Office Of Transformation Process Redesign Director Jobs

About the Team OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. A key part of achieving that mission is training models that deeply understand and reflect human preferences — the Human Data team is at the heart of that effort. The Human Data engineering team creates the systems that enable scalable, high-quality human feedback. These systems are essential to how OpenAI trains and improves its most advanced models. Engineers on this team collaborate closely with world-class researchers to bring alignment techniques to life — from experimental ideas to production-ready feedback loops. About the Role We’re looking for software engineers to join the Human Data team and build the platforms, prototypes, tools, and infrastructure that power how our AI models are trained, aligned, and evaluated. You’ll partner with researchers and cross-functional teams to bring alignment ideas to life, influence future model training, and shape how models interact with the real world. We’re looking for people who are excited by technical ownership, enjoy working across the stack, and are eager to solve ambiguous problems in a high-impact, fast-paced environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and maintain robust full-stack systems for feedback collection, data labeling, and evaluation pipelines, while maintaining high levels of security. Translate experimental alignment research into scalable production infrastructure, including inference and model training stacks. Design and iterate on user-facing tools and backend services to support high-quality data workflows Partner with researchers, engineers, and program leads to shape feedback loops and model interaction paradigms Drive infrastructure improvements that enable faster iteration and scaling across OpenAI’s frontier models, from internal r

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We’re looking for a product manufacturing engineer, who will be responsible for driving technical initiatives related to manufacturing to ensure product success from concept to launch and through mass production with a specific focus on PCB and PCBa manufacturing and process. You’ll have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams,TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: In this role, you’ll be responsible for driving manufacturing and quality initiatives to ensure product success from concept to launch Lead the product design and the manufacturing process for next-gen AI hardware system development, you will have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams, TPMs and external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards. Lead the team to establish NPI product manufacturing process, systems and quality controls, defining clear milestones and deliverables, drive internal process improvements across multiple terms and functions Provide hands-on product manufacturing analysis during desi

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our ChatGPT Enterprise Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. Our EDU Account Director will specialize in working with education institutions and companies as they adopt OpenAI’s products. For example, this individual will focus on helping support universities K-12 institutions as they evaluate and adopt ChatGPT Enterprise for their administrators, faculty and students. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll represent OpenAI as a thought leader in AI, and partner with researchers, engineers, and solution strategists to help customers evolve their AI journeys. ChatGPT Enterprise (launched Aug’23) is being rapidly adopted by companies around the world, and we’re looking for tenured Account Directors to join our team and continue to bring both new customers onto the product, and expand existing ones. This role is based in Sydney. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Lead our enterprise prospects’ journeys from consideration to purchase. Partner with Account Associates, Solutions Engineering and Customer Success

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is building a dedicated Digital Natives vertical focused on high-growth technology and internet companies shaping the future of software. As a Sales Manager, you will recruit, develop, and lead a team of senior Account Directors responsible for landing and expanding OpenAI’s largest and most strategic Digital Native customers. You will define how we win in this segment — establishing the operating cadence, deal strategy, and vertical GTM playbook for engaging sophisticated, technically fluent buyers building AI into their core products. You will operate as a hands-on front-line leader: deeply involved in complex opportunities, elevating sales discipline, and shaping how OpenAI scales enterprise revenue in the most dynamic segment of the market. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Key Responsibilities Recruit and develop a high-performing team of Account Directors. Establish a coaching culture centered on rigorous deal reviews, structured 1:1s, and clear performance standards. Raise the talent bar continuously through thoughtful hiring, development, and accountability. Architect and refine the GTM strategy for high-growth tech and internet companies. Shape territory design, account prioritization, and coverage mo

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Build and manage a pipeline of new business opportunities Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Analyze opportunity metrics to create reports and provide insights to internal stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of other te

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage ~five key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise customers’ journeys from ideation to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborat

About the Team OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI. About the Role As an Engineer on our hardware optimization and co-design team, you will co-design future hardware from different vendors for programmability and performance. You will work with our kernel, compiler and machine learning engineers to understand their unique needs related to ML techniques, algorithms, numerical approximations, programming expressivity, and compiler optimizations. You will evangelize these constraints with various vendors to develop and influence future hardware architectures towards efficient training and inference on our models. If you are excited about efficiently distributing a large language model across devices, dealing with and optimizing system-wide/rack-wide networking bottlenecks and eventually tailoring the compute pipe and memory hierarchy of the hardware platform, simulating workloads at different abstractions and working closely with our partners, this is the perfect opportunity! This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Key Responsibilities Co-design future hardware for programmability and performance with our hardware vendors Assist hardware vendors in developing optimal kernels and add support for it in our compiler Develop performance estimates for critical kernels for different hardware configurations and drive decisions on compute core and memory h

