Lead Senior Content Support Engineer Jobs

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a BDR Manager, you will lead a team of BDRs (Outbound Business Development Reps) that focus on generating meetings, opportunities, and pipeline in net-new and customer accounts for our US Enterprise market segment. You will join a team of highly motivated, energetic sales professionals that take pride in landing new customers, uncovering additional use cases within our current install base, generating pipeline, and delivering the Box message to a wide base of accounts across various industries. WHAT YOU'LL DO Hire, train, manage a team of Business Development Representatives Develop and execute career development plans for growth within the Box Sales organization Set and maintain a high-performing culture and morale through coaching and

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most. We are looking to speak to candidates who are based in Toronto, ON for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth Account & Portfolio Management Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource alloc

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The GTM Operations & Strategy team is responsible for productivity and performance improvements across our Go To Market Organisation (Sales, Account Management, Marketing, Professional Services / Support, Partnerships, Sales Development) The broader GTM Operations team operates in four closely connected teams: RevOps, Incentive Compensation, GTM Technology, and Enablement. Enablement Team Responsibilities: Onboarding - All new hires in GTM will go through an onboarding experience driven by the enablement team to set new Plaids up for success in their roles. Product Enablement - Plaid’s product suite is expanding and rapidly evolving creating a critical need for to ensure our customer facing teams are equipped to bring those solutions to market. Field Enablement - Partner closely with our revenue teams on strategic enablement initiatives targeted to the specific needs of our segments Leadership and Skill Development across all teams As a leader of the Revenue Enablement Team, you will architect and lead our enablement strategy across all customer facing teams at Plaid. This is a highly cross-functional leadership role responsible for accelerating productivity, improving executi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake's Data Engineering organization builds the platform that ingests, transforms, and stores data for modern lakehouse architectures — powering billions of queries, DML, and DDL operations with industry-leading price-performance. We lead the industry's shift to open data lakes through our work on Iceberg and Polaris, and we deliver capabilities like Snowpark, Dynamic Tables, cross-region replication, time travel, and zero-copy cloning at enterprise scale. We are investing in a new line of applied research — building toward verified data infrastructure and trustworthy data systems — that brings formal methods, automated reasoning, and modern AI techniques to bear on the hardest problems in our distributed systems and developer tooling. The goal is to improve correctness, reliability, and engineering velocity at a scale very few platforms operate at. We're hiring at both the Staff and Principal level; we'll calibrate the offer to the candidate's experience and scope of impact. What you'll do Lead research projects that apply formal methods, program analysis, automated reasoning, and AI-driven techniques (including code generation and modeling) to real problems in our cloud data platform. Translate research ideas into prototypes, then into shipped capabilities that move

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting, Accounting Policy, and Financial Reporting organization partners across Finance to assess complex corporate matters and develop well-supported U.S. GAAP conclusions. The team supports non-routine business activities requiring thoughtful technical judgment, scalable accounting policies, financial statement disclosures, processes, and controls. About the Role You will partner closely with Technical Accounting, Financial Reporting and Controllership to translate complex accounting conclusions into scalable operational procedures. You will build processes for non-standard transactions, including warrants, equity-method investments, debt and equity securities, non-controlling interests, hypothetical liquidation at book value allocations, business combinations, and other complex financing, investment, and capital arrangements. You will advise stakeholders across Corporate Accounting, Financial Reporting, Treasury, Legal, Tax, Strategic Finance, FP&A, Equity, Internal Controls, valuation specialists, and external auditors. You will help resolve complex accounting questions, align leaders on material judgments and risks, and translate conclusions into audit-ready memoranda, close entries, disclosures, processes, and controls. This is a highly visible role for an accounting professional who can turn technical conclusions into practical execution, support non-routine transactions through recurring close processes, and strengthen operational accounting across Finance. In this role, you will: Own operational accounting for complex financing, investment, equity, and capital arrangements, including classification, measurement, presentation, disclosure, and recurring close processes. In partnership with technical accounting, lead day-one and recurring accounting for non-standard transactions, including fair-value measurements, eq

