Lead Platform Operations Program Manager Jobs

About the Team DoorDash Digital Ordering is DoorDash’s leading SaaS business unit, offering a suite of products across online ordering, branded websites and mobile apps, loyalty solutions, and more that enable restaurants to reach customers and grow their revenue through their own first-party channels. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country’s biggest industry sectors. Strategy & Operations sits at the center of that opportunity. The team partners with Product to set the strategy and vision for every offering in the suite, across our SMB and enterprise merchants. We decide what to build, where to invest, and how to bring it to market, and we learn by putting products in front of merchants and running the experiments that show us what moves their business. As part of this team, the Associate Manager will take end-to-end ownership of a set of products and lead the cross-functional effort to grow them. Your work will be instrumental to helping transition DoorDash from a consumer marketplace to an industry-leading B2B SaaS company. About the Role As an Associate Manager on the Digital Ordering Strategy & Operations team, you will own a set of products within our first-party suite from end to end. You will set the strategy and priorities for those products in partnership with Product, be accountable for their growth, and lead the Product, Engineering, Analytics, Implementation, Sales, and Marketing partners who bring them to market. This role is ideal for a strategic operator who can move fast and wear many hats, equal parts analyst, builder, operator, and cross-functional leader. You will own zero-to-one experiments alongside products already operating at scale, help shape the roadmap with Product, and work directly

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. NO VISA SUPPORT AND RELOCATION SUPPORT Location: Work remotely within China Mainland The Difference You Will Make: This role will lead China social initiatives and drive business growth across key local social channels and reports to the Social Lead. The role focuses on building and scaling Airbnb's social growth capabilities across local video-driven platforms and evolving social ecosystems. S/he will identify platform opportunities, close operational gaps, and develop scalable approaches to strengthen Airbnb's brand presence, user engagement, and downstream business impact. A Typical Day: Own and drive social growth strategy across video-driven platforms and evolving social ecosystems, identifying platform opportunities and operational gaps. Lead and execute social operations including content strategy, content production, audience engagement, and platform growth initiatives. Initiate innovative growth pilots to strengthen downstream consideration and conversion, including social content support for livestreaming and community-based social marketing. Collaborate closely with cross-functional stakeholders (Growth Ops, Marketing, Comms, Product, etc.) to align social initiatives with broader business priorities and gain cross-functional support. Partner with global and regional social teams to share insights, advocate for local platform opportunities, and maintain high execution standards. Stay current with platform trends, user behaviors, and evolving social ecosystem shifts to continuously improve Airbnb's local platform growth playbook. Your Expertise: 8+ years of experience in social operations, platf

Location Details: Colombia, remote. At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join GoDaddy's Forge Ops team at the intersection of Data, Infrastructure, and AI-driven operations. As Senior Manager, Systems Engineering, you will lead the reliability, cost efficiency, and agentic operation of the Data & AI ecosystem that serves GoDaddy. This is a deeply technical leadership role, not a hands-off manager position. You will operate as GoDaddy's L1/L2 authority over critical analytics and data platforms while advancing Forge Operations: a structured operating model designed to transition platform operations from hero-based, expert-dependent support to system-based, agent-assisted, self-improving operations. If you can translate a business problem into a technical architecture and that architecture into team execution — and you want to build the AI Ops pattern for a large-scale data organization, this role is for you. What you'll get to do... Own and operate GoDaddy's analytical and data intelligence platforms(Redshift, QuickSight, FeedDB, Protegrity, Alation) as the authoritative L1/L2 platform owner — driving reliability, deployment standards, cost optimization, and user enablement across an ecosystem with a 50PB+ data lake and thousands of consumers. Lead 24/7 incident management and production operations across 10+ Data & AI platforms, owning MTTR/MTTD targets, AAR rigor, and a root-cause-to-control loop that converts every incident into a runbook, monitoring improvement, or automation — not just a resolved ticket. Architect and advanced Forge Ops OS, the team's agent-based operating model. Th

