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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's products and decision-making. The Metrics team sits in the Central Market Management organization and owns the business metrics that leaders use to run the marketplace. We define these metrics, build and manage the tools and dashboards that make them reliable and easy to access, and drive consistent, standardized definitions across the organization. We are looking for a Data Scientist to join the Metrics team and help shape Lyft's products and decision-making. You will own a domain within the team's surface area, building and maintaining the data and metrics that leaders and partner teams rely on, with significant executive exposure along the way. We want an intellectually curious person with strong attention to detail, a track record of analytical problem-solving, and skilled communication. You will report to a Data Science Manager. Responsibilities Own one or more domain datasets end-to-end, from source data through to the metrics that consumers rely on Build and maintain the processing logic and pipelines that turn raw inputs into trusted, analysis-ready data Own the business metrics derived from that data, developing the deep understanding of the source needed to build each metric correctly Ensure the data is accurate, consistent, and reliable, with quality checks that catch problems before consumers see them Deliver data and metrics to stakeholders in a usable form, and support them as they integrate it into their decisions Partner with product managers, engineers, and operators to translate the data into decisions and action Communicate findings to stakeholders in a clear and concise manner Experience Degree in a quantitative field such as statistics, economics, applied math, operations research, or engineering (advanced degrees preferred), or relev

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of product changes. The Airports team, within the Driver organization, focuses on the airport marketplace and the unique products designed for this use case. Airports are one of the most important, impactful, and complex parts of Lyft’s Rideshare business, as they are a key part of both the rider and driver Lyft experience and have unique dynamics. As an Analytics Lead on the Airport team, you will collaborate with our team of engineers, product managers, and designers to conduct thorough data deep dives on airport performance, challenge our current strategy, and recommend enhancements to facilitate market growth. The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. In this role, you will help us tackle problems such as: How should we determine pricing and earnings for airport rides? Who are our current airport drivers and what segment can we focus on to grow our supply? How does this strategy interact with driver bonuses? Which airports are underperforming and which key metrics can we use to identify and classify airport performance? What targets should we set for these key metrics and how do we efficiently monitor these metrics? What is driving high cancellation rates today and which types of riders/drivers are cancelling? What product changes can we implement to reduce cancellation rates? How are riders and drivers using different ride modes at airports, and how do we design

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products and decision-making, owning everything from rider pricing to driver earnings, incentives, and efficient matching. We’re looking for passionate, driven engineers to build systems that empower our riders and drivers to have the best transportation experience possible through prediction, adaptivity, and personalization. We’re looking for someone who is excited about working in a fast-paced, innovative, and impactful environment to create reliable solutions to distributed computing, ML, and data problems. The Pricing team is a centerpiece of Lyft’s Marketplace org, determining prices for all rideshare products and supporting new initiatives. Rider Engagement develops rider-facing engagement levers and optimizes user pricing experience to drive both short term and long term business outcomes. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the business goals. As an owner of one of the most critical flows in the company, you will work on a wide array of challenges such as latency-sensitive concurrency problems, large scale distributed systems, and experimentation. If you’re interested in playing a large part in demand / supply management and improving the Lyft customer experience, this could be a great fit for you. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintaina

Work Flexibility: Hybrid What will you do: Facilitate all Scrum ceremonies (Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives) and ensure effective communication within the team. Work with cross-functional teams to ensure smooth collaboration and deliver high-quality products, focusing on creating high value increments that eventually meet the Definition of Done. Ensure that the team is delivering the committed work on time and within the agreed scope, while ensuring optimal performance and the elimination of blockers. Track and report on the progress of the team, ensuring that the status of sprints, work completion, and risks are communicated to stakeholders regularly. Establish and extend best practices enterprise-wide by continuously iterating on Program Management processes and capturing best practices Provide coaching and support to team members on Agile principles, Scrum practices, and effective collaboration within the embedded and hardware engineering domains. What you need: Required Qualifications: Bachelor’s degree in computer science or related discipline with total 9+ years of experience and minimum 4+ years as a Scrum Master Must have at least one Scrum Certification – CSM/ PSM1 and in-depth knowledge of agile and scrum practices and experience leading multiple scrum teams with different projects located across geographies with diverse cultures, and offshore environments. Excellent communication, interpersonal, and problem-solving skills. Experience with tools like JIRA, Confluence, or other Agile project ma

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As an Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Own the analytical integrity of safety data at Lyft. Set the definitions, inclusion criteria, and reconciliation logic behind every stated figure. Serve as the primary data liaison to external data auditors, ensuring clarity, consistency, and quality of safety data used in external reporting. Maintain documentation standards that ensure continuity across reporting cycles and compliance with reporting requirements. Run the publication cycle end to end: definitions freeze, data lock, QA, leadership review, sign-off. Catch definitional drift before it reaches a published number. Serve as the analytics counterpart to Business, Legal, Policy, and Communications on Safety data. Move safety reporting from volume counts to diagnosis: which categories are growing, where reported incidence diverges from ac

