Role Overview As a Senior Software Engineer, AI Ops at Scale AI, you will own the long-term technical health, performance, and stability of AI solutions deployed across our strategic public sector partners. While our Delivery Teams build and launch new use cases, you are the technical steward ensuring these deployments operate with Operational Excellence. You will bridge software engineering, MLOps, and client governance, managing tiered SLAs, tracking model drift, and executing maintenance protocols that protect both system integrity and operational margins. Key Responsibilities Handover Gate & Onboarding: Act as the technical gatekeeper during the formal transition from Delivery to Maintenance. Conduct deep-dive reviews to ensure baseline code, prompts, and architecture meet strict maintainability and documentation standards before sign-off. Tiered SLA & Incident Management: Own technical response and resolution targets across multi-tiered service models (from Business-Hours Essential to 24/7 Mission-Critical). Lead Incident Governance, Root Cause Analysis (RCA), and P1/P2 mitigations within strict active support windows. AI Lifecycle Governance: Monitor production model performance, latency, and data drift. Manage prompt configuration repositories to maintain behavioral consistency and perform regression testing when LLM providers update underlying endpoints. Request Classification & Technical Scope: Operationalize the boundary between Routine Maintenance (In-Scope) and System Evolution (Out-of-Scope). Assess incoming client requests and run comparative benchmarking on new AI models. Automation & Reliability Engineering: Eliminate operational toil by engineering self-healing data pipelines, automated RAG indexing syncs, and telemetry tooling. Influence upstream "Delivery" teams to adopt architectural patterns that simplify ongoing maintenance. Client Technical Interface: Serve as the senior technical point of contact for government and enter
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Tax and Compliance Analyst. About the job This position is needed to lead payroll tax compliance and regulatory adherence across multiple regions, ensuring risk mitigation and operational efficiency for a global, mobile workforce. We are looking for a Senior Tax and Compliance Analyst to oversee payroll tax compliance and mobility regulations across the US, Canada, and LATAM. This role requires expert knowledge of complex tax laws and social security frameworks to manage a highly mobile, fast-growing tech workforce. Reporting to the Senior Manager Americas Payroll, you will drive risk mitigation, compliance accuracy, and scalable process improvements within a dynamic multinational environment. Responsibilities In this role, you’ll: Manage all payroll tax compliance, filings, and reconciliations across the US, Canada, and LATAM. Monitor employee movement across US states and international borders to ensure accurate
About The Role & Team We’re looking for a Head of Product Marketing to define how Amplitude brings its multi-product portfolio to market. You’ll shape the narrative across our analytics platform, Statsig, and our proactive Agents—creating a clear, differentiated story while helping each product win with its target audience. This is a player-coach role . You’ll set the strategy and operating model for Product Marketing while staying close to the work: shaping positioning, leading major launches, co-building AI loops to deliver customer and competitive insights, and partnering with Product, Engineering, Sales, and Marketing. You’ll join at an important moment for the portfolio, as Amplitude expands beyond analytics and into experimentation to support the future of product development and iteration. If you’re excited by the opportunity to shape the story and market, build the team, and build an AI native PMM org , you’ll feel right at home. As a Head of Product Marketing, you will: Define Amplitude’s product narrative and positioning: Own the overarching product marketing strategy and point of view across our multi-product portfolio, including analytics, Statsig, and proactive agents. Develop a differentiated point of view and way to bring the company’s worldview to life, staying close to how teams at all stages of maturity curve are building. Lead GTM strategy for major products and launches: Partner with Product and Engineering to bring new products and capabilities to market—from positioning and messaging to launch strategy, enablement, customer proof, and adoption. Set a creative approach that caters to the audience, market, and maturity of each product. Build and coach a high-performing AI native PMM function: Set the team’s priorities, operating cadence, and bar for quality while developing PMMs into stronger strategists and storytellers. Turn customer and market insight into strategy: Develop a deep understanding of our customers, competitors, and market dyn
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As the Manager, GTM Engineering (AI and Automation), you will be key to constructing and maintaining our "Revenue Velocity" engine with a specialized team of architects. In this high impact role, you will report to the Director of Enterprise Systems & Solutions. You will be responsible for the successful technical integration of advanced AI and automation tools throughout our Go-To-Market (GTM) technology stack. This role requires a proactive player-coach who balances thinking strategically about our revenue systems while remaining deeply involved in the creation of durable, data-driven automation frameworks. What you'll do GTM Tech Stack Management: Integrate with and optimize the core Sales and Marketing technology stack (Salesforce, Clay, Rox, Boomi, Salesloft) in alignment with customer-centric initiatives. Workflow & AI Automation: Execute end-to-end automated workflows (lead scoring, routing, alerts) and deploy AI/ML solutions to scale business outreach efficiency. Data Integrity & Analytics: Manage data pipelines and routine hygiene (deduplication, enrichment) across systems; maintain dashboards to track key GTM metrics and deliver forecasting to leadership. Process Execution & Enablement: Work with Program teams to map GTM workflows and drive technical projects from requirements gathering through implementation and user adoption. This role requires 2+ years of people management or relevant leadership experience, such as lead
