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Active1mo ago

Support Program Manager, Support Delivery

OpenAI·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$216K – $240K/yr

Role overview

Job description

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to es

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About this listing

  • Listed from OpenAI's careers site via Ashby · last confirmed on the source 19 Oct 2026
  • Posted 2 Sept 2026

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Role market pulse

How Program Manager demand looks in United States

69/100 · rising

Live jobs

426

Posted 30d

192

30d movement

+58.7%

Remote share

25.4%

Salary listed

70%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · User Operations

Hiring company

OpenAI

Technology

FONDER L'INNOVATION (depuis 1984) Partie I [le début n'avait même pas 2 fin.s] : The Book of.f MandaloriÂn.e Studio d'innovation ouvert.e (Open Innovation) issu de la fusion des activités du bureau d'étude (BE) de la marque 2 fabrique OPENAI (Open Ahead Inspiration) créée initialement à Genève (CH)

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