People Operations Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Job: Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb's belongs anywhere mission. We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we'll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts. Airbnb's business grows rapidly year over year, and so does Airbnb Payments' processing volume. Payments Compliance is an essential part of the Payments organization. Without it, Airbnb can be subject to fines and even forbidden from conducting business in certain markets. As a Senior Staff Engineer and Technical Lead for the Payments Compliance organization, you would own the technical vision and architectural direction across the full Compliance engineering landscape — spanning Policy Enforcement, Identity, Screening, Auditing, and Compliance Experience. You will ensure our compliance systems are cohesive, scalable, and aligned with broader company priorities as we navigate an increasingly complex global regulatory environment. The Role: We are looking for a seasoned technical leader who can operate at the intersection of deep systems expertise and organizational influence. As a Senior Staff Engineer, you will serve as the connective tissue across Complia

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Internal Audit team exists to demonstrate effective risk management, process optimization, and adherence to relevant regulations — through a mix of independent assurance and advisory work that helps teams strengthen our overall control environment. This Technology Risk Audit Manager role owns the technical side of that mission — IT SOX/ITGC, system controls, and domains centered around consumer trust — that protect hundreds of millions of our users worldwide. You'll have the opportunity to help build our internal audit function from the ground up: shaping the frameworks and processes with an AI-native approach from day one, rather than bolting AI on after the fact. Your first few months will focus on learning Discord's financial-reporting systems landscape, understanding the company's GRC program structure, and evaluating AI-powered testing solutions — setting the foundation for a function that's built to scale as Discord grows toward enterprise readiness. This person will report to the Vice President of Internal Audit. What You'll Be Doing Lead IT SOX/ITGC strategy and continuous improvement across financial-reporting-relevant systems Extend risk and controls assessment and assurance into consumer trust domains such as privacy, security, and trust & safety Partner with the Engineering organization to ensure proper access controls, segregation of duties, change management, and CI/CD integrity are in place Guide control design through system implementations, migrations, and platform changes Manage teams and projects related to IT controls and technical audits, including external contractors

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. The Consumer Revenue org sits at the center of how we build a sustainable business around that community. We're looking for a Staff Engineer to join teams working across premium experiences and core user identity, shaping the technical strategy that ties it all together. You'll work across surfaces like Nitro, Shop, Server Boosting, and User Identity to build a premium Discord that delivers real value to subscribers without compromising the core experience for our free users. In this full-stack product engineering role , you'll collaborate cross-functionally with Product, Data Science, Design, Marketing, and other functions to create best-in-class consumer experiences. Your work will cover the full breadth of the technical stack, from backend data modeling, through business logic in APIs, to polished, user-facing interfaces. You’ll be supported by infrastructure, platform, and product teams on your mission to build the best premium Discord Check out some of our recent launches on Nitro , Shop , Server Boosting , User Identity , and more . To learn more about Discord Engineering, take a look at our engineering blog ! What You'll Be Doing Accelerate growth of existing revenue streams while laying the foundation for new monetization opportunities across surfaces like Nitro, Shop, Boosting, and User Identity. Own complex initiatives end to end by partnering with Product to refine requirements, create technical specs, and work closely with Design to execute and deliver best-in-class user experiences. Collaborate with Staff Engineers and partners across the organization to drive technical alignment across sys

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord empowers people to create spaces where they can find a sense of belonging in their lives. Millions of people trust Discord to keep their communications secure, private, and out of the hands of evildoers, so security and privacy are necessary to Discord's success. We are looking for a Senior Software Engineer to join our Application Security team and protect Discord’s users where it matters most, their accounts. If you are an engineer with a wealth of experience making the secure way the easy way, a deep sense of curiosity, and an endless desire to improve Discord, read on! What you'll do Join an engineering team designing and implementing full-stack, user-facing security solutions that protect hundreds of millions of Discord users. Lead full-stack work to strengthen session security and authentication for Discord’s users. Improve, operate, and maintain security-critical authentication services, owning their correctness and security. Partner with Product teams to drive adoption of stronger authentication and to ship user-facing account security tools. Identify and design solutions for emerging threats to user account security. Research and implement new security capabilities for the Discord platform, staying current on the authentication and session security landscape. Build security controls and tools that emphasize self-service, automation, and performance to help identify and mitigate account security flaws. Who you are You have 5+ years of experience securing production applications. You have 3+ years of experience programming in at least one general-purpose programming language (e.g., Python

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Senior Software Engineer to join the Growth team at Discord. Our team owns how new users discover, understand, and get started with Discord — from the first moment someone encounters us on the web through the onboarding experience that turns them into engaged members. You'll work across the stack to build the systems that acquire and activate users at scale, whether that means improving how Discord shows up across the web or designing the in-product experiences that help new users find their footing. This is a high-impact role where you'll directly influence how Discord grows. This person will report to the Senior Engineering Manager for Growth. What you'll be doing: Build and optimize user-facing experiences that improve how people discover, understand, and get started with Discord Develop scalable backend systems that serve dynamic, high-performance content at scale Work across the full stack — frontend (TypeScript, React) and backend (Python) — wherever the problem leads Design and run A/B experiments to measure the impact of your work on user acquisition and activation Partner with Product, Design, and Data Science to identify high-impact growth opportunities and iterate quickly Maintain performance and reliability standards for user-facing properties Write code that's readable, reviewable, and built with the next engineer in mind What you should have: At least 5 years of professional software engineering experience Strong expertise in TypeScript and React with a track record of delivering high-performance frontend experiences Practical experience with Python and backend framewor

