Title : HRBP β Manager / Sr. Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a dynamic and business-oriented HRBP professional to partner closely with business leaders at Paytm Money. This role requires someone who can independently manage end-to-end HRBP responsibilities, drive people initiatives, influence stakeholders, and contribute strategically to business growth. The ideal candidate should have a strong business partnership mindset, executive presence, and the ability to balance employee engagement with business priorities in a fast-paced, high-growth environment. Responsibilities:β’ Partner closely with business leaders and managers to understand business priorities and align HR strategies accordingly.β’ Drive end-to-end HRBP responsibilities including employee engagement, performance management, employee relations, talent discussions, and organizational effectiveness.β’ Act as a trusted advisor to stakeholders and provide guidance on people-related matters and team effectiveness.β’ Lead and drive employee engagement initiatives to enhance culture, collaboration, and retention.β’ Support managers in driving performance conversations, people development, and team productivity.β’ Identify people's challenges proactively and drive practical, business-oriented solutions.β’ Drive ownership and accountability across teams while ensuring a positive employee experience.β’ Collaborate with Talent Acquisition, Learning
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Position Summary: We are seeking a dynamic and experienced IT Procurement Professional with 8β10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements. Key Responsibilities: ο· Lead end-to-end procurement of IT products and services across the Europe region from local vendors. ο· Develop and execute sourcing strategies for software, cloud services, IT infrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors. ο· Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier evaluations, negotiations, and contract finalization. ο· Collaborate closely with IT, Information Security, Finance, Legal, and business stakeholders to understand business requirements and deliver timely, value-driven procurement solutions. ο· Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value. ο· Build and manage relationships with global and regional technology vendors and service providers. ο· Ensure compliance with company procurement policies, contractual obligations, and applicable European regulations such as GDPR, DORA, CRA etc ο· Partner closely with IT, Information Security, Finance, Legal, and business stakeholders to understand procurement requirements and deliver timely sourcing support. ο· Drive supplier performance reviews, vendor governance, and continuous improvement initiatives. ο· Monitor
About the Role: We are seeking an experienced Risk Management professional to lead and strengthen the organisation's Operational Risk and Outsourcing Risk Management framework. The role will be responsible for identifying, assessing, monitoring, and mitigating operational and third-party risks across payment products, merchant acquiring, cross-border payments, and outsourced business operations. The incumbent will work closely with business, operations, compliance, technology, audit, and leadership teams to ensure adherence to regulatory requirements, network guidelines, and internal risk policies. Key Responsibilities Operational Risk Management: Develop, implement, and enhance the Operational Risk Management (ORM) framework, including Risk and Control Self-Assessments (RCSAs), across the organisation. Identify, assess, monitor, and mitigate operational risks arising from payment operations, merchant onboarding, transaction processing, and customer servicing. Drive corrective action plans arising from RCSA findings and control gaps. Monitor Key Risk Indicators (KRIs), operational losses, incidents, and control effectiveness. Lead root cause analysis and remediation for operational risk events. Own SOP and policy lifecycle management β including drafting, versioning, and periodic review β for all operational risk policies and procedures. Outsourcing Risk Management: Manage end-to-end outsourcing risk governance for third-party vendors involved in KYC verification, PAN validation, customer onboarding, payment processing, and other critical functions. Maintain and operate a vendor categorisation framework (IT/Non-IT, critical/non-critical outsourcing) and ensure risk assessments are calibrated to vendor tier and exposure. Ensure compliance with RBI Outsourcing Guidelines, PA Master Directions 2025, and all applicable regulatory requirements. Conduct vendor due diligence, risk assessments, performance reviews, and periodic audits. Monitor SLA adherence, control ef
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: We are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. Weβre rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science). About the Role: This is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1β2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation. Key Responsibilities: * Lead and grow a team of product managers and analysts (1β2 PMs and 1 analyst) β hiring, coaching, performance management, and career development. * Drive the end-to-end data product development lifecycle β from discovery and scoping through delivery, adoption, and iteration. * Define and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends. * Partner with cross-functional teams β business, growth, risk, and data science β to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. * Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset)
