About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a member of the Finance team within a global e-commerce membership organization, the Payments Analyst provides analytical support across payments performance, testing, and process optimization. This role analyzes payment data to identify opportunities for improvement and optimization. Collaborating with cross-functional teams, the Payments Analyst supports testing initiatives, helps improve authorization rates and payment processes, and provides data-driven recommendations that contribute to revenue growth and a better customer experience. This role is intended for someone who can move beyond basic reporting to interpret results, identify meaningful insights, anticipate follow-up questions, and provide actionable recommendations. What You’ll Do Conduct in-depth payment data analysis to identify patterns, trends, and improvement opportunities Identify opportunities to optimize payment processes, enhance customer experience, and drive revenue growth Support testing initiatives through sample sizing, monitoring, and readouts Partner with cross-functional teams on payment performance and optimization initiatives Respond to ad-hoc analytical requests and translate findings into clear, actionable insights Create and maintain dashboards and reporting tools that provide visibility into key payment metrics Provide data-driven recommendations to improve authorization rates and overall
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe's user base and global footprint grows dramatically, we face uniquely complex operational challenges at the intersection of payments infrastructure, financial data integrity, and global scale. The Stripe Delivery Center (SDC) provides operational leverage across Stripe's portfolio supporting external users and internal teams with precision and speed. What you’ll do As a Technical Operations Analyst on the Payments team, you will own the reliability and accuracy of some of the world's most critical payment flows, a platform processing hundreds of billions of dollars annually. You will sit at the intersection of engineering, finance, and operations: triaging live payment failures, driving reconciliation accuracy, and partnering with financial institutions globally to resolve issues fast. This is not a passive monitoring role. You will be expected to independently own investigations end-to-end, identify systemic issues before they escalate, and drive process improvements that scale with Stripe's growth. Responsibilities Own reconciliation and payments-related investigations, ensuring accurate ledgering of funds and resolving discrepancies with banking partners swiftly and precisely. Proactively monitor payment performance across users and payment methods; triage degradation alerts, diagnose root causes, and communicate findings clearly to technical and non-technical stakeholders. Serve as the escalation point for complex support inqui
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. Responsibilities Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders Utilize data as a core tool for guiding people management strategies and optimizing team productivity Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making Manage capacity and scheduling, dividing and assigning work between team members. Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. Ensure your team has strong data analysis and Technical skills needed to be successful in their role. Setting clear goals and expectations for individual and team performance. Foster a culture of continuous improvement to refine team processes and procedures. Support recruitment and hiring initiatives. Coach and mentor individuals to meet career via structured career development conversations. Provide continuous performance feedback and facilitate periodic formal performance reviews. Drive and own initiatives that make the
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Payments Risk Analyst I on the Payments Risk team, you'll serve as the first line of defense against payments fraud across Coinbase. This team reviews escalated accounts, identifies fraud patterns, and strengthens the controls that protect millions of customers from chargebacks, ACH abuse, wire disputes, and account takeovers. You'll own end-to-end fraud investigations, surface insights that sharpen our detection logic, and drive process improvements that reduce risk exposure at scale. What you'll do: Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers. Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy. Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses. Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput. Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow. Required Skills and Experience: 1+ years of experience in payments risk, fraud analysis, or risk operations within financial s
