Operational Excellence Engineer Jobs

Citi's Investor Services Technology group is seeking an exceptional Software Engineer to join as a hands-on technical leader building the Investor Services Workbench (ISW) — Citi's unified platform for client onboarding, lifecycle management, operational workflow orchestration, and real-time business activity visibility across Custody, Fund Services, and Securities Finance. This is an E ngineering role first . The right candidate uses AI-assisted development tools to write production ready code and ships features on a continuous cadence. You will be embedded within ISW delivery squads, contributing directly to backend services, workflow engines, API layers, and client-facing features, while also serving as a domain authority who ensures the platform is built on a sound understanding of Custody and Fund Services operations. You will collaborate closely with product owners, UX engineers, data architects, and operations SMEs. Your code, your reviews, and your domain knowledge will directly shape how institutional clients and Citi operations teams experience the Workbench. Responsibilities: Hands-On Feature Delivery Design, develop, test, and ship production-quality features across the ISW backend (Java/Spring Boot) and frontend (React/TypeScript) — contributing to every sprint with meaningful, reviewed, merged code. AI-Augmented Development Use AI pair-programming tools (GitHub Copilot, Cursor, Claude) as a first-class part of your daily workflow — for code generation, test synthesis, refactoring, documentation, and API design acceleration. Champion adoption across squads. Domain Translation Apply deep Custody and Fund Services domain knowledge to translate business requirements into technically precise, implementation-ready specifications —

The Process Improvement Lead Analyst is a senior-level position responsible for leading the end‑to‑end design, execution, and delivery of dispute modernization initiatives through the implementation of emerging technologies, including AI/ML, Robotic Process Automation (RPA), and Business Process Management (BPM) solutions. This role acts as the business architect and focal point for multiple Dispute transformation initiatives, owning delivery from business needs identification through implementation, testing, validation, and change management. The position partners closely with Operations, Technology, Risk, Compliance, and other cross‑functional stakeholders to ensure solutions are aligned with operational, regulatory, and organizational objectives and deliver measurable, sustainable outcomes. Responsibilities: Lead the end‑to‑end implementation of emerging technology solutions (AI/ML, RPA, BPM, advanced analytics) across the Disputes organization. Translate operational, regulatory, and organizational objectives into clear technology transformation roadmaps and business requirements with defined milestones, KPIs, and tangible business outcomes. Serve as business architect for the Dispute organization, ensuring solutions are scalable, compliant, and aligned to enterprise strategy. Drive continuous improvement by identifying opportunities to automate, digitize, and streamline dispute processes. Act as the primary liaison between business operations and technology teams, ensuring requirements are clearly defined, prioritized, and delivered as intended. Experience leading transformational efforts through automation of manual processes leveraging BPM, RPA or PLM applications Experience performing end-to-end gap assessments, thorough root cause analysis and formulating recommendations to address findings Perform User Acceptance Testi

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Serve as advisor or coach to new or lower level analysts Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguard

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Serve as advisor or coach to new or lower level analysts Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguard

Become a part of our caring community The Population Health Strategy Director is responsible for improving the quality of care and outcomes while managing costs for our Illinois members. The Population Health Strategy Director identifies health needs including chronic diseases, disabilities, and health disparities within the health plan membership and develops functional strategies (often segment specific) to address these. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision; Uses independent judgment requiring analysis of variable factors and determining the best course of action. Identify health needs such as chronic diseases or disabilities, or the health needs of the underserved and influence department’s strategy. Develop strategic design, operational implementation plan, and ongoing evaluation of population health initiatives based on a deep understanding of scientific population health principles. Serve as the consultative subject matter expert and liaison to internal and external stakeholders on population health activities and established goals. Provide insights required to improve coordination of care, access to care, member utilization of healthcare systems, and improve overall health outcomes. Collaborate with cross functional teams such as clinical, operational, and financial to support Market-wide initiatives. Use your skills to make an impact REQUIRED QUALIFICATIONS: Must reside in Illinois or within 40 miles of the border; Occasional travel to office for staff meetings, training, etc. Bachelor’s degree in nursing, social work, health services research, health policy, information technology or related field. Minimum five (5) years of progressive

The Senior Full stack Application Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Cit

