Lead Technical Support Engineer 2 Jobs

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We're looking for an Engineering Program Manager — or a technical engineer ready to move into program management — to help drive execution on our RISC-V CPU team. You'll work across architecture, design, verification, physical design, and DFT to keep a high-performance CPU program moving from spec through tapeout and post-silicon debug. Partnering with a senior program lead and engineering managers, you'll own schedules, track milestones, surface risks early, and keep cross-functional teams aligned. This role is hybrid, based out of Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experience in CPU, SoC, or silicon development — as an engineer, technical lead, or program manager. Comfortable working with cross-functional engineering teams and translating technical detail into clear status, dependencies, and trade-offs. Organized and proactive; you chase down open items rather than waiting for them to resolve. A clear communicator who can hold your own in engineering discussions and write updates leadership can act on. What We Need Support the full CPU development cycle — spec, design, verification, DFT, ta

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Hybrid Cloud Engineer Position Overview TEGNA is looking for a Hybrid Cloud Engineer to join the dynamic engineering team. The TEGNA IT Infrastructure team represents a wide range of technologies and competencies. Working in tandem with peers, other teams, departments, business units and outside vendors, the team assists in the evaluation, implementation, and support of technology solutions toward business objectives. The analyst in this position will contribute to the design, implementation, and support of on premise and cloud components to core business applications and will participate in migrations to multiple public cloud platforms. As part of a team, the candidate will build, maintain, support technical systems and applications for business at data centres, cloud, and television stations. This requires comprehensive knowledge of server, storage, cloud, and networking components required to maintain the business. What You’ll Do Design, implement and maintain server and storage components for on-premises and public cloud. Working with technical and non-technical internal customers, provide in-depth consultation and communication for technology solutions. Lead the design, building, testing, documentation and implementation of systems management practices associated with AWS

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior IT Systems Engineer, you possess extensive expertise in entrepreneurial, startup, or enterprise settings. You provide top-tier, "white-glove" support for stakeholders tailored to their specific needs. You excel in researching technical problems and solutions with a high level of professionalism. In this role, you take charge of the technical design, planning, implementation, and performance tuning for critical enterprise application systems. While you are the primary architect and owner for our core collaboration stack, you are a versatile engineer capable of managing a broad and diverse ecosystem of tools. You lead by example as a technical expert and serve as a mentor to junior systems engineers. Your Success Profile What You Will Work On Core Platform Architecture : Act as the primary architect and administrator for our core enterprise platforms: Atlassian suite (Jira & Confluence), Google Workspace, and Slack. SaaS and AI Enablement : Lead the technical strategy for enterprise-wide SaaS adoption and optimization. You will drive the roadmap for enabling AI-native capabilities across our ecosystem (e.g., Slack A

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are experts in business data, building the canonical data foundation that powers decision-making across Finance & Strategy, Business Data Science, GTM, and Marketing. We engineer scalable and efficient data pipelines and provide curated data products that give Stripe's teams a consistent, accurate, and fresh view of the business—from the top to the bottom of the funnel. We work side by side with partner teams—AI, Data Science, and Business Systems—to deliver high-quality data assets that power growth motions, product performance tracking, and go-to-market metrics reporting. We invest in data quality, data engineering automation, and operational excellence to minimize issues and maintain the trust our customers place in the products we build. What you’ll do We're looking for a person who could contribute to the team by solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of key tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. Responsibilities Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success Partner with our recruiting team to attract and hire top talent Deliver cutting-edge data

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Are you passionate about building impactful products for sales and finance teams? Come join the IT Enterprise Systems team at Pinterest where you will be responsible for advancing our sales and marketing systems. What you’ll do: Design, build, and operate full‑stack applications and services on Pinterest’s enterprise infrastructure to support our Sales, Marketing, and Finance teams, from backend services and APIs through integrations and user‑facing workflows. Lead the technical design and implementation of GenAI/ML‑powered services and pipelines that automate and augment enterprise workflows (for example, summarizing sales interactions, enriching account data, or surfacing intelligent recommendations), including clear evaluation frameworks, observability, and validation guardrails. Own the end‑to‑end software development lifecycle for th

