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People Operations Associate Jobs

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Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission… As an Accounting Operations Senior Associate, you will support key transactional accounting functions with a primary focus on Travel & Expense (T&E) and broader procure-to-pay (P2P) operations. You will partner closely with the accounting team to ensure accurate, timely processing of expenses and financial transactions, while supporting overall financial operations. This is a contractual role. Shift timings- 5.30 pm -3.30 am IST You’ll Enjoy This Role if You… Take ownership and see matters through to completion with strong attention to detail Are comfortable working in a high-volume, process-driven environment Have strong judgment and know when to escalate risks or issues Are proactive, organized, and able to multitask independently Your Day to Day Is… Review and process employee expense reports in accordance with company policy Work closely with employees on reimbursements and expense-related inquiries Perform T&E reviews for accuracy, completeness, and policy compliance Support corporate card reconciliations

awsgitai
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Zinnov
📍 Bengaluru• Full-time
15 days ago

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As Senior Associate – Operations , you will ensure smooth day-to-day administration and transport operations for client locations — with high ownership across routing, safety, vendor coordi

M
1mo ago

The HR Shared Services Compensation operations senior associate combines analytical rigour with a service-orientated mindset. They will be comfortable working in the details of HR systems and cases while also understanding the broader impact of compensation data and decisions on employees, managers, payroll, reporting, and business operations. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Key Responsibilities You will play a vital role in processing the backend transactions related to general compensation questions or tasks, along with making sure that the relevant SLA’s are met Review and process requests related to job architecture, job codes, career levels, compensation tiers, pay ranges, compa-ratio, salary positioning, bonus eligibility, and other compensation-related fields in the HRIS Pull ad hoc compensation reports, review data for accuracy and completeness, and help summarize basic findings for the compensation team and business partners Assist with program documentation, supporting records, data integrity, audit readiness, and compliance materials Partner with Compensation, HR Business Partners, Recruiting, Payroll, HRIS, Finance, and regional People Teams to investigate issues, resolve discrepancies, and coordinate end-to-end completion of transactions Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Create, maintain, and improve standard operating procedures, knowledge articles, checklists, process maps, and case-handling guidance for compensation processes Perform data validation, reconciliation, and quality-control checks across SuccessFactors, case-management tools, payroll inputs, compensation planning files, and downstream reporting systems Expected Skills Experience for 4+ years in HR Operations / Shared Services in an HR Shared Services role (EMEA and Americas) Strong Excel or spreadsheet skills, including data validation, lookups, filters, pivot tables, reconciliatio

mongodbawsazure
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CH
16 days ago

Opportunity Overview: The Cohere IT team administers systems with a holistic approach and is responsible for the study, design, development, implementation, support, and management of telecommunications and computer-based information systems and software. Providing support to our colleagues who utilize Cohere Health systems in their day-to-day responsibilities and operations is a key function of the IT team.It is our aim to ensure a friendly working environment while scaling solutions to provide secure and efficient technology to all Cohere employees. IT is the backbone of our business, the underlying structure that reinforces Cohere’s growth, and propels this world-class organization to perform at the highest levels.The Cohere IT team is currently seeking an Information Systems Specialist to be part of the day-to-day frontline that provides, supports, and maintains the availability of services and infrastructure within the company’s corporate environment.Desktop Support Technicians are responsible for learning, maintaining, and documenting information pertaining to systems, software, applications, and processes used across the organization. All internal support requests are their responsibility to respond to or escalate to Systems Administrators, as necessary.Last but not least: The ideal candidate will thrive in a fast-paced startup with the ability to wear many hats while prioritizing customer focus. People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you'll do: Work within Cohere’s established standards, procedures and guidelines in delivering service to staff Fulfill service requests in a highly customer-service oriented manner Monitor, respond to, and escalate service issues in a timely manner

