Lead Technical Solutions Engineer Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Every day, millions of riders and drivers depend on Lyft to get where they're going. When something goes wrong along the way, they expect us to make it right — quickly, clearly, and without friction. How fast and how well we resolve those moments shapes whether people keep choosing Lyft. The Self-Serve Intelligence team, within the Safety & Customer Care org, is composed of engineers building the AI-powered systems that do exactly that: resolving rider and driver suboptimal experiences without agent involvement through AI Assist (e.g. AI Agents), automations, and self-serve workflows. Our goal is to make getting help feel effortless. We design and build backend services, APIs, and GenAI-powered products that combine robust engineering with applied AI to deliver reliable, scalable self-serve experiences. We are looking for a highly motivated, collaborative, team-focused and technically strong Software Engineer to join our Self-Serve Intelligence team. As a member of this team, you will build the services and AI-powered products that resolve customer issues autonomously. Every day, you'll partner with machine learning engineers, product, design, data science, and operations on high-impact projects — from shipping new AI Agent capabilities, to building the evaluation pipelines that keep their quality high, to improving the backend services underneath them. You'll bring strong engineering instincts, genuine curiosity about applied AI, and a willingness to work through ambiguity in a space that changes month to month. Responsibilities: Write well-crafted, well-tested, readable, and maintainable code Partner with senior engineers to design, build, and ship backend services and GenAI-powered products (e.g. AI Agents) that resolve rider and driver suboptimal experiences Independently lead tasks fro

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a supervisor on the facilities operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. The Facilities Supervisor is an important role and directly impacts the foundation of the Southaven and Memphis sites. This position will help ensure that we keep facility maintenance costs low, keep vendors competitive and efficient, and find better ways to enhance our image with customers, visitors, and VIPs. Our facility care is a direct reflection of our values, and the impact is immense. RESPONSIBILITIES: Lead a team responsible for performing inspections, testing, maintenance, and repair of campus-wide systems; including mechanical/HVAC, electrical, compressed air, dust collectors, plumbing tasks (backflow preventers/etc), as well as other preventative maintenance and repair programs covered by facilities operations Lead and direct a team of plumbing, compressed air, electrical, and HVAC-focused facility technicians Schedu

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a supervisor on the facilities operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. The Facilities Supervisor is an important role and directly impacts the foundation of the Southaven and Memphis sites. This position will help ensure that we keep facility maintenance costs low, keep vendors competitive and efficient, and find better ways to enhance our image with customers, visitors, and VIPs. Our facility care is a direct reflection of our values, and the impact is immense. RESPONSIBILITIES: Lead a team responsible for performing inspections, testing, maintenance, and repair of campus-wide systems; including mechanical/HVAC, electrical, compressed air, dust collectors, plumbing tasks (backflow preventers/etc), as well as other preventative maintenance and repair programs covered by facilities operations Lead and direct a team of plumbing, compressed air, electrical, and HVAC-focused facility technicians Schedu

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Telepharmacy Remote Dispensing Pharmacy (RDP) locations, we bring this promise to life with heart every day, and our Telepharmacy Tech Team Leaders play a critical role in consistently delivering on our brand promise. As a Telepharmacy Tech Team Leader, you will be an example for, and lead the pharmacy team in delivering operational excellence within your store. Telepharmacy Tech Team Leaders use and build upon the skills and responsibilities of the Telepharmacy Technician, acting as a role model, mentor, and guide to the Telepharmacy team while leading the daily operations of the Telepharmacy Remote Dispensing Pharmacy. The Telepharmacy Technician Leader is the direct manager of Telepharmacy Technicians and must be able to lead the Telepharmacy team, triage tasks, balance efficiency with accuracy, work both independently and as a team in a fast-paced environment and achieve excellence in customer service through compassion and genuine care for all patients, while ensuring that medication needs and regulatory compliance standards are met. Throughout thei

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a member of the SpaceXSI construction team in Memphis, you will lead the field execution and delivery of some of the world’s most technically advanced electrical infrastructure — from high-voltage substations through medium-voltage distribution to low-voltage data center power systems and Battery Energy Storage Systems (BESS). We execute complex electrical construction projects from groundbreaking through energization and turnover. You will operate with autonomy, own schedule and budget, manage multiple projects at once, and thrive in a dynamic, fast-paced environment. You will work with construction engineers, electrical contractors, equipment vendors, utilities, and internal customers to deliver reliable, high-capacity electrical systems that support AI-scale compute. This is a construction management role focused on field leadership, contractor performance, and on-time delivery. The position is based in Memphis, TN. This role is focused on delivering the electrical backbone — from the high-voltage substation down to the low-voltage racks and BESS — that will power SpaceXSI's Memphis operations. RESPONSIBILITIES: Own full lifecycle delivery of electrical con

