Platform Delivery Specialist Jobs

We’re looking for a Platform Delivery Specialist, to configure client accounts across Hootsuite's core platform and our social listening tool, Lumen by Talkwalker - build the dashboards, automated reports, workflows, and alerts clients depend on, and deliver standard training sessions. For new clients, you’ll partner with our Professional Services Implementation team to ensure the platform setup meets customer requirements and is delivered in a timely manner. For existing clients, you’ll partner with Customer Success for ongoing platform delivery work You’ll be responsible for setting up the technical basics properly, keeping our data clean and ensuring our account structure scales as we grow WHAT YOU’LL DO Configure Hootsuite platform (eg, Teams & Permissions, Planner, Analytics) to documented client requirements and internal specs Design and implement enterprise account structures, custom tagging taxonomies, and granular role-based permissions across Hootsuite and Lumen by Talkwalker Build social listening dashboards and topic/query structures in Lumen to client specifications Build automated reports, scheduled exports, and alert logic (e.g., spike detection, sentiment thresholds, keyword triggers) using native tool capabilities Help clients configure AI agents within the platform, and use AI tools to increase your own efficiency on repeatable build and reporting tasks Deliver standard, repeatable training sessions to clients on platform use and reporting features Support our third party Partner delivery network with trainings and build QA Review completed configuration and reporting work for quality, catching defects before handoff and partnering with clients for UAT Interact directly with clients as it relates to your platform build work: confirming request details, demoing a completed dashboard or workflow, or walking through a report Set up recurring workflows that keep dashboards, reports, and alerts current

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are seeking a Product Delivery Specialist to join Lithic’s team in our NYC office. In this role, you will lead complex customer implementations, drive operational excellence, and develop scalable processes that enable billions in transactions for the most innovative fintechs and digital banks. This position offers a unique vantage point across our business from product and engineering to compliance and operations allowing you to tackle meaningful challenges while making a tangible impact. In this role, you will coordinate a wide range of activities from implementing customer requirements and configuring the software to conducting technical setup and integration support with the ultimate goal of getting the customer’s solution live as quickly as possible, driving fast Time to Revenue (TTR) and provide great customer experience. You will operate at the intersection of our customers, internal teams, and third-party partners, executing progress across multiple project streams simultaneously. You will launch new

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends. You’re excited about this opportunity because you will… Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution Create resolution steps documentation and maintain knowledge base We’re excited about you because… Comfortable with Linux command line, GitHub, Jira, and Service software Experience debugging and troubleshooting complex technical problems Prior experience with autonomous vehicles and/or robotics Willing to work flexible hours including weekends You are genuinely curious about how things work (or why they don’t) About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Wolt is a Finnish technology company best known for our food delivery platform. We also partner with a wide variety of businesses, from grocery chains and retailers to online pharmacies. Wolt Drive — our delivery-as-a-service (DaaS) solution — is experiencing substantial growth in Romania and the broader Central European region. As a Wolt Drive Sales Specialist, you will be a key communicator between our local team and sales partners, ensuring optimal success for both Wolt and our partners. About the Role You’ll support the sales growth of Wolt Drive and you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success. Day-to-day in this role you’ll: Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive; Establish strategic partnerships with companies that benefit from last-mile delivery solutions; Identify new partnership and growth opportunities, using data and business insights to enhance performance; Work closely with retail and restaurant sales teams to expand existing partnersh

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As Team Lead, Autonomy Tech Support, you will lead the day-to-day execution and development of the Mexico City Autonomy Tech Support team while maintaining a strong understanding of its technical workflows. You will set a high bar for troubleshooting, escalation quality, documentation, and operational readiness as the autonomous delivery fleet continues to scale. You will report into the Manager, Autonomy Tech Support on our Autonomy Tech Support team in our DoorDash Labs organization. Work model: 100% in-office in Coyoacán, Mexico City, Open for T4 levels, Across all LOBS. You’re excited about this opportunity because you will… Lead the day-to-day execution of the CDMX ATS team, including coverage, workload, priorities, and high-impact fleet issues. Coach and develop ATS Specialists through regular feedback, technical coaching, and hands-on support. Maintain a high bar across troubleshooting, escalation quality, Failure Mode execution, documentation, and cross-functional communication. Serve as the first leadership escalation point in CDMX for complex or high-urgency issues. Be a first line of defense for potential software regressions and emerging fleet-level trends, ensuring abnormal behavior is identified, validated, and escalated quickly. Lead AI adoption, integration, and enablement across the CDMX ATS team, ensuring AI capabilities are effectively incorporated into day-to-day workflows while identifying opportunities to improve troubleshooting, decision-making, and team efficiency. Partner with Operational Intelligence and Operational Reliability to ensure the team has the tools, systems, and processes needed to operate effectively and effic

