People Ops Analyst Jobs

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you a PGA professional who loves teaching the game as much as growing the people around you? Do you combine technical expertise with the ability to coach, inspire, and connect with guests at every level? We are looking for a Director of Instruction who can build and lead Topgolf's golf instruction platform at their venue, driving lesson volume, developing Lead Instructors, and creating programming that keeps guests coming back to grow their game. If you are passionate about golf, people, and performance, this is your stage. WHAT YOU WILL DO Lead Golf Instruction • Coordinate, schedule, and deliver individual and group golf lessons for guests of all skill levels • Utilize swing analysis technology, launch monitors, and teaching aids in all instruction programs • Walk the tee line during peak times to market the instruction platform and offer impromptu lessons • Direct tournaments, leagues, summer camps, and player development series at the venue Grow the Instruction Platform • Grow the golf instruction program through marketing, community outreach, and partnerships • Work with the events team to promote and integrate lessons into event programming • Supervise information requests related to lesson schedules and instructional series • Develop and implement player development series ideas that drive engagement and repeat visits Manage and Develop Instructors <

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf — and a genuinely energizing place to build a career. Every year, guests pack our venues for something that is hard to find elsewhere: hitting balls at a target-lined outfield, watching their shot traced in real time on multiple screens, with great food and good company alongside. With 100&#43; venues across the globe and proprietary Toptracer technology embedded in our guest experience and licensed to broadcasters and courses worldwide, Topgolf sits at a distinctive intersection of entertainment, hospitality and technology—with meaningful opportunities to improve performance and grow. THE ROLE The VP, Corporate Finance & Strategy will lead Corporate FP&A, Treasury and Strategic Planning. Reporting to the CFO, this leader will own enterprise planning, the consolidated financial outlook, liquidity, capital structure, capital allocation and the narrative presented to the Board and investors. This leader will partner closely with the VP of Commercial Finance, whose team oversees Venues FP&A, Toptracer FP&A, Business Intelligence and Financial Systems, to consolidate the commercial outlook into a complete enterprise view of the P&L, balance sheet, cash flow and long-range plan. The mandate is to simplify how Topgolf plans, build a scalable Treasury function, identify opportunities and risks early, and help leadership balance current business needs with investments required for long-term growth. WHAT YOU’LL OWN Corporate FP&A and Enterprise Planning Own the three-statement financial model, annual operating plan, forecasts and long-range plan. Lead an efficient, driver-based budget and forecast process with clear assumptions, inputs, owners and deadlines. Integrate commercial perfo

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE’RE SEEKING The Graphic Designer is responsible for creating and developing creative materials for promotions, advertisements, national campaigns, and various marketing mediums. Using the Brand Book as a reference, this role works directly with members of the Creative and Marketing teams to implement brand standard collateral while working at a highly efficient pace. This role touches brand extension creative needs in addition to Topgolf venue needs, and will interact with a supervisor several times a week to receive guidance and feedback. WHAT YOU WILL DO Key Responsibilities Implement concepts and visual direction from the Senior Graphic Designer, contributing to creative strategy on all Topgolf brand-related projects Design marketing materials including brochures, website banners, presentations, ads, professional announcements, and other custom projects as requested Maintain asset libraries and creative archives Ensure timely, accurate completion of creative tasks across Marketing, Operations, Food & Beverage, IT, Strategic Partnerships, and Communications <li

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all business functions, guest experience, food and beverage, golf services, facilities, and events — ensuring every part of the operation runs at a high standard. The AGM owns day-to-day execution, holds leaders accountable, and steps in as the acting of GM when needed. This role operates with autonomy, sets the tone for the team, and is a key driver of venue performance. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team members, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exceptional experience. Beyond the guest experience, the Front of House Manager owns general operational responsibilities including opening and closing, managing shifts, hiring, scheduling, and supporting team development. The guest experience always comes first. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO <b

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team members, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exceptional experience. Beyond the guest experience, the Front of House Manager owns general operational responsibilities including opening and closing, managing shifts, hiring, scheduling, and supporting team development. The guest experience always comes first. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO <b

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team members, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exceptional experience. Beyond the guest experience, the Front of House Manager owns general operational responsibilities including opening and closing, managing shifts, hiring, scheduling, and supporting team development. The guest experience always comes first. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO <b