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored P
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored P
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Job Summary Snowflake is seeking an organized and detail-oriented Talent Management Program Manager to focus on the day-to-day execution and operational support of our global talent programs. This role is essential to the smooth running of our Performance Excellence cycle, ensuring that every phase of the process is coordinated effectively and on schedule. In this role, you will be the primary "executor" for our established talent milestones. You will handle the logistics for performance review cycles, the administrative coordination of talent and succession reviews, and the delivery of our employee listening surveys. Additionally, you will serve as the primary system administrator and program owner for our voice AI 360 platform, managing its scaling and cross-functional operational workflows. This is a perfect role for someone who loves continuous improvement, process, excels at task management, and enjoys building for scale and ensuring that large-scale, global programs run without a hitch. Responsibilities Drive Performance Excellence: Lead the day-to-day execution of the Performance Excellence cycle — tracking progress against key milestones, sending timely communications and reminders to employees, managers, and global People Team partners at each phase, and ensuring e
Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About the Role We are looking for a motivated Electronics Assembly Operator to support circuits assembly, soldering, rework, repair, inspection, and testing activities. This role is ideal for someone who is detail-oriented, hands-on, and comfortable following work instructions, IPC standards, and quality requirements in an electronics manufacturing environment. Key Responsibilities · Assemble, install, replace, and repair electronic components and connectors on PCBAs according to drawings, work instructions, IPC standards, and quality requirements · Perform hand soldering, touch-up, and component-level rework for through-hole, surface-mount, and fine-pitch components · Complete approved PCBA rework and repair, including solder bridge removal, lifted lead correction, connector replacement, and related defect corrections · Operate selective soldering and depaneling equipment while maintaining yield, quality, and basic autonomous maintenance requirements · Assist in materials handling and station setups · Inspect PCBAs for solder quality, component placement, polarity, cleanliness, and workmanship against IPC and internal standards · Document defects, corrective actions, inspection results, and traceability information for rework and repair activities · Support box build, final assembly, troubleshooting, repair verification, and continuous improvement activities across Production, Testing, Quality, and Engineering · Maintain a clean, organized, ESD-safe workstation and follow company procedures, SOPs, ISO requirements, and safety practices Skill
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers ge
Department: Product Reports To: Head of Product Employment Type: Full-Time Location: Chicago, IL – In-Person Salary : $140,000 – $180,000 Technical Product Manager, Infrastructure & DevOps Location: Chicago, IL (West Loop) - Hybrid Reports to: Head of Product About the Role tastytrade is looking for a Technical Product Manager to own the roadmap for our infrastructure and DevOps capabilities — the systems that keep our trading platforms fast, stable, and secure, and that our engineers rely on to ship code confidently. You'll drive the strategy for our CI/CD pipelines, cloud infrastructure, and infrastructure-as-code, working closely with the engineers who build and operate them. This is a hands-on, technical role. You'll be trusted to dig into architecture and tooling decisions alongside engineers, make prioritization calls, and represent infrastructure priorities clearly to leadership. What You'll Do Own the roadmap for infrastructure and DevOps priorities — including CI/CD pipelines infrastructure-as-code and our AWS cloud environment — in partnership with the infrastructure engineering team. Work with backend teams (Ruby and Java) to understand where infrastructure or tooling gaps are slowing down delivery or creating risk. Prioritize and sequence infrastructure work against the needs of application teams building customer-facing trading platforms, account opening flows, and internal tools. Define what "healthy infrastructure" looks like for tastytrade — tracking metrics like deployment frequency, incident frequency/MTTR, and infra cost, and using them to justify roadmap decisions. Partner with infrastructure engineers to improve build/test/deploy workflows so engineers can ship changes to production quickly and safely. Lead build-vs-buy evaluations for infrastructure tooling and vendors (e.g., containerization, observability, config management), weighing cost, speed, security, and long-term scalability. Ensure infrastr
About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Staff Engineer to own Reflex, our production GPU image-processing engine, and the path it takes into Studio Pro on iOS and macOS. This is a critical technical leader. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. You will also lead company-wide engineering mentorship and force-multiplication — tools, workflows, and AI-assisted development that make the rest of the team more effective. In This
