Manager Kst in Melbourne

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in Melbourne for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio

The role Square helps small businesses do business — operating more efficiently, selling confidently, and finding new opportunities. As our indirect sales channel scales across APAC, we need someone to own enablement for Australia outright. This is not a role that contributes to someone else's programme. You are the enablement function for the Australian & Japanese sales channel. Everything a seller in this market touches — how they're onboarded, certified, trained, coached, and measured — is yours to build, run and improve. You'll have global frameworks to draw on and a Learning Experience Designer to build with, but the decisions about what Australia needs, and the results that follow, sit with you. You'll also extend what you build into Japan, working through our reseller and partner network. Japan is a different channel model and a different sales culture, so this is about adapting and enabling through partners rather than running the market yourself. This is a hands-on role. You'll be in the field and on the phone with Independent Contractors and Channel Sales Managers, spotting performance gaps and coaching in the moment. You own the numbers, not just the calendar. We need a builder who thinks commercially — someone who creates structure from scratch, uses data to find where the biggest gains are, and gets on with it without needing much direction. Based in Australia (Sydney or Melbourne preferred), reporting into the Head of Sales Enablement, with dotted line to Head of Sales, APAC. Regular field travel within Australia and periodic travel to Japan. What you'll do Own enablement for Australia & Japan Own IC and Reseller onboarding & enablement strategy for the market: the programme, the content, the ramp path, and the activation numbers that come out of it Lead the Regional Sales Manager (RSM) and Partner Manager Training & Certification programme — every manager properly trained, certified, and kept current Own a structured training calendar

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Public Sector Team is Growing Digital identity is driving transformation across government, and at Okta, our technology and people are at the heart of many of these success stories. On the Workforce Identity side, Okta enables seamless, secure access to the tools government employees rely on daily to carry out critical work. On the Customer Identity side, we empower teams to create engaging, secure user experiences—whether for citizen-facing applications, mobile driver’s licenses, or national digital identity initiatives. With flagship customers across the Australian Federal Government, Okta has established a strong foundation in this market. Our commitment to government customers is further reinforced by our local data centre and IRAP certification, ensuring we meet stringent security and compliance requirements. We are now looking for a dynamic sales leader to build upon this success and drive further growth across Federal accounts. At Okta, we provide our Account Executives with an environment where they can contribute from day one, supported by a world-class onboarding program and continuous opportunities for learning and development. Your work will make a tangible impact—shaping the future of digital identity and driving positive social outcomes. As Our Leader in Public Sector for Federal, You Will Define and execute a long-term vision, strategy, and targets to drive growth across Australian Federal Government accounts. Lead and align a high-per

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Join the Square Account Management team and play a critical role in helping some of our highest-value Sellers grow and scale with Square. The Account Management team partners with high-value Australian business owners to maximise the value they get from Square, providing tailored, strategic guidance to help Sellers achieve their goals. As an Account Manager on our Strategic team, you will take ownership of long-term, high-impact partnerships with a diverse portfolio of dynamic business owners. Reporting to the Strategic Lead, you will operate with a high degree of autonomy and engage in peer support. Building trusted relationships across industries, developing a deep understanding of seller needs, a

About the Team The Enterprise Restaurant Partnerships team is at the heart of DoorDash’s expansion and revenue strategy, working with key restaurant brands to optimize their presence on our platform. We partner with enterprise clients to unlock new sales opportunities, enhance customer engagement, and shape the future of restaurant delivery. If you’re passionate about creating value-driven partnerships and accelerating business growth, this team is where you belong. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role Are you ready to step into a critical role directly impacting DoorDash’s success? As an Enterprise Partnerships Manager, you’ll have the opportunity to own and grow relationships with some of Australia’s most prominent restaurant brands, driving revenue and long-term business impact. This role is ideal for an ambitious sales professional who thrives on building strategic partnerships, negotiating high-stakes deals, and delivering measurable business growth. As an Enterprise Partnerships Manager, you’ll drive revenue, expand key accounts, and optimize partner performance. You’ll lead initiatives that deliver business impact, working cross-functionally to exceed client expectations and unlock new revenue streams. You're excited about this opportunity because... Drive revenue growth by identifying opportunities to expand existing partnerships and maximize client value. Develop and execute strategic account plans that align with partner goals and drive long-term retention. Lead high-value negotiations to s