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: DeepIntent is seeking an experienced Senior Client Success Manager to join our Client Success team. This role owns the day-to-day management and strategic growth of client relationships, partnering closely with Sales, Platform Operations, & Analytics and cross-functional teams from early planning through execution and expansion. As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a critical role in driving revenue retention, upsell, and long-term client success. The Sr Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Key Responsibilities: Own end-to-end management of assigned managed service and/or self-service client accounts Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews Identify and proactively drive upsell and growth opp

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase serves millions of developers on a shared, multi-tenant platform. At that scale, abuse is not an edge case — it is a continuous operational reality. Credential stuffing, free-tier compute abuse, API scraping, malicious project provisioning, and exfiltration attempts occur every day. We need someone who treats detection and response as a craft, and who can close the loop between signal, triage, and automated remediation. You will work directly with our Anti-Abuse Lead and embed with Platform Security and Product Security to build and operate the systems that protect Supabase and its customers from abuse at scale. This role sits inside the security org but operates at the intersection of security engineering, data analysis, and platform operations. This role provides follow-the-sun coverage alongside our existing Anti-Abuse and Platform Security team members. It is fully remote, with a strong preference for candidates based in APAC or the West Coast of the Americas . What You’ll Own Abuse Detection & Signal Triage Monitor Signals: Monitor inbound abuse signals across platform telemetry, HackerOne reports, support queues, and internal alerting pipelines. Triage End-to-End: Triage abuse cases end-to-end, assessing severity and blast radius, classifying actor types, and routing to the correct response track. Queue Ownership: Own the abuse case queue with clear SLAs to ensure no active threats age out without a definitive decision. Pattern Recognition: Identify complex patterns across distinct cases that point toward coordinated campaigns or emerging attack techniques. Incident Response & Remediation Lead Incidents: Lead response efforts for active abuse incidents, coo

The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows. The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs. Role Overview We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery. You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains. As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization. What You’ll Do Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or ana

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The <span style="font-size:inherit"

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Responsible for leading the Cloud Automation Engineering function. Primary focus will be leading a team of other engineers in designing and implementing automation solutions to improve customer experience and increase productivity in our cloud estates. Responsible for maintaining and delivering automation solutions through infrastructure as code, ensuring security best practice, evangelising automation practice and tools, and supporting customer needs, both internal and external. What you'll be doing: Identify opportunities for improvement and automation of operations Design, build, test and implement use cases to drive automation adoption and improve operational efficiency Work closely with the IT Operations team to develop automated incident detection and response mechanisms. Implement proactive monitoring and alerting systems to quickly respond to and resolve critical issues, minimizing downtime and service disruptions Responsible for driving CSI initiatives to improve operations (processes/tools) working with various stakeholders Responsible for providing feedback at various leve

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team We're looking for a Fullstack Software Engineer to join the Fleet Platform & Operations Tooling team. You'll build the internal tools and platform systems that Nuro's operations, engineering, and partner teams rely on to manage, monitor, and maintain our autonomous vehicle fleet. This is hands-on product engineering work at the intersection of fleet operations and software infrastructure. You'll own features end-to-end — from building responsive frontends that surface real-time vehicle and fleet data, to designing backend services that integrate with onboard systems, cloud infrastructure, and partner APIs. The systems you build will directly impact how reliably and efficiently Nuro operates vehicles on public roads. You'll report to the Technical Lead Manager for On-Road Experience. What You'll Do Design, build, and ship full-stack applications using React, TypeScript, and modern web development practices. Develop