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. Role summary We are seeking a Networking Operating System Firmware Engineer to help bootstrap and scale the switching layer of our AI supercomputers. In this role, you will build and maintain custom NOS images from scratch, using open source components from SONiC, SAI, FRR, and related networking stacks while working across the Linux kernel, switch ASIC SAI/SDKs, platform drivers, control-plane services, and orchestration layers. This is a software engineering role that requires a deep understanding of networking, NOS internals, switch hardware, and production systems. You will design, implement, test, and debug production NOS software across platform drivers, routing and control-plane state, ASIC programming, observability, and fleet integration. The engineer in this role should be able to work through ambiguous, open-ended technical problems and drive feature development across software, hardware, and vendor boundaries. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will Design, develop, and maintain custom NOS images for large-scale AI fabrics, using open source components from SONiC, FRR, and related networking stacks. Integrate, build and configure Linux kernel components, device drivers, switch ASIC SDKs, and SAI layers. Bring up new switch platforms, including thermal and fan control, power monitoring, transceiver management, watchdogs, OSFP CMIS, L

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Build and manage a pipeline of new business opportunities Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Analyze opportunity metrics to create reports and provide insights to internal stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business opera

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You’ll thrive in this rol

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan Lead our prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, financ

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. The Marketing Insights & Analytics team aims to understand the markets, audiences, behaviors, attitudes and needs to shape outreach strategies and inform product and business decisions. We’re the strategic partner that discovers insights, specifically: foundational understanding, marketing strategy, thought leadership, measurement and tracking. About the Role You will be the Market Research Lead that translates insights into actionable marketing plans and executions, drive business results, and orient the team towards strategic thinking to drive brand outcomes. This is critical as we hope to reach millions of users and businesses worldwide. This role can be based in San Francisco, CA or NYC, NY utilizing a hybrid work model (3 days per week in-office). In this role, you will: Play an integral part of Marketing and be a strategic partner to brand, product marketing, creative, product and beyond. Design, execute, and deliver high-impact research using mixed methods. Work on a diverse portfolio of business challenges - how do we reach the next billion people, how do we grow internationally, how do we position our suite of products, and how do we ship joy to our customers. Translate business questions into research plans. Translate data into clear, compelling narratives. Develop deep empathy for developers, builders, and technical decision-makers, understanding their workflows, motivations, and pain points across the lifecycle Shape go-to-market str

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions tailored to the demands of advanced AI workloads. We work across the full stack—from silicon to system integration—partnering closely with internal teams and external vendors to define and deliver next-generation AI infrastructure. Our team focuses on defining scalable, high-performance system architectures and reference designs that balance performance, cost, and operational efficiency across rapidly evolving technologies. About the Role We are seeking a 3P Architect to define and drive rack- and cluster-level reference designs in collaboration with external partners. This role is responsible for translating workload requirements and system-level goals into concrete architectures, aligning partners on critical design attributes, and ensuring vendor roadmaps meet our infrastructure needs. You will work closely with performance modeling and internal architecture teams to evaluate tradeoffs, while owning the end-to-end definition and execution of third-party system designs. This includes identifying gaps in current technologies, driving vendor development, and shaping future infrastructure capabilities. This role requires strong system intuition, cross-functional leadership, and the ability to operate effectively across internal teams and external ecosystems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Define rack- and cluster-level reference architectures for AI infrastructure deployments. Translate workload requirements into clear system design specifications and partner deliverables. Collaborate with performance modeling teams to evaluate architectural tradeoffs and system behaviors. Align internal stakeholders and external partners on critical system attributes (performance, cost, power, reliability, scalability). Identify gaps in current technology offerings and dr

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help manufacturing customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Manufacturing, you will own executive-level relationships with leading manufacturers and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as engineering and product development, factory and operational efficiency, supply chain optimization, quality management, predictive maintenance, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the manufacturing industry with AI. This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates. In this role

About the team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relat