Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Supervisor on the Customer Experience team, you'll lead a team of support agents delivering seamless service to Coinbase's global customer base across phone, messaging, and email channels. You'll own your team's performance against key operational metrics, including contacts handled, first contact resolution, and quality scores, while partnering with Workforce Management, Quality, and Training to continuously raise the bar. This role is based in Manila, Philippines and requires shift flexibility for 24/7 coverage. What you'll do: Own end-to-end team performance across SLAs, productivity, quality scores, and first contact resolution targets for your line of business Lead coaching and development for a team of customer support agents, using data from Maestro QA, Looker, and Salesforce to identify gaps and drive improvement Partner cross-functionally with Program, Quality, Training, and Workforce Management teams to streamline workflows and optimize scheduling adherence Drive operational initiatives that improve customer experience metrics and reduce friction across support channels Execute performance management processes including documentation, corrective action, and compliance follow-through Required Skills and Experience: 6+ years in customer support, financial services, or technology operations with at least 3 years directly managing frontlin
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Position Overview SingleStore is seeking a Forward Deployed Engineer (FDE) to operate at the intersection of solution architecture, technical delivery, and customer partnership. This role combines elements of a solutions architect, technical account manager, and solution engineer, with a strong emphasis on execution. As an FDE, you will serve as a trusted technical advisor and sounding board for customers, helping them design, implement, and scale real-time data solutions using SingleStore. You will work closely with customers to understand their business objectives, translate them into technical strategies, and drive those solutions into production. This role requires a delivery mindset, strong technical depth, and the ability to lead both strategic conversations and hands-on execution. Role and Responsibilities Partner directly with customers to understand their architecture, use cases, and business goals, and translate them into scalable technical solutions. Design and implement end-to-end solutions integrating SingleStore into existing application and data ecosystems. Lead whiteboard sessions to shape ideas, define architecture, and convert concepts into technical specifications and execution plans. Act as a proactive thought partner, bringing ideas and guiding conversations rather than reacting to requirements. Own delivery of high-impact initiatives from concept through production, ensuring successful outcomes. Provide hands-on support, including troubleshooting, optimization, and applying pragmatic solutions or fixes when needed. Collaborate closely with Sales, Solutions Engineering, Product, and Engineering teams to align customer needs with product capabilities and roadmap. Help customers prioritize and operationalize their data initiatives, balancing ambition with practical delivery. Feed insights from customer engagements back into Product and Engineering to influence roadmap and improvements. Your Experience 10+ years of experience in solution architectu
About the Team OpenAI’s Communications team is responsible for helping people understand our mission, technology, and impact. The team works across the company to communicate clearly and thoughtfully with a wide range of audiences in a rapidly evolving environment. Within Communications, the Strategy & Systems team is building a new model for how communications organizations operate—combining strong strategic judgment, effective operating systems, and the growing capabilities of AI. We design the frameworks, tools, and ways of working that help the broader team focus on its highest-impact priorities and execute them effectively. About the Role We are looking for a Strategy & Operations Manager to help make this operating model real. You will translate priorities into action, lead high-impact initiatives from idea through implementation, and design better ways for the Communications team to work. You will take ownership of complex projects that require clear thinking, strong follow-through, and a willingness to challenge how work has traditionally been done. You will partner with senior leaders, technical builders, and cross-functional teams to bring structure to ambiguous problems, strengthen execution, and apply AI in practical ways that improve how the organization operates. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead strategic initiatives and special projects across Communications, turning ambiguous opportunities into clearly defined problems, aligned plans, and successful implementation. Help shape how the team sets priorities, makes decisions, and follows through on its most important work—including launches, campaigns, reactive moments, and longer-term initiatives. Design an AI-forward approach to project and program management, building systems that maintain momentum, surface risks early, and make ownership and de
A Career with Point72's Investment Professional Development Team Our Investment Professional Development (IPD) team is dedicated to the growth and development of our investment analysts. The team focuses on developing investment professional skills with the goal of driving superior alpha generation and enhancing team investment processes by analyzing, consolidating, and sharing best practices, training the investment team population, and preparing analyses and data with partners across the firm. What you'll do Teach Point72 Academy associates how to use artificial intelligence (AI) effectively and responsibly throughout the fundamental investment research process Build and maintain approved AI tools and workflows that support hands-on training, research practice, and analyst development Create practical lectures, demonstrations, assignments, and stock-based case studies that translate AI concepts into research applications Develop reusable prompts, templates, Python