Operations Support Lead Analyst in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Infrastructure Compute Site Reliability Engineering mission is to own and manage the successful operation of our underlying cell infrastructure system, along with elements of service discovery, secrets management and related software layers. We’re looking for a skilled Senior Site Reliability Engineer with strong programming skills to help us build Roblox's private cloud, productionize our growing Kubernetes-based infrastructure, and institute reliability best practices across the Roblox Compute team. You will: Design and Develop systems & libraries that promote fault-tolerance and resilience, automate much of the management and lifecycle of our clusters, and ensure systems are observable. Promote and Institute reliability best practices across the Infra Compute group, drive common reliability initiatives. Provides collaborative technical reviews and operational guidance to strengthen system reliability. Build, Automate and Standardize process automation to create a "golden path" of tooling and platform support that powers the fundamental Roblox ecosystem. Create Tooling that provides production guardrails, by evaluating release candidate capacity with load testing tooling before de

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking a Hardware and Testing Lab Tecnician (Tech Support Specialist III) to support our automated testing device farm, a rapidly scaling on-premises hardware environment that enables automated testing across mobile, desktop, console, and specialty devices. This infrastructure is critical to Roblox's ability to ship quality software rapidly. This role sits within Corporate Engineering's Client Services team and is responsible for the physical and operational lifecycle of hundreds of test devices, from procurement and rack installation through daily health maintenance, break/fix support, and end-of-life recycling. You will work closely with Engineering to understand device configurations and testing requirements, while owning the hands-on execution that keeps these labs running reliably. Success in this role requires someone who takes full ownership of their work, holds themselves accountable, and can be counted on to follow through. This is a fully on-site role in our San Mateo, CA offices. You Will: Receive, asset-tag, inventory, and physically install devices (phones, tablets, Macs, PCs, and potentially consoles/VR) into IDF rack environments. Configure devices at t

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an Early Career Software Engineer at Roblox, your story begins with supportive mentorship and immediate, global impact. You’ll work alongside seasoned engineers and curious experts, designing, coding, and deploying real features that reach millions of people globally. By the end of your first year, you’ll have directly influenced the future of our platform and the experience of our global community with millions of daily active users. You Will: Join a community of curious, supportive engineers, actively engaging in architectural discussions and system design. Investigate and experiment with cutting-edge technologies, like machine learning frameworks and large language models (LLMs), to solve complex technical challenges and improve our engineering systems. Design, code, and test innovative features, navigating the full development lifecycle from initial design to production deployment. Partner closely with cross-functional teams, including Design, Product, Data, QA, and DevOps, to deliver cohesive products and features. Support the continuous evolution of our distributed systems, operating at our massive scale of 2 trillion analytics events a day. Engage in our team mat

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Business Operations (BizOps) Associate, you will be the ultimate data expert and thrive on solving analytical problems, driving operational insights, and communicating solutions directly to the senior team. You'll help define and drive strategic, operational and organizational optimizations across the company. The BizOps team works on important operational projects including user growth, user engagement and monetization, strategic partnerships, and the Roblox developer community. The team will work with a broad array of departments including Product, Business Development, Engineering, Marketing, People, FP&A and Developer Relations. Experience in an analytical role (i.e., investment banking, management consulting, corporate development) and an understanding of finance and the public markets is preferred. A willingness to be mentored and learn aspects of the business will be essential for success in the role, as will be the ability to exhibit autonomy in your analysis and mastery of the material. You will report into our Senior Manager, Business Operations. This full-time, hybrid position is located at our headquarters in San Mateo, California. You Will: Become an expert on Roblox's