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Payments Risk Analyst I on the Payments Risk team, you'll serve as the first line of defense against payments fraud across Coinbase. This team reviews escalated accounts, identifies fraud patterns, and strengthens the controls that protect millions of customers from chargebacks, ACH abuse, wire disputes, and account takeovers. You'll own end-to-end fraud investigations, surface insights that sharpen our detection logic, and drive process improvements that reduce risk exposure at scale. What you'll do: Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers. Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy. Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses. Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput. Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow. Required Skills and Experience: 1+ years of experience in payments risk, fraud analysis, or risk operations within financial s
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Payments Risk Analyst II As a Payments Risk Analyst II on the Risk & Fraud team within the Consumer & Business group, you'll own the identification and mitigation of payments fraud across Coinbase's fiat payment rails, including ACH, wire, and card transactions. This team protects millions of customers and billions in transaction volume from chargebacks, unauthorized deposits, and account takeover schemes. You'll investigate escalated fraud cases, analyze risk patterns across multiple channels, and partner cross-functionally to strengthen detection systems across one of crypto's highest-volume retail platforms. What you'll do: Own end-to-end investigation and resolution of escalated payments fraud cases, including chargebacks, ACH returns, wire disputes, and account takeovers, across phone, messaging, and email channels. Analyze fraud trends and patterns across payment activities, synthesizing data into actionable recommendations that improve detection logic and reduce loss exposure. Handle premium and high-complexity customer cases, including CB1, HNWI, and executive escalations, using judgment to make risk decisions and coordinating with stakeholders to resolve issues. Partner cross-functionally with Product, Data Science, Risk ML, and Engineering to develop and iterate on risk management strategies, rule logic, and fraud prevention processes. Identify work
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Payments Risk Analyst II As a Payments Risk Analyst II on the Risk & Fraud team within the Consumer & Business group, you'll own the identification and mitigation of fraud risk across Coinbase's fiat payment rails, protecting the company's bottom line and millions of customers without degrading the user experience. You'll join a team that is modernizing its risk controls and building next-generation fraud prevention systems, giving you the opportunity to shape how we protect customers at scale across one of crypto's highest-volume retail platforms. What you'll do: Own end-to-end risk controls for ACH payments, scaling fraud prevention processes to keep pace with business expansion. Drive detection and mitigation of fraudulent deposit activity by implementing targeting logic against bad actors and high-risk behavior. Lead quantitative analysis of fraud performance, measuring rule precision and recall, assessing the financial impact of decisions, and surfacing tradeoffs to leadership with clear, data-backed recommendations. Partner cross-functionally with Product, Growth, Data Science, Risk ML, and Engineering to develop and iterate on risk management strategies, including the transition from heuristic rules to model-driven and synchronous friction controls. Execute investigations into anomalous customer and transaction behavior, proactively identifying
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build
Job Title: Business Analyst - Payments and Digital Journeys About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Locations - Pune / Hyderabad / Bengaluru / Mumbai / Chennai / Gurgaon Experience: 8+ Years Notice period –Immediate Mandate Skills: Business Analyst - Payments and Digital Journeys (Global Banking domain only) Please see JD below for BA - Payments: Business Analyst with 8+ years’ experience in Payments within Retail Banking , including global bank exposure (Global Banking experience preferred). Proven expertise in requirements elicitation, backlog management, and Agile delivery , with hands-on use of Jira and Confluence . Strong stakeholder management and communication skills , colla
