Partner Success Manager Jobs

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About tvScientific We are the first CTV advertising platform purpose-built for performance marketers. For game developers and publishers, we bridge the gap between massive TV reach and granular User Acquisition (UA) metrics. Built by ad-tech veterans, our platform combines media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS). Join the tvScientific team as an Account Manager, where you'll lead strategic client relationships, drive revenue growth, and ensure client success on our cutting-edge platform. As an Account Manager on our team, you'll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and retention initiatives. You'll levera

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We're hiring a Product Partnerships Manager to own Replit's most important strategic partnerships end-to-end: from identifying the opportunity to shipping the outcome and measuring the impact. This is a product-focused role where you will work with our consumer technology partners, such as Stripe, Shopify, Google, and the broader connector ecosystem. You'll work at the intersection of product strategy, ecosystem thinking, and deal execution. You'll need to be a serious Replit power user. You'll speak credibly with engineers. You'll negotiate with senior partner stakeholders. And you'll be the person accountable for turning ambiguous ecosystem opportunities into shipped product and business outcomes. What You'll Do Develop a clear point of view on Replit's partner landscape and build a prioritized pipeline of high-leverage opportunities across consumer tooling, AI tooling, cloud and infrastructure, and payments technology partners. Lead partner conversations from early exploration through joint product thesis, business case, commercial terms, launch plan, and post-launch iteration. Partner with Product, Engineering, Partner Engineering, Legal, Finance, Marketing, and Sales to turn agreements into shipped outcomes. Work directly with Partner Engineers to scope integrations, demos, prototypes, reference apps, and partner enablement assets. Define success metrics before every launch activation: retained usage, apps created, deployments, revenue, partner-sourced users, and use them to decide when to scale, iterate, or sunset a partnership. Build lightweight operating systems: partner scorecards, launch checklists, partner roadmap tracking, and repeatable frameworks for evaluating new opportunities. Represent

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

About the Team The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users. About the Role We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward. This role combines technical depth, product judgment, and hands-on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast-moving research environment. This role is based in San Francisco, CA. In this role, you will: Lead programs across model training, retrieval, large-scale indexing, and search infrastructure. Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs. Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost. Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust. Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership. Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains. Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows. You might thrive in this role if you

As a Corporate Communication Senior Manager focused on Executive Communications Programs, you will build and scale Datadog's integrated thought leadership program — spanning executive communications, earned and owned channels, and events — with a focus on extending it across priority regions. This role sits at the intersection of strategy and execution: you'll translate leadership priorities into playbooks, frameworks, and measurable programs, then run them day to day. Success hinges on connecting dots across initiatives and partner teams to find new opportunities to tell Datadog's story through our executive voices. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the Global Head of Corporate Comms to develop and execute an integrated thought leadership program with clear objectives and measurable outcomes. Build the operating framework behind the program — playbooks, cross-team coordination models, and repeatable processes that let it scale across regions. Identify opportunities to put Datadog thought leaders in front of the right audiences, including vetting speaking engagements: where we need to be, what we should be saying, and which channel (social, traditional media, stage) delivers the most impact. Work with US Comms and Social leads to augment existing campaigns and build evergreen thought leadership programs across channels. Partner with Field Marketing on event strategy and execution, with a focus on advancing our key narratives around AI and security. Develop strategic messaging for senior executives across key business moments — corporate announcements, company milestones, and other high-priority communications. Serve as the Corporate Comms "captain": keep a bird's-eye view of initiatives across the company, manage day-to-day coo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is looking for a strategic, motivated communications leader to serve as the Internal Communications partner for our People Success team. With a new Chief People Officer building the next chapter of our people strategy, this role will shape how that vision reaches every employee through clear, well-timed, and compelling communications. What you’ll do: Serve as dedicated Internal Communications partner to the People Success team, owning communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation. Advise the CPO and senior People leaders on high-stakes moments, including org changes, policy shifts, leadership transitions, and other high-stakes announcements, crafting messaging that is clear, human, and builds trust Own internal communications for the People Success Team itself, including monthly town halls, leadership communications, and other resources that build team awareness, alignment, and culture. Write and edit range of content, including CPO comms, town hall scripts, company announcements, and FAQs, translating People programming into clear value propositions for Coinbase leaders and employees. Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and rhythms that support a growing People organization. Coordinate with broader In

We are looking for an experienced and driven leader, with great energy, passion and initiative to manage a highly motivated Pre-Sales Solutions Architecture team. MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. We are looking to speak to candidates who are based in or around London, UK for our hybrid working model. Candidate Profile 3+ years Management experience, ideally in pre-sales, distributed team management preferred 2+ years of pre-sales experience, with strong commercial skills Software development background Driven – you possess a strong desire to make an impact Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Coachable – you are receptive to feedback that will help you grow Excellent presentation and interpersonal skills Database industry background a plus Experience across the UK market The ability to travel up to 25% A Bachelor’s degree or higher Position Expectations Recruit, retain, and develop top pre-sales talent across the UK Partner with our sales teams to help ensure success in accou

