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Mid Market Retail Solutions Engineer Jobs

1,209 active opportunities · Updated for October 2026

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Explore current mid market retail solutions engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Notion
📍 New York• Full-time• $216K – $276K/yr
2mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to g

aiprocurement
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2mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role. What You’ll Achieve Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to g

aiprocurement
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Notion
📍 San Francisco• Full-time• $216K – $276K/yr
2mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to g

aiprocurement
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Elastic
📍 United States• $78.7K – $124.5K/yr
2mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search AI company, is looking for a high-energy Mid Market Account Executive to drive net-new revenue within Mid Market accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Mid Market segment. What You Will Be Doing Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %. Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get

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2mo ago

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role... Synthesia is seeking a Mid Market Account Executive to join us in the US. Reporting to one of our Regional Directors of Mid Market Sales, you will be tasked with generating, establishing and closing opportunities within your designated accounts in our Mid Market segment, which is between 100 and 1,000 employees. Central to this role is the ability to effectively communicate value, inspire prospects, and successfully sell the value of the Synthesia solution. We have ambitious revenue goals this year, and you will play a huge role in how the Mid Market team contributes to this. We are ideally looking for folks based in Austin. We're going through an exciting stage of our growth under the new leadership of our CRO. We aspire to create a world-class sales organisation where the most talented, relentless salespeople can thrive. If you're someone excited by making an impact and hungry for opportunity, then we'd love to hear from you. What you'll be doing… Running a full sales cycle within our Mid Market customers from cold outreach to close. With full ownership of your pipeline, you will build your account plans and identify top targets within those accounts. Use MEDDPICC to accurately qualify and id

restaigo
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At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is building the everything app for work so teams can plan, collaborate, and execute in one place. We’re hiring a Mid-Market Account Executive to help growing organisations across EMEA replace fragmented tools, manual handoffs, and workflow blind spots with a more unified way to operate. This role is a strong fit for a consultative seller who can turn high-intent inbound demand into durable revenue, run sharp discovery, and connect day-to-day pain to a clear business case for change. This role matters now because more mid-market teams are actively consolidating software, pushing for clearer visibility across work, and looking for practical ways to adopt AI without adding more complexity. You’ll partner with buyers who are already showing intent through trials, demo requests, and marketing demand, and help them see how ClickUp can become a more scalable operating system for work. Mission Drive new ARR across mid-market customers in EMEA by running disciplined, consultative inbound sales cycles, translating workflow pain into measurable business value, and building repeatable pipeline momentum. What You’ll Do Own new-business opportunities across mid-market accounts in your assigned EMEA region, from first response through discovery, demo, commercial process, negotiation, and close. Convert free trials, marketing-qualified leads, demo requests, and other high-intent demand into qualified pipeline and closed-won revenue. Run strong discovery conversations that uncover process friction, tool sprawl, stakeholder priorities, and the business case for adopting ClickUp. Deliver compelling product demos

awsmachine learningai
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Block
📍 United States of America, United States
3mo ago

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role At Square, we’re re-imagining how mid-market businesses grow. As a Mid-Market Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution. If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role. You Will Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merchants. Build

aisalesforcerecruitment
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Harvey
📍 Mexico• Full-time• Remote
3mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Mid Market Sales Manager at Harvey, you will build and lead our founding Mid Market sales pod in Mexico City , helping establish Harvey's presence across Mexico. You'll lead and coach high-performing Account Executives in driving the growth and adoption of our AI platform within midsized and boutique law firms, as well as in-house legal teams. As one of our earliest sales leaders in the region, you'll play a critical role in building the team, shaping our culture, and defining how Harvey scales in Mexico. You'll be responsible for delivering ambitious sales targets while remaining hands-on with customers, coaching your team through complex deals, and helping establish the playbooks, operating rhythms, and best practices that will serve as the foundation for future

REMOTEai
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Multiverse
📍 London• Full-time• Remote
3mo ago

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We are seeking a highly motivated and results-driven Account Executive to join our team. The AE will work specifically within our Mid Market segment clients, partnering closely with executive-level stakeholders to drive and deliver meaningful, diversity-focused, workplace transformation. Specifically, you will: Learn the world-class Multiverse GTM playbook supported by industry-leading sales training and a true development culture Master MEDDIC to drive and grow your opportunities Drive new business opportunities across our most strategic accounts, connecting with C-level to C-2 business leaders. Our Mid Market opportunities will specifically be 6-figure deals surrounding digital transformation in enterprise-level organisations Understand the challenges your prospective customers face related to digital transformation in the age of AI, thinking around capacity, capability, and diversity, and learn to position the Multiverse solution appropriately Keep your a

