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Active2mo ago

Associate IT Operations Analyst

Cohere Health·📍 Hyderabad, Telangana, India

Employment

FULL TIME

Work mode

On-site

Experience

2–3 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Opportunity Overview: The Cohere IT team administers systems with a holistic approach and is responsible for the study, design, development, implementation, support, and management of telecommunications and computer-based information systems and software. Providing support to our colleagues who utilize Cohere Health systems in their day-to-day responsibilities and operations is a key function of the IT team.It is our aim to ensure a friendly working environment while scaling solutions to provide secure and efficient technology to all Cohere employees. IT is the backbone of our business, the underlying structure that reinforces Cohere’s growth, and propels this world-class organization to perform at the highest levels.The Cohere IT team is currently seeking an Information Systems Specialist to be part of the day-to-day frontline that provides, supports, and maintains the availability of s

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About this listing

  • Source: Cohere Health's official careers site (via Greenhouse) · last confirmed on the source 2 Nov 2026
  • Posted 11 Aug 2026

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What they are looking for

Skills & requirements

Qualification

Background 2-3 years Mac & PC desktop support experience in a fast-paced environment [university or professional] MCP or A+ certification Skills Working knowledge of corporate cloud environments with the following systems: Google Workspace, Zoom, AWS, JIRA, Confluence Experience in providing desktop support for MAC OS, including support services such as Jamf Understanding of networking technologies, configurations and security Experience configuring and troubleshooting enterprise wireless devices, including iOS and Android Working knowledge of VOIP concepts Experience with cloud computing virtual private networking (EC2, AWS) is a plus Practical hands on experience assisting internal users with Information Systems and troubleshooting technical issues Ability to work with ticketing systems and manage security related incidents Experience supporting a remote, distributed workforce Traits Excellent communication and written skills Time management skills and ability to meet deadlines Ability to work both independently and within a team Must be willing to learn and grow IT skillsets as the business evolves Understand business implications of decisions and have ability to exhibit sound a

Department · Information Technology

Hiring company

Cohere Health

Technology

AI-powered prior authorization and payment integrity solutions that streamline utilization management, reduce costs, and improve care access for health plans.

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