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closing procedures

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the person who makes everything run behind the scenes without anyone having to ask? Do you bring structure, accuracy, and calm to a high-volume operation and take genuine pride in having your house in order? We're looking for an Office Manager who understands that back-of-house operations are the backbone of a high-performing venue. Someone who manages administrative functions, supports leadership, and creates the organized, compliant, and efficient environment that lets everyone else do their jobs well. No detail is too small. Every system matters. If you bring order to complexity and own the details others overlook, this is where that work is valued. THE ROLE The Office Manager is the operational and administrative hub of the Topgolf venue. This role is responsible for Human Resources administration, payroll processing, hourly recruiting, financial controls, procurement, and compliance; ensuring the behind-the-scenes functions that keep the venue running are executed accurately and on time. The Office Manager also leads and develops a team of Admins, serves as the on-site liaison for Home Office HR and team members Relations, and partners with venue leadership to maintain a well-run, compliant, and people-first operation. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special e

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky. It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter. THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. The Culinary Manager may be responsible for day-to-day line operations or events execution. They supervise the kitchen team, manage inventory and product ordering, enforce safety and sanitation standards, and maintain the quality and consistency Topgolf guests expect. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO Lead Kitchen Operations • Supervise the kitchen team in delivering best-in-class culinary experience

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closing procedures

About Topgolf Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. What We're Seeking The Video & Motion Designer is responsible for creating engaging video and motion content across paid media, organic social, in-venue experiences, digital marketing, and internal communications. This role combines video editing, motion graphics, animation, and post-production expertise to bring creative concepts to life while maintaining Topgolf brand standards. The ideal candidate is equally comfortable assembling narrative-driven video content, creating motion graphics, and delivering platform-specific assets at a high volume and quality in a fast-paced, collaborative environment. What You Will Do Key Responsibilities Assemble raw footage into polished, engaging videos following provided briefs and creative direction Manage the full post-production workflow, from media management and rough cuts through color correction, audio mixing, and final delivery Create original motion graphics, animated assets, and kinetic typography for marketing campaigns, social media, venue experiences, games, web, and app experiences Develop platform-specific video

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Senior Venue Marketing Specialist will work with various Topgolf locations (US) nationwide in support of local and regional marketing-related efforts. This includes, but isn't limited to, fielding venue inquiries, supporting ongoing campaigns and initiatives, ensuring brand standards are maintained, and supporting the development of marketing plans and assets. This position will work cross-functionally to ensure achievement against traffic goals, and will maintain the venue marketing calendar, owned channel calendar, and brand asset schedule. WHAT YOU WILL DO Key Responsibilities ● Serve as liaison between the venues and the Brand team, fielding inquiries, providing information and resources, and problem solving ● Effectively support venue marketing initiatives, using creativity, strategic thinking, and an understanding of brand goals and priorities to ensure promotions and programs are successful ● Collaborate cross-functionally to ensure that brand standards are maintained across all US venues with all Player-facing signage and branded spaces ● Field and research market engagement oppo

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you see operations as the foundation that makes every great guest experience possible? Are you the person who spots the process that is slowing the team down and fixing it before it becomes a pattern? We are looking for a Front of House Operations Manager who combines operational precision with genuine hospitality instinct. Someone who can manage systems, workflows, and staffing while never losing sight of the fact that it all exists to serve the guest. Efficiency and experience are not in conflict. In your hands, they reinforce each other. If you believe great operations are what make great hospitality repeatable, this is the role for you. THE ROLE The Front of House Operations Manager leads both the Guest Services and Food & Beverage teams in delivering best-in-class service and hospitality across the entire front of house. This is a merged leadership role responsible for two of the most guest-facing parts of the Topgolf experience. This role is accountable for hiring, scheduling, coaching, and developing team members across both functions, and for managing all operations related to game and bay experiences, food and beverage service, guest safety, retail, and leagues. The Front of House Operations Manager also carries general venue operational responsibilities and ensures none of that ever comes at the expense of the guest experience. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including eveni

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all business functions, guest experience, food and beverage, golf services, facilities, and events — ensuring every part of the operation runs at a high standard. The AGM owns day-to-day execution, holds leaders accountable, and steps in as the acting of GM when needed. This role operates with autonomy, sets the tone for the team, and is a key driver of venue performance. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.