About the Team The Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software. About the Role We are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt. This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies. This role will be based in our São Paulo, Brazil office three days per week. We require candidates to be fluent in Portuguese, Spanish, and English . In this role, you will: Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows. Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout. Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process. Lead large-format workshops, technical deep dives, and

The Search Systems team at MongoDB builds the core infrastructure behind MongoDB Search and Vector Search. Our mission is to make advanced search capabilities feel native to the database, so developers can build powerful, scalable applications without standing up separate systems or compromising transactional performance. We are the team behind mongot, the indexing and query execution engine that powers Search and Vector Search across MongoDB Atlas and self-managed deployments. Our work sits at the intersection of distributed systems, databases, and search infrastructure. We integrate Apache Lucene with MongoDB using native query operators like $search and $vectorSearch, build asynchronous change-stream-driven indexing pipelines that scale independently from transactional workloads, and support deployments across cloud, on-prem, and hybrid environments. Engineers on this team own meaningful subsystems, influence architectural decisions, and work on core database technology used by developers globally. We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model. What You'll Do This is a rare opportunity to set the technical direction for one of MongoDB's most strategic investments. You will define the architecture of a self-contained search system that spans Community, Enterprise, and Atlas, while guiding how we integrate AI-native capabilities from Voyage AI. This is not a chance to influence a feature. It is a chance to shape the foundation of how developers everywhere build applications with MongoDB. In this role, you will Own the cross-system data infrastructure layer for MongoDB's next-generation Search and Vector Search capabilities, carrying outcomes that span 6-18 months Define the technical roadmap for Atlas Search, identifying gaps, proposing solutions, and driving alignment across engineering teams globally Lead the architecture and evolution of the core mongot and Mongo Management Service infrastructure, making du

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a New Grad Mechanical Engineer to join our team in designing, prototyping, and iterating on mechanical and electromechanical systems that support next-generation defense platforms. In this hands-on role, you’ll contribute to the development of innovative manufacturable hardware. At Mach Industries, we are redefining the future of defense through advanced, scalable platforms. As a Mechanical Engineer, you will play a key role in prototyping and refining mechanical systems, and optimizing designs for performance and scalability. Collaborating with a multidisciplinary team, you’ll help shape the next wave of defense technologies, from concept to deployment. Key Responsibilities Own the mechanical design and development of subsystem-level hardware, from early CAD concepts to functional prototypes, all the way through mass production. Integrate mechanical systems with sensors, actuators, and embedded control hardware. Lead hands-on testing, including design validation and hardware iteration based on performance feedback. Drive manufacturability, part selection, and tolerance stack-up decisions for scalable production. Apply mechanical fundamentals (thermal, structural, materials) to inform robust, lightweight designs. Contr

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for a Sales Engineer to build, implement and manage top standard SE strategy in an outstanding hyper-growth environment. In this role you’ll help our sales team to evangelize the power of Torq by assessing and understanding the technical business needs of our customers and prospects to help them achieve maximum value from our solution. This remote position is based in the Atlanta Metropolitan area, candidates must be located in Atlanta. What you’ll do: Provide outstanding and effective pre-sales technical expertise and sales engineering processes. Lead the Sales Engineering team in following sales methodology and best practices, as well as ensuring proper use of CRM system Partner with sales leadership and product groups to drive operational excellence and efficiency and meet quarterly and annual sales targets Ensure accuracy and accountability with internal systems and tools Provide technical guidance and support to the sales team, ensuring that they have the knowledge and tools needed to be successful Deliver compelling presentations to customers and prospects to ensure they understand the value of our solution Promote products and business solutions at conferences, forums, and seminars. Participate in regional industry events/

