Operations Associate Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Tired of the traditional operating model of the freight forwarding industry? Want to join the most disruptive force for good in global commerce? At Flexport, our mission is to make global commerce so easy there will be more of it. We believe that global trade should work better for everyone. Over the last decade, we have grown faster than any freight forwarder in history by taking a technology-first approach to the industry's biggest challenges and building a team of passionate experts to transform global logistics. As an Associate Account Service Delivery Manager, you will be an integral part of the Account Management team, supporting the delivery of operational and commercial excellence for our strategic global accounts. This is an outstanding opportunity to build a career in enterprise logistics and grow your expertise in Vietnam's dynamic trade environment. Responsibilities: Support the day-to-day coordination between clients, their supply chain stakeholders, and Flexport operations teams to ensure seamless service delivery and timely issue resolution Monitor shipment performance and service KPIs across assigned accounts, flagging exceptions an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the AMLCO & Senior Compliance Associate for Coinbase's Cyprus MiFID entity, you'll own Financial Crime Compliance (AML/CFT) while supporting the Head of Compliance in building and running the broader compliance program. The Compliance team ensures our Cyprus operations meet CySEC and EU regulatory expectations across AML/CFT, MiFID conduct, Market Abuse, and data protection, enabling the business to scale safely. You'll combine formal AMLCO responsibilities with hands-on second-line oversight of risk assessment, monitoring, policy governance, training, and regulatory engagement. Hybrid Role: Please expect to be remote 4 days per week and in-office on Wednesdays. What you'll do: Own all AMLCO deliverables for the Cyprus MiFID entity, including the Annual AMLCO Report, AML Risk Assessment, and periodic financial crime compliance reporting to senior management and the Board. Lead second-line monitoring and testing across AML/CFT and broader conduct/compliance areas, documenting results, findings, and remediation actions for internal governance bodies. Drive regulatory engagement with CySEC, the FIU, and competent authorities, coordinating responses to information requests, inspections, and thematic reviews. Partner with first-line teams to assess the effectiveness of onboarding, KYC/EDD, sanctions screening, transaction monitoring, and STR/SAR reporting controls,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Safety Team is looking for a caring and empathetic individual to be part of the highest level of Safety response. This person will assist and support current Compassionate Care Sr. Associates and Specialists as the first response to customers involved in the most egregious incidents that occur on the Lyft platform. You must be able to provide a sense of comfort to customers involved in traumatic situations, as well as identify potential ways we can support them as they move forward and recover. You must be comfortable working with Safety and Customer Cares team members, acting as the subject matter expert for all things Safety-related. Communicating confidently, efficiently and effectively is key, turning complex incidents and customer needs into concise reports for Safety leadership. We’re looking for someone who has the confidence and creativity to continue elevating Lyft’s Safety Support as the standard in world-class customer care. Responsibilities: Be a strong, caring, and empathetic victim advocate for the Lyft community. Act as the highest level of escalation for our Safety Support teams. Focus on building trust and long-term relationships with customers during extremely sensitive situations to ensure they feel supported. Respond with empathy and sound judgment, working with the customer end to end. Identify potential risks, mediate, and diffuse escalated situations. Support other tiers of Safety Support with case reviews. Partner with the Lyft Operations Center on credible threats to team members or locations Partner with the Crisis Communications team on safety incidents involving media. Partner with the Safety Policy and Community Compliance team on escalated cases that require review. Learn and maintain advanced levels of training focused on supporting and being a victim advoc

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We are seeking a Technical Lead to lead deployment and operations for OpenAI’s Silicon & Systems team. This person will become the Directly-Responsible Individual responsible for bringing OpenAI’s custom silicon and associated systems into data center environments, ensuring successful deployment, bring-up, validation, operational readiness, and ongoing reliability at scale. This role sits at the intersection of silicon, systems, infrastructure, data center operations, and software. You will lead a team focused on taking new hardware platforms from lab validation into production data center deployment. You will be responsible for building the operational processes, technical workflows, tooling, and cross-functional alignment required to deploy and operate custom AI hardware reliably in OpenAI’s supercomputing infrastructure. The ideal candidate is both a strong leader and a deeply technical operator. You should be comfortable staying close to the technical details of hardware bring-up, fleet deployment, debugging, system validation, data center integration, and production operations. This role requires strong execution, excellent cross-functional judgment, and the ability to drive clarity in ambiguous, fast-moving environments. In this role, you will: Lead a team responsible for deployment and operations of OpenAI’s custom silicon and systems in data center environments Own the path from hardware bring-up and validation through production deployment, operati