About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Travel is the travel and ticketing platform of Paytm, offering seamless booking services for flights, trains, buses, hotels, and other travel-related needs. The platform leverages technology to simplify travel planning and booking for millions of users across India, providing a convenient, secure, and user-friendly experience through the Paytm ecosystem. About the Role: We are looking for a Product Data Analyst who can help drive product and business decisions through data. The role involves building dashboards, analyzing user behavior, identifying funnel drop-offs, diagnosing business issues, and generating actionable insights that improve traffic, conversion, retention, and overall business performance. The ideal candidate should be highly proactive, comfortable working with large datasets, and capable of independently identifying opportunities and problem areas without requiring constant direction. Key Responsibilities -Build, maintain, and automate dashboards and reporting frameworks. -Monitor key product, traffic, funnel, and business metrics on a daily basis. -Analyze user journeys and identify drop-offs, conversion leaks, and performance issues. -Investigate traffic fluctuations and business trends to determine root causes. -Generate actionable insights and recommend corrective actions to product, business, and technology teams. -Conduct deep-dive analyses on user behavior, conversion, retention, pricing, and revenue metrics. -Partner closely with Product Managers, Business Teams, Engineering, and Leadership. -Create periodic business reviews, performance reports, and executive-level
Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams. Key Responsibilities - Own end-to-end cohort analytics across the user lifecycle - acquisition, activation, engagement, and churn - and translate insights into actionable growth strategiesDesign and maintain user scoring models (engagement, propensity-to-invest, churn risk) to enable intelligent segmentation and personalised CRM campaignsBuild and manage data pipelines and Looker Studio dashboards to provide self-serve reporting for growth, CRM, and leadership teamsDevelop and iterate on multi-touch campaign attribution models and Customer Lifetime Value (CLTV) frameworks to measure ROI and guide retention investmentDefine audience segments, trigger logic, and data contracts for CRM automation tools (Seller Panel / CleverTap or equivalent) to enable precise, data-driven campaign executionCreate and own structured PowerPoint decks for weekly, monthly, and quarterly business reviews - synthesising data into crisp narratives for leadership and cross-functional stakeholdersDrive standardised processes for campaign planning, data QA, A/B test design, and performance reporting across the growth function Who We're Looking For 3β6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural se
Buyer β Admin Real Estate & HR Procurement: Role Overview: The Buyer β Admin, Real Estate & HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies. The ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail. Key Responsibilities: Administration Procurement: - Manage procurement of office supplies, stationery, pantry items, and other administrative requirements. - Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services. - Source and procure office infrastructure such as furniture, workstations, printers, and related equipment. - Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals. - Support procurement requirements for corporate events, employee engagement initiatives, and office activities. - Coordinate travel and accommodation bookings in line with company policies. - Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs). - Maintain an updated vendor database and monitor vendor performance. - Conduct cost comparisons and negotiate commercial terms within the approved authority limits. Lease Rental Management: - Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities. - Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures. - Participate in commercial negotiations with landlords, property owners, and real est
Role Overview The Buyer β Admin & HR Procurement will support end-to-end sourcing and procurement activities related to Administrative, Facility Management, Lease Rental, and HR requirements. The role involves vendor identification and coordination, commercial negotiations, lease management, PR-to-PO processing, cost comparison analysis, contract administration, and ensuring timely availability of services and materials in compliance with company procurement policies. This position requires strong coordination skills, attention to detail, analytical ability, negotiation capability, and a service-oriented mindset. Key Responsibilities Admin-Related Procurement - Manage procurement of office supplies, stationery, and pantry items - Coordinate facility management services including housekeeping, security, pest control, and other facility-related services - Procure office equipment such as printers, furniture, workstations, and related accessories - Support Annual Maintenance Contract (AMC) tracking and renewals - Coordinate arrangements for corporate events and employee engagement activities - Facilitate travel and accommodation bookings as per company policy - Ensure timely processing of Purchase Requisitions (PR) to Purchase Orders (PO) - Maintain vendor database and vendor performance records - Conduct cost comparisons and negotiate within defined authority limits Lease Rental Management - Manage procurement support for office, branch, warehouse, fleet hub, and other leased premises - Coordinate with Business, Admin, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures - Support commercial negotiations with landlords, property owners, and real estate consultants to achieve competitive commercial terms - Review lease proposals and ensure compliance with company procurement policies and approval workflows - Coordinate execution of lease agreements and maintain trackers for lease expiry, renewals, rent escalations, security depo
