Lead Platform Operations Program Manager Jobs

About the Team When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime!Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Engineering Manager, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are looking for an Engineering Manager to lead the Database Platform Team at Meesho.In this role, you will be responsible for building and growing a high-impact platform engineering team, owning the technical roadmap, and delivering a unified database platform used by hundreds of engineers across Meesho. This is not a pure operations role rather a platform engineering leadership role that blends system design, automation, developer experience, and reliability. You will work closely with Backend, Data, Infra, and SRE teams to ensure Meesho’s database ecosystem scales reliably while remaining easy to use and cost-efficient.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–8 years of relevant experience who can leverage open-source and custom tooling to orchestrate and maintain large-scale Kubernetes environments. You will play a "Captain" role—leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet. What You'll Do Architectural Leadership: Drive the design and implementation of internal tools, specifically focusing on Kubernetes Operators and Controllers to automate resource management. Platform Orchestration: Lead complex, large-scale infrastructure shifts. Operational Excellence: Take ownership of incident response, author comprehensive retrospectives, and implement systemic hardening to prevent recurrence using advanced overcommit strategies. This Role Requires Experience: 5–8 years in a DevOps, Site Reliability, or Infrastructure Engineering role. Kubernetes Mastery: Deep internals knowledge of Kubernetes and hands-on experience writing custom operators. Tooling Proficiency: Strong experience building production-grade tools and services, specifically for infrastructure automation. Operations-Heavy Mindset: A proven track record of Day 1/Day 2 operations for a large-scale Kubernetes fleet, handling high-severity incidents, and improving SLA compliance through auto

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Analytics team is seeking a Director to join and lead the team. The Analytics team is a globally distributed team core to Addepar's transition to next-generation data and analytics with a scalable global operating model. Its mission is to empower analysts, researchers, and internal teams to create and share data and insights - driving data driven decision making at scale. The Director will define and execute the strategic vision for the function, while driving operationalisation, governance, and platform maturity across regions. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Define and execute a unified analytics strategy in partnership with key stakeholders, with a published roadmap reviewed quarterly Serve as a culture carrier and visible leader for the APAC region, bridging local teams with global priorities Lead BI and platform strategy, including persona-driven architecture and enablement paths for power users, consumers, executives, and producers Lead global expansion of the analytics platform - hardening existing regional implementations and validating a repeatable architecture for ne

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Country Manager, Director - Customer Success About the Role PagerDuty is seeking an experienced CSG leader and Chile Country Manager to lead our Chilean team and Santiago office. This role provides direct leadership for PagerDuty’s Customer Success, Support, and Professional Services teams located in Chile, as well as cross-functional leadership for Engineering, Solutions Consulting, Marketing, Finance, IT, and other resident functions. This role serves as PagerDuty's senior on-site leader in Chile, ensuring a unified culture and smooth day-to-day operations while each cross-functional team continues to report into its respective global leadership structure. Key Responsibilities Serve as the senior on-site leader for PagerDuty's Santiago office, providing direct leadership for Customer Success, Support and Professional Services teams (within our Customer Success Group) as well as cross-functional leadership across Engineering, Customer Success, Renewal Management, Marketing, and other resident teams. Lead the local Support and Services teams to accelerate customer success by collaborating with sales &a

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining how modern engineering and operations teams work. PagerDuty’s Automation Platform includes Workflows, Actions, Connectors, and a growing agentic layer built on Skills and Tools. This is the backbone of how teams eliminate toil, respond to incidents autonomously, and ultimately enable AI-native SRE agents. As Senior Product Manager for AI and Automation, you will own product strategy and execution across our Operations Cloud SaaS and on-premises automation products and lead the roadmap for the agentic automation experience we’re building for autonomous SRE agents. This is a high-visibility, high impact role that sits at the intersection of developer tooling, enterprise operations, and frontier AI product design. You will report directly to the Senior Director of Product Management for the AI & Automation group and will partner tightly with engineering, design, GTM, and enterprise customers. Key Responsibilities Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-p