REMOTEai
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LaunchDarkly
📍 United States• Remote• $136K – $187K/yr
3mo ago

About the Job: The Mid-Market Account Executive will drive LaunchDarkly's growth across a blended book of net-new and existing accounts. Acting as the "quarterback" for a defined book of business, you will develop and execute account strategies, run technical discovery and proof-of-concept cycles, and help customers successfully test, purchase, and adopt LaunchDarkly's platform. Responsibilities: Pipeline Generation: Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts. Value Articulation: Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model. Technical Discovery: Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP). Solution Demonstration: Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects. Account Expansion: Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base. Customer Success: Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering. Revenue Growth: Consistently hit revenue targets across both net-new and expansion motions. Collaboration: Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success. Strategic Thinking & Execution: Design and execute account strategies that balance net-new acquisition with expansion of existing customers. Identify and capitalize on usage-based pricing signals and third-party architecture fit to prioritize opportunities. Adapt strategies as customer needs and market dynamics evolve, ensuring continuous growth and a competitive edge. Full-Cycle Sales Expertise: Proven track record managing a full sales cycle, from inbound qualification and prospecting through close and expansion. Deep understandin

REMOTEawsazuregcp
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3mo ago

Mid-Market Account Executive As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Turkish language preferred Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Benefits and Growth: High income earning opportunities based on self performance O

aigorust
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職務概要 Mid-Market Account Executive(小規模顧客担当営業) は、担当領域における売上成長のすべてにオーナーシップを持ち、新規機会の創出・育成、パイプライン管理、アカウント戦略の実行、および既存顧客の拡大を担います。 本ポジションは個人予算達成に強いコミットメントを持ち、プリセールス、SDR、チャネルセールス、およびRubrik パートナーと連携しながら、日本国内の担当主要アカウントに対して Rubrik を代表して活動し、売上目標を達成いただきます。また、エンド・ツー・エンドでセールスプロセスを管理し、チーム全体の成功において重要な役割を果たします。 理想的な候補者は、Fortune 1000 企業に対して優れた営業実績を持ち、パイプラインの力強い拡大、アウトバウンドによる新規開拓、徹底した要件確認、イノベーション、そして継続的なハードワークを実証している方です。データセンター領域へのエンタープライズソフトウェア、SaaS、クラウド、IT インフラ関連製品・サービスの営業経験は必須です。 主な業務内容 担当エリアの営業計画を策定および実行し、プロスペクティング、案件の見極め、管理、クロージングを通じて個人予算を達成する 多数の戦略的商談を推進するため、パイプラインを構築・管理する 小規模顧客を中心としたアカウントにおいて、新規成長機会を特定し、クロージングまで導く 複雑なデータセンター環境において Rubrik のソリューションを提案・プレゼンテーションする パートナー、ディストリビューター、VAR と協業し、共同販売および戦略立案を行い、高い成長を実現する ローカル市場の動向や新たなビジネス機会、チャネルパートナー候補について Rubrik マネジメントへフィードバックを提供する 応募資格(About You) IT インフラまたは SaaS のいずれかにおける 3年以上のテック営業経験 新規顧客(Net New Logos)獲得における一貫した成功実績 Fortune 1000 クラスのエンドユーザー向け営業での高い実績 チャネルとの協業において、高いオーナーシップと深い理解・経験を有する方 継続的に目標を達成・上回ってきた実績 高い達成意欲と「やり切る」マインドセット 複雑なソリューションを販売した経験 変化の早い環境でも自律して動け、マトリクス型組織で高いパフォーマンスを発揮できる方 Rubrik の RIVET バリュー を体現し、チームと協働しながら前向きな文化づくりに貢献できる方 #LI-FT1 Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our g

aiauditing
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Harvey
📍 San Francisco• Full-time• $125K – $145K/yr
4mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale. What You'll Do Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. Training & Enable

aisalesforce
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Harvey
📍 Chicago• Full-time• Remote• $125K – $145K/yr
4mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale. What You'll Do Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. Training & Enable

REMOTEaisalesforce
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Replit
📍 New York• Full-time• Remote• $140K – $220K/yr
4mo ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools

REMOTEaiExcelproject management
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