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Active1mo ago

Analytics Lead, Safety Reporting

Lyft·📍 San Francisco, Canada

Employment

Full-Time

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$105K – $131.2K/yr

Role market pulse

How Analytics Lead demand looks in Canada

37/100 · watch

Live jobs

6

Posted 30d

1

30d movement

-80%

Remote share

0%

Salary listed

100%

Salary trend 1Y

Not enough history

Role overview

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As an Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with cu

What they are looking for

Skills & requirements

pythonsql

Qualification

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law; We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law

Department · SCC Analytics

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Hiring company

Lyft

Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go. Ride by ride, we’re changing the way our world works. We imagine a world where cities feel small again. Where transportation and tech bring people together, instead of apart. We see the future as community-driven — and it starts with you.

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