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Flexport
📍 Netherlands• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead compliant global trade operations as an Associate Manager, Customs in EMEA. The opportunity: The Customs team at Flexport is critical to our mission of making global trade easier for everyone. As an Associate Manager, Customs in the Netherlands, you will lead a dedicated team responsible for ensuring the seamless and compliant movement of goods across borders. You will work closely with clients, carriers, and internal operations teams, navigating the complexities of customs regulations specific to the EMEA region. This is a unique opportunity to drive significant impact, optimize processes, and mentor a team, all while solving real-world challenges in a fast-paced, highly regulated industry. You will: Lead, mentor, and develop a team of Customs Specialists, fostering a culture of high performance and continuous improvement. Oversee daily customs brokerage operations, ensuring accuracy, efficiency, and strict adherence to EMEA customs regulations. Identify and implement process improvements to enhance operational workflows and client experience. Collaborate cross-functionally with sales, operations, and product teams to resolve complex customs issues and suppor

DU
16 days ago

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people — and on bringing the merchant partners who power that service along with us — then we want to talk to you! About the Role Come help us redefine last-mile logistics through robotics, automation, and other advanced technologies. Autonomy only works when merchants — restaurants, retailers, and other partners — can reliably interact with our robots: handing off orders, troubleshooting edge cases, and trusting the experience enough to keep using it. This role owns that side of the equation. We're looking for a Merchant Success & Growth lead to build the strategy and operational mechanisms that get merchants onboard, keep them performing, and turn their day-to-day reality into a tight feedback loop for product and engineering. You're excited about this opportunity because you will… Own merchant adoption and performance KPIs for autonomy end-to-end — defining what "successful merchant interaction with a robot" means, instrumenting it, and driving improvement against it. Build the playbooks and operational mechanisms to onboard merchants to autonomy — from first conversation through training, go-live, and steady-state ops — and scale them across markets. Partner with sales, account management, and field ops to recruit and ramp the right merchant cohorts for each stage of the product, and design experiments that test new merchant-facing features and handoff models. Define merchant performance benchmarks (handoff success rate, dwell time, dasher/robot interaction quality, merchant CSAT) and run the cadence that holds partners and internal teams accountable to them. Stand up the feedback loop from the field back to product and engineering — turning merchant complaints, edge cases, and frontline observations into prioriti

awsgitrest
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Coinbase
📍 - USA• Full-time• Remote• From $121.4K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Internal Audit Senior Associate on the Internal Audit team within Finance, you'll execute risk-based operational and compliance audits end-to-end, covering planning, fieldwork, reporting, and remediation validation. Internal Audit is an independent, third-line function reporting directly to the Audit Committee, and this role strengthens Coinbase's control environment by evaluating governance, compliance, and risk management processes across global operations. You'll partner with first- and second-line stakeholders to identify control gaps, drive practical recommendations, and validate remediation, helping Coinbase maintain its position as the most trusted crypto platform. What you'll do: Execute end-to-end operational and compliance audits, including scoping, preliminary risk assessments, control walkthroughs, fieldwork testing (design and operating effectiveness), and reporting Own audit request tracking, open item management, and testing status, delivering proactive and transparent updates to Internal Audit leadership and cross-functional stakeholders Identify control gaps by performing root cause analysis, evaluating exception severity, and drafting risk-based recommendations that drive measurable improvement Lead audit reporting by drafting result summaries and issue write-ups that are direct, concise, and actionable for senior leadership and regulators Val

REMOTEsqlawsai
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We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description Kite is seeking a highly motivated and experienced Associate Director, Sales Analytics and Operations to join our team. The ideal candidate will play a critical role in driving sales planning and performance through data-driven insights and operational excellence. This position requires a strategic thinker with robust , hands on , ana lytical skills and a deep understanding of the biotech industry. Responsibilities include:

sqlaiExcel
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Squarespace
📍 United States• Full-time• Remote
1mo ago

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th. To be eligible for this role you will need to live in one of the following states: Delaware, Florida, Georgia, Kansas, Michigan, Missouri, Ohio, Oregon, Tennessee, or Utah. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. You'll Get To… Respond to customer live chats and emails in a timely manner - live chat is our primary channel, with queue-based work making up around 90% of the role Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat Stay up to date on new product features and improvements Identify isolated customer experiences and escalate important issues Who We're Looking For Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us 1+ years customer-facing experience required in a similar role (retail, hospitality, online support) Expertise with written communication and the ability to spot spelling and grammar errors Proficiency with decoding conver

