Lead Senior Content Support Engineer Jobs

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As a Technical Support Manager at Drata, you will lead a team responsible for delivering high-quality technical support to our customers across a growing and increasingly complex platform. You’ll oversee day-to-day support operations, coach and develop technical support talent, and drive continuous improvement across processes, escalations, tooling, and customer experience. This ro

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tax Operations team’s mission is to support our tax information reporting and compliance efforts related to the purchase and sale of equities and crypto. We partner with product, engineering, and account operations teams to ensure robust and scalable tax systems. Our team fosters a highly collaborative, supportive, and execution-oriented culture. We are dedicated to ensuring a seamless tax reporting experience for all Robinhood customers! Robinhood is looking for a skilled Tax Operations professional to join our team! We are seeking motivated professionals who thrive in dynamic environments and can manage multiple priorities. In this role, you will lead tax reporting processes for taxable and retirement accounts, executing critical exception reports covering areas such as withholding, cost basis, and crypto transactions. You will also partner with Customer Experience and Account Operations teams to resolve complex tax-related inquiries and withholding issues. This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are seeking an experienced Assistant Controller to join our growing Accounting Team. This role is ideal for a hands-on accounting leader who combines deep technical accounting expertise with a passion for building scalable, efficient accounting operations. Reporting to the Controller, the Assistant Controller will oversee the monthly close, lead annual audits, drive process improvements, ensure compliance with U.S. GAAP, and help scale the accounting function to support a high-growth, global SaaS business. The ideal candidate thrives in fast-paced environments, enjoys solving complex accounting challenges, and has demonstrated success implementing systems, automation, and best practices that improve accuracy, efficiency, and controls. What You'll Do Lead and manage the global monthly, quarterly, and annual financial close process, ensuring timely and accurate reporting. Review journal entries, account reconciliations, and variance analyses. Oversee the technical accounting and financial reporting function, including review of technical accounting whitepapers for non-standard or complex transactions an

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Flexport win new business! The opportunity: Flexport is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real-world problems and revolutionizing global trade. You will: Grow Your Team : Recruit, hire, train and ramp a team of high performing sales development representatives; Enablement: Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities Be Data Driven : Use data to be nimble and inform the strategy of your team Drive Agility: Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals; Build Strategy: Generate top of funnel demand by identifying lead s

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technology to the world's biggest financial problems. We're looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. Robinhood isn't a place for complacency. It's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Government Products team is focused on building industry-changing products in partnership with the U.S. Government, expanding financial access for millions of Americans. We're looking for an experienced and passionate Product Manager to lead a team building and launching large-scale, 0-to-1 products that help more Americans access, understand, and participate in the financial system. Our hallmark product, Trump Accounts, launched to massive success, debuting as the #3 app in the App Store and #1 in Finance. We have an exciting year ahead growing and evolving this product while expanding into new verticals where Robinhood can partner with government stakeholders to deliver simple, trusted, and impactful financial products at national scale. This is a rare opportunity to drive outsized impact at the intersection of fintech, consumer product, and public-private partnership. This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week and regular travel to Washington DC. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is inten

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman's websites are among the highest-leverage product surfaces we have. They are where developers, teams, and technology leaders first encounter Postman, understand the breadth of our product suite, find the right solution for their work, and decide how to engage more deeply. We are looking for a Staff Product Manager to define and lead the product strategy for Postman's web experience across postman.com and related properties. You will own the web as a customer-facing product and a business system: shaping the journeys people experience, expanding high-quality top-of-funnel discovery across our product portfolio, and building the technical and measurement foundation that allows us to learn and improve quickly. This role requires a strategic builder who can operate without a pre-existing playbook. You will make consequential prioritization decisions, turn ambiguous opportunities into a coherent roadmap, and lead across Product, Design, Engineering, Data, Product Marketing, Search Engine Optimization, Brand, and Growth. Your success will be measured by the outcomes the web

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion. As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo. This role is based in our Raleigh office. What this looks like day-to-day Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops. Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation. Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo. Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value. Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation pl

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a high-impact Client Services Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes. You will report to the Director, Customer Outcomes and this is a remote eligible role. You Will: Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfac

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a high-impact Professional Services Business Development Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes. You will report to the Director, Customer Outcomes and this is a remote eligible role. You Will: Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans Forecast with discipline: Use Salesforce and Clari for precise pi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity We're looking for a Staff Product Manager to lead the strategy for Trucking Technology—the systems that plan, procure, dispatch, and settle every truck move in North America—and drive the unification of our fragmented ground transportation business into a single Flexport-owned platform by 2027. You will define the vision for how planning, procurement, and carrier experience integrate into one operating system and execute with high autonomy. This unification is critical for Flexport's long-term vision of an automated supply chain. By owning the full stack, we will consolidate demand, capture leaking margin, and deliver a high-quality experience across modes. You will also drive the next generation of trucking automation—including AI-driven appointment scheduling and automated dispatch—to continue the strategic initiatives in our annual operating plan. Sitting at the intersection of product, operations, and business, you will be measured by operational and financial impact rather than just features shipped. This role involves redesigning the operating processes themselves and persuading leadership to adopt new models. You will also raise the bar