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. The Experiential team is responsible for bringing Stripe's brand to life in the real world, from flagship events and industry conferences to internal summits and curated partner experiences. This team operates at the intersection of creativity, strategy, technology, and production. What you’ll do Senior Brand Designers at Stripe demonstrate a passion for the craft of design and a deep understanding of how design communicates brand essence. You will be responsible for defining and advancing Stripe's experiential design systems across physical experiences, digital surfaces, and mainstage creative content. You work at the intersection of design systems, concepting, and storytelling, creating design frameworks that scale while still feeling intentional and human. The ideal candidate is technically fluent, conceptually strong, crisply articulates design decisions, and collaborates seamlessly with creative directors, producers, marketers, communications, and engineering partners. Responsibilities Lead the end-to-end design of experiential programs, from early concepts and storytelling through detailed design, production, and launch. Translate Stripe’s brand and product

About the Team : We build core first-party app experiences in ChatGPT and Codex, define the primitives for high-quality app third-party app experiences, and collaborate with best-in-class partners across consumer and enterprise categories to bring delightful experiences to our customers. About the Role: We are hiring a Product Manager to shape and scale the app ecosystem across ChatGPT and Codex. This person will own both 1P product experiences and partner-led launches, translating user needs, model capabilities, platform constraints, developer and partner requirements, and enterprise controls into products that feel delightful, reliable, and safe. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Develop the strategy and roadmap for ChatGPT and Codex app ecosystem experiences across consumer and enterprise use cases. Build and ship high-quality first-party app experiences that demonstrate the best of what apps can do inside ChatGPT and Codex. Collaborate with best-in-class partners to create app experiences that solve real user and business workflows. Define the product foundations and quality standards needed for a trusted app ecosystem. Lead cross-functional execution across engineering, design, research, partnerships, GTM, legal, privacy, security, support, and data/evals. Use customer, user, partner, and model-behavior insights to prioritize the roadmap and improve post-launch performance. You might thrive in this role if you: Have built and scaled consumer or enterprise product experiences with strong product taste and measurable user impact. Have built app platforms, marketplaces, partner ecosystems. Are technically fluent enough to reason about MCPs, APIs, SDKs, and model/product constraints. Can move fluidly between strategy, product, partner judgment, and operational execution. Communicate crisply in writing and bring clarity to ambiguous, fast-moving product areas. Care deeply about user trust, safe

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking a senior WFM leader who combines deep expertise in workforce forecasting, capacity planning, and compliance operations with the communication and leadership skills to operate at the executive level. The ideal candidate is a strategic operator who can translate complex workforce dynamics into clear narratives for senior leadership, build trusted cross-functional partnerships across Ops, Finance, Legal, and Compliance, and plan capacity in environments where AI agents are an active part of the workforce equation. This role is central to our shift from a technically-driven WFM function to a strategic, AI-informed capability that earns a seat at every planning conversation, not just the operational ones. What you’ll be doing (ie. job duties): Lead AI-informed capacity planning, incorporating hybrid human-AI staffing models, scenario planning, and automation-driven productivity assumptions into workforce strategy across Compliance lines of business and new product launches. Serve as the senior WFM voice with executive leadership, distilling complex workforce dynamics, forecast risk, and capacity tradeoffs into clear, decision-ready narratives for CX, Finance, and Compliance leadership without hand-holding. Build trusted partnerships across Ops, Finance, Product, Legal, and Compliance, driving alignment on workforce priorities, regulatory planni

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We are hiring pioneering and collaborative engineers to build our next generation of intelligent products. Our quality engineers are conscientious hackers who thrive on collaboration and are adept at driving large-scale projects in the fast-changing domain of artificial intelligence. You will be at the forefront of building the automation, tooling, and quality systems that let us ship complex, AI-driven products with confidence, bringing rigor and trust to a data-rich industry. As a Quality Engineer, you build quality into the engineering process rather than testing it after the fact. You take ownership of well-defined but technically challenging quality problems, and you're trusted to make sound decisions on automation design without close supervision. You collaborate closely with software engineers, understand the systems you're testing at a deep level, and contribute to raising the quality bar on the team you work with. RESPONSIBILITIES Your work will focus on building and scaling our test automation, quality infrastructure, and performance testing systems You'll lead the design and implementation of our core automation frameworks, including our migration from Cypress to Playwright, along with our performance testing framework You'll perform root cause analysis on product defects and test failures, triaging and debugging issues to determine whether the failure is in the