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in Australia and New Zealand (ANZ) and APAC translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a senior Account Director (AD) to lead OpenAI’s public-sector work across ANZ, with a wider remit to develop selected priority opportunities across APAC. ANZ will be the centre of gravity for the role: you will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, exec

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Description We are looking for an Integration Platform Specialist to manage company-wide integrations using Workato. The role focuses on building reliable workflows, supporting API-based connections, and working with teams to automate business processes. The position requires strong knowledge of REST APIs, GraphQL, Postman, and the Workato platform. Experience with Workato MCP functionality and coding skills in Python, Ruby, or similar languages are preferred. About You You enjoy solving complex system and process problems with practical, scalable solutions. You can work independently and take ownership of integrations from discovery through deployment and support. You communicate clearly with both technical and non-technical stakeholders. You document your work well and create clear support material for future maintenance. You are curious, hands-on, and willing to investigate issues until you find the root cause. You care about reliability, data quality, security, and a good internal user experience. You are comfortable working across teams and balancing business priorities with technical constraints. Key Responsibilities Own the integration platform roadmap and day-to-day operation, ensuring business-critical automations are reliable, observable, and maintainable. Partner with business and application owners to turn process gaps into pragmatic integration designs and delivery plans. Build Workato recipes, custom connectors, and reusable patterns that reduce manual work and improve data flow between systems. Maintain and modernize existing integrations,

About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Location- Noida / Bangalore / Mumbai Role Overview The Campaign Operations Specialist will be responsible for end-to-end execution and optimization of advertiser campaigns on the Paytm Ads platform. This role sits at the intersection of ad operations, performance optimization, and client delivery, ensuring campaigns run flawlessly, meet KPIs, and drive measurable business outcomes. Key Responsibilities Campaign Setup & Execution ● Set up and launch managed service ad campaigns across Paytm inventory (Search Ads, Display, Native, Post-Transaction placements, Video where applicable). ● Configure targeting, budgets, bidding, creatives, and flighting based on client briefs. ● Ensure accurate tagging, tracking, and attribution setup. Campaign Monitoring & Optimization ● Monitor live campaigns for delivery, pacing, CTR, CVR, ROAS, and CPA. ● Perform ongoing optimizations on bids, targeting, creatives, and budgets to maximize performance. ● Identify and resolve delivery issues (under-delivery, drop in CTR, tracking gaps). Reporting & Insights ● Prepare daily, weekly, and post-campaign reports for advertisers and internal stakeholders. ● Analyze performance trends and convert data into actionable insights and recommendations. ● Support QBRs and performance reviews with clear narratives and data storytelling. Client & Internal Collaboration ● Act as the operations SPOC for sales, account management, and product teams. ● Work closely with Sales to understand client objectives and translate them into executable media plans. ● Coordinate with creative, tech, and product teams to resolve issues and improve c

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is recruiting an EMEA Benefits Specialist into our Global Benefits Team, based in Prague and reporting to the Head of EMEA Benefits. This is a hands-on delivery role managing the full benefits lifecycle across our eighteen-country EMEA portfolio - country renewals, end-to-end vendor financial management, statutory compliance and annual enrolment execution. You will be the operational spine of the region. We are looking for someone who treats deadlines as absolute commitments: meets compliance requirements on time, runs financial processes smoothly, and who makes sure broker and project milestones are executed with precision. We have transitioned a number of in region day-to-day administrative activities to HR Shared Services, and this role plays a key part in the continued transition and support of these activities. Analysis runs through all of this: 18 countries, multiple currencies, year-on-year cost comparisons, and premium data that must reconcile against memberships, payroll and accounts. WHAT YOU'LL DO Financial & Renewal Governance: Drive the end-to-end benefits lifecycle, from managing complex multi-currency renewal cost models to reconciling premium and membership data, ensuring financial accuracy and procurement compliance. Operational Strategy & Automation: Architect the transition of administrative tasks by identifying, designing, and implementing automation workflows to replace manual