Unterstütze die Modernisierung von Corporate-Card-Angeboten und -Prozessen durch fundierte Analyse und wirkungsvolle Umsetzungsbegleitung. Deine Rolle Als (Senior) Consultant – Business Analyst im Bereich Payments mit Fokus auf Corporate Cards unterstützt Du Transformationsinitiativen bei Banken und Zahlungsdienstleistern, die ihre Commercial-Card-Fähigkeiten weiterentwickeln. Du analysierst Geschäftsanforderungen, optimierst End-to-End-Prozesse und begleitest die Umsetzung über Produkt-, Operations- und Technologieteams hinweg. Diese Rolle verbindet fundierte Payment-Expertise mit strukturierter Analyse und Beratungskompetenz. Deine Aufgaben Erhebung und Dokumentation von Geschäftsanforderungen im Bereich Corporate Cards (z. B. Issuing, Kontoeröffnung, Ausgabensteuerung, Transaktionsverarbeitung, Abstimmung, Service und Reporting) Unterstützung bei Prozessneugestaltung und funktionaler Analyse für Produktverbesserungen, Plattformveränderungen und Operating-Model-Optimierungen Übersetzung fachlicher Anforderungen in klare Spezifikationen für Technologie-Teams, Anbieter und Implementierungspartner Enge Zusammenarbeit mit Produkt-, Operations-, Compliance- und IT-Stakeholdern zur Unterstützung der End-to-End-Umsetzung Mitwirkung an Testaktivitäten, Defect-Management, UAT-Koordination und Go-Live-Vorbereitung Dein Profil Mehrjährige Erfahrung als Business Analyst im Payments-, Karten- oder Transaction-Banking-Umfeld Fundiertes Verständnis von Corporate- oder Commercial-Card-Produkten sowie zugehörigen Prozessen (Service, Kontrolle, Settlement, Reporting) Erfahrung in Transformationsinitiativen im Zusammenhang mit Kartenplattformen, Customer Journeys oder Prozessoptimierung Fähigkeit zur effektiven Zusammenarbeit über Business- und Technologie-Teams hinweg in komplexen Projektumfeldern Ausgeprägte analytische Fähigkeiten, Kommunikationsstärke und Stakeholder-Management-Kompetenz Fließende Deutsch- und Englischkenntnisse sowie Reisebereitschaft Nice to have Kenntn
Unterstütze die Transformation von Pricing- und Billing-Prozessen im Zahlungsverkehr durch fundierte Analyse und strukturiertes Business Design. Deine Rolle Als (Senior) Consultant – Business Analyst im Bereich Payments mit Fokus auf Pricing & Billing unterstützt Du strategische Transformationsinitiativen bei Finanzinstituten, die ihre Preismodelle, Abrechnungsprozesse und kommerziellen Angebote modernisieren. Du arbeitest eng mit Produkt-, Finance-, Operations- und Technologieteams zusammen, um Anforderungen zu analysieren, Lösungen zu definieren und skalierbare Pricing- und Billing-Fähigkeiten umzusetzen. Diese Rolle erfordert eine Kombination aus Payment-Expertise, kommerziellem Verständnis und analytischer Präzision. Deine Aufgaben Erhebung und Dokumentation von Anforderungen zu Gebührenstrukturen, Preismodellen, Abrechnungsereignissen, Rechnungsstellung, Anpassungen und Umsatzreporting im Zahlungsverkehr Analyse bestehender Prozesse sowie Unterstützung bei der Zielbilddefinition für Pricing- und Billing-Plattformen, Kontrollen und operative Abläufe Übersetzung fachlicher Anforderungen in funktionale Spezifikationen für Pricing-Engines, Abrechnungssysteme, Produktkonfiguration und Reporting-Lösungen Zusammenarbeit mit Produkt-, Finance-, Operations- und Technologie-Teams zur Sicherstellung wirtschaftlich sinnvoller und operativ umsetzbarer Lösungen Unterstützung von Testaktivitäten, Abstimmungsprozessen, UAT und Implementierung in Pricing- und Billing-Transformationsprogrammen Dein Profil Mehrjährige Erfahrung als Business Analyst im Payments-, Transaction-Banking-, Billing- oder Pricing-Umfeld Fundiertes Verständnis kommerzieller und operativer Prozesse im Zusammenhang mit Pricing, Gebührenmodellen, Rechnungsstellung und Vermeidung von Umsatzverlusten Erfahrung in der Strukturierung komplexer kommerzieller Anforderungen und deren Überführung in umsetzbare Lösungen Fähigkeit zur effektiven Zusammenarbeit mit verschiedenen Stakeholdern aus Produkt, Fin
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization owns some of Stripe's most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team is responsible for translating complex partner specifications related to network costs (interchange and scheme fees) into simplified logic for internal and external consumption. This also drives decisions and product recommendations to manage the underlying network costs paid by Stripe and our users. The team partners closely with the engineering, product, finance, and partnership groups to manage and understand Stripe's network costs. Our work is core to Stripe's business, as Technical Operations roles in Payments are a dynamic and key component of Stripe's success. We sit at the intersection of product and platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. What you'll do We're looking to add payment enthusiasts who enjoy interpreting complex cost structures and ever-changing payment network systems to optimize on behalf of Stripe and our users. You'll be instrumental in building Stripe's approach to managing our global network cost base. Responsibilities • Collaborate across the company, including engineering, accounting, financial partnerships, and product teams, to analyze billions of dollars moving through the Stripe platform • Translate network specifications into implementation instructions to cr
Leite umfassende Transformationsprogramme im Zahlungsverkehr – von der Strategie über die Analyse bis hin zur erfolgreichen Umsetzung. Deine Rolle Als Principal Consultant im Bereich Payments übernimmst Du eine hybride Rolle aus Business Analyse und Projektmanagement in komplexen Transformationsprogrammen für führende Finanzinstitute. Du gestaltest Lösungsansätze, leitest Workstreams oder Programme und treibst die Umsetzung über Business-, Operations- und Technologieteams hinweg voran. Diese Rolle richtet sich an erfahrene Payments-Spezialistinnen und -Spezialisten, die flexibel zwischen strategischer Analyse und operativer Umsetzung agieren. Deine Aufgaben Leitung oder Steuerung von Transformationsinitiativen in zentralen Payments-Bereichen wie Karten, Account-to-Account-Zahlungen, Pricing & Billing, Kundenservice und operative Modernisierung Definition von Zielprozessen, Vorgehensweisen für Anforderungen und Umsetzungs-Roadmaps bei gleichzeitiger Sicherstellung von Governance und Stakeholder-Abstimmung Aufbau und Steuerung von Programmstrukturen, Delivery-Plänen, Abhängigkeiten, RAID-Prozessen und Reporting auf Management-Ebene Moderation von Entscheidungsprozessen zwischen Produkt-, Operations-, Technologie-, Risiko- und Finance-Stakeholdern zur Lösung komplexer Fragestellungen Beitrag zum Wachstum von Beratungsprojekten durch Lösungsentwicklung, Kundenbeziehungsaufbau und fachliche Impulse im Bereich Payments-Transformation Dein Profil Langjährige Erfahrung in der Payments-Transformation im Beratungs- oder Finanzdienstleistungsumfeld (Business Analyse, Delivery Leadership oder Programmmanagement) Erfahrung in der Zusammenarbeit mit internationalen und funktionsübergreifenden Teams in einem globalen Umfeld Erfahrung im Umgang mit Senior Stakeholdern bis auf C-Level- bzw. Managing-Director-Ebene Erfahrung in der Managementberatung, im Consulting oder in der Geschäftsentwicklung (Business Development) Fundierte Kenntnisse von Zahlungsverkehrsprodukten un
Analyst, Payments Assurance Team, Warsaw, POLAND — Warsaw, Poland. Apply via Workday.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an expert leader to join our community as the Staff Payments Advanced Analytics. In this capacity, you will be a vital driver in executing the strategic vision for Airbnb's global Payments operations. As a key data thought partner, you will streamline integrated, data-informed decision-making across the Payments Platform, Product, and Operations teams. Our organization is dedicated to achieving operational excellence and enhancing the Guest and Host experience through a rigorous culture of problem-solving fueled by data and research. You will embed quantitative measurement into our user journeys and product processes, establishing objective indicators for success. Collaborating with a cross-functional team of engineers and finance partners, you will oversee the technical details of fund processing, including collection, reconciliation, and settlement systems. Your expertise in building relationships and framing narratives will be essential as you influence stakeholders at every level to drive global process improvements and optimize our payments data landscape. The Difference You Will Make: Act as a vital data thought partner to leadership, delivering actionable insights and recommendations that empower integrated, data-informed decision-making across the organization. Champion day-to-day analytics while architecting scalable reporting platforms to enhance the efficacy of our payments ecosystem. Pinpoint frictions in the user journey to optimize experiences for our global Guest, Host, and agent communities through rigorous problem-solving. Solve complex domain cha
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