Lead Practice Manager Jobs

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role In an AI-native environment, the product shifts fast, new workflows emerge weekly, and customers and internal teams surface needs in real time. Someone has to meet those needs at the speed they arise. That's this role. As a lead learning experience designer, you'll own a fast-paced, high-volume learning design track focused on short, targeted, just-in-time courses — typically 15–45 minutes each, built in sprints of three weeks or less, shipping roughly 15+ courses per year. You'll build focused one-off courses that plug specific gaps: a new workflow, a role-specific skill, a tool that just shipped, an AI topic that can't wait for the next curriculum cycle. These courses are standalone, purpose-built, and often shorter-lived — responding to the moment. You'll work both proactively (scanning for emerging needs) and reactively (fielding requests from across the company and from customers). The pace is fast, the iteration cycles are tight, and the environment is dy

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As a member of the Experience Design team, you will shape the future of work, making our category-leading work execution platform valuable, elegant, and engaging. As a Senior Product Designer, you will apply principles of design thinking to conceptualize and create engaging, valuable, and intuitive user experiences for our web and mobile apps. You will represent the end-user and promote human-centered methodologies across the product team to ensure new designs that meet people's needs from first-time users to seasoned experts. This role is focused on enterprise and platform design, driving strategic impact by designing scalable, sophisticated experiences that empower large organizations and complex teams. You will play a critical role in elevating our platform architecture and feature depth while maintaining the highest bar of craft and quality for our users. This role blends deep UX craft, strategic thinking, and systems-level thinking to solve enterprise challenges while driving measurable business outcomes. You'll work closely with product leadership and engineering to translate platform requirements and user insights into elegant, scalable solutions. You'll lead with design thinking, build robust design systems, and bring others along through clear storytelling and a sharp focus on outcomes. You will report to our Manager, Product Design, and you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Advocate for the needs of your audience and enterprise users, leveraging desig

The goal of a Senior Machine Learning Engineer at Scale is to own how we apply generative AI, agentic AI, computer vision, and reinforcement learning to mission-critical problems in production. Our senior machine learning engineers are handed problems that don't yet have an established approach, they propose the architecture, build it with support from other engineers, and are accountable for whether it holds up in the environments our customers depend on. Our Public Sector Machine Learning team is focused on deploying cutting-edge models to mission-critical government systems through products like Donovan and Thunderforge . Our work spans multiple modalities, with our primary focus on agentic systems built on large language models. We are developing agents that solve complex operational and planning challenges for government partners: agent frameworks that integrate custom retrieval pipelines and production APIs, memory and context-management systems that hold state across long-running tasks, geospatial reasoning over maps and spatial data, and the evaluation tooling that benchmarks and refines agent behavior. We also apply reinforcement learning in targeted places where it earns its keep, and our computer vision work advances evaluation, labeling efficiency, and multimodal model training in support of defense applications. As a Senior MLE, you'll have design authority over a capability area - the final say on the patterns used within your team, and the responsibility to make those patterns work under real constraints: classified environments, limited compute, and correctness requirements that don't bend. You will: Own the design and delivery of agent capabilities end to end - architecture, implementation, and the evaluation that proves they work Define net-new patterns in problem spaces with no established approach, propose them to the wider team, and lead the work to build them Take state of the art models developed internally and from the commu

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Trust & Safety Experience owns the customer journeys during authentication, verification, and fraud journeys. You will work as a Frontend engineer, contributing to web, and mobile interfaces. In this role, you will need to gain a deep understanding of the business, product and engineering context, and utilize that context to own and deliver high-availability and low-latency systems that Affirm customers use every day. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience of developing and architecting web applications using declarative UI frameworks like React or Vue. · You are proficient in working with Javascript/Typescript. · You have experie

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for an Executive Assistant to support (2) of Figma’s Sr. Directors, Sales - LATAM + DACH. This role strategically manages the day-to-day administrative and operational needs of the LATAM + DACH businesses, while also contributing significantly to projects and initiatives that help drive the company’s priorities. We are looking for an experienced Executive Assistant who has supported at a VP level in complex global markets. This is a full-time role based in our São Paulo hub and requires fluency in both Portuguese and English. What you’ll do at Figma: Manage Sr. Directors’ calendars, meetings, expenses, and business travel arrangements Brief and prepare Sr. Directors ahead of key meetings, calls, and events, including confidential reports and materials Coordinate Senior Management meetings, including agendas, materials, action items, and follow-up Lead planning and execution of monthly and quarterly meetings and in-person leadership offsites, coordinating content, slides, venues, and stakeholders Build executive materials using Figma, Figma Slides, and FigJam Act as a key liaison between Sr. Directors, their leadership teams, and the wider LATAM + DACH teams Work alongside the Sales EA team and greater EA team to provide some support for logistics of internal events, team offsites and external events Evolve and create processes for efficiency and global alignment We'd love to hear from you if you have: 4+ years of experience in an administrative or support role Fluent in both