Role Description Dropbox is hiring an Account-Based Marketing Manager to help turn our highest-potential accounts into our next great customer relationships. As part of the Dropbox Marketing organization, you will create targeted, personalized marketing programs that engage priority buying groups, open doors within strategic accounts, and create or accelerate pipeline across the Dropbox portfolio. This is a hands-on IC4 individual contributor role for a high-agency marketer who combines strong campaign execution with analytical judgment, strategic prioritization, and cross-functional influence. You will work at the intersection of Marketing, Sales, and Data Science, translating account intelligence, product signals, buyer needs, and business priorities into compelling experiences that move accounts forward. You will independently lead cross-functional, multi-phase ABM initiatives, clarify ambiguous problems, make thoughtful tradeoffs, and help partners align around the highest-value opportunities. This role is built for an experimenter and builder. You will have the freedom to test new channels, messages, technologies, and account plays, learn quickly from performance, and scale the approaches that deliver results. You will help Dropbox strengthen its ABM motion by bringing together personalized experiences, product-led growth signals, and coordinated Sales engagement. You will join Dropbox at an important moment in the evolution of our sales-led growth strategy. You will gain meaningful exposure to senior Sales and Marketing leaders, work across a diverse portfolio of products and audiences, and see a direct connection between your ideas, the customer experiences you create, and measurable revenue impact. Responsibilities ABM campaign execution: D evelop and execute integrated 1:1, 1 :few , and 1:many programs with Marketing leadership that engage priority accounts, reach key buying-group members, generate qualified meetings, and create or accelerate pipeline. Crea

Role Description Dropbox is hiring an Account-Based Marketing Manager to help turn our highest-potential accounts into our next great customer relationships. As part of the Dropbox Marketing organization, you will create targeted, personalized marketing programs that engage priority buying groups, open doors within strategic accounts, and create or accelerate pipeline across the Dropbox portfolio. This is a hands-on IC4 individual contributor role for a high-agency marketer who combines strong campaign execution with analytical judgment, strategic prioritization, and cross-functional influence. You will work at the intersection of Marketing, Sales, and Data Science, translating account intelligence, product signals, buyer needs, and business priorities into compelling experiences that move accounts forward. You will independently lead cross-functional, multi-phase ABM initiatives, clarify ambiguous problems, make thoughtful tradeoffs, and help partners align around the highest-value opportunities. This role is built for an experimenter and builder. You will have the freedom to test new channels, messages, technologies, and account plays, learn quickly from performance, and scale the approaches that deliver results. You will help Dropbox strengthen its ABM motion by bringing together personalized experiences, product-led growth signals, and coordinated Sales engagement. You will join Dropbox at an important moment in the evolution of our sales-led growth strategy. You will gain meaningful exposure to senior Sales and Marketing leaders, work across a diverse portfolio of products and audiences, and see a direct connection between your ideas, the customer experiences you create, and measurable revenue impact. Responsibilities ABM campaign execution: D evelop and execute integrated 1:1, 1 :few , and 1:many programs with Marketing leadership that engage priority accounts, reach key buying-group members, generate qualified meetings, and create or accelerate pipeline. Crea

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Support Advocates as they expertly handle a high volume of customer inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it's key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve. We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team’s engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members. Your Success Profile What You Will Work On Lead a team of Customer Support Advocates who assist our customers with inbound support inquiries across multiple channels Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like Own and publish key

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Here is the updated summary for the Okta Device Access (ODA) and Okta Verify (OV) space, adapted to match the collaborative, ownership-focused, and candidate-centric tone of your PAM example: In this role, you will work as a trusted cross-functional partner on our Okta Device Access (ODA) and Okta Verify (OV) products, and have the opportunity to influence product and design decisions through your work. You will own the UX roadmap for ODA and OV, working closely with your design, product, and engineering partners to ensure that your work is aligned to the highest priority needs of the endpoint identity area, informing both long and near-term decisions. You’ll provide mentorship and coaching to more junior team members, helping raise the quality bar and impact of the team. ODA and OV’s goal is to develop products that enable Okta customers to secure their workforce right from physical device bootup, providing frictionless, phishing-resistant, and passwordless authentication. In this role, you’ll get to: Grow and develop a research practice aimed at understanding the needs of the OPA and OV teams, collaborate with stakeholders to craft research questions and execute research Scope, prioritize, organize, and manage research initiatives across these teams. Exercise flexibility in research methodology (as appropriate for the product space and timeline) by designing and utilizing generative studies or evaluative research, appropriately. Facilitate cross-dis

