About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As Flexport opens its doors in Brazil, we're looking for an Account Manager to help lead client growth in one of the most important markets in our LATAM expansion. You’ll be part of the initial cohort of local hires building Flexport’s presence in the country. Flexport moves more than $175B in goods for over 13,000 clients across 135 countries, and this role gives you the opportunity to bring that scale to Brazil, building relationships with some of the world's largest brands as they navigate a market that's just getting started for us. You'll work cross-functionally with Sales, Operations, Trade Advisory, Customs, and Procurement, both locally and across our global network, to build client strategies that grow the São Paulo book of business from the ground up. This is a role for someone who wants to do more than manage renewals. You'll define what account management looks like in Brazil: building the relationships with local clients, the account plans, and the playbooks other markets will follow as we scale. You'll partner with our global sales teams in the US, Europe, and APAC to open doors, grow share of wallet with existing global accounts oper
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Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Phoenix, AZ; Dallas, TX; or Birmingham, AL. We are seeking a highly motivated Project Manager III to lead medium to large-scale projects and strategic initiatives. This individual will be responsible for managing complex projects from initiation through implementation, partnering with cross-functional stakeholders to deliver business outcomes while ensuring compliance with regulatory requirements and organizational standards. The ideal candidate will have experience leading projects in highly regulated industries. Key Responsibilities: • Lead multiple concurrent projects, ensuring delivery within scope, schedule, and budget. • Develop comprehensive project plans, timelines, governance structures, and stakeholder communication strategies. • Partner with business leaders, technology teams, risk partners, compliance organizations, and o
About the Team Netlify's Customer Success team is responsible for making sure customers get real, lasting value from the platform - from onboarding through renewal and beyond. The team works closely with Sales, Product, and Marketing to help customers grow their usage, see clear outcomes, and stay engaged over time. Every motion the team runs - whether it's a renewal conversation, a feature adoption push or customer escalation - is designed to build trust and relationships that compound. This role exists because we have a growing book of SMB accounts that need a dedicated, consistent point of contact. As our Customer Success Associate, you’ll drive broad-stroke outreach and build the workflows to manage them well. You'll carry a book of 120+ accounts with roughly $2M in ARR, and your job is to make sure those customers are engaged, getting value, and set up for renewal. This is an entry-level role with real ownership from day one, and you'll have mentorship from senior teammates as you ramp into the commercial side of the work. What You'll Do Own the day-to-day relationship for your book of accounts, serving as the primary point of contact and keeping customers informed, engaged, and successful on the platform Contribute ideas to dashboards and workflows to track your book of business - renewal timelines, health signals, engagement levels, and expansion indicators - so nothing falls through the cracks With guidance of leadership, drive outreach to customers ahead of renewal, lead those conversations, handle objections, and negotiate terms on flat renewals and smaller expansions, looping in Sales when a meaningful expansion opportunity emerges. Track and forecast your renewal book on a rolling basis, proactively surfacing risks and creating plans to address them before they become problems Use product usage data and customer outcomes to demonstrate value in renewal conversations and ongoing check-ins Identify opportunities for feature adoption and product expan
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Complaints Analyst on the Global Complaints team within Customer Experience, you'll investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers. The Global Complaints team is responsible for handling complaints end-to-end across three units, and you'll own assigned cases from intake through resolution, ensuring every customer receives a thorough, accurate, and timely response. What you'll do: Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines Maintain complete case records in Salesforce, including investigation notes, resolution rationale, and customer correspondence, and submit cases for QC review before closure Escalate complex or ambiguous cases to your Supervisor or Complaints Lead with clear documentation of the issue and your initial assessment Flag recurring complaint patterns or potential process gaps to leadership to support continuous improvement across the team Participate in calibration sessions, training, and nesting requirements to stay aligned on evolving quality standards and process updates Required Skills and Experience: 1-2 years of experience in complaints handling, customer service, or dispute resolution within financial services, fintech, or a reg