Become a part of our caring community The Care Management Support Assistant (CMSA) helps support Humana's Special Needs Population (SNP) members, including those who are low-income and managing chronic conditions. The CMSA provides non-clinical, administrative assistance to facilitate members' access to appropriate resources, helping them achieve or maintain wellness. Responsibilities include supporting member assessments, guiding members and families, and promoting engagement with care and well-being resources. The CMSA executes moderately complex administrative, operational, and customer support assignments and interprets department policies within established guidelines. Provide administrative, non-clinical support for care management activities. Support assessment and evaluation of member needs, determining appropriate resources. Guide members and families in understanding and accessing care and wellness resources. Facilitate communication between members, families, and appropriate resources. Support moderately complex operational tasks. Make and receive calls using multiple digital platforms. Educate members and families on available resources and steer them towards appropriate support. Ensure compliance with departmental policies, quality standards, and established procedures. Use your skills to make an impact Required Qualifications Must reside in the state of Michigan . 1+ year administrative support experience in the healthcare industry or related setting. Demonstrated understanding of member needs and the ability to navigate and use care and well-being resources to provide appropriate guidance. 2+ years' experience using a variety of electronic information

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Salesforce Developer reports to the Director of Growth and is responsible for designing and building solutions that optimize team workflows and drive operational efficiency across the organization. The Salesforce Developer works collaboratively with engineering team members and serves as a core technical resource for custom Salesforce development, API integrations, and platform best practices. The key responsibilities for this role are as follows: Design, develop, document, build, test, and deploy custom Salesforce solutions including Lightning Web Components (LWC), Visualforce, Apex Classes, Controllers, Triggers, and Salesforce Flows. Maintain and enhance third-party integrations connected to Salesforce (e.g., CTI, web portals, marketing automation tools) using REST/SOAP APIs and enterprise integration patterns. Coordinate and execute release and deployment processes using established DevOps standards, version control systems (Git), and CI/CD tools. Collaborate with cross-functional technical teams (IT, BI, Business Systems Analysts) to align on project objectives, streamline requirements, and drive system improvements.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Staff Engineer - Salesforce & Data Engineering reports to the Director of Growth and serves as a technical authority bridging Oak Street Health’s Salesforce CRM ecosystem with enterprise-grade cloud data platforms. This role is responsible for architecting, designing, and deploying scalable end-to-end data pipelines and custom programmatic Salesforce solutions that optimize workflows and drive operational efficiency across the organization. The Staff Engineer mentors engineering team members at all levels and serves as a primary SME for cloud data architecture, Salesforce data integration patterns, and engineering best practices. The key responsibilities for this role are as follows: Lead the architecture, design, and deployment of scalable Azure Databricks data pipelines using PySpark, Delta Live Tables, and Medallion Architecture (Bronze, Silver, Gold layers). Drive enterprise architecture and custom development across the Salesforce platform, including Lightning Web Components (LWC), Visualforce, Apex (Classes, Controllers, Triggers), and Salesforce Flows. Architect and maintain robust enterprise integrations and complex data sync patterns between Salesforce, Azure Data Lake Storage (ADLS)

Flight Operations Mechanic Company: Boeing Defense, Space and Security (BDS) is actively seeking experienced Flight Operations Mechanics to join our team in Patuxent River, MD . Flight encompasses all of the duties of the following job classifications: Inspector Aircraft, Mechanic Electrical and Electronics, and Mechanic Flight. Position Responsibilities: Inspect the calibration, adjustment, troubleshooting, repair and modification of electronic test equipment used exclusively by production and at times may be required to inspect the calibration, adjustment, trouble-shooting, repair and modification of other electronic test equipment as directed Perform activities prior to flight status and final inspection and daily maintenance of completed experimental aircraft or major modification to experimental aircraft Inspect and/or perform bench and flight line operational checkout and inspect, trouble-shooting, adjustment and repair of electrical and electronic systems Fabricate parts such as skins, doors, aircraft frames, air bags, test panels, clips, brackets, angles and ribs without the aid of jigs and fixtures Perform aircraft flight line operational checkout, trouble-shooting, adjustment and repair of any electrical or electronic system Install or replace instruments such as fuel quantity, rate of climb and oil pressure indicators Install, repair, and replace tanks, power plants, generators, and aircraft engines Perform operational checkout of hydraulic systems and mechanical systems Fabricate, adjust, trouble shoot, repair and modify electronic test equipment Repair, install and hook up bomb, miss

