Lead Technical Support Engineer 2 Jobs

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for an experienced Support Manager to lead a connected and deeply technical team dedicated to delivering an easy-going, memorable customer experience. Working under the APJ Director of Global Support Engineering, this person will have full accountability for the results of their Support Engineering team, with high-level coordination and recommendations to other customer experience partners including the overall Global Technical Services team, Engineering, Product and Go To Market (GTM). The team's main purpose is to ensure our customers love New Relic software. The Manager of Global Support Engineering needs a track record of successful support operations management in a fast-growth environment. What you'll do Manage day-to-day operations of a highly skilled and connected team of support engineers, ensuring the structure and operations of Support Engineering teams meet current and future business needs Coach and mentor your team, facilitating the pursuit and expansion of individual and team potential. Provide deliberate development, ensuring everyone has the opportunity to do their best work Support change and drive outcomes aligned with global business objectives. Provide support and direction vital for business success, employee satisfaction, and premier customer experience Lead projects, programs, and/or initiatives, innovating and iterating to successful outcomes that propel the company forward Work collaboratively with Support Managers, col

Datadog's Technical Solutions (TS) organization is one of the largest organizations in the company — spanning Sales Engineers, Technical Account Managers, Enterprise Customer Success Managers, Technical Support Engineers, and Solutions Architects who work with prospects and customers across every stage of their journey with Datadog. Technical Solutions Operations (TSO) exists to make that organization faster, smarter, and more scalable. We build the systems, analytics & programs that give TS teams more leverage — and we measure our success by the business outcomes we drive, not the projects we complete. The programs this team runs touch every function in TS, and the operating model you build will define how that scales. We're looking for a Director of Technical Program Management to lead the TSO Program Management team. This role sits at the intersection of strategy and execution: you'll own the programs that shape how TS operates at scale, lead a team of technical program managers, and serve as a peer to the Directors and VPs who run the teams you support. Your counterparts are leaders overseeing hundreds of customer-facing technical professionals, and your role is to successfully interface with each organization with proactive solutions on how your team can help them be more effective. This is a rare opportunity to lead a function where the output isn't a deliverable, it's organizational capability. If you want to build something that compounds across an entire organization, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Run the PMO as a business impact function. Own the PMO operating model end-to-end, including intake, prioritization, scoping, execution, and impact measurement — with every program directly linked to measurable bu

Job Description (JD) for MEP Engineer - Electrical Lead Projects & Site Integration. Experience Minimum 8 to 12 years of relevant experience in industrial pharmaceutical FMCG chemical manufacturing or process industry projects. Proven experience in handling electrical systems control systems for greenfield and brownfield projects. Experience in project execution commissioning and plant integration activities. Technical Competencies Electrical power distribution systems (HT/LT) Transformers switchgear MCCs PCCs UPS and DG systems Load calculations and power system studies Earthing and lightning protection systems Electrical safety standards and statutory compliance FAT SAT commissioning and start-up support Technical Bid Analysis (TBA) Vendor and contractor management AutoCAD and electrical drawing review Project planning and execution methodologies Excellent stakeholder management and communication skills Problem-solving and troubleshooting mindset Result-oriented with strong project ownership Effective planning organizing and execution skills Address: D-3/CL, MIDC Industrial Area,Turbhe, Navi Mumbai. 400705 Facility: ZOETIS PHARMACEUTICAL - NAVI MUMBAI Qualification: Post graduate Experience: 8 - 12 years Source: Sodexo India | Job Code: IJP575825

MongoDB is seeking an Engineering Manager to join the Atlas Organization. The organization is responsible for building MongoDB Atlas, our database-as-a-service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. The Atlas Data Federation & Archiving team is an engineering team responsible for the Atlas capabilities that allow customers to move data from hot to cold storage and run federated queries over that data. The team builds Atlas Data Federation, a distributed query engine that lets users query data across Atlas Clusters and cloud object storage through a unified service. The team also builds Atlas Online Archive which allows customers to move data from Atlas Clusters into fully managed cloud object storage while preserving a seamless query experience across hot and cold datasets. We are forming a new Atlas Data Federation & Archiving team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. We are looking to speak to candidates who are based in Cork and would like a hybrid or in-office working model. What you’ll do Lead a team of motivated individual contributors who are eager to learn and grow Contribute to the code, design, and architecture of the systems your team develops Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of professi

MongoDB is seeking an Engineering Manager to join the Atlas Organization. The organization is responsible for building MongoDB Atlas, our database-as-a-service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. The Atlas Data Federation & Archiving team is an engineering team responsible for the Atlas capabilities that allow customers to move data from hot to cold storage and run federated queries over that data. The team builds Atlas Data Federation, a distributed query engine that lets users query data across Atlas Clusters and cloud object storage through a unified service. The team also builds Atlas Online Archive which allows customers to move data from Atlas Clusters into fully managed cloud object storage while preserving a seamless query experience across hot and cold datasets. We are forming a new Atlas Data Federation & Archiving team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. We are looking to speak to candidates who are based in Dublin and would like a hybrid or in-office working model. What you’ll do Lead a team of motivated individual contributors who are eager to learn and grow Contribute to the code, design, and architecture of the systems your team develops Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of profes

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Localisation Engineer who can join our efforts in continuing to lead the industry in global localization and product translation in Tokyo, Japan. Responsibilities: Innovate localization strategy and lead complex technical projects across their entire lifecycle to continuously optimize processes. Design, build, and maintain a full-stack AI translation platform, including scalable web applications, backend services, and data pipelines. Integrate LLMs into core workflows to drive process automation, enhance content reuse, and support intelligent quality assurance. Establish comprehensive QA frameworks and provide ongoing technical support to ensure the robustness, reliability, and observability of localization pipelines. Manage vendor relationships, overseeing budget planning and ensuring high translation quality standards. Be excellent and think big in building the solution-based approach to offer the best localization at Snowflake. Required Qualifications: Minimum of a Bachelor's degree in Computer Science or related technical field or equivalent practical experience. Strong fundamental computer science skills. Knowledge of algorithms and data structures. 5+ years of experience in software development working with one or more of the following languages:

MongoDB is seeking a Senior Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. We are forming a new Atlas Clusters team in the Dublin area. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc.). Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new module and maintained it in production Is eager to solve tough problems Has excellent communication skills Is curious, collaborative, and motivated Success Measures In 3 months, you'll have shipped code into production and collaborated with the team to solve tough problems In 6 months, you'll have contributed to a large project and joined our on-call rotation In 12 months, you'll have designed new features, led development work, and become a go-to expert on parts of the system About MongoDB MongoDB is built for

MongoDB is seeking a Staff Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. This engineer will also work on our Atlas Data Federation & Archiving product. Atlas Data Federation & Archiving allows customers to move data from hot to cold storage and run federated queries over that data. We are forming a new Atlas Clusters team in the Dublin area. We are looking to speak to candidates who are based in Dublin and would like a hybrid or in-office working model. What you’ll do Build and design new features for MongoDB Atlas and Atlas Data Federation & Archiving Contribute to and lead complex technical projects Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 10+ years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new module and maintained it in production Is eager to solve tough problems Has excellent communication skills Is curious, collaborative, and motivated Success Measures In 3 months, you'll have shipped code into production and c

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description Position Summary The Senior IT Quality Engineering Specialist serves as the technical lead for the Kite Laboratory Information Management System (KLIMS) within North America West Coast (El Segundo). This role is responsible for the operational stability, compliance, maintenance, enhancement, and technical governance of the LabVantage platform and associated integrations. The position partners closely with Quality Control, Manufacturing, Validation, Infrastructure, and Kite Business stakeholders to ensure reliable and compliant laboratory operations. Key Responsibilities System Administration & Operational Support • Provide day-to-day administration and technical support for KLIMS and related

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, helping organizations across every industry collaboratively design, build, test, document, share, and manage their APIs. Our rocket continues to reach new heights, which is why we are looking for an experienced Solutions Engineer to support our rapidly growing enterprise customer base in the Nordics region. As a Solutions Engineer at Postman, you will partner closely with the Sales, Product, and Customer Success teams to deliver technical expertise throughout the sales cycle. You will be a trusted advisor to our customers, helping them understand how Postman’s platform can streamline their API lifecycle, improve collaboration, and drive innovation. You will play a critical role in shaping customers’ API strategies, influencing product adoption, and ensuring technical success. If you are passionate about APIs, software development, and solving complex customer challenges, we would love to have you on the team! What You’ll Do Account Strategy Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and fi nancial reporting. Team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Sta ff Software Engineer,Data to be a technical lead and help architect and scale our data reliability, data infrastructure, automation and tools to meet growing business needs. You’re excited about this opportunity because you will... Own critical data systems that support multiple products/teams Develop, implement and enforce best practices for data infrastructure and automation Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Improve the reliability and scalability of our Ingestion, data processing, ETLs, Reporting tools and data ecosystem services Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We’re excited about you because... 8+ years of professional experience as a hands-on engineer and technical leader leading multiple projects 6+ years experience working in data platform and data engineering or a similar role You have proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Pro fi ciency in programming languages such as Python/Kotlin/Scala 4+ years of experience in ETL orchestration and work fl ow management tools like Air fl ow Expert in database fundamentals, SQL, data reliability practices and distributed computing 4+ years of experience with the Distributed data/similar ecosystem (Spark, Presto) and streaming technologies such as Kaa/Flink/Spark Streaming Excellent communication skills and experience working

About Anyscale: At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the role Anyscale is looking for an experienced and hands-on engineering leader to lead our Customer Engineering team. This is a critical leadership role within our Go-To-Market organization, responsible for delivering exceptional technical support while helping ensure customer experiences directly influence the evolution of our platform. You will lead a highly technical team responsible for supporting customers running production AI workloads on Anyscale. Your team will resolve complex technical issues, manage customer escalations, and partner closely with Product and Engineering to ensure customer feedback is translated into meaningful product improvements. Success in this role requires balancing operational excellence with strong technical leadership. Beyond resolving individual customer issues, you will help the team identify recurring patterns, improve support workflows, expand customer self-service, and leverage automation, diagnostics, and engineering best practices to improve both the customer experience and the product over time. As opportunities arise, your team may also contribute tooling, documentation, automation, or occasional product fixes that help eliminate recurring sources of customer fri

We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command by Asana to product development and engineering teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization. You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences. This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities. This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role can either be fully remote depending on where you live in the UK, or based in our London office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid

We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command by Asana to product development and engineering teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization. You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences. This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities. This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role can either be fully remote depending on where you live in Ireland, or based in our Dublin office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mi

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, helping organizations across every industry collaboratively design, build, test, document, share, and manage their APIs. Our rocket continues to reach new heights, which is why we are looking for an experienced Solutions Engineer to support our rapidly growing enterprise customer base. As a Solutions Engineer at Postman, you will partner closely with the Sales, Product, and Customer Success teams to deliver technical expertise throughout the sales cycle. You will be a trusted advisor to our customers, helping them understand how Postman’s platform can streamline their API lifecycle, improve collaboration, and drive innovation. You will play a critical role in shaping customers’ API strategies, influencing product adoption, and ensuring technical success. If you are passionate about APIs, software development, and solving complex customer challenges, we would love to have you on the team! What You’ll Do Account Strategy Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the most value. Build and