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the vital technical bridge between our innovative solutions and customer success, utilizing deep technical expertise to drive sales and deliver complex Professional Services across the ANZ. As a Technical Design Architect , you will work closely with Sales, Engineering, and Service teams, becoming a trusted advisor who scopes, sells, and implements strategic solutions for our customers' most challenging data infrastructure problems. Your mission is to translate business needs into powerful, real-world technical outcomes. WHAT YOU'LL DO Design and Deliver Strategic Solutions: Lead the technical scoping, design, and hands-on delivery of complex, large-scale Professional Services solutions, focusing on data migration, replication, and clustering for homogeneous and heterogeneous environments. Drive Pre- and Post-Sales Technical Strategy: Act as a high-level technical consultant to both internal sales teams and external customers, participating in customer evaluations and Proofs of Concept (POCs) to ensure our solutions meet future business continuity and disaster recovery requirements. Automate and Optimize Customer Environments: Develop and implement scripting and automation solutions (e.g., in Python or for APIs) to seamlessly integrate Pure Storage into a customer’s operational environment and streamline data migration and replication processes. Influence Technical Direction and Standards: Advise

Who we are About Stripe Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business — handling billions of dollars each year and enabling millions of businesses worldwide to scale faster by building on Stripe. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our tax team works with Stripes across the company to develop an efficient operating model as our international business scales and expands into new markets and launches new products. EMEA Tax supports Stripe’s growth across the region by helping the company meet its tax obligations, manage tax risk, and make well-supported decisions as Stripe’s products, systems, and operations evolve. You will be based in Dublin and report to the EMEA Tax lead, who is located in Dublin. This role will develop and lead a best-in-class global R&D incentives programme. What you’ll do You will be Stripe’s European R&D incentives lead, responsible for developing and leading Stripe’s R&D incentives programmes in Ireland and the UK. You will support Stripe’s US federal and state research-credit programme and will explore new opportunities as Stripe continues to expand globally. You will build trusted relationships with engineering and product teams, establish repeatable processes for identifying and documenting qualifying work, and ensure Stripe can support its global R&D incentives claims with contemporaneous evidence. You must be able to work effectively with cross-functional teams and independently lead complex, high-impact work. You will translate complex technical activity into clear documentation, and help Stripe enhance its global R&D incentives processes. Responsibilities Act as Stripe’s European lead and technical expert for R&D incentive and grant claims. Support the annual US fed

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team is powering systems and services for all our user facing apps including Snowsight , Snowflake Intelligence , and new mobile apps . Our mission is to craft innovative backend services, features, tools, infrastructure, and AI tooling that bring such products to life with delightful user experiences. As part of our team, you'll dive into a mix of building & managing platform infrastructure, and building AI self-serve tools to support the platform and its developer’s needs. We're passionate about building a platform that is highly reliable, available, maintainable, and scalable. We are a high growth AI data cloud company and we are looking for exceptional talent like you to help build and grow our infrastructure to scale us to the next level. AS TECHNICAL LEAD & MANAGER FOR APPS & EXPERIENCES STORAGE TEAM, YOU WILL: Own the storage team’s technical strategy and execution , driving projects from initial idea formulation and detailed system design to high-quality implementation and successful deployment. Provide deep technical oversight by actively participating in design reviews, architecture discussions, and drilling into complex system implementations to ensure reliability and scalability. Serve as a key techn

NVIDIA is seeking a Senior Staff SRE to build and operate reliable, scalable compute platforms that support global engineering workloads. This role spans Kubernetes, KubeVirt, bare-metal infrastructure, automation, observability, and AI-enabled operations. Join a team that solves complex infrastructure challenges, builds durable automation, and improves the reliability and operational experience of critical compute services. What you’ll be doing: Build, operate, and improve large-scale Kubernetes, KubeVirt, Linux, container, and bare-metal compute platforms, with a focus on performance, capacity, reliability, and operational scale. Lead bare-metal provisioning and lifecycle management in data centers, including PXE boot, DHCP, DNS, OS provisioning, hardware validation, and fleet automation. Develop automation, self-service capabilities, and observability solutions using APIs, Python or Go, Infrastructure as Code, configuration management, metrics, logs, traces, and service-health data. Define and operate SLOs, SLIs, error budgets, alerting, and incident-response practices; lead complex incident investigations, corrective actions, and blameless postmortems. Partner with infrastructure, security, hardware, data-center, and application teams to deliver global platform initiatives, and participate in an on-call rotation. What we need to see: BS in Computer Science, Engineering, a related technical field, or equivalent experience, plus 10&#43; years operating production infrastructure or platform services. Strong expertise in Kubernetes administration, KubeVirt, Docker, containerization, microservices, Linux systems, and resolving distributed-system challenges. <l

