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Office Of Transformation Process Redesign Director Jobs

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O
1mo ago

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible for ensuring smooth, successful product launches across internal and external teams. You’ll be the glue connecting product teams and support operations, equipping teams with the tools and knowledge needed to support new product rollouts. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale. We’re looking for someone who thrives at the intersection of product management, team enablement, and customer advocacy, and who enjoys working cross-functionally in a fast-paced, evolving environment. This person will manage the day-to-day work while also helping architect the systems needed to scale it. The successful candidate will be a leader-coach who can lead a small team while continuing to perform individual contributor work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead a team coordinating product launches across internal and external teams, ensuring seamless execution and support readiness. Set the team’s strategy and priorities, translate them into c

awsrestai
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O
OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with architecture, infrastructure, and vendor teams to evaluate system performance and guide critical design decisions. Our team focuses on building and applying performance modeling frameworks to understand system behavior, quantify tradeoffs, and inform next-generation infrastructure design. About the Role We are seeking Performance Modeling Engineers to develop and apply modeling tools that evaluate AI system performance and inform architectural decisions. In this role, you will work closely with the Performance Modeling Lead and partner teams to analyze system behavior, run simulations or analytical models, and help quantify tradeoffs across compute, memory, networking, and storage. You will contribute to building modeling frameworks and applying them to real-world questions that impact system design and vendor decisions. This role is well-suited for engineers with strong software or modeling backgrounds who are interested in developing deeper expertise in system architecture and AI infrastructure. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Develop and maintain performance modeling tools and frameworks. Build models to evaluate system behavior across: compute, memory, and interconnect subsystems distributed system scaling and bottlenecks. Run simulations and analytical models to support architectural tradeoff analysis. Collaborate with performance modeling lead and system architects to answer forward-looking design questions. Analyze and interpret modeling outputs, translating results into actionable insights. Validate models against real system measurements and workload behavior. Contribute to improving modeling fidelity, usability, and scalability. Qualifications Strong software engineeri

awsrestai
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O
OpenAI
📍 Singapore• Full-time• From S$2M/yr
1mo ago

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, fina

awsrestai
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O
OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role We are seeking a Support Operations Lead who combines operational leadership, systems thinking, vendor management, and hands-on execution. You’ll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, you’ll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale. This is not a traditional support operations lead role. We’re looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains. Lead multi-site partner management, including commercial ownership, capacity planning and workfor

awsrestai
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O
OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with research, software, and external hardware partners to shape the next generation of AI systems, from silicon through full-scale deployments. Our team focuses on understanding and optimizing performance across the full system stack—ensuring that architectural decisions are grounded in rigorous, quantitative analysis of real-world workloads. About the Role We are seeking a Performance Modeling Lead to build and lead a small, high-impact team responsible for answering forward-looking architectural questions across AI infrastructure systems. You will develop modeling frameworks and methodologies to evaluate system-level tradeoffs and guide key design decisions. Your work will directly influence reference architectures, vendor designs, and long-term infrastructure strategy. This role sits at the intersection of AI workloads, system architecture, and quantitative modeling, and requires strong technical judgment, ownership, and the ability to translate complex analysis into clear, actionable guidance. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Build and own a performance modeling framework/toolchain to evaluate AI systems across multiple levels of abstraction. Analyze and quantify architectural tradeoffs across compute, memory, networking, storage, and system topology. Develop performance models to guide decisions on: scale-up vs. scale-out architectures interconnect and network design memory hierarchy and system balance. Translate modeling outputs into clear recommendations for internal teams and external hardware vendors. Influence reference designs and vendor roadmaps through data-driven insights. Partner closely with machine learning, systems, and hardware teams to understand workload characte

awsrestmachine learning
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About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help retail customers across UKI & North reimagine customer experience, store and supply-chain operations, merchandising, marketing, and enterprise productivity with AI. This role can be based in Munich or Berlin. In Munich, we use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In Berlin, this will be a remote based role for now. In this role, you'll: Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan Lead large enterprise retail customers’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the r

awsrestai
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E(
1mo ago

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who we are Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google). Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. All our team members hail from top-tier educational institutions such as Stanford, MIT, UC Berkeley, CMU and Indian Institute of Technology. We’re well funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore, India. This will be a hybrid role where we expect employees to work from office three days a week. Who you are We are seeking an

