Payments Performance Strategist Manager Jobs

Technical Lead - Backend About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for a Tech Lead for the Gold Tech team to drive technical direction, architecture, and delivery of Paytm Digital Gold — a high-scale bullion platform serving consumer and merchant use cases at lakhs+ rpm. This role combines hands-on engineering with technical leadership — you will architect solutions, unblock the team, own critical money-path reliability, and partner with Product and Engineering leadership on roadmap and execution. We are building reliable, high-availability financial products and need a Tech Lead who can own modules end-to-end, raise the bar on code quality, and mentor junior engineers. Key Responsibilities: ● Define and evolve technical architecture for Gold services — scalability, reliability, security, and maintainability. ● Lead design and implementation of high-availability, high-volume transactional systems. ● Own end-to-end delivery of major initiatives — breakdown, estimation, risk management, and production rollout. ● Set engineering standards: code quality, review practices, testing strategy, observability, and incident response. ● Drive cross-service integration design. ● Guide the team on Kafka event design, scheduler orchestration, CDC pipelines, and data consistency patterns. ● Mentor and grow engineers (SSE and below); conduct reviews, pair on complex problems, and build team capability. ● Contribute hands-on to critical modules; unblock the team on complex bugs, performance issues, and production fires. ● Represent Gold Tech in architecture reviews, tech debt prioritization, and platform-wide initiatives. Skills Required: ●

Technical Lead - Backend About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: As a Technical Lead, you will be developing the detailed design structure, implementing the best practices and coding standards, leading a team of developers for successful delivery of the project. You will be working on design, architecture and hands-on coding. Requirements: ● 6+ years of server-side application development experience with Java, Spring boot, Microservices, AWS Demonstrated experience delivering highly scalable products Deeply technical with a track record of successful delivery. ● An entrepreneurial spirit combined with strong program and product management skills. Proven success in building, motivating and retaining teams. ● Excellent written and verbal communication skills with the ability to present complex plans and designs. ● Excellent judgment, organizational, and problem-solving skills. Excellent design and architecture knowledge. Preferred Qualification : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: ● Tech Stack: Lang: Java/Golang DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS. ● Strong experience in scaling, performance tuning & optimization at both API and storage layers. ● Hands-on leader, and problem solver with a passion for excellence. Why join us: ● Because you get an opportunity to make a difference, and have a great time doing that ● You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve ● You should work with us if you think seriously about what technology

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecycle of assigned services. -Monitor performance and health of live Telco services. -Assist in initial investigation of operational issues and incidents. -Support creation and maintenance of operational documentation. -Learn and utilize service monitoring tools and platforms. -Participate in testing of new service features or deployments. -Contribute to routine daily operations tasks. -Collaborate with cross-functional teams (Engineering, QA, Support). -Develop understanding of Telco protocols and service delivery. -Enhance skills in data analysis, reporting, and troubleshooting. Qualification Required:- - B.E. Electronics & Telecommunications graduate. - 2–5+ years of exp

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecycle of assigned services. -Monitor performance and health of live Telco services. -Assist in initial investigation of operational issues and incidents. -Support creation and maintenance of operational documentation. -Learn and utilize service monitoring tools and platforms. -Participate in testing of new service features or deployments. -Contribute to routine daily operations tasks. -Collaborate with cross-functional teams (Engineering, QA, Support). -Develop understanding of Telco protocols and service delivery. -Enhance skills in data analysis, reporting, and troubleshooting. Qualification Required:- - Fresher B.E. Electronics & Telecommunications graduate. - 6–12+ yea

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. About the Role: This role is focused on Growth/Data Analytics, where you use data to understand customer behavior, improve marketing performance, and drive business growth. The job involves working with tools like SQL, Excel, Tableau/Looker, and Python/R to analyze data, build customer segments, and optimize acquisition, engagement, and retention campaigns. You’ll collaborate closely with teams such as Marketing, Product, Finance, and Tech to make data-driven decisions and improve business outcomes. The role suits candidates who enjoy problem-solving, storytelling with data, and working in a fast-paced, cross-functional environment. Key Responsibilities 1. You are a dynamic problem solver, driven by a passion for data and the compelling narratives it reveals. 2. Constantly challenging the status quo, you possess a keen ability to understand and navigate its complexities. 3. Graduates/Post Grads from Tier 1/2 colleges with Engineering, Management/ Finance background are preferred. 4. Strong workin

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Paytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. As a PMII / SPM, you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem. This role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment. What You'll Drive Programmatic Ad Stack * Own the roadmap for Paytm's programmatic monetization platform. * Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization. * Improve platform scalability, latency and auction efficiency. Partner Integrations * Drive integrations with leading SSPs, DSPs, exchanges and demand partners. * Build scalable APIs and onboarding frameworks for external monetization partners. * Work closely with business teams to accelerate partner launches. SDK & Monetization Infrastructure * Own SDK integrations across internal and third-party monetization platforms. * Enable access to premium demand through SDK and server-side integrations. * Improve monetization performance across app inventory while maintaining user experience. Measurement & Attribution * Build integrations with MMPs, DCR providers, fraud detection and measurement partners. * Improve attrib

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Travel has revolutionized the travel industry - intending to empower millions of travelers who choose us as their preferred travel partner. Being one of the largest travel platforms in the country, we aim to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich the customer experience by making every transaction transparent, honest and hassle-free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with trustworthy travel partners. Job Summary We are looking for a visionary and results-driven Director of Product to lead Paytm’s Travel business. This role will own the end-to-end product strategy and execution across travel categories, shaping how millions of users discover, book, and manage their journeys. The ideal candidate brings deep expertise in the travel ecosystem, strong business acumen, and a proven ability to lead cross-functional teams to deliver scalable, high-impact products. You will drive growth, optimize customer experience, and build innovative solutions in partnership with engineering, design, and business teams. Responsibilities 1. Define and drive the product vision, strategy, and roadmap for Paytm Travel, aligning with overall business goals and growth targets. 2. Identify new opportunities across the travel ecosystem (flights, trains, buses, hotels) through market insights, customer needs, and competitive analysis. 3. Lead and mentor a team of product managers, fostering a high-performance