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a supervisor on the facilities operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. The Facilities Supervisor is an important role and directly impacts the foundation of the Southaven and Memphis sites. This position will help ensure that we keep facility maintenance costs low, keep vendors competitive and efficient, and find better ways to enhance our image with customers, visitors, and VIPs. Our facility care is a direct reflection of our values, and the impact is immense. RESPONSIBILITIES: Lead a team responsible for performing inspections, testing, maintenance, and repair of campus-wide systems; including mechanical/HVAC, electrical, compressed air, dust collectors, plumbing tasks (backflow preventers/etc), as well as other preventative maintenance and repair programs covered by facilities operations Lead and direct a team of plumbing, compressed air, electrical, and HVAC-focused facility technicians Schedu

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking a senior WFM leader who combines deep expertise in workforce forecasting, capacity planning, and compliance operations with the communication and leadership skills to operate at the executive level. The ideal candidate is a strategic operator who can translate complex workforce dynamics into clear narratives for senior leadership, build trusted cross-functional partnerships across Ops, Finance, Legal, and Compliance, and plan capacity in environments where AI agents are an active part of the workforce equation. This role is central to our shift from a technically-driven WFM function to a strategic, AI-informed capability that earns a seat at every planning conversation, not just the operational ones. What you’ll be doing (ie. job duties): Lead AI-informed capacity planning, incorporating hybrid human-AI staffing models, scenario planning, and automation-driven productivity assumptions into workforce strategy across Compliance lines of business and new product launches. Serve as the senior WFM voice with executive leadership, distilling complex workforce dynamics, forecast risk, and capacity tradeoffs into clear, decision-ready narratives for CX, Finance, and Compliance leadership without hand-holding. Build trusted partnerships across Ops, Finance, Product, Legal, and Compliance, driving alignment on workforce priorities, regulatory planni

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum. What you'll do Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript) Own end-to-end delivery — sprint planning, execution, quality, and release Set clear expectations, manage performance equitably, and develop engineers at every level Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans Drive architectural discussions and hold the team to engineering excellence standards Identify

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Europe remote or London hybrid About the role: As our engineering and research organisation grows, so does the complexity of securing it. Our Application Security team is at the forefront of that challenge — building AI-native security tooling, embedding security into the development lifecycle at scale, and finding ways to make a small, highly capable team punch well above its weight. We're looking for an Engineering Manager to lead and grow the AppSec team. This is not a coordination role. You'll be leading a team of exceptionally senior and staff-level engineers who are deeply self-directed and technically excellent. To earn their trust and enable their best work, you'll need to be genuinely close to the craft — able to engage at depth on threat modelling, agentic security tooling, SDLC design, and application risk. You'll also own AppSec strategy and be accountable for how the function scales alongside a product organisation that is growing fast and leaning heavily into AI-assisted development. Important note: Anyone working as a manager within the Infosec team will need to follow the Infosec Team Management Tenets . Key Responsibilities: Lead, support, enable and grow the AppSec team — owning hirin

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Engineer, Vulnerability & Exposure Management to join our team. This is a hybrid role, reporting to the Senior Manager, Information Security Engineering in the Product Security department. This critical role helps modernize how we discover, prioritize, and reduce security exposure across infrastructure, cloud, applications, APIs, endpoints, containers, and internet-facing assets. As an individual contributor, you will operate both strategically and technically to define the operating model, build scalable workflows, influence engineering teams, and dive deep into findings, coverage gaps, scanner limitations, and remediation paths with a strong builder mindset. What you’ll do (Role Expectations) Lead comprehensive vulnerability and exposure management initiatives across infrastructure, cloud, APIs, and containers, evolving the function from a traditional reporting role into a high-leve

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Voice Agent team builds the real-time systems that allow Decagon agents to carry natural conversations across our omnichannels (phone, web, mobile, etc). We work across speech understanding, audio streaming, synthesis quality, and the voice specific execution logic that enables timing, pacing, and responsive dialogue. Our systems must remain accurate, responsive, and stable at scale. Voice is one of the most technically challenging surfaces in conversational AI, and our small team owns this entire capability end-to-end. About the Role As a Staff Software Engineer focused on Voice Agent, you will lead the architecture and evolution of Decagon’s voice platform. You will drive multi-quarter projects that improve timing, responsiveness, audio quality, and reliability across millions of interactions. You will collaborate with Research to integrate the next generation of speech models, with Infra to push the boundaries of latency and performance, and with Product to bring new voice cap