pythonawsazure
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう! Sales team’s mission? 営業チームは様々なインターナルチームやパートナー様と協業しながら、お客様にSnowflakeの価値や魅力を伝えていくと共に、長期的なデータ戦略のアドバイザーとして活動しております。 日本のフィールドセールスチームは顧客サイズや業界ごとにチームを分けて活動しております。ビジネスの拡大に伴い、エンタープライズアカウントを担当頂ける優秀な方を募集しております。一緒に日本市場をSnowflakeで盛り上げていきませんか? The impact you will make: Snowflake製品のエキスパートになり、ディスカバリーコール、カスタマイズデモ、見込み顧客へのプレゼンテーションを実施する。 お客様の既存および将来のITロードマップを理解することで、信頼できるアドバイザーとなり、Snowflakeのソリューションを市場内で推進する。 見込み客の認定、新規顧客の開拓、継続的な既存顧客の開拓。 担当アカウントの販売機会の獲得及び導入、拡大、深耕。 ターゲットとなる見込み客リストとアカウントプランを用いて、営業戦略を策定し、四半期および年次ベースで、割り当てられたアカウント/テリトリーにおける売上目標達成を達成する。 CxO、ITエグゼクティブ、LOBエグゼクティブ、および他の主要なステークホルダーと密接な関係を築き、信頼を構築。 セールス エンジニアリング、プロフェッショナル サービス、マーケティング、パートナーを含むクロスファンクショナル・チームと緊密に連携する。 Who you are: SaaS業界で自動車業界に対して6年以上のフィールドセールス経験。 新規顧客との関係構築、管理、開発、契約締結までの一連の流れに長けた方。 クリエイティブな見込み客発掘力を活かして、戦略的に新規ビジネスを開拓した経験。 アカウントプランや営業戦略を自発的に立てられる。 顧客の課題を的確に把握し、適切なソリューションとその期待効果をバリューセリングした経験。 優れたコミュニケーション能力およびプレゼンテーション能力。 エグゼクティブ層に直接アプローチでき、長期的な関係性を構築できる力。 データテクノロジーへのパッション、自発的に業界の勉強しながら最新のトレンドをキャッチできる洞察力。 社内外問わず適切な人をいかに巻き込み、より大きく、より早く、事を成し遂げられる能力や経験。 様々な部署と上手に連携できて、お互いサポートする「One Team」マインドセットを持っている方。 ビジネス英語ができる方歓迎。 Japan Benefits (一部) Free lunch at office 401K(企業型確定

aigorust
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PE
Private Employer
📍 Uttar Pradesh, India• Full-time
1mo ago

Position Summary: We are seeking an experienced and dynamic Associate/Senior Associate – Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting. Key Responsibilities: Vendor Onboarding & Management  Manage end-to-end vendor onboarding processes, including document collection, verification, due diligence, and system registration.  Coordinate with vendors through calls, emails, and meetings to ensure timely completion of onboarding requirements.  Ensure vendor master data accuracy and compliance with organizational policies.  Support vendor lifecycle management activities, including updates and maintenance of vendor records. SAP & Procurement Operations:  Work extensively on SAP MM and SaaS-based procurement platforms for vendor onboarding and master data management.  Coordinate between procurement, finance, compliance, and business teams to facilitate smooth onboarding.  Resolve onboarding-related issues and provide operational support to stakeholders. Dashboard & Reporting  Develop and maintain management dashboards, MIS reports, and performance trackers using MS Excel and other reporting tools.  Analyze onboarding metrics and generate actionable insights for management.  Monitor onboarding turnaround times and identify opportunities for process improvement. Stakeholder Management  Collaborate with internal business stakeholders to understand onboarding requirements and provide timely support.  Maintain strong relationships with vendors and internal teams.  Ensure effective communication and follow-up with all stakeholders to achieve onboarding targets. Require

PE
Private Employer
📍 Uttar Pradesh, India• Full-time
1mo ago

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for an experienced program manager in our Gold team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Responsibilities: ● Plan and Drive complex programs simultaneously from initiation through launch ● Collaborate with multiple cross functional teams to drive program launch, ensuring ownership of the revenue including call center, insurance partners, marketing, tech and product teams, ● Proactively identify and resolve product issues by effectively working with Product Managers, Business Owners and Engineering Teams ● Individual contributor role in a matrix structure ● Report and communicate progress and status of projects to relevant stakeholders ● Build program review cadence and bring discipline to track success objectively ● Assist in production launches, coordinate UAT, implementation of process change and trainings as needed ● Help in monthly and quarterly roadmap planning by reaching out to dependant business and prioritizing their asks ● Identify the right KPIs for multiple teams, build dashboards to rack these KPIs and highlight in the right meetings Basic Qualifications : ● 3 - 5 years of experience in managing projects across cross functional teams ● Experience working directly with business stakeholders. ● Experience in strategy consulting, ceo office, chief of staff, EIR roles ● Bachelor's degree in Engineering, business or related technical field ● Strong oral and written communication skills are crucial ● Prior work experience in insurance or fintech pre