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. Responsibilities: Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash Identify referral opportunities for new products and services based on client’s financial goals Educate clients on digital and self-service opportunities offered by Citi Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed Maintain working knowledge of client accounts as well as new and existing products and services offered. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous re

Leidos is seeking an Enterprise Services Integration Engineer to support an upcoming program in Chantilly, VA. The successful candidate will provide senior-level engineering expertise in the integration, sustainment, automation, and operational support of enterprise applications, with a strong focus on ServiceNow. In this role, you will support a multi-year development and modernization effort focused on integrating ServiceNow, Splunk, Tableau, and AI-enabled capabilities to streamline application processes, improve operational efficiency, and enable data-driven decision-making. The ideal candidate will have a strong understanding of enterprise application integration, system interfaces, data flows, automation, and application lifecycle management, with the ability to work across technical teams and government stakeholders to develop and implement effective engineering solutions. Primary Responsibilities: Provide technical leadership for the integration, sustainment, and operational support of enterprise ServiceNow capabilities. Lead the design, development, implementation, and maintenance of system interfaces and application integrations, ensuring reliable and secure exchange of data across enterprise environments. Lead integration efforts between ServiceNow and other enterprise applications, including Splunk, Tableau, and other mission or operational systems. Design and implement automated processes and integration solutions that improve efficiency, reduce manual effort, and enhance application operations. Ensure the accuracy, integrity, and consistency of application updates and configurations across ServiceNow environments and related integrated systems. Analyze complex integration requirements and develop engineering solutions that address application, data, interface, and

Job Requisition ID # 26WD101479 Position Overview We are looking for an experienced, highly organized, and collaborative Principal Program Manager, Business Operations to join the LEEP Office of the Chief of Staff. This role is responsible for the operational execution, program coordination, tracking, and reporting that helps LEEP run effectively. LEEP sits at the intersection of technology and the business, building and enhancing systems and tools that enable teams across Autodesk, including Sales, Finance, Marketing, and others, to succeed. The Office of the Chief of Staff establishes the operating framework that helps LEEP work effectively as one organization. This role helps shape, evolve, operationalize and ultimately supports that framework by managing the processes, tools, data, and recurring activities required to keep the organization organized and on track. You will be responsible for maintaining, the governance rhythm, visibility across key programs and operational activities, coordinating inputs and deliverables across teams, tracking commitments and milestones, preparing reporting, and ensuring timely follow-through. You will also manage several recurring business operations processes, including budget coordination, contractor operations, organizational reporting, meeting cadences, and other cross-functional activities. This position offers flexibility, allowing for on-site, hybrid, or remote work in the United States or Canada, with up to 20% travel to Autodesk office locations and Autodesk-sponsored events. Responsibilities Business Operations & Reporting: Manage recurring business operations

Job Requisition ID # 26WD101542 Position Overview Autodesk is looking for a skilled and innovative Senior Data Engineer to join our Compliance team, which builds data-driven systems to detect and address non-compliant usage of Autodesk software. This is a key strategic initiative that leverages large-scale data processing and analytics to drive business impact. In this role, you will design, build, and optimize scalable data pipelines and distributed processing systems that handle billions of records. You will focus on improving platform reliability, performance, scalability, and operational efficiency while enabling business-critical analytics. We are looking for an engineer who combines strong expertise in big data technologies with hands-on experience using AI-powered development tools to accelerate engineering workflows, improve code quality, and deliver solutions faster. The ideal candidate is technically strong, self-driven, comfortable owning complex engineering initiatives, and passionate about leveraging modern technologies and AI-assisted development practices to solve challenging data engineering problems. Our technology stack includes: Python, SQL, Apache Spark, PySpark, Spark SQL, Apache Airflow, Hive, Presto/Trino, Snowflake, AWS (S3, EMR, Glue), Git, Jenkins, Power BI, Looker, and AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude, or equivalent solutions. Responsibilities Leverage AI-powered development tools to accelerate coding, debugging, refactoring, test generation, documentation, and troubleshooting of complex data engineering solutions In

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Platform Architect 2 Overview Infrastructure Design Engineering is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with MasterCard's operational standards and principles. Infrastructure Design Engineering is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard’s security, scalability and availability standards. Infrastructure Design Engineering primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system. This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies. This job actively performs designing and delivering infrastructure solutions that satisfy member, product, service and backbone requirements. Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up? Can you interface with the user(s), application team(s), etc., and all other stakeholders in order to determine their (evolving) nee