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: ο· Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must. ο· Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships ο· Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market ο· Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the clientβs business and marketing objectives ο· Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser ο· Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers ο· Provide constant feedback to the product team to improve advertising performance and customer exper
Title: Sr. Manager/DGM - User Investing Growth - Algo + Partnership About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. Responsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders
Title: Sr. Manager/DGM - User Investing Growth. About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. Responsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and acti
Engineering Manager - Backend About Us: Paytm is Indiaβs leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banksβ financial instruments. To further enhance merchantsβ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the role: As a Engineering Manager, you will help define the technical design and implementation roadmap across multiple solutions and will work with engineering leadership to ensure we resource and equip our squads with the right expertise to deliver those solutions. Requirements: 8 to 12 years of strong software design/development experience in building massively large scale distributed internet systems and products Hands on experience in Advance Java, Spring boot, AWS, Node, Agentic AI, LLM, RAG, Cursor, Copilot Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development Should be an active contributor to developer communities like Stack overflow, Top coder, Git hub, Google Developer Groups (GDGs). Superior organization, communication, interpersonal and leadership skills. Must be a self-starter who can work well with minimal guidance and in fluid environment. Preferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Expertise in Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS Strong experience in scaling, performance tuning & optimization at both API and storage layers Probl
About Us β Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our βPaytm for Businessβ App. About the Role: Incumbent will be responsible for driving Ad sales revenue pertaining to FMCG category by developing and executing a comprehensive sales strategy that aligns with Paytm's overall business objectives. You will lead a team of Ad sales professionals and work closely with cross-functional teams including product, marketing, and finance to identify new revenue opportunities and grow our advertiser base. Responsibilities: β Develop and execute a sales strategy that drives revenue growth for Paytm's advertising business β Build and manage a high-performing sales team that delivers against revenue targets and KPIs β Establish strong relationships with key advertisers and agencies, and leverage those relationships to grow the business β Collaborate with cross-functional teams to identify new revenue opportunities and ensure alignment with company objectives β Develop and deliver sales presentations and proposals to key stakeholders β Monitor market trends and competitive activity to inform sales strategy and tactics β Provide regular sales forecasts and performance updates to senior management Eligibility Criteria: β Bachelor's degree in Business, Marketing, or related field; MBA preferred β 12+ years of experience in advertising sales specifically into CPG or FMCG segment, with a proven track record of delivering revenue growth β Experience in digital advertising β
Title: Business Head - Equity About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role:We are looking for a growth-oriented and data-driven professional to drive user acquisition, activation, and retention for Intraday Trading and IPO businesses at Paytm Money. The role requires strong analytical thinking, campaign management capabilities, and collaboration across product, marketing, and analytics teams to improve user engagement and business growth. Key Responsibilities: Business Growth & Ownership. Own and drive Monthly Transacting Users (MTUs) across all Equity products including Delivery, Intraday, ETFs, IPOs, Trading Ideas, Baskets, Bonds, NPS, and SIPs. Define and execute business strategies to drive user acquisition, activation, engagement, and retention across the Equity ecosystem. Identify growth opportunities and build initiatives to increase market share in the cash segment. Product Strategy & Roadmap. Develop product vision and business roadmaps for Equity products. Partner closely with Product and Technology teams to prioritize, build, and launch features that drive customer growth and business outcomes. Monitor product performance, customer behavior, and market trends to continuously refine the roadmap. Go-to-Market (GTM) & Customer Growth: Design and execute GTM strategies for new product launches, feature rollouts, and business initiatives. Collaborate with Marketing, CRM, and Growth teams to maximize adoption and engagement acro
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