Lead Technical Program Manager Infrastructure Jobs

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences. This role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements. In this role, you will: Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution. Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations. Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs. Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience. Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance. Use AI and automation to improve partner-related support workflows and scale operations effectively. You might thrive in this role if you: Have 8+ years of experience

About the Team The Frontier Assurance team brings independent scrutiny into OpenAI’s safety decisions and helps the public understand and assess our safety work. We lead third-party assessments and safeguard testing for OpenAI’s flagship launches, pilot new assurance mechanisms such as embedded auditing, run our misalignment disclosure process, and incorporate independent expert input as evidence for critical safety decisions. About the Role As a Research Program Manager on the Frontier Assurance team, you will build programs that bring independent expertise into frontier AI safety decisions and make the evidence behind those decisions understandable to the public. You will lead external research partnerships and third-party assessments, coordinate public safety documentation, and develop new approaches to independent scrutiny and transparency. Working across research, engineering, product, policy, and communications, you will help ensure external findings inform concrete decisions and that our public explanations accurately reflect the evidence, limitations, and remaining uncertainty. We’re looking for people with deep experience in research partnerships and program management with technical and research teams. This role combines partnership management, cross-functional coordination, an understanding of AI safety research, alignment, and evaluations, and strong communication skills. You will work with researchers and engineers within OpenAI and across the external community to initiate projects, set ambitious goals and milestones, and drive execution across multiple teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and run third-party assessment programs for frontier models and safeguards, including independent evaluations, adversarial testing, and new approaches such as embedded auditing. Work with researchers and external part

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Join our People and Systems Group as part of the Prosper Team as a temporary contractor, International Benefits Program Manager. The Prosper team’s mission is to inspire employees to achieve their fullest potential by offering innovative and competitive total rewards that support financial, mental, and physical wellbeing. This backfill role will primarily lead international benefits administration and report to the Director of Global Benefits. This position is hybrid and located in San Mateo, California. You will: Lead international group benefit implementations in Australia, Belgium, Brazil, Germany, Japan, Singapore, and the Netherlands Ensure international benefits an

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are looking for an Operations Program Manager - Robotics Data Acquisition to own the day-to-day operating rhythm in our data collection facilities. You will work closely with operators, technicians, program managers, and engineers to keep rigs ready, campaigns moving, issues resolved, and performance improving. This is a hands-on operations role that requires you to be comfortable spending time on the floor, working through ambiguity, and using data to make the operation more reliable and efficient. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Coordinate daily operations readiness across workstations, operators, materials. Track core operating metrics including utilization, cycle time, throughput, downtime, operator productivity, and data quality. Identify bottlenecks through workflow analysis, time studies, and capacity modeling, then drive practical fixes. Execute the rollout of new hardware, sensors, tools, and process changes with Engineering, Operations, Facilities, Supply Chain, and Safety. Identify equipment readiness issues and coordinate with technical support to keep workstations, and test equipment calibrated, configured, maintained, and ready for rollouts and evaluations. Lead root cause analysis for recurring operational issues and follow through on corrective actions. Provide operation input to create and maintain SOPs, work instructions, training materials, and process controls. Identify and flag resource constraints and manage issue escala

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview We are looking for a Senior Program Manager to shape and lead our People Data & Insights team by turning complex HR questions into scalable, automated solutions. In this high-visibility role, you will partner directly with HR leadership to create our roadmap while managing the end-to-end lifecycle from intake to delivery. You will spend equal time translating business needs with stakeholders and partnering with engineers on technical execution. Beyond building tools, you will own the critical final mile by driving adoption and ensuring leaders understand and trust the insights we deliver. You will report to our Senior Director, People Data & Insights. Responsibilities: You will handle sensitive people data and own the roadmap for people data solutions, from intake through launch, and adoption You will oversee request intake and the prioritization process ensuring requesters understand what is being built, what is not, and why You will translate business questions into solution requirements You will partner daily with the Analytics Engineer and Solutions Architect on scoping, sequencing, and delivery You will build the education layer into the solution itself. You will partner on data governance, contribute to the data dictionary, and hold the line on metric definitions You will manage stakeholders across HR, Technology, Legal, and the business, including senior leaders. You will demonstr