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: We are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. We’re rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science). About the Role: This is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1–2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation. Key Responsibilities: * Lead and grow a team of product managers and analysts (1–2 PMs and 1 analyst) — hiring, coaching, performance management, and career development. * Drive the end-to-end data product development lifecycle — from discovery and scoping through delivery, adoption, and iteration. * Define and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends. * Partner with cross-functional teams — business, growth, risk, and data science — to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. * Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset)

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Travel is the travel and ticketing platform of Paytm, offering seamless booking services for flights, trains, buses, hotels, and other travel-related needs. The platform leverages technology to simplify travel planning and booking for millions of users across India, providing a convenient, secure, and user-friendly experience through the Paytm ecosystem. About the Role: We are looking for a Product Data Analyst who can help drive product and business decisions through data. The role involves building dashboards, analyzing user behavior, identifying funnel drop-offs, diagnosing business issues, and generating actionable insights that improve traffic, conversion, retention, and overall business performance. The ideal candidate should be highly proactive, comfortable working with large datasets, and capable of independently identifying opportunities and problem areas without requiring constant direction. Key Responsibilities -Build, maintain, and automate dashboards and reporting frameworks. -Monitor key product, traffic, funnel, and business metrics on a daily basis. -Analyze user journeys and identify drop-offs, conversion leaks, and performance issues. -Investigate traffic fluctuations and business trends to determine root causes. -Generate actionable insights and recommend corrective actions to product, business, and technology teams. -Conduct deep-dive analyses on user behavior, conversion, retention, pricing, and revenue metrics. -Partner closely with Product Managers, Business Teams, Engineering, and Leadership. -Create periodic business reviews, performance reports, and executive-level

Engineering Manager - Backend About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the role: As a Engineering Manager, you will help define the technical design and implementation roadmap across multiple solutions and will work with engineering leadership to ensure we resource and equip our squads with the right expertise to deliver those solutions. Requirements: 8 to 12 years of strong software design/development experience in building massively large scale distributed internet systems and products Hands on experience in Advance Java, Spring boot, AWS, Node, Agentic AI, LLM, RAG, Cursor, Copilot Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development Should be an active contributor to developer communities like Stack overflow, Top coder, Git hub, Google Developer Groups (GDGs). Superior organization, communication, interpersonal and leadership skills. Must be a self-starter who can work well with minimal guidance and in fluid environment. Preferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Expertise in Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS Strong experience in scaling, performance tuning & optimization at both API and storage layers Probl

About Us – Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About the Role: Incumbent will be responsible for driving Ad sales revenue pertaining to FMCG category by developing and executing a comprehensive sales strategy that aligns with Paytm's overall business objectives. You will lead a team of Ad sales professionals and work closely with cross-functional teams including product, marketing, and finance to identify new revenue opportunities and grow our advertiser base. Responsibilities: ● Develop and execute a sales strategy that drives revenue growth for Paytm's advertising business ● Build and manage a high-performing sales team that delivers against revenue targets and KPIs ● Establish strong relationships with key advertisers and agencies, and leverage those relationships to grow the business ● Collaborate with cross-functional teams to identify new revenue opportunities and ensure alignment with company objectives ● Develop and deliver sales presentations and proposals to key stakeholders ● Monitor market trends and competitive activity to inform sales strategy and tactics ● Provide regular sales forecasts and performance updates to senior management Eligibility Criteria: ● Bachelor's degree in Business, Marketing, or related field; MBA preferred ● 12+ years of experience in advertising sales specifically into CPG or FMCG segment, with a proven track record of delivering revenue growth ● Experience in digital advertising ●

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. About the Role: We’re seeking a Creative Designer to own and drive the visual communication strategy for in-app ad campaigns, marketing collaterals, and innovation projects across the Paytm Ads ecosystem. As the Creative Design Lead, you'll manage end-to-end design responsibilities from stakeholder communication and creative strategy to hands-on design execution and team management. You'll collaborate cross-functionally with business, marketing, and product teams to deliver high-impact, performance-oriented creatives. Key Responsibilities: Creative Direction & Execution Lead the design development for in-app ad creatives, banners, videos, and marketing campaigns. Translate briefs into strong visual concepts aligned with brand and campaign goals. Team & Stakeholder Management Manage and mentor a team of junior designers, providing feedback and quality control. Liaise with internal stakeholders, category teams, account managers, and product owners to align on campaign objectives and timelines. Cross-Platform Visual Communication Design marketing collaterals including case studies, sales decks, social media creatives, and video assets. Work on campaigns tailored fo

About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role : We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale. What You'll Do : - Own the end-to-end strategy, growth, and P&L of the category. - Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience. - Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses. - Drive category performance through data-led decision making, experimentation, and continuous optimization. - Monitor portfolio performance, customer adoption, profitability, and key business metrics. - Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture. What We're Looking For : - 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management. - Strong experience owning and scaling a business category or product with measurable business impact. - Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products. - Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams. - Excellent analytical, stakeholder management, and problem-solving skills.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Achieve the collections target and control collection flow for specified area. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. Superpowers/ Skills that will help you succeed in this role: 1. More than 3 years of relevant experience in Collections role. 2. Demonstrated Success and achievement orientation. 3. Excellent Communication Skills. 4. Negotiations skills - strong bias for driving results in a High performance environment. 5. Strong Relationship skills. 6. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!! Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving c