Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technolog
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As a Customer Success Manager, you are the trusted advisor helping a high volume of customers navigate their journey on MongoDB using proactive, scalable engagement strategies initiated by health signals and journey milestones. You’ll be responsible for maximizing customer lifetime value and success for a diverse portfolio of thousands of expanding MongoDB customers, acting as a strategic connector between your customers and providing the right help at the right time to achieve their unique business goals. You’ll drive healthy adoption, customer retention, revenue realization, and advocacy at scale. You will innovate, navigate ambiguity, and build scalable programs and processes to deliver real, measurable impact where your customers need it most. We are looking for Mandarin speaking who are based in Kuala Lumpur for our hybrid working model. Key Responsibilities Customer Advisory Lead and scale effective customer onboarding by leveraging product adoption telemetry to monitor early deployment health, proactively identify and mitigate configuration risks, and guide customers through prescriptive best practices, architectures, and operational strategies that establish a strong technical foundation and accelerate time-to-value and achieve customers’ business outcomes with MongoDB Drive ongoing consumption and value realization through a mix of 1:1 and 1:many engagements (e.g., targeted campaigns, webinars, office hours), using data-driven insights to identify trends, opportunities, and risks across a broad customer portfolio and recommending optimal solutions, features, and adoption paths to achieve customers’ business outcomes with MongoDB Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage thousands of customers across various stages of maturity by leveraging 1-to-many methodologies and tools to balance individual customer impact with scalable outco
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w
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