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Lead Senior Content Support Engineer Jobs

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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum. What you'll do Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript) Own end-to-end delivery — sprint planning, execution, quality, and release Set clear expectations, manage performance equitably, and develop engineers at every level Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans Drive architectural discussions and hold the team to engineering excellence standards Identify

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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Database Observability is a critical pillar of New Relic's platform strategy. We are looking for an experienced Engineering Manager (M3) to lead a senior, high-performing team building next-generation Database Observability products. Your team will own the entire lifecycle of critical telemetry data flows from lightweight database agents and high-throughput ingestion pipelines to intelligent DB recommendation engines and autonomous DB AI Agents. You will lead a team that includes senior and Lead-level engineers with deep domain expertise in distributed systems and AI. Your primary value will come from setting strategic technical direction, enabling their best work, and fostering a high-accountability culture while partnering closely with Product and Design to deliver features that directly drive New Relic's Database Observability. What you'll do Manage a full-stack engineering team (6–8 engineers) spanning backend systems, database telemetry, agent engineering, and UI workflows. Own end-to-end delivery sprint planning, roadmap execution, system quality, and operational excellence for critical database ingesti

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At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Multifamily Data organization is seeking a Senior Business Lead, Data Governance Strategy & Execution to help shape and execute the future of data governance across Multifamily. As Multifamily expands self-service access to data and enables new analytics, automation, and AI capabilities, trusted and well-governed data has become a strategic business imperative. This role will lead efforts to evolve governance from manual processes and one-time reviews into scalable capabilities embedded within our data platform, data products, and delivery processes. Working across business, technology, risk, privacy, compliance, and data teams, this leader will drive the strategy and execution needed to ensure Multifamily data is trusted, transparent, reusable, and fit for purpose. The role will also help establish the governance foundations necessary to support responsible AI adoption and ensure alignment between data governance and emerging AI governance requirements. Our Impact: Multifamily Data is transforming how data is managed, delivered, understood, and consumed across the business. Our mission is to provide a trusted data foundation that enables better business decisions, operational efficiency, regulatory compliance, advanced analytics, and AI-driven innovation. Through modern data platforms, trusted data products, and strong governance practices, we are improving transparency, strengthening data quality, and making data easier to discover, understand, and use. As Multifamily continues its data modernization journey, governance must evolve alongsi

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Citi
📍 Tampa Florida United States• $141.4K – $212.2K/yr
21 days ago

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The <span style="font-size:inherit"

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Coinbase
📍 United States• Remote• $130.9K – $154K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Excellence Senior Program Lead on the CX Operations Excellence team, you'll own and optimize the workflows, routing logic, and agent tooling that power Coinbase's global Customer Experience operation. This team designs the CX operating system, covering end-to-end workflows, SOPs, routing, and tooling across Scaled Operations and Premium and Wealth, directly tied to CSAT, retention, FCR, and handle time. You'll turn ambiguous, multi-year CX goals into a clear portfolio of programs that measurably improve quality, efficiency, and the Specialist experience across in-house and BPO sites worldwide. What you'll do: Own program strategy for broadly scoped CX operations initiatives, translating business problems into structured plans and driving execution from discovery through global rollout while managing trade-offs between time, scope, and cost. Design and optimize end-to-end CX workflows, from contact entry points and routing logic through Specialist handling and resolution, to reduce friction, standardize experiences across sites and vendors, and ensure the right work reaches the right Specialist. Partner with Product, Tooling, WFM, Analytics, and Operations to shape queue design, case allocation rules, channel strategy, and automation/AI use cases that maximize productivity without sacrificing quality. Build and maintain CX standards and governance, in

REMOTEaifinance
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Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Job Title: Staff/ Senior Staff Physical Design Engineer (Technical Lead) Experience: Staff 8-10 years Senior Staff 11-13 years Location: Bangalore Hybrid/Remote or Remote in India The Role We are seeking a high-impact Staff/ Senior Staff Physical Design Engineer to serve as a Technical Lead for our next-generation silicon products. This is a "player-coach" role designed for a versatile expert who is equally comfortable architecting a convergence strategy as they are mentoring a small team of engineers. You will own the physical delivery of a major sub-chip or complex block, pushing the absolute limits of PPA (Power, Performance, Area) . As a Staff/Senior Staff lead, you are expected to be the "anchor" of the project—assertive in your decision-making, highly analytical in your debugging, and adept at managing stakeholders to ensure we hit our tape-out milestones without compromise. Key Responsibilities Technical Leadership: Lead a small team of PD engineers, providing technical direction, workload management, and architectural oversight for a sub-chip or partition. SOC clocking , FEV/VCLP specialized skills are preferred. Complex Block/Sub-chip Ownership: Take personal hands-on ownership of the most critical, high-congestion, or timing-critical blocks in the desi

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CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex core banking transformations that shape the future of financial services. The Role As a Senior Delivery Lead Manager at Capco, you will take a leading role in the successful delivery of complex modern core banking transformation programs for our financial services clients. You will combine deep delivery expertise with a strong understanding of modern core banking platforms and transformation. You will work closely with senior client stakeholders, technology teams, vendors and Capco colleagues to establish effective delivery structures, manage dependencies and risks, and drive programs from mobilization through implementation. You will bring the credibility to operate effectively with senior stakeholders while remaining close enough to delivery to identify challenges, unblock teams and maintain momentum across complex transformation environments. What You’ll Do Lead end-to-end delivery of large-scale modern core banking implementation and transformation programs, from mobilization and planning through implementation and transition. Establish effective program governance, delivery plans, milestones, dependencies and controls, providing clear visibility of progress, risks and key decisions. Coordinate multidisciplinary teams across business, technology, architecture, data, testing, migration, operations and third-party vendors to maintain alignment throughout delivery. Build trusted relationships with senior client stakeholders, providing clear communication, constructive challenges and practical recommendations to resolve complex delivery issues. Support t

airecruitmentHR
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F
Freddiemac
📍 United States• Full-time• $161K – $241K/yr
2 days ago

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview As a Senior Engineering Lead, you will be a hands-on technical leader within the Platforms & Infrastructure team in Enterprise Operations & Technology, helping a growing cloud platform organization raise its engineering maturity and delivery effectiveness. This high-visibility role applies GenAI, AIOps, automation, and modern AWS engineering practices to reduce platform toil, remove operational delays, and design self-service, self-healing capabilities. By codifying reusable patterns, automation frameworks, and guardrails, this role enables application teams to modernize with less platform friction while maintaining secure, scalable, and resilient outcomes in a regulated environment. Our Impact: Enterprise Operations & Technology enables Freddie Mac’s business through resilient operations, technology modernization, risk management, and platform innovation. Our teams deliver the capabilities, standards, and tools that help the enterprise operate securely, efficiently, and at scale. Your Impact: Provide senior technical leadership to a maturing cloud platform team by establishing reusable patterns, reference architectures, automation, and implementation standards. Design self-service and self-healing platform capabilities that reduce manual intervention, ticket-driven support, operational delays, and recurring resiliency issues. Deliver AWS-native automation, serverless patterns, infrastructure as code, and code artifacts that create repeatable platform outcomes. Advance AIOps, GenAI, and intelligent automation across

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