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining how modern engineering and operations teams work. PagerDuty’s Automation Platform includes Workflows, Actions, Connectors, and a growing agentic layer built on Skills and Tools. This is the backbone of how teams eliminate toil, respond to incidents autonomously, and ultimately enable AI-native SRE agents. As Senior Product Manager for AI and Automation, you will own product strategy and execution across our Operations Cloud SaaS and on-premises automation products and lead the roadmap for the agentic automation experience we’re building for autonomous SRE agents. This is a high-visibility, high impact role that sits at the intersection of developer tooling, enterprise operations, and frontier AI product design. You will report directly to the Senior Director of Product Management for the AI & Automation group and will partner tightly with engineering, design, GTM, and enterprise customers. Key Responsibilities Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-p

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a Head of Content Marketing (Contractor) to drive our content strategy and production across the organization. Reporting to the Chief Communications Officer, this contractor will serve as the connective tissue between Communications, Marketing, Product Marketing and Performance Marketing — translating business and product priorities into a steady pipeline of high-quality content across formats, and using data to continuously sharpen what we produce and where we distribute it. This is an opportunity for a versatile writer-strategist who is equally comfortable drafting a punchy ad headline and structuring a 20-page whitepaper, and who wants to own both the craft of content and the numbers behind its performance. The Head of Content Marketing will be a key driver in developing and executing our content strategy. You will lead a team of agency content creators, collaborate with cross-functional teams, and leverage your creative vision to produce engaging and informative content that resonates with our target audience. What You’ll Do Write, edit, and manage the production of ebooks

We're looking for a Manager of Restaurant Back Office Systems to own and lead our CrunchTime platform strategy, administration, and integration ecosystem. This role is responsible for ensuring CrunchTime operates reliably as the backbone of restaurant-level inventory, labor, and operations management, while managing a small team and partnering closely with IT, Finance, and Operations stakeholders. This is a hands-on leadership role: you'll set direction for the platform, develop and cross-train two direct reports so the team can cover for one another, and remain deeply technical enough to troubleshoot integration issues, guide configuration decisions, and evaluate system changes yourself. ***Musts be in the office 4 days a week*** What You'll Do Own the CrunchTime platform end-to-end, including configuration, maintenance, upgrades, and long-term roadmap Lead, coach, and develop a team of 2 direct reports, setting clear goals, providing regular feedback, and supporting their career growth Cross-train direct reports across CrunchTime modules and integration points so the team has full coverage and no single point of failure during absences, escalations, or turnover Build individual development plans for direct reports, identifying growth opportunities and stretch assignments across platform, integration, and vendor management work Manage and troubleshoot integrations between CrunchTime and: Point of Sale (POS) systems SAP (financial/ERP data flows) Distribution partners such as Sysco (EDI/ordering, invoicing, and inventory feeds) Serve as the primary escalation point for data discrepancies, integration failures, and system outages affecting inventory, ordering, or labor data Partner with Finance, Supply Chain, and Operations teams to ensure back office data supports accurate COGS, inventory valuation, and labor cost reporting

DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. About the Role We're seeking an experienced DevOps/ Site Reliability Engineering (SRE) Engineer to join DataHub and drive the reliability, scalability, and operational excellence of our platform offerings. In this role, you'll work on technical initiatives across DataHub Cloud and our emerging enterprise deployment solution, which provides customers with enhanced control and flexibility for running DataHub in their preferred environments. Key Responsibilities Enterprise Platform Development: Partner with product and engineering teams to influence the development of advanced deployment capabilities. Collaborate with cross-functional teams to help build systems for seamless installation, upgrade, and rollback processes across various environments. Influence the design and help implement comprehensive monitoring and health check systems for distributed deployments. Partner with engineering teams to help develop self-healing and automated remediation capabilities. Platform Reliability and Operations: Establish and maintain SLAs/SLOs for both cloud and enterprise offerings. Lead incident response and post-mortem processes to drive continuous improvement. Optimise system performance, capacity planning, and cost efficiency. Work closely with product, engineerin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Frontend Software Engineer on the Operator Core Tooling pod, you'll play a vital role in building the robust services that power our critical operations tooling platform. Your work will directly empower our micromobility operations teams by providing them with intuitive and efficient tools, significantly improving their daily workflows as they manage our fleet. You'll collaborate closely with business leaders, front-end developers, and data scientists across Lyft to achieve this impact. Responsibilities: Help define the roadmap and architecture based on technology and business needs Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices See the direct impact of your work on the efficiency of our operating teams Experience: 3+ years of software engineering industry Advanced knowledge of JavaScript Experience working with modern JavaScript frameworks, like React Experience working with NodeJS and Express applications Experience working with design systems (e.g. Bootstrap, Salesforce Lightning, GitHub Primer) Good understanding of web performance and how browsers and DOM work Experience with unit, integration, and end-to-end testing Experience designing, building and improving a set of team owned components Culture of investigating and solvin