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Enterprise Strategy Overview The Manager, Strategy will play a key role in shaping and executing Mastercard’s strategic agenda across Eastern Europe, Middle East & Africa (EEMEA). As part of the EEMEA Business Excellence Team, this role partners closely with Business Units, Functional Leaders, and Regional Management to identify, assess, and implement initiatives that strengthen Mastercard’s competitive positioning and drive business impact. The successful candidate will lead end-to-end workstreams – from problem definition and analysis to solution design, senior alignment, and execution – collaborating across markets and functions to deliver measurable outcomes. The role provides broad exposure to Mastercard’s senior leadership and a unique opportunity to influence the company’s priorities across 81 markets. This role reports to the Vice President, Strategy, EEMEA. Role Support the development and execution of EEMEA’s strategic framework in alignment with Mastercard’s global priorities Lead strategic projects and workstreams focused on growth acceleration, innovation, and operational excellence Structure complex, ambiguous challenges into clear hypotheses, actionable plans, and measurable outcomes Conduct quantitative and qualitative analyses to generate i
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver. In this role, you will define the core value proposition of Twitch’s product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You’ll build systems that move beyond one-off "launch day hype,” anchoring your strategy in continuous lifecycle adoption and creator unit economics. You’ll ensure that our community understands the deep why behind our tools before the what even ships. You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA. You Will: Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork. Define the Value Tra
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Overview At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?” As a Staff Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space. The Finer Print You will lead user experience strategy and execution for our Okta Research & Development (ORD) business unit. Specifically, ORD will solve every identity use case at work – for all types of people (employees, business partners, contractors, frontline workers), for all types of resources (SaaS, servers, privileged resources, machines, etc.), for the largest and most secure businesses in the world.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Pricing Operations Team The Pricing Operations team works in a cross-functional, fast-paced, and dynamic environment with many moving pieces and evolving business needs. The team partners with Pricing Strategy Managers, Product Managers, Technology, Data & Intelligence, and various GTM teams to ensure Okta is operationally ready to bring new product pricing, buying programs, and strategic monetization initiatives to market. The Pricing Operations Principal Opportunity Okta is seeking a Pricing Operations Principal to lead initiatives that transform Okta's pricing strategy into successful go-to-market execution. A successful person in this role will be a strong collaborator, intensely curious, and supremely organized. They are known for connecting the dots, simplifying complexities, communicating clearly and proactively, and driving highly collaborative efforts to completion, even when the path forward isn't perfectly defined. In this role, you will serve as an operational leader for new pricing launches and a strategic buying-program implementation, establishing the integrated roadmap, operating cadence, decision-making framework, readiness criteria, and stakeholder communications required to bring these initiatives from concept through launch and sustained adoption. You will partner closely with senior cross-functional leaders to make complex tradeoffs, resolve dependencies, and ensure the business is ready to sell, quote,
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Software Engineer for our Frontier Security AI team. Snowflake's Frontier Security AI teams develop production-grade LLM applications, intelligent agents, AI infrastructure, and evaluation systems for enterprise customers — products that must meet a high bar for quality, security, reliability, and efficiency while operating over sensitive data at large scale. In this role, you will lead the design and development of our Agentic Harness and agent evaluation platform, working across product, infrastructure, applied AI, security, and modeling teams to take new capabilities from prototype to dependable customer value. AS A STAFF SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Architect and build the Agentic Harness that executes complex, multi-step AI workflows across models, tools, data, and services. Design stable interfaces for tool execution, context construction, state management, memory, permissions, retries, fallbacks, and human review. Own agent quality end to end by building evaluation harnesses, representative datasets, automated graders, experiment pipelines, and release gates. Convert ambiguous reports such as "the agent feels worse" into measurable failure modes, reproducible tests, and durable fixes. Analyze production agent trajectories to identif
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc
Location: Remote, with periodic travel to LTS headquarters in Herndon, Virginia. Preference will be given to candidates residing in the DMV area (Washington D.C., Maryland, and Virginia). Candidates outside the DMV area may also be considered. Reports to: Chief Financial Officer Compensation range: $200,000 - $275,000 LTS is seeking a hands-on finance leader to own enterprise financial planning and analysis across its Health, Federal IT Services, and Emergency Response divisions. Federal government contracting experience is strongly preferred. The VP, FP&A will connect program and division performance to the Company’s financial outlook, give executive leaders clear insight into risks and opportunities, and help turn financial analysis into operating decisions. This role also carries assigned Deputy CFO responsibilities under LTS’s Delegation of Authority. The VP may serve as Acting CFO when formally designated. The successful candidate will be comfortable working directly with financial data and operating leaders, while bringing the breadth and judgment needed to carry assigned Deputy CFO responsibilities. What You’ll Do: Lead the annual operating plan, rolling forecasts, and consolidated enterprise forecast, integrating program performance, funded backlog, pipeline, staffing, indirect rates, margins, cash, and working-capital assumptions. Partner with Division General Managers as their senior finance advisor, providing P&L insight, testing assumptions, and supporting decisions on growth, staffing, investments, and corrective actions. Work closely with the COO to strengthen financial accountability and translate performance gaps into actions with clear owners and expected outcomes. Analyze contract and program profitability, including labor mix, subcontractor costs, indirect-rate impacts, pricing assumptions, and cash timing. Present concise financial reporting and recommendations to the CEO, CFO, COO, and executive leadership team. Build reliable fina
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE We are looking for a highly skilled and data-driven Copywriter – SEO & ASO to lead our organic growth efforts across web and mobile. The ideal candidate will own end-to-end SEO and ASO strategy to drive high-intent organic acquisition for our MSME-focused financial products including Fixed Deposits, Insurance/Assurance, Lending, Prepaid Cards, and business banking solutions. Key Responsibilities: Search Engine Optimization (SEO) Build, own, and execute organic acquisition strategy to drive high-quality traffic and conversions from MSME merchants and financial product seekers. Conduct keyword research and competitor analysis across MSME, lending, FD, assurance, and prepaid card segments. Optimize website
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Renewal Account Manager Drive multi-million dollar retention strategies and fuel the growth of the world's leading enterprise brands by mastering the art of the renewal lifecycle. Location: McLean, VA | Work Model: On-site (5 days/week) About the Team The Appian Renewal Sales team is a high-performing, fast-paced, and collaborative organization dedicated to protecting and expanding our global revenue footprint. We partner closely with cross-functional stakeholders to ensure our clients continuously realize maximum value from their investments, supporting Appian’s rapid growth in the AI-Powered Process Automation market. The Opportunity Why join Appian? As a Senior Renewal Account Manager, you aren’t just processing transactions—you are a strategic orchestrator. You will own complex commercial negotiations and safeguard revenue at a company recognized for driving massive enterprise digital transformation. Backed by our world-class collaborative sales organization and programs like ValueSelling Framework training and the Appian MBA leadership initiative, this role offers an elite trajectory for sales professionals who want to execute with intensity and work to impact under our Enterprise-Grade Orchestration model. What You’ll Do Lead Comprehensive Renewal Strategies: Drive the development and execution of renewal strategies within your assigned territory, taking proactive action several quarters ahead of contract end dates to mitigate risk. Partner Cross-Functionally: Collaborate seamlessly with Account Executives, Sales Operations , Deal Desk , Lega
Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc's most important asset is our people. As a Health Systems Enterprise Account Executive, you'll own and grow a portfolio of some of Zocdoc's largest and most strategic health system partnerships. Serving as a trusted advisor to executive stakeholders, you'll drive long-term growth through consultative selling, contract renewals, commercial negotiations, and expansion opportunities. You'll navigate complex enterprise buying processes, lead multi-threaded sales motions, and partner cross-functionally to deliver measurable value for both your customers and Zocdoc. This is an opportunity to make a meaningful impact on a high-priority book of business with significant growth potential. Working closely with Client Success, Product, Operations, Marketing, Finance, Legal, and Leadership, you'll help shape customer strategy, strengthen partnerships, and accelerate adoption across some of the nation's leading health systems. If you're energized by executive-level selling, thrive in complex enterprise environments, and enjoy building relati
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