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we empower both enterprises and individuals to reach their full potential. Our culture prioritizes impact, innovation, and collaboration, making Snowflake the ideal place to build ambitious projects, execute quickly, and advance technology — and your career — to the next level. The Role We are seeking a Senior Manager, Applied Field Engineering — AI/ML Product Specialists to lead a high-performing team of AI/ML specialists at the intersection of product, field, and customer success. In this hands-on leadership role, you will manage a team of Applied Field Engineers who are deep practitioners in Snowflake's AI/ML product portfolio — including Cortex AI, ML modeling, and agentic workflows. You will drive product adoption and customer outcomes, ensuring customers move beyond initial activation to unlock the full depth of Snowflake's AI/ML capabilities. Critically, you will serve as a strategic bridge between the field and Snowflake's product organization — translating customer experience into structured product insight that directly shapes roadmap priorities. You will work closely with Product Management, Engineering, and Sales leadership to ensure Snowflake builds the right things and customers realize their full potential. Responsibilities & Focus Areas Pro
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Technical Project Manager at Zinnia Digital, you will be responsible for overseeing the successful completion of projects or programs within our technology organization. Partnering with the product team as well as cross-functional software engineering teams to ensure value delivery for stakeholders. Facilitating timeline and dependency management as well as budget understanding. Additionally, facilitating project team success and adherence to best practices. WHAT YOU’LL DO: Day-to-day partnership with product management team. Plan and oversee multiple technology projects, ensuring they are aligned with overall timeline. Support dependency management processes. Exhibit exceptional organizational skills. Facilitate and adhere to PMO governance. Lead and manage projects at an executive level. Develop project plans, including project scope, schedule, budget, and resource allocation. Manage project teams, including cross functional engineers, QA, and other technical staff. Communicate with various stakeholders, including management, project sponsors, and clients, to ensure that project goals, timelines, and dependencies are understood and met. Participate and/or facilitate various ceremonies such as backlog refinement and planning. Leverage Agile experience to increase team throughput, transparency, and collaboration. Identify and manage project risks, including developing contingency
EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION REQUIRES U.S. CITIZENSHIP. This position offers a base salary of $145,000–$185,000. (Total on-target earnings of $290,000–$370,000.) Role Description The Mission Director is a quota-carrying, full-lifecycle business owner responsible for identifying, shaping, closing, and executing new business within PAE Mission Systems/ Aviation. We are seeking Mission Directors across two areas of focus: Mission Systems: PAE Mission Systems, NAVWAR, Naval C4ISR, and related Navy mission systems, including shipboard and maritime operational environments. Naval Aviation: PAE Aviation, NAVAIR, and Navy and Marine Corps aviation programs and operational environments. You will build trusted relationships with Mission Heroes (our customers), identify meaningful problems, shape solutions using Defense Unicorns products, and lead opportunities from initial discovery through contract award. Once awarded, you will remain accountable for the contract throughout its lifecycle, including cost, schedule, performance, staffing, margin, and customer satisfaction. This role is designed for someone who wants broad ownership. As the portfolio grows in size and complexity, Mission Directors will increasingly lead through program managers and delivery leaders while retaining accountability for portfolio outcomes. Responsibilities The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can adapt and take on new responsibilities as they arise. 1. Build the Business Identify and develop net-new opportunities within your assigned Navy mission area, building trusted relationships with Mission Heroes and key stakeholders. Own a quota and grow a diversified portfolio of business. 2. Shape and Close Opportunities Define customer problems, scope, and desired outcomes to shape solutions using Defense Unicorns products an
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: The Director, Memphis Power Plant Operations provides strategic and operational leadership for the gas turbine power generation facility supporting SpaceXSI's Colossus data center campus in Memphis, Tennessee. This role oversees all plant operations, maintenance, commissioning, and continued construction/expansion of the dedicated power plant, with full ownership of delivering reliable, high-availability electrical power to the Colossus AI training clusters. The position is responsible for driving operational excellence, ensuring 24/7 power reliability and quality, safety, environmental compliance, and leading cross-functional teams to achieve aggressive scale-up, availability, cost, and schedule objectives in a high-growth, fast-paced environment. RESPONSIBILITIES: Provide strategic and operational leadership for the Memphis gas turbine power plant, including 24/7 operations, maintenance, commissioning, and ongoing construction and capacity expansion Own end-to-end delivery of electrical power to the Colossus data center sites, ensuring industry-leading reliability, availability, power quality, and redundancy Lead multidisciplinary teams of operators, maintenanc
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