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity Reporting to the Director of Quality & Performance, this role as Engineering Manager of Performance & Resilience will drive performance and resiliency improvements for the Auth0 product at Okta. Here you'll be working with some of the most advanced technology in the space, helping to streamline and secure billions of access requests a year. In this role, you will work closely with architects, platform team members, and product engineers to build the testing infrastructure that keeps Auth0 performant at scale — including the frameworks, tooling, and realistic datasets that make that testing meaningful. The ideal candidate is passionate about software quality and architecture, a self-starter, intellectually curious, and brings deep experience with performance testing, load testing frameworks, dataset generation, performance analysis, monitoring tooling, and chaos engineering. What you’ll be doing Collaborate with architects, tech lead, product owners, security and operations engineers to implement best practices related to performance and resiliency Communicate and organize cross-team projects with high business

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions is the operator of six bikeshare systems across the country, including Bluebikes , the Boston area’s public bike share system. We’re looking for an Operations Specialist who wants to continue the micromobility revolution. As the Operations Specialist, you will support the General Manager of Bluebikes in developing and executing operational plans with a consistent eye towards service quality, operational excellence, continuous improvement, and the overall customer experience. You’ll roll up your sleeves for some hands-on problem solving, while also tackling big picture projects to improve the Bluebikes system. If you share our vision for active transportation that empowers local communities, reduces our environmental footprint, and brings people together, then we’d love to meet you! Responsibilities: Ensure smooth daily field operations: monitor performance, create/refine playbooks and SOPs, support workforce planning, oversee aspects of contractor relationship management, and perform occasional quality checks in field and depot Conduct deep-dive analysis to identify root causes of issues, using insights from field operations and data to collaborate with teams, implement solutions, and drive performance improvements Own end-to-end processes like invoicing and asset tracking to support the success of the business Audit performance of functional areas against SLAs, proactively identifying and escalating risks and inefficiencies Support the Bluebikes team in maintaining relationships with our city partners and addressing market-specific operational issues or special projects Communicate clearly and confidently with stakeholders, clients, and vendors, tackling challenging conversations when necessary Manage shifting priorities effectively, adapting to dynamic needs w

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Lifecycle Growth Marketing team engages with millions of Lyft riders and drivers to drive preference and usage of Lyft. The team runs hundreds of acquisition, engagement, retention and resurrection experiments every year across email, push notifications, SMS and in-app messaging surfaces. We are data-driven in everything we do. We test and measure all of our communications and tailor experiences to be personalized and contextual by audience segment. In this role, you will work closely with Product, Engineering, Analytics, Data Science, and Marketing Operations to design, test and optimize incentive and non-incentive messages and experiences. Responsibilities: Own the lifecycle marketing strategy for your audience — define the channel mix, set the prioritization framework, and ensure every communication delivers clear value to the target user Build and manage an experimentation program that drives measurable impact — from ideation through results, with a clear point of view on what to test Partner with Engineering, Product, and Data Science to unlock new platform capabilities, influence roadmaps, and push beyond out-of-the-box tooling Own performance reporting — define metrics, experimentation setup, and share results and next steps with stakeholders and leadership Drive creative strategy — brief, review, and iterate on assets across email, push, SMS and in-app with a strong feedback loop with designers and copywriters Apply behavioral science frameworks to inform message sequencing, timing, and incentive design Experience: 6+ years in growth marketing. You've owned a full lifecycle marketing program from the ground up — not just executing campaigns, but building strategy from high-level goals and managing a prioritized roadmap Strong SQL skills required — you’re comfortabl

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Reporting into the Manager of Global Investigations, the Investigator of Global Investigations will support all lines of business related to investigations (e.g. Platform Fraud, Community Safety, Law Enforcement Liaison & Partnerships, Insurance Fraud and Executive Protection & Risk Assessment). This role will efficiently and effectively build strong and meaningful relationships with internal business partners, law enforcement agencies, and other third parties to bring successful case resolution. This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to organized offenders and provides expertise to and gains buy-in from Law Enforcement Agencies to assist in the safe apprehension of these offenders. Responsibilities: Work in close partnership with the Manager of Global Investigations and Head of Global Security to set strategic objectives, drive accountability, and ensure successful delivery of key performance metrics Assist in the design and build of the global law enforcement outreach program, in order to regularly liaise and develop strategic relationships with law enforcement agencies Proactively maintain effective working relationships with law enforcement and government authorities Collaborate and build strong relationships with internal cross-functional partners, including Privacy/Identity/Integrity (PII), Risk, Community Safety, Legal, Public Policy, and other Operations teams and leaders across Lyft Plan and execute educational programs for law enforcement authorities on our business and challenges with external theft and loss Learn and develop a deep understanding of the businesses and activities related to Platform Fraud, Community Safety, Law Enforcement, Liaison & Partnerships, Insurance Fraud and Executi