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Engineering Manager, CLEAR1 Strategic Partnerships Platform (StratP) is responsible for leading the engineering team that builds partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements that strengthen CLEAR1’s customer offerings. In this role, you’ll drive execution, technical direction, and team development across a high-leverage platform area, turning strategic partner and market needs into scalable, reliable capabilities that improve delivery quality and create long-term business value. What you’ll do: Lead, coach, and develop engineers through hiring, feedback, performance management, and career growth Drive roadmap execution by setting priorities, running strong planning cadences, and delivering against CLEAR1 business commitments Partner across Product, Design, Operations, and Engineering to translate partner and customer needs into scalable platform capabilities Lead delivery across work spanning partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements for CLEAR1 Guide architecture, technical tradeoffs, and dependency management to improve reliability, speed, and long-term platform leverage How you’ll measure success: Improved roadmap predictability and delivery against planned commitments Clearer prioritization and stronger execution across competing demands and shared dependencies Better ownership clarity across partner-facing integrations, identity flows, and customer-facing platf

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are hiring a Senior Product Policy Manager with expertise in creator economy platforms and payment fraud to join our growing Monetization Policy function. You will help us design policies, enforcement guidelines incorporated into financial integrity products, services, and technologies that support our global community of monetizing creators. As a part of the Product Policy team, you will have a global impact on our payment integrity and fraud mitigation strategy. You will collaborate internally with our product, engineering, business, legal, public policy, marketing, finance, and operations teams to help drive the business forward on a foundation of safety & civility. You will report to Roblox’s Platform Policy lead and sit within our larger Safety Group at Roblox. This role is based in San Mateo, CA and you are expected to be in office Tue through Thu. You have: 4+ years of experience with online anti-fraud, trust & safety, or product policy space, especially for digital payment and/or creator economy platforms Subject matter expertise in digital payments, virtual economies, and/or creator monetization platforms. Strong written and verbal communication skills; Able to distill c

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Blockchain Networks team within the Platform group, you'll build the critical infrastructure that integrates blockchain protocols with Coinbase's internal services for new assets, stablecoins, and staking. This team translates complex blockchain operations and state machines into simple, reliable APIs that product teams across Coinbase depend on. You'll own multi-quarter technical initiatives and ship platform primitives that directly improve the latency, reliability, and cost of our crypto stack. What you'll do: Own the design and delivery of blockchain network infrastructure that abstracts blockchain complexity into reliable, platform APIs Lead multi-quarter initiatives including new chain integrations, re-architecture efforts, and data migrations that improve system latency, reliability, and cost Define and maintain APIs, SLOs, and observability for the systems you build, including on-call ownership Partner with product and platform teams to establish data contracts and ship SDKs and platform primitives that drive adoption across Coinbase Build deep technical context across multiple top blockchain protocols (e.g., Bitcoin, Ethereum) and apply that knowledge to simplify cross-chain operations Required Skills and Experience: 5+ years of software engineering experience, with demonstrated ownership of production services in a servi

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com About the job What does the team do? This opportunity is part of the evolving cybersecurity group, laser-focused on setting industry benchmarks in managing and guarding against digi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team What you’ll do Responsibilities Provide strategic and operational leadership for the newly-formed People Support team in CDMX, translating the global Core Ops strategy into an effective local operating model. Lead and develop a small team People Support specialists through clear expectations, regular coaching, actionable feedback, and quality calibration. Establish local team practices, coverage, escalation paths, and ways of working that integrate effectively with the global People Support organization. Manage daily operations, including queue health, workload allocation, service levels, and escalations, while contributing directly during the team’s ramp or periods of high volume. Use service metrics, case trends, and feedback to set priorities, i