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role The Principal Certification & Airworthiness Engineer serves as the independent technical authority responsible for ensuring the safety, regulatory compliance, and airworthiness of the company’s flight systems and munition payload integrations. This role owns the certification strategy, safety case, and release-to-flight authority, ensuring designs meet applicable military and civil airworthiness standards. This position will also advise on munitions safety and weapon system cybersecurity evaluation methods to ensure both test range accessibility and operational use are approved by the appropriate entities. You will act as a liaison between Mach Industries and the Department of War (DoW) for certification and developmental/risk reduction tests initiatives. Key Responsibilities Airworthiness Authority Serve as the independent airworthiness authority for flight systems and payload integrations. Define certification strategies and compliance plans aligned with MIL-HDBK-516, FAA/EASA regulations, and relevant DoW airworthiness requirements. Lead development and approval of airworthiness documentation including certification plans, compliance reports, and safety assessments. Interface with government airworthiness authorities and mission partners

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Specialist for the Zero Trust Browser team to join our team. This is an On-site, Hybrid, or Remote (within the USA, available Eastern time) role, reporting to the Director, Product Management in the Product Management department. You will provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success throughout the sales lifecycle. You will serve as a thought leader for browser-layer security architecture and strategy while partnering with sales and engineering to drive technical wins and product enhancements for our Zero Trust Browser offerings. What you’ll do (Role Expectations) Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Software Engineer, Adaptive Experiences Platform Waterloo, ON About the Role The DTIS organization is building the next generation of adaptive experiences for PlayStation. Our vision is to make every customer touchpoint more relevant, useful, and joyful by combining reusable experience capabilities with personalization, merchandising, experimentation, and intelligent decisioning. We are looking for a Staff Software Engineer to help lead the evolution of our Dynamic Experience Management platform, allowing teams to create and optimize experiences without requiring bespoke implementation for every client, iterating rapidly. You will be a hands-on technical leader working across the experience stack. You will also shape the architecture needed to extend capabilities beyond PS5, across web, mobile, and other PlayStation devices. This is an opportunity to define foundational technology that will change how PlayStation builds, delivers, experiments with, and learns from customer experiences at scale. Responsibilities Define and drive the technical direction for our experiences client SDK, translating the adaptive-experiences vision into an incremental, production-ready architecture. Design and evolve the platform-independent composition layer, public TypeScr

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Partner Marketing Specialist. About the job This position is needed to support the operational, logistical, and marketing enablement backbone of our partner marketing ecosystem. In this role, you will be the engine behind our partner programs, ensuring that lead data is processed accurately, marketing budgets are meticulously tracked, key events run flawlessly, and partners have the ready-to-use campaign materials they need to succeed. This is an ideal role for someone with 3–4 years of marketing experience who loves data management, systems (like Salesforce and Tableau), event coordination, and supporting scalable marketing programs. If you are a proactive problem solver who thrives on keeping projects on track, assets organized, and data clean, we want you on our team. Responsibilities In this role, you’ll: Data Operations Support Lead Management: Own the end-to-end lead upload process for all partner-related campaigns

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Staff Backend Engineer, you will provide technical leadership across your team and adjacent teams, solving the highest-scope and most complex problems in your area. You will lead large, cross-cutting backend initiatives, drive our modular architecture strategy, and define the standards that let teams move faster without compromising quality, security, reliability, or operability. This is a technical leadership role that combines deep backend expertise, systems judgment, product judgment, and influence across organizational boundaries. You will work with Product, Frontend, Infrastructure, Security, Data, Engine

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Staff Backend Engineer, you will provide technical leadership across your team and adjacent teams, solving the highest-scope and most complex problems in your area. You will lead large, cross-cutting backend initiatives, drive our modular architecture strategy, and define the standards that let teams move faster without compromising quality, security, reliability, or operability. This is a technical leadership role that combines deep backend expertise, systems judgment, product judgment, and influence across organizational boundaries. You will work with Product, Frontend, Infrastructure, Security, Data, Engine