About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager focused on regulatory compliance, you will build and manage cross-functional programs that translate counsel’s guidance into practical, sustainable operations. Your initial focus may include content moderation and/or frontier AI governance, with the mix shaped by team priorities and your strengths. You will partner with internal and external counsel, other legal program managers, and technical and business teams to coordinate implementation, evidence collection, reporting, and ongoing compliance. You’ll build repeatable systems that scale across regulations, products, and jurisdictions, helping teams navigate emerging requirements with clarity and sound judgment. This full-time role is based in San Francisco, CA, or New York, NY. In this role, you will: Lead regulatory compliance programs end to end: define scope, owners, milestones, dependencies, risks, and escalation paths, and drive execution with counsel and cross-functional partners. Translate counsel’s regulatory guidance into repeatable workflows, controls, and documentation. Depending on your portfolio, this may include content moderation disclosures, transparency reporting, reporting and appeals workflows, or frontier AI model launch readiness, evaluation and risk-management evidence, and incident reporting. Build strong partnerships across Product, Engineering, User Operations, Governance, Risk and Compliance (GRC), Global Affairs, Communications, and Go-to-Market to align program priorities and deliverables. Support regulatory inquiries, audits and investigations with counsel, organizing ev

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Program Manager within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams. You will operate at the

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Program Manager within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams. You will operate at the intersectio

MongoDB’s Marketing Technology team is looking for a Senior Manager, Martech Transformation to support the implementation and ongoing optimization of our Adobe technology ecosystem. This is a senior individual contributor role with program management ownership, focused on driving the adoption, configuration, and integration of Adobe solutions across MongoDB’s marketing organization. The ideal candidate brings deep hands-on expertise with Adobe enterprise products, a strong product mindset, and the ability to operate as a strategic partner to marketing, IT, and analytics teams. You’ll serve as the internal subject matter expert on Adobe, owning the roadmap for implementation, governance, and continuous improvement across the suite. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Main Responsibilities Lead the implementation, configuration, and rollout of Adobe suite products across Marketing, including parts of AEM, Marketo Engage, Workfront, CJA, RTCDP, etc Act as the primary program manager for Adobe initiatives: defining project scope, timelines, stakeholder alignment, and delivery milestones Partner with Campaign Operations, Architects, Platform owners, IT, and Engineering to integrate Adobe products into the broader MarTech ecosystem Translate marketing requirements into scalable technical configurations and workflows across Adobe products Establish governance frameworks, documentation standards, and change management processes for the Adobe practice Evaluate and recommend new Adobe capabilities and integrations that align with MongoDB's marketing strategy Serve as the internal expert and go-to consultant on Adobe products. Enabling teams to maximize platform value Support vendor relationship management with Adobe, including license governance and product roadmap alignment Requirements 7+ years of experience in marketing technology, marketing operations, or enterprise platform implementation roles Hands-on expe

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering About the Role This is an exciting opportunity to join Mastercard's global credit card authorization program. We facilitate billions of transactions among issuers, acquirers, and service providers worldwide. We are looking for a strong software engineering people leader to build advanced technologies and applications that revolutionize payments. As a Software Engineering Manager, you will lead a cross-functional team while helping shape the strategic direction of critical payment systems. You will be responsible for driving engineering excellence across software design, development, testing, security, performance, operability, and delivery, ensuring solutions are scalable, resilient, and aligned with Mastercard's enterprise objectives. Role As a Software Engineering People Manager, you will: Team Leadership & Development • Serve as a servant leader for a cross-functional engineering team including Software Engineers, Technical Program Managers, and Product Manager-Technical roles. • Recruit, develop, and retain top engineering talent, ensuring a high-performing and diverse team. • Coach and mentor engineers, helping them grow technical expertise, leadership capabilities, and business acumen. • Conduct performance reviews, career dev

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu We are seeking a Senior SOX Manager to lead enterprise-wide programs focused on SOX compliance, IT controls, and controls transformation across modern technology environments. This role sits at the intersection of technical program management, digital risk, and engineering, requiring the ability to translate complex system architectures into scalable, audit-ready control frameworks. The Senior SOX Manager will own program strategy and execution, driving alignment across Engineering, Finance, Data, and Audit stakeholders to deliver automated, efficient, and sustainable control environments. What you'll cook up in your first year Program Strategy & Execution Lead end-to-end SOX programs, including planning, execution, and delivery across ITGCs, ITACs, and key business process controls Drive risk assessments, control scoping, te