Become a part of our caring community The Regional VP, Operations & Finance is accountable for the regional P&L. This seasoned Health Plan leader collects, analyzes and reports on various market data to connect financial outcomes with operational effectiveness. The Regional VP, Operations & Finance requires an in-depth understanding of health plan financials and how health plan operations impact financial performance. The Regional VP, Operations and Finance in the South Central (TX, OK and AR) region is a Chief Financial Officer position with Operations elements as well. The Regional VP, Operations and Finance requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide to develop strategies to improve outcomes that support the region’s membership, medical expense, admin and margin targets. To be successful, the Regional Vice President, Operations and Finance will provide leadership and direction to the regional Finance team. In addition, this leader will serve as a member of the Regional Leadership team, collaborating with Provider Network, Health Services and Network Performance peers to lead product, network, quality and operational strategy and execution. This individual will lead the annual Medicare Advantage product bid process, working closely with enterprise product, finance and growth teams. As the Regional CFO, this leader will develop and provide fiscal and operational oversight of the regional annual budget, financial planning and projections, risk management and operational metrics and reporting. As a member of the regional leadership team, the RVP Operations & Finance must be comfortable with strategic discussions with physician and hospital leaders, and leading finance associates who identify financial drivers to performance of value-based providers. The role interfaces re

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0dac30de-3b8c-4fad-bd4f-c3d5acffeb44-0" data-turn-id-container="request-WEB:0dac30de-3b8c-4fad-bd4f-c3d5acffeb44-0" data-testid="conversation-turn-2" data-turn="assistant"> Notre mission, qui consiste à améliorer chaque jour la vie des gens dans les foyers du monde entier, permet à nos employés de réfléchir, d’expérimenter, de concevoir, de passer à l’action, de créer et d’analyser pour donner vie à des produits qui les passionnent. Dans le cadre de notre croissance, nous sommes ravis d’accueillir un chef d’équipe, Opérations de vente au détail , au sein de notre équipe. APERÇU DU POSTE Le chef d’équipe, Opérations de vente au détail , dirige u

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Homes Supply team is responsible for growing Airbnb’s supply base and ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. The Difference You Will Make: In this role, you’ll shape the growth and performance of Airbnb’s Homes business across Mexico, Central America and the Caribbean (MexicoCCA). Leading a team of Market Managers, you’ll drive strategies that expand high-quality supply, strengthen host success across every segment, and enhance the guest experience. You’ll work hand-in-hand with the Country Manager, your key client, to execute country strategic plans, translating vision into measurable results. Through close collaboration with cross-functional partners, you’ll ensure Airbnb continues to deliver exceptional value to both guests and hosts in every market. A Typical Day: Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across MexicoCCA, expanding partnerships with hosts of all types and driving exceptional business and guest outcomes. Partner closely with the Country Manager to execute country strategic plans, ensuring alignment between local market execution and national business priorities. Design and lead territory-level strategies for acquisition, optimization, and host quality, directing teams to tailor their approach based on market maturity and host s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the intern

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing

Systems Software Engineer, Missile Defense National Team (Associate, Experienced, Senior) Company: The Boeing Company The Boeing Company is looking for a Systems Software Engineer, Missile Defense National Team (Associate, Experienced or Senior level) to join our Missile Defense National Team in Colorado Springs, CO or Huntsville, AL. This position requires an active U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. The Missile Defense National Team (MDNT) was established in 2004 to develop and deploy the Missile Defense Agency’s (MDA) Command, Control, Battle Management, and Communications (C2BMC) system. This system ingests data from sensors around the globe to create a single source of information for the warfighter to enable engagements. The C2BMC Program is a full lifecycle defense contract providing solutions across the engineering capability to include system architecture, development, deployment, operations and maintenance, and sustainment of the Missile Defense System (MDS). This work integrates efforts from multiple companies (teammates) with systems engineering experience in model-based systems engineering (MBSE), requirements development, modeling and simulation (M&S), network design, integration and test, and analysis. This position will focus on supporting the Ballistic Missile Defense System (BMDS). The Boeing Missile Defense Programs support the Missile Defense Agency's (MDA) mission to develop and deploy a layered Missile Defense System to defend the United States, its deployed forces, allies, and friends from missile attacks in all phases of flight. Be a part of our passionate and highly motivated team who are excited to be on the forefront of defense of