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord is looking for a seasoned technical leader to join our Data team as a Staff Data Engineer. You will drive technical vision and strategy for our analytical data infrastructure which facilitates the transformation and semantic layer that powers clean, tested, well-documented datasets that the company can trust and self-serve from. The data your team builds won't just inform internal decisions, it will underpin the metrics we share with investors, partners, and the public, requiring exceptional rigor, auditability, and precision. This role works closely with Data Governance, Data Science, Product, Finance, and Engineering teams. This role reports to the Director of Data Engineering. What You'll Be Doing Define technical strategy and architectural direction for analytics data infrastructure, building and maintaining enterprise-scale curated datasets and data models Own the design and implementation of data governance programs end to end, by partnering with stakeholders and translating policy requirements into flexible and configurable infrastructure in partnership with Data Platform Engineering. Design and build sophisticated data abstractions and analytical frameworks using SQL, Python, and modern data stack technologies Develop data quality frameworks, monitoring, anomaly detection, and alerting at massive scale, with governance, lineage tracking, and change management rigor appropriate for externally reported numbers Drive adoption of consistent data modeling patterns, naming conventions, documentation norms, and metric governance standards across the data organization Lead cross-functional

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here. The Difference You Will Make The International team makes Airbnb’s products more local. You’ll deploy a deep and nuanced understanding of regional needs, cultural and linguistic norms, and regulatory environments to craft language and interfaces that resonate with local audiences. Working alongside the London-based team, you’ll support the design of country-specific features for key markets including Italy, Germany, Spain, France and the UK. You will collaborate with cross-regional partners such as country managers, localization experts, linguists and translators, researchers, product specialists, engineers, and data scientists to craft meaningful and inclusive products that empower guests and hosts around the world. This role is based in London (or within easy commuting distance). A Typical Day Write clear and concise copy across multiple product touch-points Define and drive the UX Writing function within Global Markets, establishing workflows, partnerships, and standards for a newly forming team, including reviewing and mentoring other UX writers Drive strategy and UX Writing deliverables across multiple highly complex projects Develop inspiring, strategic ideas based on product requirements, data, and/or research

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: As a Staff Experience Designer supporting international expansion initiatives, you will partner with cross-regional partners (country managers, localization experts, researchers, product specialists, engineers, data scientists, etc.) to craft beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning across online and offline experiences we create for our Host and Guest communities. The difference you will make: As a Staff Experience Designer, you will play a critical role in shaping how Airbnb shows up in markets across APAC and globally. You will help ensure our global products feel truly local—adapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI-enabled ways of working, and provide design leadership in a space that is growing in complexity and impact for Airbnb globally. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design. A typical day: Lead the design of multiple international initiati

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Senior Software Engineer to join the Growth team at Discord. Our team owns how new users discover, understand, and get started with Discord — from the first moment someone encounters us on the web through the onboarding experience that turns them into engaged members. You'll work across the stack to build the systems that acquire and activate users at scale, whether that means improving how Discord shows up across the web or designing the in-product experiences that help new users find their footing. This is a high-impact role where you'll directly influence how Discord grows. This person will report to the Senior Engineering Manager for Growth. What you'll be doing: Build and optimize user-facing experiences that improve how people discover, understand, and get started with Discord Develop scalable backend systems that serve dynamic, high-performance content at scale Work across the full stack — frontend (TypeScript, React) and backend (Python) — wherever the problem leads Design and run A/B experiments to measure the impact of your work on user acquisition and activation Partner with Product, Design, and Data Science to identify high-impact growth opportunities and iterate quickly Maintain performance and reliability standards for user-facing properties Write code that's readable, reviewable, and built with the next engineer in mind What you should have: At least 5 years of professional software engineering experience Strong expertise in TypeScript and React with a track record of delivering high-performance frontend experiences Practical experience with Python and backend framewor

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. People come to Discord before, during, and after gaming, and we want to make that experience even better. The Developer Success team is building the tools for game developers to make that happen by harnessing the power of Discord from right within their games. We believe that gaming is better when playing with your friends and aim to foster better and deeper relationships through that. This is also reflected in how we work! Our engineering culture believes that great teams are built through collaboration and trust. Come and join us! What You'll Be Doing Building features for game developers across the Discord app, developer portal, APIs, realtime infrastructure, and Social SDK. Collaborating with other engineers on your team to write, review, and ship elegant and scalable code. You’ll take pride in the fact that your code will be enjoyed by millions and millions of people! With support from your team, you'll own your projects end-to-end, from initial design through post-launch. Along the way, you'll help break high-level ideas into concrete tasks with milestones, build and ship them. Listening and working with our game developer partners to better understand their needs in order to improve our features and tools. This could mean hopping into partner meetings as a technical resource or working with our DevRelations team to answer their questions. Working with product managers, designers, and partner managers to find the way forward through ambiguity. Using your attention to detail to continually raise the quality bar of the software we write. What you should have: At least 1-3 years experience as a softw