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Technical Program Manager for the Human-in-the-Loop (HITL) Operations , you will own the end-to-end lifecycle of Roblox's AI data labeling and model evaluation ecosystem. This is a high-leverage, high-ownership role at the intersection of Research, Engineering, and Operations. You will scale our data operations that is handling million of items evaluated annually today with projection of 4x the current volume by 2030, managing a multi-million annual budget and a distributed workforce of 100+ remote contractors — all while driving the platform evolution from manual workflows to AI-assisted, LLM-accelerated operations. This is a rare opportunity to build the data infrastructure that directly determines the quality of Roblox's AI models across creator tools, content discovery, in-experience AI, and 3D generative content — at the exact moment when human judgment is the critical ingredient for getting these models right. You Will Lead data programs end-to-end. Own the full lifecycle of labeling and model evaluation workflows across Roblox's AI teams — from translating ambiguous ML requirements into structured annotation tasks, to overseeing contractor execution, quality review, a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking a Strategic Financial Analyst, Revenue to own core forecasting models and margin analytics across COGS, tax, and pricing. Reporting to the Finance Manager, Revenue, this role will be responsible for the integrity and evolution of our platform bookings and cost forecasting frameworks. You will operate at the intersection of Finance, Tax, Payments, Accounting, and Data to ensure that pricing, tax exposure, and platform cost dynamics are accurately modeled, reported, and embedded in planning processes. This role provides deep exposure to the full revenue funnel — including Bookings, COGS, and Developer Expense — and contributes to executive and board-level reporting. The ideal candidate combines analytical rigor with strong operational ownership, ensuring financial accuracy while translating complex margin dynamics into clear, actionable insight. You Will: Own the COGS forecast, budget, and platform bookings model, analyzing trends, delivering insights, and strategically partnering with key business teams who drive our provider mix and COGS rate assumptions. Drive pricing initiatives and recommendations, developing comprehensive knowledge of COGS and Tax impact to prici

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Enterprise Security Engineer, you will play a critical role in executing Roblox’s Enterprise Security Strategy. You will design, deploy, and manage security solutions to protect Roblox’s corporate infrastructure and ensure secure, compliant operations across the organization. Working closely with Corporate Engineering and Trust & Safety teams, you will translate business requirements into robust security implementations that enable secure productivity while mitigating risk. You will be reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the Information Security organization, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. You will: Evaluate and implement security technologies and vendor solutions to ensure alignment with enterprise security requirements, compliance standards, and overall risk management strategy Lead and drive initiatives across core security domains, including Endpoint Security, SaaS Security, Identity & Access Management (IAM), Agentic AI Governance, and Supply Chain Security. Collaborate closely with IT, engin

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Enterprise Security Engineer, you will advance Roblox’s Enterprise Security strategy by shaping and evolving security architecture in alignment with business objectives. You will lead the design, deployment, and governance of security solutions that safeguard Roblox’s corporate infrastructure while enabling scalable, secure operations. Partnering cross-functionally with Corporate Engineering and Trust & Safety, you will translate organizational priorities into resilient security capabilities that balance risk, compliance, and productivity. You will join the Platform, Enterprise, and Application Security group, reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the InfoSec team, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. You will: Define and maintain enterprise-wide security standards and principles that guide how security is implemented across business workflows, ensuring consistency, scalability, and alignment with organizational risk posture. Lead and drive initiatives across core security domains, including Endpoint Secur

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: As a Principal Security Engineer on the Detection and Response (D&R) team at Roblox, you'll play a key role designing and developing effective custom security data pipeline systems, detection strategies and automations for response workflows to defend our critical assets from threat actors. You will also lead real-time incident response, actively investigate events and analyze threat actor techniques to prioritize emerging threats to ensure Roblox is equipped to mitigate and react to critical challenges. You will play a vital part to ensure the safety of our community and enterprise by proactively fostering a high-performing, inclusive security culture. This is a hybrid in-office role. You Will: Be a D&R authority! You will deliver robust detection & response capabilities: build new threat detection systems (keeping false positives low) while also automating processes with scripts, playbooks and orchestration tooling. Implement ETL pipelines : Design and develop customized data processing pipelines. Conduct security operations : Actively monitor security events and participate in on-call rotations to lead real-time incident response to contain and mitigate potent

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Observability team builds the infrastructure that empowers engineers to understand, operate, and improve the Roblox platform and ecosystem. Our team owns the end-to-end observability stack across telemetry, distributed tracing, logging, profiling, storage systems, and developer-facing visualization tools. We are looking for an Engineering Manager to lead the next generation of AI-powered observability platforms. In this role, you will help build intelligent systems that leverage AI to revolutionize CI/CD, testing, and DevOps workflows — enabling engineers to move faster, improve reliability, and operate large-scale distributed systems with greater efficiency and confidence. This is a highly impactful leadership role at the center of Roblox infrastructure. Your work will directly improve developer productivity, platform reliability, and operational excellence across the company. You will partner closely with infrastructure, product engineering, and AI platform teams to shape the future of developer tooling and autonomous operations at scale. You Have 3+ years of engineering management experience with a proven track record of hiring, mentoring, and growing high-performing teams. Strong ex

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer leading Fleet Management, you will be the overall technical lead across three pods and the person who sets the technical direction for the fleet management layer of Roblox. This is a hands-on, deeply technical leadership role that owns all of Roblox's compute capacity end to end: from low-level provisioning and the data plane, up through the control planes that operate it, and all the way to the UI and internal-facing products that let teams self-serve capacity. Your org centralizes security, maintenance operations, and the uptime of every Roblox Kubernetes cluster, and governs the internal customer contracts that drive automation across the fleet spanning Roblox data centers and cloud providers. You will guide architecture, raise the engineering bar, and make sure compute capacity supply and demand stay in balance as the fleet grows. You will: Serve as the overall technical lead for three Fleet Management pods, setting and aligning the technical direction across low-level provisioning, the data plane, and the control plane and product surfaces above them. Architect the declarative, Kubernetes-style control planes that operate Roblox's compute fleet across o

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, Roblox users play over 7M experiences, make over 270M avatar updates, send 6+ billion chat messages and talk for 1+ million hours using voice. Safety is Roblox’s top priority. As part of the Safety Group, the Content and Communications Safety team builds AI features and tools to automate review and moderation of all of these activities on the platform. Areas that the Content Safety Team works on include: Experience reviews The components that make up those experiences (textures, 3D meshes, models, scripts) Avatars, Avatar items Audio, Video Text chat and voice conversations and other content types As a Senior Product Manager on the team, you will work closely with leadership, product, engineering, data science, and operations teams across Roblox. In addition, you will drive critical company-level KPIs that affect how Roblox keeps the platform safe and civil. As we bring new immersive features and content types to Roblox, you will be responsible for leading the product in one of the most challenging and vital roles at Roblox. You will Lead safety features focused on automation of content reviews by leveraging AI Stay one step ahead of malicious actors and their adversarial tactics

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Privacy Engineer on the Security and Privacy GRC team, you will shepherd and grow Roblox's Privacy Review Program, the technical and process backbone that ensures privacy is engineered into every product before it ships. You will join the Security and Privacy GRC team, reporting to the Sr Engineering Manager for Privacy Governance and Operations. This is a hands-on privacy engineering role: you'll set standards for privacy-enhancing technologies, act as the go-to SME for policy-as-code, and partner closely with Product teams, Trust & Safety, Legal, and Regulatory Compliance as part of Roblox's broader cross-functional privacy program. You will: Shepherd and evolve the Privacy Review Program, designing consistent intake workflows, evaluation criteria, and documentation to systematically assess privacy risk across new products, features, and infrastructure changes. Develop standards and guidelines that enable product teams to adopt privacy-enhancing technologies (PETs) such as differential privacy, k-anonymity, data minimization, and secure computation, with clear guidance on trade-offs and implementation patterns. Act as the Privacy SME for policy-as-code, translating privacy

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a User Researcher on the Economy team, reporting directly to the Director of Design Strategy & Operations, you will generate actionable qualitative and quantitative insights that shape core economic systems, developer monetization workflows, and immersive brand experiences. Embedded directly on product teams, you will conduct generative and evaluative research centered on how creators build businesses, how brands interact on the platform, and how users participate in virtual economies. You will tackle high-priority features, solve complex behavioral puzzles, and help translate multi-faceted economic infrastructure into intuitive, trustworthy, and scalable experiences. Partnering closely with Product, Product Design, Engineering, Data Science, and Policy, you will ensure user needs directly inform platform decisions while driving mutual value across players, creators, and brands. You will: Execute end-to-end mixed-methods research projects to understand creator monetization, payouts, advertising, and commerce workflows, translating abstract user behaviors into clear product feature recommendations. Conduct foundational research to uncover key user pain points, mental models, and behav

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer for Roblox Studio Platform, you will be a key contributor to the evolution of Roblox Studio, the primary IDE for making massive multiplayer online games on the Roblox platform. Studio provides the mission-critical tools for 3D modeling, animation, and the complete SDLC for millions of developers. We are looking for engineers who thrive on an adventure into the unknown and have experience across various systems, Operating Systems, Game Engines, and Application Frameworks. You’ll tackle projects involving: Core User Features: Architecting application frameworks, windowing systems, and code generation. “AI Native” Features: Pioneering scalable systems that extend to complex, agentic use cases. Foundational Architecture: Driving OS integration, extensibility, and customizability at the deepest levels. Central Backend Systems: Engineering the infrastructure to power a consistent, high-performance UX. Design Evolution: Collaborating with UX designers to translate Studio into a modern, consistent design language. You Will: Design and execute the technical direction to drive the future extensibility and adaptability of the application. Own and deliver complex techn