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Regional Enablement Leader, EMEA The Regional Enablement Leader, EMEA will spearhead our enablement strategy and execution across the EMEA region. This is a critical people leadership role responsible for acting as the EMEA "Pod Leader." You will partner closely with the SVP of EMEA, the senior director of Sales Ops, and regional senior Sales Leaders to improve sales productivity, capability, and performance. As the Pod Leader, you will act as the linchpin between global mandates and regional necessities. You will lead a dedicated regional team and orchestrate a wider cross-functional network to ensure that both global CRO priorities and regional SVP strategies are harmonized into one cohesive, high-impact enablement plan. You will also act as an Enablement Business Partner within the region. The Enablement Business Partner (EBP) team bridges global enablement strategies with field execution. They act as trusted advisors to sales leaders, tailoring programs to regional and segment-specific needs. Focused on collaboration, alignment, and measurable impact, EBPs drive knowledge retention, skill development, and performance improvement to empower our teams. Core Responsibilities Cohesive Strategy Creation & Execution: Act as the strategic owner for the EMEA region by creating and executing both the global enablement strategy (driven by the CRO) and the regional enablement strategy (driven by the SVP of EMEA). You will be responsible for combinin

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in Europe . We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations Requirements Currently based in Europe. Pas

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As an Engineering Manager , you will lead a team of software developers to drive some of Robinhood’s most important international launch initiatives. You will be responsible for driving the architecture and execution required to launch crypto and other financial products in new regions, while shaping the reusable systems that make future launches faster, safer, and m

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We're backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview OpenFX processes billions of dollars in transaction volume every month across global corridors. Data Engineering owns the pipelines that carry that activity from our trading, banking and settlement systems, and from every bank and liquidity provider we work with, into the lakehouse: ingestion in batch and in real time, the bronze, silver and gold layers that turn raw events into canonical datasets, the orchestration that keeps them fresh, and the quality, governance and cost controls around them. Key Responsibilities Lead and support the Data Engineering pod. You are accountable for the roadmap, the engineering standards and the data platform. You create the conditions in which the team can deliver them. Own ingestion. Bring every source into the lakehouse reliably, whether by batch, streaming or change data capture, from production databases and event streams to the files and APIs of our banking and liquidity partners. Own the lakehouse and its layers: raw data preserved in bronze, cleaned and conformed data in silver, and gold datasets that are modelled, documented and safe to build on. Set the standards for how data moves between them and who owns each layer. Own orchestration and the delivery path for data: scheduled and event-driven pipelines, CI/CD and testing for data code, environments, backfills and schema change. Own data quality and reliability. Define freshness, completeness and accuracy standards f

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play You'll guide new Mindbody customers through their software journey - from configuration and training to launch. Acting as their trusted partner, you'll lead virtual onboarding sessions, gather requirements, and build out their sites to match their unique goals and business needs. You'll troubleshoot challenges, recommend value-added services, and collaborate across teams to ensure every customer feels confident and set up for success. Manage onboarding for assigned customers, delivering configuration, training, and support through virtual video sessions Gather customer requirements during kickoff calls and configure their software environment to align with their business objectives Identify opportunities to recommend and coordinate additional Mindbody services and products that add value Troubleshoot software challenges and collaborate with Engineering and Product teams to resolve issues Build trust and confidence by sharing your firsthand knowledge of Mindbody products, services, and processes Proactively follow up with customers to ensure engagement, answer questions, and support their progress Schedule ongoing training sessions as needed to reinforce lear

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Senior Software Engineer , you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, across multiple chains and jurisdictions. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Senior Software Engineer , you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, across multiple chains and jurisdictions. This role are based in either our Menlo Park, Toronto or New York city offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. In this role, you will: Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. Partner with enterprise IT teams t

Application Modernization Platform (“AMP”) is a MongoDB offering that modernises our customer’s legacy relational applications to a modern architecture underpinned by MongoDB using a combination of software, processes, and engineers. In this offering, the people and software are inextricably linked and cannot be separated. The delivery happens in an accelerated timeframe wherein the team takes advantage of GenAI and algorithmic tooling to expedite the turnaround time for application delivery. AMP team generally works with enterprise-grade customers, in all verticals on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top-notch people in the business, addresses multiple customer-facing opportunities. The role also becomes the forefront of groundbreaking R&D that enables further acceleration for enterprises working across a variety of technologies. AMP exists to expedite time to value for customers who are looking forward to changing, modernising and updating their tech stack while keeping MongoDB the cornerstone of their system architecture. Work as a software developer in an Agile environment delivering solutions for customers focused on migrating our customers’ legacy relational-based Java applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. During each project, successful candidates will be required to innovate on potential new GenAI-based solutions for specific challenges in addition to applying existing playbooks and tooling for migration. This role will be based remotely in France. Position Expectations Shape architecture and technology strategy across AMP modernization projects and workstreams, making complex technical decisions with limited supervision and connecting engineering choices to customer and business outcomes Lead the assessment and modernization o