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do As technology evolves, so do our tax reporting requirements and filing capabilities. Our indirect obligations and filing requirements continue to grow with the business, and we are looking for someone who can not only maintain but help further build our path to global sales tax execution. This individual will need to be well versed in indirect non-US tax requirements, registration and filing, and be able to work with our talented cross-functional teams who support the indirect tax function. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Drive accountability through metrics, project tracking, and operational reporting Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Serve as an escalation partner for issues requiring leadership visibility, root cause thinking, or coordinated resolution Support operational readiness and respond quickly to external changes impacting the organization Ensure timely follow-through and closure on issues, decisions, and action items Provide visibility into friction points, risks

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Platform Support Specialist, you will be a key contributor to the operational excellence and continuous optimization of our enterprise ServiceNow environment. This role is highly hands-on and customer-focused, sitting at the intersection of production support and system evolution. You will own the resolution of complex Tier-2 technical incidents and drive the delivery of high-impact run-the-business (RTB) enhancements. Collaborating with cross-functional developers, system architects, and global business units, you will play a vital role in transferring knowledge as systems transition from build to run, while proactively identifying platform trends to scale system performance. WHAT YOU’LL DO Optimize Platform Availability: Monitor and own the Tier-2 application queue, diagnosing and resolving complex technical issues across core ServiceNow workflows including Configuration Management Database (CMDB), Customer Service Management (CSM), IT Service Management (ITSM), and HR Service Delivery (HRSD) and enterprise integrations like SAP and Workday. Ship Incremental Enhancements: Develop, configure, and deploy high-priority system administration tasks and keep-the-lights-on (KTLO) enhancements, directly improving everyday user experiences and operational speed. Protect System Stability & Health: Partner on global release management cycles, conducting troubleshooting during platform upgrades and parti

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role We are seeking a Field Marketing & Events Specialist to support the planning, execution, and measurement of webinars, account-based marketing initiatives, field programs, and in-person events. This execution-focused role will primarily support webinar and ABM program delivery in partnership with the Field Programs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do We’re looking for an AutoFile Specialist, Tax to manage high-stakes, ambiguous escalations and pave the way for stable operational growth. In this role, you will tackle the challenges that don't have a pre-written playbook—investigating complex anomalies, identifying why they occurred, and coordinating across teams to ensure they don't happen again. You will work at the intersection of problem-solving, cross-functional collaboration, and process improvement to bridge the gap between initial friction and long-term operational resilience. This role is ideal for someone who loves diving headfirst into unstructured problems, connecting the dots between isolated operational issues, and bringing order, clarity, and repeatability to chaotic situations. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Ensure timely follow-through and closure on issues, decisions, and action items Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Bring clarity to ambiguity by connecting people, data, and context Serve as an escalation partner f

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Professional Services team exists to drive the adoption of Stripe capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately. Accelerate is a dedicated Stripe onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical—eliminate friction, reduce implementation risk, and accelerate time-to-revenue. What you'll do Stripe is launching Stripe Delivery Centers—a brand new global team to design, implement, and grow Stripe operations for the next decade. We're looking for dynamic and curious people who have a passion for solving global user issues, building operations, and driving process improvements, and who want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. As an Onboarding Specialist, you are the technical guide for users during their first 90 days

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an FP&A Finance Specialist to support our International Sales organization across APJ, EMEA, and LATAM. This highly analytical role will focus on business intelligence, financial analysis, and reporting, providing value-added insights that support business performance and strategic decision-making. You will partner closely with Sales and Finance leaders to translate financial, pipeline, bookings, and operational data into actionable insights that inform go-to-market decisions. You will also own critical reporting, forecasting, and financial models, support effective expense and procurement management, and help scale Finance through process standardization and automation. WHAT YOU'LL DO Update and maintain weekly, monthly, and quarterly reports and analytics, providing insightful metrics that support go-to-market strategy development and measure the effectiveness of execution. Analyze business trends, customer buying patterns, pipeline, deals, and markets to provide actionable insights. Manage the end-to-end procurement lifecycle for EMEA and APJ by approving or refining PRs and POs. Ensure financial accuracy by correcting GL and accounting distributions, verifying the completion of service delivery, and resolving duplicate entries. Proactively address inquiries regarding approval status across Slack and email channels to maintain business velocity. Assist in building critical business and financ