PE
Private Employer
📍 Uttar Pradesh, India• Full-time
1mo ago

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Roles‌ ‌& ‌Responsibilities:- ● Lead the P&L responsibility for RU & transit categories along with focus on bottomline enhancing strategies, optimising costs and delivering revenue targets. ● Own the business growth charter and work closely with central teams to strategize and coordinate user and value growth. ● Devise innovative user growth strategies in line with the category’s vision and business goals to increase the category’s presence on and off the app. ● Work closely with management to share funnel conversion improvement ideas, feedback & present results. ● Identify demand levers by thoroughly understanding consumer behavior and building offerings around it. ● Identifying user cohorts and run custom growth campaigns to drive user activation and user reactivation for growth. ● Define user acquisition and user retention strategies. ● Monitor market trends, research consumer markets, and competitors’ activities. ● Have an understanding of marketing and consumer behavior, experience in deploying successful marketing campaigns, and take ownership of implementation, tracking, and analytics. ● Create and execute a strong performance marketing strategy & execution plan for building awareness and driving conversions. ● Measure and report the performance of all marketing campaigns, and assess ROI and KPIs to track their efficacy over time Competencies. ● P&L Ownership ● Category Management. ● Offline, CLM Marketing & Performance Marketing. ● GTM Strategy. ● Product Strategy. ● Advance MS-Office, MS-Excel skills The‌ ‌Ideal‌ ‌Candidate‌ Must Have: ● 5-7‌ ‌years‌ ‌of‌ experience‌ ‌in‌ bill payments/transit or

reactgitai
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PE
Private Employer
📍 Remote• Full-time• Remote
1mo ago

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone. Curai Health is an AI-powered, virtual multispecialty primary care clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs. Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco. This is a Curai Health, Inc. position.

REMOTEmachine learningai
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Work Schedule: Thursday through Monday Status: Temp to potential full-time Essential Functions and Key Responsibilities: Maintain focus on the TaylorMade athlete and golf at the center of everything. Leverage passion and position to strategically authenticate TaylorMade stories in the marketplace, bringing the brand and product innovation stories to life across the retail landscape as the local product expert Develop and maintain strong partnerships with approximately 40 off-course retail locations, fostering brand loyalty and ensuring consistent engagement across diverse retail environments. Maintain a high level of product and fitting knowledge to educate retailer associates and fitters to assist customers Deliver engaging training experiences to upskill and inspire retail associates and fitters on TaylorMade’s mission, brand and product innovation Work closely with each retail location to uphold TaylorMade’s visual merchandising standards and deliver an exceptional in-store experience—ensuring the brand is showcased at its best and aligned with customer expectations Engage, communicate and work closely with fellow Brand Ambassadors around the country to effectively understand best practices and foster a passionate community culture Leverage marketplace expertise to develop locally relevant annual and seasonal strategies aligned with greater TaylorMade initiatives Collaborate with sales and marketing leadership by providing weekly insights reports that reflect consumer behaviors, product feedback, competitive activity, and market trends Work a Thursday–Monday schedule (40 hours) tailored to retail demands, with Mondays dedicated to office-based tasks—preparing reports and delivering actionable insights from weekly calls. Performs other related duties

Excelproject management
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T
7 days ago

**Must be 18+** Job Responsibilities Assist the event sales team in managing client inquiries and bookings. Coordinate event logistics, including scheduling and room setup. Communicate with clients to gather event requirements and preferences. Provide excellent guestservice by addressing client queries and concerns. Maintain accurate records of client interactions and bookings. Collaborate with internal teams to ensure the successful execution of events. Critical Skills & Experience Requirements Strong organizational and administrative skills. Excellent communication and customer service abilities. Detail-oriented with the ability to manage multiple tasks simultaneously. Proficiency in office software and booking systems. Previous experience in event coordination or administrative roles is a plus. Non-Tipped - "Min 19.00 - Max 23.00" Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misc

logisticshuman resourcescustomer service
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Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Virtual Premier Banker within PNC's Wealth Management organization, you will be based in Scottsdale, AZ. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Develop and execute strategies to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue and deepening share of wallet with existing clients. Proactively generate and manage leads and hold client appointments virtually. Leverages needs based and consultative conversational skills, experience, and acquired knowledge of bank p

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