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is seeking a Senior Partnerships Manager to develop and own a portfolio of Square's strategic partners in Australia. This role reports to the Partnerships Lead, APAC. The role will involve designing, negotiating, and scaling partnerships for Australia as the primary focus, but with a view to install best practices globally where opportunities present themselves. This is primarily a Business Development role, though deep expertise in partner management is required. Partners within the Australian portfolio include referral networks, distributors, service providers, technology platforms, and strategic ecosystems where there's mutual benefit to sellers through lead generation, co-sell, co-marketing, an

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Strategic Executive Assistant to the AVP & Country Manager for Australia and New Zealand (ANZ), you will serve as the operational force multiplier driving regional execution, leadership alignment, and strategic growth. You will partner directly with the AVP and ANZ sales leadership team to streamline executive operations, ensure seamless cross-functional collaboration, and track critical business KPIs across expanding markets. This role offers high visibility and direct impact within a dynamic, fast-growing enterprise technology environment where proactive decision-making and business acumen translate directly into organizational success. WHAT YOU'LL DO Executive Leadership Alignment & Governance: Partner directly with the AVP & Country Manager to design and execute executive meeting cadences, track key business KPIs, and ensure strict follow-through on cross-functional strategic action items across ANZ operations. Strategic Operations & Logistics Management: Drive end-to-end operational efficiency for regional sales leaders by managing complex multi-time-zone calendar schedules, international and domestic travel itineraries, and high-priority regional events and business reviews. Cross-Functional Liaison & Communication: Serve as a primary communication bridge between ANZ sales leadership, global executive teams, and key internal/external stakeholders,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an L3 Support Engineer to join our team. This is a hybrid role, reporting to the Senior Manager, Product Support in the Customer Success department. Supporting strategic federal customers, this role requires strong technical troubleshooting skills, sound judgment, and the ability to manage complex escalations in secure and compliance-sensitive environments. You will work closely with customers, internal support teams, Engineering, and cross-functional stakeholders to drive timely resolution of critical issues while maintaining high standards of customer communication, security awareness, and operational discipline. What you’ll do (Role Expectations) Handle complex technical issues escalated from L1 and L2 support teams for federal customers Troubleshoot and resolve product, network, deployment, and configuration-related issues Work directly with customers through case handling, troubleshooting calls,

CSQ427R261 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the wo

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is entering a new phase of growth in the ANZ region after five highly successful years on the ground in Australia. To accelerate our momentum, we are seeking an accomplished Account Executive to focus on acquiring new government customers across Australian and New Zealand government organisations. As a key contributor to our ANZ team, you will leverage your expertise to help government organisations streamline their processes, drive operational efficiency, and achieve their strategic goals using Smartsheet’s powerful platform. Reporting to the Regional Director, you will have a pivotal role in delivering transformative outcomes to public sector agencies. You Will: Sell Smartsheet solutions to government decision-makers, developing a deep understanding of public sector challenges, compliance needs, and technology trends. Become an expert in Smartsheet’s features, benefits, and applications, tailoring them to meet government requirements, including those related to procurement and digital transformation initiatives. Confidently present to senior executives across state and federal agencies, aligning Smartsheet solutions with their objectives to improve transparency, collaboration, and service delivery. Run end-to-end persona-based new business sales campaigns targeting appropriate organisations, across all levels of government. Qualify inbound leads and proactively engage in outbound outreach aligned to MEDDICC methodology, ensuring robust discovery and qualification of government opportunities. Develop and exec