Coder is looking for a Senior Staff Product Manager to lead our product management function and raise the bar for how we build. You will develop PMs, strengthen product execution, and help turn strategy into measurable outcomes for customers and teams. You will manage a small team of product managers while partnering closely with Engineering, Design, GTM, and executive leadership. You will coach people, improve systems, and keep product decisions grounded in real customer evidence. What you’ll do here Coach and develop product managers at every stage, helping strong executors grow into strategic leaders. Set a high bar for product discovery, planning, execution, and measurement. Partner with Engineering, Design, Customer Success, Sales, and Marketing to align priorities and deliver outcomes. Create clarity around product priorities, tradeoffs, and investment decisions. Build a culture of ownership, accountability, authority, and autonomy across the product organization. Lead customer discovery and ensure product decisions are grounded in objective evidence, not assumptions. Improve how the product organization operates, including planning, roadmap development, product reviews, and decision-making frameworks. Serve as a senior product leader and trusted partner to executive leadership. What we’re looking for Significant product management experience, including experience leading or managing product managers. A strong track record of coaching and developing PM talent. Excellent customer discovery and validation skills, including interviews that uncover objective insights and real customer needs. Sound judgment and pragmatism. You know when to optimize for outcomes, when to improve process, and how to balance strategy with execution. A strong sense of ownership and accountability, with the ability to build those qualities across a team. Clear communication skills and the ability to influence across functions, levels, and priorities. Experience operating in fast-moving

Privacy Program Manager Description - Privacy Program Manager - Products & Services Privacy Job Summary This role is responsible for providing strategic privacy advisory, guidance and program management support to HP's Products & Services organizations to ensure compliance with global privacy, data protection, AI governance, and regulatory requirements. The role partners closely with product, engineering, legal, security, data governance, and business teams to embed privacy-by-design principles throughout the product lifecycle, assess privacy risks, and drive implementation of compliant solutions that enable innovation while protecting customer, employee, and partner data. The role leads privacy initiatives, manages complex cross-functional programs, develops governance processes, and serves as a trusted advisor to stakeholders on privacy requirements impacting products, services, digital platforms, AI/ML solutions, and emerging technologies. Success in this role requires strong program management, risk assessment, stakeholder engagement, and regulatory interpretation skills. Responsibilities Manage and lead privacy programs supporting HP Products & Services teams to ensure compliance with global privacy and data protection regulations, including GDPR, CCPA/CPRA, LGPD, PIPL, and other applicable international requirements. Serve as a trusted privacy advisor for product, service, software, AI/ML, cloud, and digital platform initiatives by providing practical guidance throughout the development lifecycle. Conduct and facilitate Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), AI risk assessments, and related reviews to identify and mitigate privacy risks. Partner with business, engineering, legal, cybersecurity, data governance, and compliance stakeholders to in

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities. The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to: Living our pur

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities. The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to: Living our pur

Strategic Initiatives Program Manager (Consumer & Gaming) Description - We are looking for an experienced Strategic Initiatives Program Manager for Consumer & Gaming to lead high-impact, cross-functional programs that drive organizational priorities and accelerate business success. In this role, you will partner with leaders across multiple functions to establish governance, align stakeholders, manage risks, and ensure seamless execution from planning through delivery. The ideal candidate combines strong program management expertise, executive presence, and the ability to influence without authority to successfully navigate ambiguity, drive accountability, and deliver results in a fast-paced environment. Responsibilities Leads cross-functional teams across the full lifecycle of strategic programs, ensuring alignment on objectives, milestones, deliverables, and business outcomes. Establishes and maintains program governance, integrated project plans, operating rhythms, reporting mechanisms, and decision-making frameworks to drive successful execution. Manages program risks, issues, dependencies, resource constraints, and change requests, proactively driving resolution and escalation to minimize business impact. Drives stakeholder engagement and executive communications by providing clear program visibility, facilitating decision-making, and ensuring alignment across organizations and leadership levels. Tracks program performance against defined objectives, milestones, and success metrics, ensuring delivery of targeted business outcomes and strategic priorities. Qualifications Four-year degree in Business, Operations, Finance, Marketing, or a related field, or equivalent practical experience.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Homes team is responsible for growing Airbnb’s supply base and growing the destination business, ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. The Difference You Will Make: As a Market Manager, your role will entail ensuring the health and growth of our supply in India. This will involve managing & growing Airbnb Supply and working very closely with your partners to ensure their growth. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of market success. This includes developing acquisition strategies, managing relationships with strategic partners—including creating new partnerships—and working closely with them to grow those relationships and make Airbnb the preferred platform of choice. You will also develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day: Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets. Conduct regular optimization calls and business reviews with partners to

Role Description Dropbox is entering an exciting new chapter in how we support, retain, and grow our customers. As part of our evolving go-to-market strategy, Customer Experience & Success (CXS) will assume ownership of commercial renewals, creating a unique opportunity to rethink how we drive customer retention and long-term recurring revenue. We're looking for an experienced strategy and operations leader to help shape Dropbox's retention strategy, modernize our renewal operating model, and build the capabilities that enable customers to realize ongoing value from Dropbox. As the Renewals Strategy Principal Program Manager , you'll lead the strategy, operating model, and execution behind this transformation. You'll partner closely with Customer Success, Sales, Revenue Operations, Finance, Product, Legal, and Engineering to develop retention strategies, design scalable programs, and build the playbooks, operating rhythms, and automation that enable Customer Success to successfully own a significant renewal business. This is a builder role for someone who thrives in ambiguity, enjoys designing scalable business capabilities, and is passionate about leveraging AI, automation, and data to improve customer retention and operational excellence. You'll identify new opportunities to reduce churn, increase customer engagement, simplify workflows, and drive measurable business outcomes while helping establish Customer Success as a world-class retention organization. Over time, you'll help shape Dropbox's long-term customer lifecycle strategy, evolving our approach to customer retention across direct, channel, and self-serve motions. Responsibilities Lead Dropbox's retention strategy for commercial customers, identifying opportunities to improve customer outcomes and recurring revenue. Develop scalable retention programs, renewal strategies, and customer lifecycle initiatives that increase customer health, product adoption, and renewal rates. Partner with Customer Succes