Manager Backoffice Jobs

Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world's most important decisions. Scale's evaluation and data products shape how the industry trains and measures frontier models. Our benchmarks and leaderboards influence model development and purchasing decisions across the AI ecosystem, and our data and environments help leading labs build what comes next. These roles are deeply cross-functional. You will work across AI Product Management, ML Research, Engineering, Operations, and Go-To-Market teams, and directly with frontier AI labs and enterprise customers, representing Scale as a thought leader in how models are trained and measured. Whichever portfolio you own, you will own it end-to-end: strategy, roadmap, infrastructure, governance, customer adoption, and business impact. PMs here operate with significant autonomy, ship frequently, and are expected to be deeply analytical and hands-on. The ideal candidate combines strong product judgment, technical fluency, operational rigor, and customer-facing experience, with a passion for turning emerging model capabilities into scalable products. Open Roles Senior AI PM, Coding: Own Scale's Coding portfolio, built on SWE-Bench Pro (which cut frontier scores from 70%+ to roughly 23%), SWE Atlas, and our FrontierBench contributions. You'll decide what comes next as agents saturate current tasks, and turn that benchmark credibility into revenue from SFT and preference data, RL environments, and agentic coding evals. You'll also own the coding infrastructure roadmap and our expert network of professional software engineers. This role requires hands-on software engineering depth. Senior AI PM, Leaderboards: Own and scale the SEAL Leaderboard portfolio across all of Scale's domains, turning cutting-edge evals into truste

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The B2B Marketing Team is a critical driver of growth for Square. This role is to lead a small but mighty team to drive growth for the Japanese market. Your role will drive growth through supporting our sales GTM motions, including telesales, field sales, resellers, and partnerships. You will ensure excellent execution against different channels such as events, social, content marketing, media and partnerships. You will be responsible for driving growth in sales acquisition and revenue metrics. The role requires strong cross-team collaboration and a generalist knowledge of B2B marketing, in particular lead generation. This position offers a unique opportunity to take Japan at Square to the next level. You

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Technology Disaster Recovery Manager leads the development, implementation, and maintenance of Jamf’s business continuity management program to ensure disaster resilience. Reporting to the Director of Business Continuity, the Disaster Recovery Manager will be the single-threaded owner for day-to-day DR operations—driving orchestrated recovery execution, maintaining Jamf’s technology stack runbooks, coordinating cross-technology teams, and ensuring audit-ready evidence for DR exercises and an annual DR roadmap and recovery exercise calendar. The Manager will align DR capabilities with PD&D architecture and regulatory and compliance standards while continuously improving resiliency across the organization. What you can expect to do in this role: Oversee the development of disaster recovery operations and runbooks, in partnership with Product Development & Delivery (e.g. Product Management, Software Engineering) by developing, maintaining, and continuously improving recovery documentation aligned with the enterprise DR framework. Serve as a trusted advisor to PD&D leaders, elevating disaster recovery operations to a strategic priority rather than a reactive process. Partner with PD&D to engineer and operate DR solutions across multi-cloud environments (e.g., AWS and Azure), leveraging cloud-native patterns such as active/active, regional failover, immutable infrastructure, and serverles

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Business Continuity Manager leads the development, implementation, and maintenance of Jamf’s business continuity management program to ensure operational resilience. Reporting to the Director of Business Continuity, the Manager plays a critical role in preparing for and protecting Jamf from potential disruptions, ensuring business operations can continue during and after a crisis. Responsibilities involve a strategic blend of risk assessment, contingency planning, and stakeholder communication to maintain operational resilience. Also works with cost center departments to perform business impact analyses (BIAs) and risk assessments; assists in business continuity plan (BCP) development and maintenance; conducts and evaluates BCP exercises; promotes program initiatives through training and awareness; and maintains emergency preparedness activities. What you can expect to do in this role: Drive adoption and execution of Jamf’s business continuity program by facilitating business impact analysis and risk assessments, assisting with business continuity and IT disaster recovery plan development and maintenance, and designing, organizing, and facilitating tabletop exercises to validate continuity and resilience plans and strengthen organizational resilience. Ensure continuity plans align with enterprise crisis management processes, corporate IT-DR capabilities, cyber incident response, and incident managem

CSQ427R242 The Lead Engagement Manager delivers measurable impact for our Communications, Media, Entertainment, & Gaming (CMEG) customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments. The impact you will have: Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals. Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries. Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects. Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings. Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements. What we look for: 10+ years of leadership experience in Professional Services. Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments. Proficient thought leadership, increasingly viewed as an external expert in the industry. Participate in the hiring process to attract top-tier talent. Expertise in Databricks architecture, ecosystem, and strategic account planning. Ability to travel up to 25-50% as required. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related ski

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. The Patient Access Case Manager is responsible for guiding patients through the access and reimbursement process, coordinating with healthcare providers, insurance companies, and patients to ensure seamless access to our innovative DME device. The ideal candidate will have a strong background in patient access management, healthcare coordination, and possess excellent communication and problem-solving skills. Responsibilities: Serve as the primary point of contact for insurance companies regarding access and reimbursement for our novel DME device Guide internal teams through the reimbursement process, providing support and education on insurance coverage and prior authorization process Collaborate with internal teams to obtain necessary documentation and clinical information for prior authorization requests Coordinate with insurance companies to ensure timely and accurate processing of claims and prior authorization requests Stay up to date with insurance policies, coverage criteria, and reimbursement guidelines to provide accurate information and assist in obtaining coverage for patients Maintain accurate and up-to-date patient records, documentation, and case management notes Iden

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role Okta is seeking a highly analytical and forward-thinking Global Paid Search Marketing Manager with exceptional Martech integration skills to join our Global Digital Acquisition Team. In this role, you won't just manage campaigns, you will own our search portfolio's evolution. You will be responsible for moving beyond traditional lead-gen metrics to implement advanced Value-Based Bidding (VBB) models that align search spend directly with downstream pipeline value. Leveraging cutting-edge AI capabilities and robust statistical testing, you will maintain complete visibility over all in-market campaigns, ensuring every dollar spent is backed by data and optimized for maximum business impact. Key Responsibilities Value-Based Strategy & Execution: Develop and execute comprehensive, AI-driven paid search strategies across Google Ads and Bing Ads. Lead the transition to and optimization of Value-Based Bidding (VBB) models to prioritize high-value pipeline and revenue over raw lead volume. AI Integration & Innovation: Proactively leverage AI and machine learning capabilities within search platforms (e.g., Smart Bidding, Broad Match + Smart Bidding loops, AI-powered ad assets and campaign types) to scale performance, uncover hidden demand, and push our strategy past the industry curve. Rigorous Experimentation: Design, execute, and analyze structured A/B and multivariate tests (bidding, copy, landing pages). Champion a scientific approach, ensu

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Our Associate Manager of Customer Success at Perforce is searching for a Senior Customer Success Manager to join the team in support of Delphix customers in the central US region. You will build deep, strategic relationships with enterprise customers to ensure they achieve long-term value from their investment. Acting as a trusted advisor, you will champion our “Delight Every Customer” mission by driving product adoption, proactively identifying and mitigating risk, securing renewals, and uncovering expansion opportunities. You will bring the voice of the customer to internal teams, providing insights that shape product direction and enhance the overall customer experience. In this role, you will collaborate cross-functionally with Sales, Operations, Legal, Support, Professional Services and Product teams to ensure a seamless and impactful customer journey. About You: You are customer-focused, who is experienced at managing and growing customer accounts. You excel at building relationships with key decision-makers, driving value realization, and identifying growth opportunities. You are comfortable discussing financial terms, renewals, and identify expansion opportunities while maintaining a strong focus on customer success.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Eversight, part of Instacart, is building next-generation data insights and analytics platforms that help leading CPGs & Retailers make smarter, faster decisions across pricing, promotions, retail media, and omni-commerce. We're hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail. This is a build-and-own role, not a request-response one: you'll identify what the business needs before it's escalated to you, bring a recommendation, and drive it to completion. You'll report directly to the Director of Sales Capabilities & Strategy, with broad latitude to design process, own reporting, and act as a trusted partner to commercial leadership across Eversight Sales, Customer Success, and Product, along with

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Eversight, part of Instacart, is building next-generation data insights and analytics platforms that help leading CPGs & Retailers make smarter, faster decisions across pricing, promotions, retail media, and omni-commerce. We're hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail. This is a build-and-own role, not a request-response one: you'll identify what the business needs before it's escalated to you, bring a recommendation, and drive it to completion. You'll report directly to the Director of Sales Capabilities & Strategy, with broad latitude to design process, own reporting, and act as a trusted partner to commercial leadership across Eversight Sales, Customer Success, and Product, along with