REMOTEgitaigo
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Flexport
📍 Guadalajara• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As an Air Pricing Associate, you will be a foundational member of the team, learning all aspects of the trade, mastering Flexport’s advanced technology systems, and working on the front-lines to ensure Client Solutions Teams - and by extension, Flexport customers - have the right solutions and the right prices so that supply chains run smoothly. You will be an expert in coordinating and executing the end-to-end shipment lifecycle: procurement, solution design, rate setting, bid mapping and administration of marketplace prices. You Will Develop end-to-end pricing solutions for Flexport customers Execute the end-to-end creation and delivery of pricing solutions for Flexport customers by working with cross-functional stakeholders (Trucking, Supply Chain Operations, Partner Team, etc) to secure necessary procurement costs. Procure rates for customer requests within our network of vendors (ie carriers, subcontractors, partners) and ensure they are clearly recorded and available in cost databases Fulfill dynamic pricing requests for both fixed and spot rates and ensure solutions are clearly recorded and available in sell databases for immediate cons

R
Robinhood
📍 Chicago, CO; Lake Mary• Full-time
1mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood is building out its firm-commitment underwriting capability to manage and co-manage IPOs and follow-on equity offerings, while continuing to operate an established distribution channel that brings new issues to Robinhood's retail customers. This role is the firm's registered representative across both functions — overseeing firm-commitment underwriting activity and the distribution of new issues to retail customers — responsible for daily processing, compliance controls, and regulatory engagement across the end-to-end lifecycle of a deal. You will guide deal execution from due diligence through pricing, allocation, and settlement on the underwriting side. You'll ensure all activity meets regulatory and internal standards across both sides of the deal. This role partners closely with Compliance, Finance, and Trading Operations to support successful execution while maintaining strong supervisory practices. This role is based in our Chicago, IL, Denver, CO, Lake Mary, FL, or New York, NY office(s), with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and str

vueawsai
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Robinhood
📍 Clearwater• Full-time
1mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Account Maintenance team’s mission is to build trust with the RIAs we support by delivering a seamless, consistent account onboarding and maintenance experience. As the primary entry point for new customer accounts, we take complete end-to-end ownership of every request with speed and accuracy from initiation to resolution. As an Account Maintenance Associate, you will work with a highly motivated team providing timely and accurate execution of new account opening and account maintenance functions. You must welcome challenges, seek continuous improvement, and be eager to learn and grow within a dynamic environment. This role is based in our Clearwater, FL office(s), with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Review and process new account applications and account maintenance requests, ensuring all requests are processed efficiently and accurately. Keep records of interactions and file account-rela

vueawsai
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Flexport
📍 Phnom Penh• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Our Ocean Planning Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services. As a Planning Associate, you’ll be an integral part of helping achieve Flexport’s growth goals. We’re looking for multiple team members, responsible for different trades that we are focusing on. Candidates will need to have a passion for ocean freight and ability to work with parties across different parts of the organization. What you’ll do: Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers Coordinate day-to-day operations with Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers Maintain FMT data including allocation, sailing schedules, cut-off dates, etc Execute pre-bookings, support/hypercare trial shipment and submit rollover list if necessary Create best practices, work on function enhancements, do automation st

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Flexport
📍 Bangkok• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The Ocean Planning Associate is a critical part of Flexport's mission to make global commerce so easy there will be more of it. Flexport connects almost 10,000 clients and suppliers across 109 countries — and in this role, you'll work directly with account management, customs teams, carriers, terminals, and trucking providers to support our end customers' logistics goals. You'll develop specialized expertise in end-to-end ocean freight planning and booking, executing schedule assignments and bookings that help our regional account teams meet client expectations for timely departures. You'll help unblock issues, improve productivity, and build the next operational model that allows Flexport to scale. What You Will Do Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers Ensure shipments move on time and exceptions are handled appropriately, meeting internal OKRs and SLAs Coordinate day-to-day operations with

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