scripts, document search tools, and workflow automations for associates to apply in their work Lead product development from concept to launch, including shared data and analytics workflows that associates can deploy and maintain Coach associates and help resolve technical and research workflow challenges Troubleshoot issues involving APIs, prompts, data preparation, workflow execution, and connections between models and enterprise tools Stay current on emerging AI technologies approved for use across our firm and incorporate relevant capabilities into the Point72 Academy curriculum Partner with Compliance, Information Security and other internal colleagues on approved data sources, system permissibility, analytics, and related AI training initiatives What's required Two or more years of experience in applied AI, data science, technical training, or a related field Bachelor’s degree in computer science, engineering, data science, statistics, or a related discipline Interest in financial markets and abili
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Director, Product Design to lead the day-to-day operations of Replit's Product Design organization, reporting to the Co-Founder & Head of Design. This is a true player-coach role for someone who loves building products as much as leading people. You'll lead and develop a talented team of product designers while remaining deeply embedded in the work itself. You'll whiteboard with designers, navigate complex product decisions. The Co-Founder & Head of Design remains closely involved in design critique and product quality. Your role is to lead the day-to-day design organization by creating the structure, alignment, and momentum that enable exceptional work. You'll stay two to three layers deeper than the Co-Founder & Head of Design on active initiatives, surfacing the context, tradeoffs, and insights needed to make thoughtful decisions without requiring constant immersion in every project. Success in this role requires exceptional product judgment, strong design taste, technical fluency, and a collaborative approach. You're someone who naturally connects disciplines, elevates the people around you, and makes both the work and the team better every day. In This Role, You Will Lead the day-to-day operations of Replit's Product Design organization, ensuring work is aligned, prioritized, and delivered to an exceptionally high standard. Manage, mentor, and develop a team of product designers, helping them grow their craft, confidence, and impact. Shape and elevate the customer journey Work alongside designers every day by whiteboarding ideas, exploring alternatives, reviewing work in progress, and solving complex product and interaction challenges. Stay deeply informed across active initiatives,
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirem
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is bringing data center capacity online faster than the industry has ever attempted, and the owner-furnished equipment (OFE) that makes a site live — switchgear, transformers, UPS, generators, busway, PDUs, chillers, CDUs, air handlers, dry coolers, pumps and piping skids — is long-lead, high-value, and sits squarely on the construction critical path. When a transformer slips three weeks at the factory, a data hall slips three weeks at the site. We're hiring a Supply Chain Delivery Manager to own that equipment from purchase order to dock. You will be the site-facing supply chain lead for a regional portfolio of data center projects: tracking every OFE line item against the construction schedule, running factory and logistics escalations with OEMs, holding suppliers and general contractors accountable for delivery performance, and giving leadership a clear, converged picture of delivery risk across the portfolio. Your job is to make sure equipment production and delivery are never the reason a site misses its ready-for-service date. This is a senior individual-contributor role on the Compute DC Infrastructure team, working daily with Construction, Electrical and Mechanical Engineering, Strategic Sourcing, Commissioning, and our general contractors and OEMs. It is not a category-management or negotiation role — Sourcing owns supplier strategy and commercial terms — and it is not a people-management role. The emphasis is execution: schedules, escalations, logistics, and site readiness. What You'll Do Delivery planning and schedule integration Own the end-to-end OFE delivery plan for each site in your portfolio:
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Program Manager on the Operations Program Management team, you will drive operational excellence to scale Everpure’s global demand footprint. Positioned at the heart of our operations, you will lead high-impact cross-functional initiatives spanning Engineering, Product Management, and Production. By seamlessly bridging new product introduction with long-term sustaining operations, you directly safeguard product quality, optimize supply chain resiliency, and maximize operational efficiency worldwide. WHAT YOU'll DO Drive Post-GA Program Execution & Sourcing: Partner with NPI Program Managers, Engineering, and Production teams to manage programs post-pilot, executing Post-GA qualifications, second-site bring-ups, and component second-sourcing builds to ensure uninterrupted global supply. Optimize Product Transitions & Financial Performance: Direct sustaining and component End-of-Life (EOL) and Last-Time-Buy (LTB) activities to accelerate time-to-market (TTM) while systematically minimizing excess and obsolete (E&O) inventory risks and costs. Scale Operational Infrastructure: Lead cross-functional process and tool improvement initiatives that streamline workflows, remove operational bottlenecks, and establish scalable operational frameworks to support company growth. Deliver Strategic Visibility & Alignment: Build dynamic program dashboards, portals, and metric frameworks to communicate strategy,
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Third-Party Risk Management team drives product development excellence across Vanta's EPD organization. This area is responsible for building and improving the tools, practices, and systems that enable product squads to move faster and deliver higher-quality experiences. As Director of Design, you will lead a team of product designers, set the design strategy for the area, and ensure Vanta ships world-class user experiences across your squads. As a Director of Product Design at Vanta, you will define a net-new experience vision, strategy, and execution for a highly AI-centric workflow builder. You’ll partner cross functionally to align others around your vision and execution, championing your experience strategy to scale your customer impact. You’ll enable Vanta to serve our most complex enterprise use cases while opening up an entirely new class of automation and extensibility across the product. What you’ll do as a Director of Design at Vanta: Set the vision and design strategy for Vanta’s Risk product area, helping customers understand, prioritize, and act on risk across their organizations. Lead, mentor, and grow a high-performing team of product designers while fostering a culture of craft, experimentation, accountability, and customer obsession. Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape strategy and deliver cohesive customer experiences. Translate complex risk management workflows into intuitive, scalable experiences for security, compliance, IT, legal, finance, and business stakeholders. Define experiences that help customers identify, assess,
About the Role & Team Agentic Amplitude is the team that’s responsible for Amplitude's AI agent strategy. The team shipped the Amplitude Global Agent, Custom agents, and our MCP surface, and continues to deliver new products at a fast pace. The team is small, moves fast and thrives on curiosity, autonomy, and strong cross-functional partnership. We operate with a bias toward rapid iteration and refine our approach as the underlying technology and models advance. This role is the product lead for this surface area. The successful candidate will set the strategy and vision and lead the design and engineering teams to deliver new innovations, while serving as the company’s thought leader on agentic products. Responsibilities Define the direction for Amplitude's agents and MCP surfaces over the next 12 to 24 months, and determine the priorities that will guide investment. Own the product vision for how AI agents help our customers to get to insights faster, make decisions with greater confidence, and take the right actions to improve their products. Advance our MCP capabilities so that customers can work with Amplitude from their coding agent, CLI, or IDE, in addition to our own user interface. Create the evals, quality standards, and feedback mechanisms required to measure customer value and iterate on the agent experience. Talk regularly with customers to understand their workflows and identify new opportunities and use cases for AI agents to deliver value. Partner closely with the field organization to enable them to position, demo, and support AI Agent products effectively. Serve as a thought leader on agentic products, establishing best practices both internally and with customers. Measures of Success A clear and inspiring agent and MCP strategy that leadership and the field organization can articulate consistently. Increased adoption of existing agents and MCP capabilities, complemented by new agentic products that address emerging customer needs. Broad MCP ad
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive builds the operational backbone for the future of mobility. As a fleet management leader and Lyft subsidiary, the company extends its expertise into autonomous vehicle infrastructure — managing the physical operations that keep fleets safe, available, and performing at scale. The Nashville depot is the first proof point in a multi-market expansion. The Opportunity Reporting to the Operations Manager, AV Depot, the Associate Operations Manager is the second leadership layer at the Nashville AV depot. This role exists because one Operations Manager cannot provide the people leadership, floor coverage, and operational bandwidth a 24/7 depot of this scale requires. The Associate Operations Manager carries ownership across two critical business workstreams: workforce scheduling support and process standards compliance. Fleet Operations Leads report to the Operations Manager — but during mid shifts, the Associate Operations Manager is the operational authority on the floor, directing their work, setting the quality standard, and serving as their most experienced resource and mentor. This is a management role with a floor orientation. The Associate Operations Manager is present, coaching, directing, and executing alongside the team — while simultaneously carrying business responsibilities that directly impact depot readiness and partner compliance. This role is the bridge between the Fleet Operations Lead layer and the Operations Manager. Responsibilities: Scheduling & Workforce Planning Support Owns the depot schedule — building, maintaining, and adjusting shift coverage across all teams to ensure the depot is consistently staffed and operationally ready. Monitors attendance, manages rea
The Technical Solutions (TS) Enablement team empowers Datadog's global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Manager supporting Sales Engineering , you'll own the design and execution of complex, high-visibility enablement programs that drive lasting change across the TS organization. You'll operate with significant autonomy, lead cross-functional initiatives, and serve as a senior voice within the Enablement team—partnering closely with leadership to translate business priorities into measurable enablement impact at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the end-to-end strategy and execution for complex, global enablement programs—managing multiple concurrent workstreams across regions, functions, and timelines with limited guidance. Lead cross-functional stakeholder relationships with senior partners across StratOps, Product, TS Leadership, and the People Team—negotiating scope, aligning on priorities, and driving accountability without positional authority. Translate business goals and OKRs into multi-quarter program roadmaps; communicate priorities, trade-offs, and progress to leadership with clarity and a clear point of view. Design and implement comprehensive metrics frameworks to measure change adoption and program effectiveness; pull and analyze Salesforce and LMS data to track performance against KPIs; present findings to senior stakeholders and iterate for lasting impact. Build and deliver executive-ready materials that tell a compelling business story—translating complex data, program updates, and regional insights into structured narratives with clear
