Operations Associate Jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's IT team powers the tools and experiences every employee relies on to do their best work. As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance teams, and you will own the full operations lifecycle: asset management, onboarding logistics, procurement, ticketing, and the communications that keep employees informed. You'll also be the connective tissue between HR, Talent, and IT translating hiring velocity into seamless day-one experiences at scale. About the Job Lead the IT Operations team across logistics, onboarding, and procurement. Partner with

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Operations Platform team’s mission is to design, develop, and maintain the critical infrastructure, tooling & automation needed by Customer Trust & Safety (CTS) Operations to safely protect our customers. We build scalable case management & investigation solutions that allow our operations teams to detect and mitigate fraudulent activities in real-time. We build multi-modal user experiences so that customers caught up in fraud controls have as little friction as possible getting back to normal. We also make sure that tooling and systems hold up as Robinhood launches new products and expands into international markets. Our team collaborates closely with engineering, data science, legal, compliance, and product partners to ensure high safety standards across all Robinhood products. As Staff Product Manager, you will own product strategy across four connected areas: the Ops case-management and investigation platform, the ML/AI alert resolution models, tooling/Ops readiness for new products/geos, and the experience of customers navigating fraud controls. You will define the roadmap and system architecture that ties these together, partnering closely with en

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking a senior WFM leader who combines deep expertise in workforce forecasting, capacity planning, and compliance operations with the communication and leadership skills to operate at the executive level. The ideal candidate is a strategic operator who can translate complex workforce dynamics into clear narratives for senior leadership, build trusted cross-functional partnerships across Ops, Finance, Legal, and Compliance, and plan capacity in environments where AI agents are an active part of the workforce equation. This role is central to our shift from a technically-driven WFM function to a strategic, AI-informed capability that earns a seat at every planning conversation, not just the operational ones. What you’ll be doing (ie. job duties): Lead AI-informed capacity planning, incorporating hybrid human-AI staffing models, scenario planning, and automation-driven productivity assumptions into workforce strategy across Compliance lines of business and new product launches. Serve as the senior WFM voice with executive leadership, distilling complex workforce dynamics, forecast risk, and capacity tradeoffs into clear, decision-ready narratives for CX, Finance, and Compliance leadership without hand-holding. Build trusted partnerships across Ops, Finance, Product, Legal, and Compliance, driving alignment on workforce priorities, regulatory planni

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Treasury & Banking Operations Specialist, you'll join the Treasury Operations team within Finance and help ensure Coinbase moves money safely, accurately, and on time across our global entity structure. This team owns day-to-day payment operations, liquidity management, and banking partner relationships that keep fiat rails running for millions of customers. You'll execute critical payment workflows, resolve escalated issues, and collaborate with Product and Engineering to launch new payment capabilities at the intersection of traditional finance and crypto. What you'll do: Own day-to-day treasury and banking operations including bank account funding, balance monitoring across all Coinbase legal entities, and liquidity forecasting. Execute daily customer payment processing across multiple fiat rails, ensuring timely and compliant settlement. Investigate and resolve escalated payment issues by conducting root-cause research and coordinating with banking partners. Partner with Product and Engineering teams to test and launch new payment rail integrations. Collaborate with internal compliance, legal, and finance teams to fulfill regulatory and banking requests. Serve as a primary operations contact for banking partners, triaging issues related to fiat rail integrations and customer payments. Required Skills and Experience: 2-4 years of experience in payment ope

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Senior Manager, Clearing Operations will own the end-to-end post-trade clearing function for Coinbase Derivatives Exchange (CDE), serving as the primary interface with external clearinghouses, clearing members, and FCM counterparties. This role on our Finance team is central to scaling Coinbase's CFTC-regulated derivatives, options, and prediction markets operations to industry-leading institutional standards. What you'll do: Own day-to-day clearing, settlement, margin, and position reconciliation across CDE, including incident management and escalation with Engineering, Risk, Legal, Compliance, and external counterparties. Lead relationships with external clearinghouses, clearing members, FCM counterparties, and regulators, ensuring timely resolution of clearing issues and strong institutional partnerships. Drive the development and continuous improvement of clearing procedures, controls, and risk frameworks to meet CFTC regulatory standards across listed derivatives, options, and prediction markets. Partner with Product and Engineering to ensure clearing infrastructure supports new product launches, including emerging prediction market structures, through operational readiness testing and mock-day exercises. Build and scale a high-performing clearing operations team, establishing KPIs, SLAs, workflows, and succession plans that grow with Coinbase. Support regul