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly closed customers. You will have the opportunity to help build, lead, and refine Ramp’s Implementation organization and define the customer strategy that fuels our growth. This role combines strategy, operational leadership, and management of onboarding projects to ensure that new customers realize value from Ramp’s platform quickly and effectively. What You'll Do Ensure fast, thorough, and complete onboarding of new Ramp customers by partnering with Commercial Account Managers to educate new customers on Ramp’s functionality and best practices Work with new customers to deeply understand their current workflow, pain points, and obstacles to full rollout Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process and continuing to sell the customer on why implementing Ramp is a high-value initiative Become an expert in the full range of integration and

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Own fleet orchestration at Zoox: Lead the cross-functional strategy and execution to massively scale Zoox's fleet and mature our fleet orchestration capabilities as we expand into new cities and states. You'll span both of our fleets — the driverless robotaxi service and the autonomous test fleet — and optimize for the best outcome for the business as a whole. This is a high-leverage, high-impact role that is critical to how Zoox will scale. Level up orchestration of the live service: Drive the roadmap and execution for the cloud systems that orchestrate our robotaxi service — optimally pairing rider trip requests with bots, keeping the fleet charged, and positioning vehicles to meet future rider demand — together with the mobile app experience they power. Partner closely with teams across the company (e.g., Product Software, Product, Data Science, and Fleet Operations) to ship improvements that riders and the business can feel. Orchestrate the

The opportunity We are looking for a Manager to join our Commercial team and strengthen our Direct Accounts & Leasing business in Germany. In this role, you will be responsible for developing and managing strategic relationships with key leasing companies, fleet customers, subscription providers, and other direct sales partners. You will play a central role in driving sustainable fleet growth, supporting commercial performance and ensuring that Polestar remains a preferred partner for the professional mobility market. By working closely with internal stakeholders and external partners, you will contribute directly to achieving our commercial objectives and strengthening our position in the German fleet market. This position is based in Germany, preferably in the Cologne area. Some travel within Germany will be required. The responsibilities In this role, you will be responsible for managing strategic direct sales partnerships while identifying new business opportunities and supporting the continued growth of Polestar's fleet business in Germany. Your main responsibilities include: Managing and developing relationships with key leasing companies, fleet customers, subscription providers, rental companies, and other direct sales partners Driving vehicle sales through existing partners while identifying and acquiring new Direct Accounts Leading regular business reviews with strategic partners to monitor performance, identify growth opportunities and strengthen long-term collaboration Negotiating commercial agreements/contracts and supporting the implementation of joint business plans and marketing activities Working closely with internal stakeholders across Sales including Remarketing, Marketing, Operations, Finance, Product, and Customer Support to ensure successful partner onboarding and business execution Monitoring market trends, competitor activities and fleet developments to identify opportunities and recommend commercial actions Supporting sales forecasting, pipe

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re looking for a senior operator to own the quality bar behind Harvey’s human evaluations. As we scale globally, the volume of eval work is growing 10x, but volume only matters if the output is trusted. This role makes Human Data’s signal decision-grade: rigorous, calibrated, and reproducible enough that Product, Engineering, and AI Research act on it to ship. As a member of our Evaluation Operations team, you’ll work alongside our Evaluation Operations Manager (who runs throughput and coordination) and partner closely with Applied Legal Researchers, Product, Engineering, and AI Research. You'll set the standard for what "good" looks like across eval data and methodology, and own the data analyses to make conclusions that teams will rely on, building the stakeholder

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Program Manager for the Legal Engineering organization, you will be joining Harvey's Legal Engineering organization to drive the operational infrastructure that enables one of the company's fastest-growing GTM functions to scale effectively. The Legal Engineering team partners directly with the world's leading law firms and professional services providers to deploy AI-powered solutions, and this role ensures that the programs, processes, and systems underpinning the team operate with rigor and consistency. You will partner with Legal Engineering managers, Sales Operations, Product, and leadership to translate strategic priorities into executable programs that drive measurable outcomes. It is a rare opportunity to build program management from the ground up within