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:5af75232-ef91-4092-8d6e-928580f5c1f3-0" data-turn-id-container="request-WEB:5af75232-ef91-4092-8d6e-928580f5c1f3-0" data-testid="conversation-turn-2" data-turn="assistant"> Aperçu du poste L’équipe Global CX définit la façon dont SharkNinja écoute la voix du consommateur, en tire des enseignements et agit en conséquence. Notre mission est de transformer les insights consommateurs en avantage stratégique, afin que chaque interaction renforce notre capacité à offrir des expériences 5 étoiles, tout en ayant un impact positif sur la vie des gens, chaque jour, dans chaque foyer à travers le monde. Nous recherchons un(e) Directeur(trice) principal(e), Strat

Senior Malware Analyst (Media, Malware, and Analysis – MMA) US CITIZEN ONLY Job Type Full-time Location Annopolis Junction, MD Clearance Requirement TS/SCI with CI polygraph Position Description The Senior Malware Analyst provides advanced technical expertise in malware analysis, digital forensics, and cyber threat intelligence in support of USCYBERCOM cyberspace operations. This role directly supports operations across USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-Ares (JTF-ARES), delivering critical insights into adversary tactics, techniques, and procedures (TTPs) targeting the Department of Defense Information Network (DODIN) and associated mission systems. The analyst performs deep technical analysis of malicious code, compromised systems, and digital media to identify threats, develop mitigation strategies, and enhance operational situational awareness. This position contributes to mission assurance, defensive cyberspace operations (DCO), and offensive cyberspace operations (OCO) by enabling timely, actionable intelligence and supporting enterprise cyber defense and exploitation capabilities. Key Responsibilities Conduct static and dynamic malware analysis , reverse engineering, and forensic examination of compromised systems and digital media to identify adversary TTPs and intrusion artifacts. Perform media exploitation and forensic analysis , including extraction and analysis of malicious files, logs, and system artifacts across Windows, UNIX/Linux, and network environments. Develop and disseminate technical intelligence reports, threat briefs, and executive summaries to support operational decision-making and leadership awareness. Identify and develop indicators of compromise (IOCs) , signatures, heuristics, and MD5 hash repositories to support detection and mitigation strategies. Analyze and correlate cyber threat intelligence (all-source, SIGINT, and technical data) to identify patterns, anomalies, and emerging thr

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the customers/merchants via call/chat. ● Oversee day-to-day management of campaigns and ensure brand consistency ● Ensure brand consistency in copy through tone, voice, and terminology ● Developing and implementing a timeline to achieve targets. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in customer support ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Our Associate Manager of Customer Success at Perforce is searching for a Senior Customer Success Manager to join the team in support of Delphix customers in the central US region. You will build deep, strategic relationships with enterprise customers to ensure they achieve long-term value from their investment. Acting as a trusted advisor, you will champion our “Delight Every Customer” mission by driving product adoption, proactively identifying and mitigating risk, securing renewals, and uncovering expansion opportunities. You will bring the voice of the customer to internal teams, providing insights that shape product direction and enhance the overall customer experience. In this role, you will collaborate cross-functionally with Sales, Operations, Legal, Support, Professional Services and Product teams to ensure a seamless and impactful customer journey. About You: You are customer-focused, who is experienced at managing and growing customer accounts. You excel at building relationships with key decision-makers, driving value realization, and identifying growth opportunities. You are comfortable discussing financial terms, renewals, and identify expansion opportunities while maintaining a strong focus on customer success.