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Madrid, Spain . In this role, you will: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of other teammates Supp

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Build and manage a pipeline of new business opportunities Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Analyze opportunity metrics to create reports and provide insights to internal stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of other te

What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. You'll set the bar for what great support looks like, build the playbooks that let CS scale, and step into people management as we hire AI strategists underneath you. This role is in person in New York City. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. They don't need a partner who tracks their renewal date; they need one who moves their roadmap forward and shows them what's possible with the product before they ask. You'll set the bar for what great looks like, build the playbooks that let CS scale, and grow into people management as we hire AI Strategists underneath you. This role is in person in New York City. What you'll own The managed book. Onboarding, adoption, retention, and expansion across every managed account at Mutiny. T

MongoDB is seeking a Director of Partner Solution Architects, APAC to lead a team of Partner Solutions Architects dedicated to building and strengthening relationships across our ISV, HyperScaler, and SI partner ecosystem. This role is focused on strategic partner management, ensuring MongoDB’s platform is aligned with our partners’ needs and driving mutual success. This position is ideal for a leader with strong strategic and business acumen, experience in partner ecosystems, and a passion for enabling collaboration and growth. This role will be based remotely in Bengaluru. Role Responsibilities: Leadership & Strategic Partnership Management: Guide a team of Partner Solution Architects, empowering them to develop and maintain impactful relationships within the partner ecosystem, fostering mutual growth and business success Craft and implement strategic initiatives that support partner success with MongoDB’s platform, ensuring alignment between MongoDB’s goals and those of our partners Work cross-functionally to establish business plans for MongoDB’s partner ecosystem, bringing in resources from product, engineering, and sales to maximize partner engagement and success Technical Enablement & Market Relevance: Enable partners with the knowledge, tools, and resources they need to drive technical alignment, without requiring deep technical expertise Support partners in understanding MongoDB’s offerings and assist in aligning MongoDB’s solutions with their own to address market needs and opportunities Act as a trusted advisor by reinforcing MongoDB’s value proposition and ensuring partner solutions remain competitive and relevant in the industry Business Development & Ecosystem Expansion: Partner with sales and marketing teams to identify and capitalize on opportunities within the partner ecosystem, driving joint business goals and expanding MongoDB’s market presence Guide the development of co-branded solutions and joint proposals, ensuring mutual alignment

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. Your role & Mission As Data Director here at Forto, you will be responsible for creating a unified data organisation consisting of Data Science, Data Analytics and Data Engineering. You will dramatically raise the profile of data across the business, partnering with stakeholders in a number of domains to assess and support their data needs. You will own and implement a company wide data strategy, prioritizing competing demands into one cohesive and well understood approach. What you will do Be responsible for the teams (each with their own manager/technical lead) that own the 3 “pillars” of data at Forto: Data Engineering, Data Analytics and Data Science, bringing them into a unified org whilst also encouraging and respecting their specialised skills Ensure that the Data org operates a Centre of Excellence, supporting and educating the “customers” of data across the business. Break down siloes and form strong working relationships with stakeholders. Define and shape a data strategy fit for purpose across our analytical and agentic business needs. Own data governance and quality. Establish the policies, standards, ownership model, and forums that make data trustworthy. Manage day-to-day compliance with GDPR and emerging AI regulation, and set practical guardrails for data and AI use. Sponsor the data platform. Work with engineering and architecture to maintain a reliable, performant, cost-aware platform across ingestion, storage, transformation, BI, and ML. Make build/buy/partner recommendations and manage key vendor relationsh