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Every day, hundreds of millions of gamers gather on Discord to hang out, strategize their next raid, celebrate tournament victories, and build communities around the games they love. Behind every voice channel, every streamer Go Live, every Quest completed, there's data, petabytes of it, telling the story of how people connect through gaming. We're looking for someone who gets excited about building data infrastructure at massive scale and cares deeply about the gaming communities we serve. Someone with passion for building lovable products for Discord users and Discord engineers. We’re building the next generation Data Platform that powers decisions for one of the most vibrant platforms in the world. If you're the kind of Software Engineer who lights up when talking about distributed systems, cares deeply about user privacy, grounding decisions in data, and wants your work to directly impact millions of gamers worldwide, we want to talk to you. To learn more about Discord’s Data Platform, read our engineering blog, including how we built our modern data stack leveraging open-source tools! What You'll Be Doing Build and maintain data infrastructure processing petabytes of data across millions of users Write clean, well-tested code for data ingestion, transformation, and serving systems Own projects end-to-end with guidance from senior engineers. From design through deployment and production support Collaborate with data scientists, engineers, and product teams to deliver solutions that power Discord's insights What You Should Have 3+ years of software engineering experience with strong programming

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. At the heart of Discord's communities is Safety. The Safety team at Discord is responsible for ensuring users find belonging by minimizing exposure to abuse on the platform. We're looking for a Product Manager to lead our work on scaled abuse — fake accounts, account takeovers, scraping — and help keep Discord a safe and welcoming place. Reporting to our safety Group Product Manager, you'll create the vision, build the systems, and lead the cross-functional strategy that detects and prevents scaled abuse before it reaches our users. This is a high-ownership, high-impact role with significant room to shape strategy, drive investment, and define how we measure and win in this space. What You'll Be Doing Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform. Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders. Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app. Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship. What you should have Ability to thrive in ambiguous envi

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products — including Quests, Bounties, and Video Quests — are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns — they're shaping how we show up for advertisers. As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management. What You'll Be Doing Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent — managing relationships end-to-end from campaign kickoff through renewal Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews — with the confidence to present data and earn the next buy Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing,

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Keeping our platform safe requires infrastructure that is accurate, scalable, and fair and the engineering challenges that come with that are genuinely hard. Our Safety Engineering teams build and operate the systems that power content moderation, enforcement, and safety signal processing at scale. Our team developed Osprey , the open-source investigation and incident response tool that allows safety teams to understand what is happening on their platforms and take actions at scale. Osprey has since been open-sourced and donated to ROOST , reflecting our commitment to industry-wide safety improvements. We're looking for a Senior Software Engineer who thrives on complex, ambiguous problems and can take full ownership of critical infrastructure from design through post-launch iteration. What You'll Be Doing Own complex safety infrastructure projects end-to-end, from initial design through post-launch monitoring and iteration Build and maintain production systems that operate at massive scale, participating in on-call rotations Apply an adversarial mindset to your work — thinking through security, abuse scenarios, edge cases, and scalability concerns Collaborate closely with Trust & Safety, ML, Policy, and product teams to understand requirements and deliver effective solutions Break down large, multi-milestone projects into prioritized work streams while managing stakeholders and dependencies across teams Contribute to technical design discussions and write RFCs; help establish best practices and maintain a high quality bar through code reviews and mentorship What You Should Have 5+ years of pro

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for talented Senior Software Engineers to join our Consumer Revenue squads, the teams at the heart of premium experiences at Discord. You’ll be building out a premium Discord for millions of subscribers, focusing on surfaces such as Nitro, shop, boosting, user identity, and more. Your work will be vital in delivering a high-value premium experience, without compromising the core experience for our free users. You’ll be a key driver in generating the revenue that fuels Discord’s mission. In this product engineering role, you'll collaborate cross-functionally with Product, Data Science, Design, Marketing, and other functions to create best-in-class consumer experiences. Your work will cover the full breadth of the technical stack, from backend data modeling, through business logic in APIs, to polished, user-facing interfaces. You’ll be supported by infrastructure, platform, and product teams on your mission to build the best premium Discord. Check out some of our recent launches on Nitro , shop , boosting , user identity , and more . To learn more about Discord Engineering, take a look at our engineering blog ! What You'll Be Doing Build and improve premium Discord experiences such as Nitro, shop, boosting, user identity, and more. Own projects end to end by partnering with Product to refine requirements, create technical specs, and work closely with Design to execute and deliver best-in-class user experiences. Work with a team of full-stack engineers to ship new features across Web, Android, and iOS. Lead complex initiatives from conception to completion, thriving in ambiguous environments.