operational engine behind our Marketplace. In this high-visibility position, you will establish operational excellence across partner and transaction approvals, marketplace health, deal desk support, catalog integrity, and partner and customer retention initiatives. This role is for a hands-on builder who is as comfortable running operations as building the tools behind them. Beyond running day-to-day workstreams, you will actively architect and deploy tools, automations, and AI-driven workflows to scale the platform. Partnering cross-functionally across Product, Engineering, Sales, Marketing, and Field leadership, you will remove friction, shape our Marketplace product, and help guide our go-to-market direction. This is an individual-contributor role today, with the opportunity to build and lead a team as the Marketplace scales. The Impact You’ll Have Architect, manage, and scale end-to-end operational workflows for partner eligibility and onboarding, transaction approvals, catalog health, and featured li

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. About the Role: Toast IQ is our agentic platform for local business: a growing set of specialized AI agents and capabilities designed to take real work off an operator’s plate, from driving demand and managing labor to optimizing the back office. As we expand this portfolio across multiple lines of business, we need to ensure that what we build comes together as a coherent platform, reaches the market effectively, and produces meaningful customer and business impact. The AI Operations Lead will help build and run the operating system that connects AI strategy to execution and market impact. You will help shape how our AI portfolio comes together, is launched, and adopted, building the operating engine that brings this experience to life, and turning customer, market, and technology signals into better product and commercial decisions. This is a highly cross-functional, hands-on leadership role. You will work directly with the VP of Product for Toast IQ, partnering across product, design, engineering, marketing, sales, and support to bring the vision of Toast IQ to life. Success will require strong judgment, exceptional communication, and the ability to personally drive ambiguous work to completion. A day in the life (Responsibilities) Create visibility across Toast’s broader AI efforts and run portfolio ops. Connect work happening across the agent portfolio and other AI initiatives. Share learnings, identify opportunities to reuse capabilities, and surface key decisions. Maintain visibility into ownership, sequencing, dependencies, key decisions, risks, progress, and enablement. Build Toast’s AI presence. Partner with product, design, engineering, and marketing to make Toast’s AI products, technical insights, customer outcomes, and talent more visible through launches, c

About the role We're looking for a Technical Lead Manager (TLM) to lead our CI/CD team , the group that owns how every Chime engineer builds, integrates, and safely ships code. Your team owns the integration and delivery surface: source and code intelligence ( GitHub , Sourcegraph ), continuous integration and build ( CircleCI , Qlty ), artifacts ( Artifactory ), and the release-safety layer that gets changes to production without breaking it. Your team's mission is continuous, safe, reliable, and efficient integration and delivery of features. Every merge and every deployment at Chime runs through what your team builds. This is a player-coach role . Under Chime's Builder Operating Model, the TLM is a single accountable owner at the team level. You own both delivery and people for a small team, and you stay hands-on in the codebase. You'll spend about 40%+ of your time building , authoring PRs that land in production, with the remainder split across people management, planning, and other business processes. You'll lead a team of 4 engineers, own the roadmap for a high-leverage platform surface, and be directly accountable for the reliability of the pipelines and release systems in the critical path of every Chime team. You're expected to use AI coding agents and workflows to keep planning, operations, and delivery overhead low so you can stay in the code and operate the team. In this role, you can expect to Build and ship, hands-on. Author and review PRs that land in production. Own the team's technical direction, architecture, and quality bar; partner with senior ICs and lead technical design discussions and technical planning. Lead and grow the team. Own full people management for the team: 1:1s, career coaching, performance feedback, promotion decisions, and hiring. Build an inclusive, high-trust team and own its health and engagement. Mentor engineers toward Staff or a future TLM path. Own the CI/CD platform. Set direction and delivery for the build and in

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! Wizards of the Coast has built a centralized platform, AI, and IT team that serves shared technology across WOTC and Hasbro. We are led by the belief that providing industry-leading tools, innovative technology, and excellent support allows our teams to focus on delivering outstanding player experiences first and foremost. Wizards is looking for someone who is a world-class leader of platform and cloud security, with a focus on securing AI workloads. You will be partnering closely with other enterprise and platform teams to lead how we secure our developer and AI platforms across the company. This person needs to be able to understand how to interact with and handle partner expectations while balancing security, ease of use, and broadest impact across the company. The developers on the team use heavy research based development to find the best solutions and mix of technologies in the rapidly growing field of AI. We are a team of people with strong work life balance while working to deliver top quality technology! If this is exciting to you, please apply! What You'll Do: Deliver operational security procedures for testing, validating, and securing cloud and AI workloads Run red teaming process for agentic, LLM, and machine learni

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Role Description As a Lead Value Engineer specializing in the Life Sciences, you are pushing the envelope in solving business-critical problems for the world's largest, most diversified life science organizations. You will be working intimately with this strategic client, understanding their uniquely complex objectives—spanning from logistics to the precision distribution of advanced products—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners (e.g., Microsoft, OpenAI, Databricks).. With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the intricate realities of our customers’ business operations and enables them to industrialize AI. This unlocks real ROI on AI deployments at scale, ensuring life-saving products reach patients faster and safer. There is no AI without PI. You will prototype these solutions, demonstrate their value to customer business and IT leadership, and drive value realization to increase the footprint of Celonis across the healthcare and life sciences sector. Key Responsibilities AI Discovery & Solutioning: Understand the client's overarching AI strategy and the distin

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive the hardware engineering lifecycle for Everpure’s Hyperscale Line of Business, shaping high-performance, energy-efficient storage architectures tailored directly to hyperscale partners . You will serve as the technical lead bridging customer requirements and internal engineering execution, ensuring custom hardware solutions meet exacting performance and total cost of ownership (TCO) benchmarks . Working closely with cross-functional teams in validation, diagnostics, manufacturing test, and operations, you will lead hardware qualification projects, solve critical escalations, and advance system robustness . This role gives you direct ownership over the hardware that powers next-generation, large-scale data infrastructure . WHAT YOU'LL DO Lead Hardware Qualification & System Hardening: Plan, execute, and automate comprehensive x86 hardware validation cycles—including electrical, signal integrity, and protocol testing—to guarantee system reliability for enterprise hyperscale deployments . Drive Cross-Functional Production Readiness: Partner with operations, manufacturing test, and software diagnostic teams to transition custom storage subsystems into full-scale production, establishing clear test coverage and automated validation workflows . Resolve High-Impact Technical Escalations: Perform root-cause analysis on complex hardware failures and field escalations, using advanced tools like high-speed o

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the Role Ema sells through two motions that behave very differently, and today they share one pipeline, one CRM, and one forecast. Direct enterprise — field Account Executives landing Fortune 2000 logos at $250K+ initial contract value and expanding past $500K, into buying committees that include IT, security, data governance, and procurement. Partner-led — global systems integrators and ISVs, including Teleperformance, PwC, Wipro, NTT Data, Hitachi, KPMG, Atos, ADP, Microsoft, and Google, who deploy Ema's Frontier Apps to their own clients. In some cases the partner embeds Ema inside their own product and owns the end-client relationship entirely. Those two motions require different definitions, different attribution rules, and different quota treatment. Building that distinction — and the systems, reporting, and compensation logic that sit on top of it — is the core of this role. This is the first dedicated Revenue Operations hire supporting the US go-to-market organization. You will be building the function, not maintaining one. What You Will Own Forecasting and pipeline management Own the weekly forecast process and cadence across direct and partner motions, and report fo

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location Remote - United States, West Coast preferred About the role We're looking for a Support Engineering Lead to own and scale the technical support experience at Sardine. This role sits at the intersection of deep technical ownership, people leadership, and operational excellence. You'll lead a team of Support Engineers who resolve complex issues across Sardine's API-driven fraud and payments platform, while building the processes, tooling, and culture that enable the team to operate at a high level across global time zones. You'll be a player-coach with a strong techni

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This role is not a typical infrastructure operations role. As Manager, Engineering, Git & Gitaly Operations, you'll lead the team responsible for the infrastructure layer underneath Git at GitLab: the open source Git project itself, Gitaly, GitLab's Git storage and remote procedure call layer, and the services that make Git perform at enterprise scale. Git and Gitaly are core to GitLab. If they go sideways in production, they affect everything downstream, including continuous integration, code review, and deployments. This role starts with genuine subject matter expertise in Git technologies and exten