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team OpenAI’s products are talked about by people, not just press and pundits. More than 900 million people use our tools each week, learning from one other and passing along what works. Their stories shape our reputation and encourage others to try our products. Our community team builds direct relationships & channels with people who use our tech then amplifies their stories and use cases so peers can learn from them and channels their insights to our product and research teams. About the Role We’re hiring a full-time program and community manager to shape how we show up on college campuses where usage of our tools is most advanced. This person will own relationships with a small group of campuses with dense populations of builders and future startup founders that are on the cutting edge of adoption and have a tremendous influence on how students, builders, and the broader world understands emerging technology. You’ll be tasked with shaping our approach to how we build and measure our engagement on frontier campuses, aligning that strategy with cross-functional teams, and also providing personalized support to student leaders on these campuses. You’ll work closely with community, marketing, product, recruiting, startup and education teams plus our agency to ensure students have the best possible experience learning and building with OpenAI. In this role, you will: Identify and develop deep relationships with the standout student leaders who should have a closer relationship with OpenAI at leading global campuses with dense populations of builders and future startup founders. Learn the culture, priorities, and opportunities unique to each campus and identify where OpenAI can provide the most value. Support campus lea

Title: Technical Lead- QA About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectations/ Requirements · Should have experience in Web & Mobile Testing (Android / iOS) and Device testing methodologies. · Analyzing business requirements to determine the test strategy covered by manual testing. · Must have strong knowledge of the programming language (Java). · Must have worked on automation scripts and able to establish an automation framework · Must have experience in Maven, Jenkins, TestNG · Experience of Selenium WebDriver is preferred · Basic concept of database testing. · Familiarity with both Linux and Windows environments. · Knowledge of the BDD framework or cucumber framework. · Knowledge of API Testing tools. · Should have knowledge of JIRA. · Experience with working in Agile methodology. Superpowers/ Skills that will help you succeed in this role · High level of drive, initiative and self-motivation · Ability to take internal and external stakeholders along · Understanding of Technology and User Experience · Love for simplifying · Growth Mindset · Willingness to experiment and improve continuously Why join us · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you .With envi

Job Details: Job Description: Responsible for managing the relationship between Intel Data Center and AI (DCAI) and Dell ISG with focus on driving sales strategy of existing Xeon and AI product offerings while expanding Intel design portfolio within Dell's future roadmap to ensure the acceleration of Xeon and AI adoption. Through the design-in process, demonstrate the skills to showcase a quantifiable preference to Intel technology and integrate key learnings into Intel and Dell marketing organizations. The role is critical to establish great relationships and trust with key individuals at Dell and Intel business units and help both companies understand each other's challenges, opportunities to work towards a solution(s) that allows both companies to succeed. The candidate will have enough technical depth to understand the Intel product roadmap, the customer roadmap needs and what the competition is offering and intelligently recommend how to sell the Intel value proposition. Key Responsibilities include: Serve as sales and technical lead for multiple Dell PowerEdge and AI server programs based on Intel Xeon processors and AI accelerators, and collaborate with marketing team to drive complete end-to-end execution. Partner closely with Intel and Dell engineering, product, marketing, and program teams worldwide to align on features, schedules, quality, and issue resolution, ensuring successful product execution. Drive strategic design-win engagements for future Intel Xeon and AI accelerator products, influencing both Intel and Dell roadmaps through deep customer insight, competitive analysis, and early requirements gathering. Act as the primary interface between Intel and Dell, rapidly resolving business and technical issues, managing escalations, and ensuring the highest levels of cus

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Senior Manager, Platform Engineering / DevOps Who Are You You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor. You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams. You demonstrate: A strong ownership mindset with accountability for delivery and outcomes Ability to translate business needs into actionable engineering roadmaps Solid expertise in cloud-native platforms, DevOps practices, and SRE principles Capability to lead teams and influence without requiring extensive tenure Role Responsibilities Development & Enforcement Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability) Establish and enforce engineering standards, best practices, and ADR compliance <li