GHX connects healthcare providers and suppliers to streamline supply chain operations, reducing cost and across the industry. As a Solution Engineer, you are the technical heart of our sales motion. You translate complex customer challenges into compelling demonstrations, lead needs assessments that surface real value, and help close deals that matter. You also set implementation teams up for success by capturing requirements accurately from day one. Successful candidates will have strong presentation skills, sharp business acumen, and the ability to work across cross-functional teams in a fast-paced, evolving environment. What You'll Do Lead tailored discovery sessions and deliver high-impact product demonstrations aligned to each customer's priorities and business processes. Support the sales team by presenting GHX products and solutions to prospects, customers, and at industry conferences. Prepare and present findings to prospects and clients to validate the sales opportunity and advance deals based on measurable value. Own the functional and technical sections of RFIs and RFPs, crafting responses that validate decision criteria and win on substance. Provide support to answer industry, MMIS, ERP, or data-specific questions as needed. Capture technical requirements accurately so implementation teams have what they need to deliver. Define account strategy and pipeline plans in close collaboration with field sales to drive pre-sales effectiveness. Provide voice of customer to Product Management and Product Marketing to help drive future product functionality based on customer needs. Deliver training to Solution Engineer and sales teams. Demonstrate and reinforce proficiency in pre-sales roles and methodologies across the team. Build and maintain a network with up-to-date knowledge of industry trends, regulatory changes, and competitive activity. Qualifications Required 3+ years of healthcare supply chain knowledge Proven pre-sales experience in a SaaS environment; f
POSITION SUMMARY: Natera is a global leader in cell-free DNA testing. We measure fetal, tumor, or donor cfDNA at the molecular level to help inform personalized health care decisions with a non-invasive test. The Natera R&D Department is looking for a highly motivated Senior Scientist to join the rapidly growing assay development team to help build the future of Natera. In this position, you will be an integral part of high-performing teams across functions to develop laboratory tests that positively impact the business and our patients. A successful candidate will have a deep understanding of molecular biology, strong scientific curiosity and high level of expertise of developing cfDNA assays through product development cycles. You will lead and support dedicated junior scientists and laboratory technicians to plan, execute and manage scientific studies under design control in a regulated environment to help improve and expand Natera's state-of-the-art product portfolios. PRIMARY RESPONSIBILITIES: Lead technical projects and associated timelines and deliverables as a subject matter expert and represent the assay development group in cross-functional project teams. Drive the planning, design, execution, and reporting of feasibility, development, verification and validation studies under the design control quality system. Collaborate closely with research scientists, automation engineers, biostatisticians and data scientists within a dynamic R&D team to develop new and innovative molecular assays. Communicate and document experimental data, scientific findings, and recommendations to R&D and other functions including Lab Operations, Scientific Affairs, Product Management, Quality, and Regulatory groups. May manage Research Associates. QUALIFICATIONS: Typically requires a university degree and a minimum of 8+ years of related experience or a MS degree and 6 years of related experience or a PhD and 4 years of related experience Knowledge of high throughput
Most security assurance work is reactive: a customer asks, a team scrambles, an answer goes out. This role exists to end that cycle. As a Senior Staff Analyst, you’ll own a named portfolio of our most significant customers from a security perspective, and get ahead of what they need — their regulatory environment, their audit calendar, their risk appetite, their control expectations — well enough to have the evidence ready before the request arrives. You’ll lead customer security audits hands-on, sit across from customer security teams as a peer rather than a form-filler, and build account security plans that make the next assessment predictable instead of painful. This is deliberately a hands-on senior individual contributor role. You’ll spend your time in audits, in customer conversations, and in the detail of controls and evidence — not in a management chain. If you’ve got deep SOC 2 and ISO 27001 knowledge, real technical range across cloud architecture, identity and vulnerability management, and the presence to hold a room with a sceptical CISO, this is a portfolio you can genuinely own. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a portfolio of strategic accounts as their dedicated security point of contact, building durable relationships with their security, risk, compliance and procurement teams. Lead customer security audits and assessments hands-on — scoping, preparing evidence, running the sessions, defending control design and driving findings to closure with internal owners. Build and maintain an account security plan for each account: their frameworks and regulators, audit and reassessment cycles, known concerns, open items and the roadmap commitments they care about. Anticipate requirements before they’re raised, tracking regulatory change, industry expectations and each account’s compliance calendar so documentation and evidence are staged in advance. Act
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