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Creators are the backbone of Twitch, and they rely on their ability to earn a living doing what they love. As an Engineering Leader focused on growing creators' revenue, you will lead people to build products, features and experiences that enable such a living. You will be empowered to work across the stack and across functions. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineering leaders, product managers, designers, data specialists and program managers to deliver solutions. Our teams own features like Subscriptions, Gifting, Turbo, Bits and Hype Train. This role can be based in San Francisco, CA or Seattle, WA. You Will: Lead a team of engineers to design, build and operate full stack applications. Establish a clear vision for your team and generate urgency to deliver for our customers. Have a laser focus on delivering results - even if that means disrupting process or protocol. Articulate behaviors that can grow careers. Your people development radar is always on. Quickly dissect the nuances of trade-offs, making conscious choices and overcoming challenges. Constructively parse, ingest, challenge and reframe proposals / plans for the better. Adjust

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role The Robinhood Legend team builds and owns our advanced desktop trading platform, designed to meet the needs of active and sophisticated traders. The team works across real-time data infrastructure, advanced charting, options and futures trading tools, and highly customizable workspace experiences. Their mission is to deliver a professional-grade platform that combines the power of institutional trading tools with Robinhood's signature approachable design. As a Staff Web Engineer , performance is your mandate. You'll set the standard for what a web-based trading platform can be — going deep on JavaScript internals, browser rendering pipelines, and real-time data optimization to make Legend the fastest, most responsive platform of its kind. For active traders, milliseconds matter, and you'll own the work that ensures Legend never gets in their way. This is a performance-first role. You'll lead the initiatives that make Legend faster and more efficient, while also contributing to feature development across core trading surfaces where your performance expertise has the greatest impact. The work balances deep technical execution with meaningful cross-functional partnership. This role is based in our Menlo Park, CA or New York, NY office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Lead web performance across Legend — profiling, diagnosing, and shipping meas

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, Strategic Sales to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical product development company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As Manager, Strategic Sales, you will lead a team of Account Executives responsible for continuing the growth of our Enterprise products. You will report directly to our VP of Enterprise and Strategic Sales, North America. This is a full time role. Open to remote within the U.S., with a preference for candidates based in one of our hubs. What you’ll do at Figma: Lead our Strategic Segment for North America Participate in customer and prospect meetings with our largest and most

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Operations team at Robinhood is dedicated to delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Product Operations Associate, you will play a crucial role in ensuring the smooth operation of our crypto products and future launches. You will lead cross-functional projects designed to improve Robinhood’s operational efficiency and readiness. The role will work on scaling operations for our existing Crypto products as well as scoping operational impact for new Crypto initiatives. This role will work with cross-functional partners including Product Management, Crypto Operations, Compliance, Legal, Engineering, Security, and Customer Experience to guarantee operational readiness. Product Operations Managers are passionate about delivering an excellent customer experience, achieving product objectives, and working with multiple partners. This is a unique opportunity to shape the future of crypto operations for one of the most dynamic teams in the industry This role is based in our New York City, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we be

The Team + The Role Pendo’s Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments. The team helps customers understand, adopt, and expand the value they get from Pendo while creating a consistent revenue motion across prospecting, acquisition, account management, renewals, expansions, and retention. This work matters because it connects customer outcomes directly to Pendo’s long-term growth. As a Sr. Account Executive, you will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees, with secondary focus on small to mid-sized businesses. You will serve as the primary point of contact for customers in your book of business, leading net-new acquisition, account management, renewals, expansions, and churn mitigation. You will partner with Customer Success, Solutions Engineering, Legal, and Finance to deliver long-term customer value while achieving quarterly sales and retention targets. This role is based in our Raleigh office. What this looks like day-to-day Develop product expertise: Build deep understanding of Pendo’s products and how they solve customer challenges. Use that knowledge to guide discovery, shape solutions, and support both net-new and existing customer conversations. Own the full sales cycle: Manage net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies within your book of business while maintaining clear accountability across the customer journey. Generate pipeline consistently: Build consistent weekly pipeline generation in partnership with business development. Identify new opportunities across your territory and create steady momentum toward pipeline creation and bookings targets. Manage forecast and targets: Own a rolling forecast and maintain clear visibility into pipeline health. Track progress against pipeline creation, bookings, renewal, and retention goals with accuracy and discipline. Le