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! The Role Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform , spanning Core Services and Business Intelligence (BI). This includes workflows, automation, APIs, claims management, and next - generation reporting and data capabilities. This role is for someone who can take full ownership of a product area, not just manage a backlog. We’re looking for a strategic product leader who starts with the business problem, understands the user workflow end to end, and partners cross - functionally to define the right solutions. Success in this role requires strong product judgment, a deep understanding of operational processes and user pain points, and the ability to balance strategic thinking with practical execution. What You’ll Do Reporting to the VP of Engineering, you will own a portfolio of platform capabilities end to end. You’ll work closely with engineering, operations, and leadership to identify the most important problems to solve, shape requirements, and prioritize high - imp act investments. We’re looking for someone who brings strong product thinking and operational awareness to help evolve how internal teams and customers interact with mission - critical systems — from approvals and ticketing to policy engines and data exploration. Strong expertise in data visualization and business intelligence tools. This person should be comfortable working with dashboards, with a keen ability to select and articulate the most effective visualiza

About the Team When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime!Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Engineering Manager, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are looking for an Engineering Manager to lead the Platform Team at Meesho.In this role, you will be responsible for building and growing a high-impact platform engineering team, owning the technical roadmap, and delivering a unified database platform used by hundreds of engineers across Meesho. This is not a pure operations role rather a platform engineering leadership role that blends system design, automation, developer experience, and reliability. You will work closely with Backend, Data, Infra, and SRE teams to ensure Meesho’s database ecosystem scales reliably while remaining easy to use and cost-efficient.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline our internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe policies. Our work tackles high-impact challenges, such as enabling efficient decision making and action on preventing illegal transactions (e.g., fraud, drugs, weapons, and terrorism financing), and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients. We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana. What you'll do Beyond technical excellence, we prioritize continuous growth and collaboration. Knowledge sharing sessions to expand your expertise Dedicated 1:1 mentorship to support your professional development Clear, measurable impact—your contributions will directly shape our ability to maintain a secure and compliant platform. And now, we're looking for a passionate manager to expand our remit even further and reshape how operations looks inside Stripe. Full ownership is the ultimate green flag for us, but here are some high-level expectations. Responsibilities Recruit, coach, and develop a team of exceptional engineers. Lead the deve

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is undertaking a major transformation of its enterprise Service Management capability, replacing its existing ServiceNow platform with a modern, AI-enabled service management platform that will establish a simpler, more standardised, and scalable global operating model. The current environment has evolved over many years and now requires a structured re-platforming programme to remove legacy complexity, reduce fragmentation, improve governance, and align more closely with industry best practice. This role will own the platform that underpins service management across Technology Operations and the wider Enterprise Technology team along with Finance, HR, and other corporate functions, making it a strategically important platform. Working with senior stakeholders and strategic implementation partners, you will define and deliver the future service management capability, ensuring the platform, operating model, governance, and service management processes support a modern, scalable, AI-enabled enterprise. The successful candidate will bring

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Business Operations Manager for Global Real Estate , you are the strategic engine behind Everpure’s global footprint. This isn't just about managing budgets; it’s about transforming how our facilities and real estate teams operate through data-driven precision and a "automation-first" philosophy. You will act as the vital bridge between our Geo Directors, Finance, and Accounting teams, ensuring our capital projects and portfolio decisions are backed by rigorous financial modeling and airtight operational controls. If you thrive on turning complex data sets into actionable business insights and enjoy building scalable processes that directly impact a company’s bottom line, this role offers the platform to lead high-stakes global initiatives within a fast-paced, collaborative environment. WHAT YOU'LL DO Financial Orchestration: Lead the global annual budgeting process and quarterly forecasting in partnership with G&A Finance, ensuring the business moves from "bottoms-up" activity planning to precise financial execution. Strategic Deal Modeling: Support regional directors by performing transaction-level analysis and maintaining a bi-annual, automated long-range financial forecast for the entire real estate portfolio. Operational Excellence & Compliance: Drive strict adherence to financial controls, SOX compliance, and capital improvement project protocols, serving as the primary conduit for asset settl

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview: The Senior Platform Engineering Lead is a pivotal senior-level engineering position responsible for driving the