SLSQ327R372 Databricks is seeking a Lakebase Sales Specialist Account Executive in Melbourne to help customers modernise their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have Drive new Lakebase revenue by identifying, qualifying, and closing Lakebase opportunities within a defined territory, in partnership with regional Account Executives and the broader account team. Lead with outcomes for key Lakebase personas — including platform teams and developers , data teams , and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architec

The Role The role sits within the Company and Personal Insolvency (CPI) Team, a specialist sub-team within Teneo’s Australian restructuring and insolvency practice. The team supports the administration of a broad range of corporate and personal insolvency appointments, including liquidations, voluntary administrations, receiverships, bankruptcies and restructuring matters. The role provides exposure to the day-to-day management of both new and existing insolvency appointments, including statutory compliance, investigations, stakeholder communication, financial analysis and asset realisation within the Australian insolvency framework. Key Responsibilities As a Consultant / Senior Consultant, the primary nature of work that you will get involved with will likely include: Case Administration and Compliance Assisting with the day-to-day administration of corporate and personal insolvency appointments. Supporting managers, directors and appointees with case strategy and the progression of matters. Maintaining accurate physical and electronic case files in accordance with firm procedures. Updating case checklists and statutory diaries. Preparing and reviewing statutory lodgements with ASIC and the ATO Monitoring and complying with statutory deadlines under the Corporations Act 2001, Bankruptcy Act 1966 and other relevant legislation. Reporting and Stakeholder Communication Preparing reports to creditors and other stakeholders, including progress reports, receipts and payments and estimated outcome statements. Drafting reports and updates to secured creditors, where relevant. Responding to creditor queries and other correspondence in a professional and timely manner. Liaising with directors, insolvent individuals, creditors, solicitors, agents, valuers, and other external stakeholders. Assisting with meetings of creditors Broader Support and Team Contribution Attending site and providing ongoing site support to assist with the trading of business subject to insolvency admi

Producer (Senior) - Hipster Whale About Us At Hipster Whale, we're passionate about creating bright and funny arcade action games that appeal to broad audiences - games that players will continue to enjoy for years to come! We’re looking for an experienced Senior Producer to join our team in a permanent, ongoing role.This is a highly collaborative role for someone who brings clarity, focus and momentum to game development. You’ll work across multiple projects and disciplines, helping teams plan effectively, make informed decisions, manage risks and deliver high-quality games on time and within scope. About the Role You’ll support both new development and live-ops releases across several mobile titles, partnering with a variety of disciplines, platform partners and other stakeholders. You’ll manage schedules and dependencies, keep communication flowing, and help teams stay motivated and focused on shared goals. The ideal candidate has experience successfully shipping commercial games, strong knowledge of production practices and Agile development, and the communication skills to work confidently with people at every level of an organisation. This is a full-time, ongoing position. We’re ideally looking for someone based in Melbourne and available to start as soon as possible. Applicants based in Australia must hold appropriate Australian working rights. Hipster Whale supports a hybrid working arrangement, with a minimum of two days per week in our Melbourne studio — currently Mondays and Thursdays. We also support flexibility to accommodate individual needs wherever possible. We’re proud to foster an inclusive and welcoming work environment. We encourage applications from people of all backgrounds, identities and perspectives. What You'll Do Own production across multiple projects, including new development and live-ops releases. Create and maintain project plans and release roadmaps, ensuring priorities, milestones, dependencies and k

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Field Sales Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square's mission of economic empowerment directly to the businesses that need it most. This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success. You

About the Team As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform. As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving. Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service. You're excited about this opportunity because you will… Collaborate and troubleshoot important issues for Merchants via phone and web Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses Promote retention and overall Merchant success through white-glove service Perform daily phone outreach to proactively resolve issues for Merchants Prioritise and escalate issues in partnership with our teams Managing conflicting deadlines, ensuring cross-functional collaboration Have a solutions-focussed mi