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Accounting Manager, GL Operations & Intercompany, you'll join the Controllership team to support Global GL Operations end-to-end month-end close processes and directly oversee Coinbase's global intercompany framework and general ledger functions. The GL Operations team ensures the integrity of our global consolidation, the accuracy of our general ledger, and the scalability of our financial infrastructure. You'll drive operational excellence across close, consolidation, and intercompany workstreams while supporting Coinbase's continued international growth. What you'll do: Own end-to-end month-end and quarter-end close processes across global entities, ensuring timely, accurate general ledger reporting and consolidated financial statements. Lead global intercompany operations including billing, cash settlements, transfer pricing execution, foreign exchange gain/loss analysis, and elimination entries. Partner with Tax, Treasury, Legal, and Finance Data to operationalize new intercompany agreements, entity launches, and transfer pricing methodologies into scalable processes. Drive the design, implementation, and documentation of SOX-compliant internal controls across GL operations and intercompany processes. Execute strategic GL projects including M&A integration, new entity set-ups, and ERP enhancements in NetSuite. Strengthen team capability by mentorin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Sitting within the broader Safety & Customer Care team, Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that keep Customer Care financially disciplined and execution-ready. Reporting to the Senior Director of Customer Care Operations, they will lead five functions: Planning & Forecasting, Workforce Management, Readiness & Integration, Vendor Management, and Support Excellence. What You'll Do Business Planning & Strategy Partner with the Senior Director to drive H1 and H2 planning — translating annual objectives into operational plans, investment decisions, and resource models. Lead the investment brief process: sizing opportunities, articulating trade-offs, and building the business cases that secure resourcing for strategic priorities. Drive capacity planning, scenario modeling, and long-range forecasting to ensure the internal and external workforce scales efficiently alongside platform growth and AI adoption. Define and operationalize OKRs across the portfolio, then build the rhythms and infrastructure — scorecards, business reviews, and performance dashboards — that hold teams accountable and give leadership clear visibility into progress and outcomes. Growth & Integrations Lead operational readiness for major product launches, external partnerships, and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Sitting within the broader Safety & Customer Care team, Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that keep Customer Care financially disciplined and execution-ready. Reporting to the Senior Director of Customer Care Operations, they will lead five functions: Planning & Forecasting, Workforce Management, Readiness & Integration, Vendor Management, and Support Excellence. What You'll Do Business Planning & Strategy Partner with the Senior Director to drive H1 and H2 planning — translating annual objectives into operational plans, investment decisions, and resource models. Lead the investment brief process: sizing opportunities, articulating trade-offs, and building the business cases that secure resourcing for strategic priorities. Drive capacity planning, scenario modeling, and long-range forecasting to ensure the internal and external workforce scales efficiently alongside platform growth and AI adoption. Define and operationalize OKRs across the portfolio, then build the rhythms and infrastructure — scorecards, business reviews, and performance dashboards — that hold teams accountable and give leadership clear visibility into progress and outcomes. Growth & Integrations Lead operational readiness for major product launches, external partnerships, and

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Accounting Manager, GL Operations & Intercompany, you'll join the Controllership team to support Global GL Operations end-to-end month-end close processes and directly oversee Coinbase's global intercompany framework and general ledger functions. The GL Operations team ensures the integrity of our global consolidation, the accuracy of our general ledger, and the scalability of our financial infrastructure. You'll drive operational excellence across close, consolidation, and intercompany workstreams while supporting Coinbase's continued international growth. What you'll do: Own end-to-end month-end and quarter-end close processes across global entities, ensuring timely, accurate general ledger reporting and consolidated financial statements. Lead global intercompany operations including billing, cash settlements, transfer pricing execution, foreign exchange gain/loss analysis, and elimination entries. Partner with Tax, Treasury, Legal, and Finance Data to operationalize new intercompany agreements, entity launches, and transfer pricing methodologies into scalable processes. Drive the design, implementation, and documentation of SOX-compliant internal controls across GL operations and intercompany processes. Execute strategic GL projects including M&A integration, new entity set-ups, and ERP enhancements in NetSuite. Strengthen team capability by mentorin

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At its core, Stripe is a treasury company, and the Treasury Finance team is central to building the Global Payments and Treasury Network (GPTN). Treasury Finance Operations (TFin Ops) plays a critical role in the strategy, execution, and support of core functions of Treasury Finance, including cash management and forecasting, bank account management, investment execution and oversight, intercompany funding, and more. We're at an exciting inflection point and are investing heavily in AI to fundamentally transform how we operate. This role sits at the intersection of Treasury Finance expertise and applied AI and will be instrumental in building and scaling the Treasury Finance AI strategy. You'll work within a globally connected team to build AI-powered agents and automation solutions that make our operational workflows faster, more accurate, and more scalable. What you'll do You'll work closely with Treasury Finance subject matter experts and the broader Finance AI ecosystem to build and operationalize AI agents and automation solutions that transform how Treasury Finance teams work. You'll move from understanding manual workflows to shipping effective solutions—and then enabling the team to maintain them independently. Responsibilities Build and operationalize AI agents for Treasury use cases such as cash forecasting, bank account management, alerting and reporting, and workflow automation, using internal agentic platforms and automation too

Integration Reliability Engineer, Technical Operations About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team APAC Payins TechOps is a newly formed team based in Singapore. Our charter is to improve the health and resilience of our payment acquiring volume, making it easier for Stripe to build and operate the integrations that support hundreds of billions of dollars in payments annually. Our team partners closely with payments and platform engineering teams to assess systems or processes that create high operational workloads, then develops durable solutions via code, tooling, data, and process improvements. We are responsible for the financial data quality of key systems at Stripe, ensuring that data is quarantined without impacting downstream systems while implementing the right changes upstream to prevent recurring issues. The team's work has a direct impact on Stripe's ability to expand into new markets and offer more sophisticated payment features to merchants. What you’ll do Responsibilities Scope and lead technical initiatives end-to-end: identify problems worth solving, propose the right solution approach, and deliver on that solution — not just execute on a pre-defined plan. Investigate problems in systems by tracing problems through Stripe’s stack. You’ll examine code, write SQL queries, read logs, and inspect data pipelines to understand system behavior, then make changes to address. Examine updates being made by Stripe’s financial partners to understand impact, and make the changes within Strip

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do We are looking for a dynamic and forward-thinking leader with a passion for solving complex, global user issues, redefining what operational excellence looks like, and driving an A

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