Platform Deployment Management Lead Jobs

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances. This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challen

Most PMs sit behind a roadmap. You'll be in the room where the AI actually gets deployed, then back at HQ making sure what you learned changes the product. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs, and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX, built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost, the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Forward Deployed Product Manager Enterprise AI deployments don't fail because the technology is wrong. They fail because no one bridges th

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Manager, Data Center Operations, you'll help us scale our Core Data Center and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Senior Manager of Data Center Operations. This will be a position based in Goodyear, AZ. You will: Develop and maintain the Core Data Center and hardware infrastructure to meet the large-scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental monitoring. Lead a growing team of data center engineers focusing on rack deployments, hardware troubleshooting and break-fix, and decommissioning. Identify and solve criti

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language . Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team builds and maintains the instances and supporting infrastructure powering Atlas Search. This platform deploys and monitors search deployments, providing a highly scalable yet observable system for customers and engineers. The Atlas Search product is quickly gaining traction with customers and we are shipping core infrastructure components that enable this growth. This role is based in San Francisco, CA with an in-office or hybrid work model. Successful candidates will have the following qualities: 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software and automation in complex codebases Experience developing distributed systems and multithreaded applications Familiarity with public cloud platforms, distributed infrastructure, and metric-based development Experience with at least one modern statically typed program

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Services Engineers in the Infrastructure team are skilled in automation, backup, performance, and security that underpins mission-critical deployments at scale. In addition engineers within the team have specialisations in advanced technology areas such as Search, Vector Search, auto-embedding, event-driven and agentic workloads. Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers. The position will be based in our Sydney office. The standard work week post ramping will be Tuesday to Saturday, every week. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do MongoDB, the developer data platform and AI platform of choice for modern applications, is on a mission to change the way people think about databases. As they build intelligent, data-driven experiences on our platform, our customers naturally encounter questions and challenges about how our approach to data and databases fits their specific use cases and architectural needs. In Technical Services, it’s our job to guide these people, helping them design, operate, and optimize their solutions so they can succeed with MongoDB. You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, wh

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB is seeking a Software Engineer 3 to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. The Atlas Clusters Security team creates a first-in-class cloud database security experience for our wide range of sophisticated customers. Our team develops and maintains systems for cluster networking, data encryption, database authentication, and more–enabling countless mission critical applications across the world. We are looking to speak to candidates who are based in New York for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work closely with product and design teams, considering the user’s perspective while building technical solutions

The MongoDB Database Experience team is a diverse group of contributors working together to help our users manage MongoDB at global scale. This includes building tools for MongoDB Atlas: our database as a service offering and fastest growing product which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes. We're seeking a Senior Software Engineer to join our Developer Tools Team within the Database Experience department. The team is responsible for tools which allow users to interact with their data and to understand the health and performance of their MongoDB deployments. The Developer Tools Team works on a variety of APIs and customer-facing UIs empowering MongoDB users to interact with their stored data, whether that’s on desktop via MongoDB Compass or in the browser via Atlas Data Explorer. This role is fully remote for a candidate based in the United States with US citizenship. We're looking for someone who Is a full stack engineer with a willingness to take on both frontend tasks and backend tasks Has experience with the design and architecture of a modern, scalable, high availability web application Has experience working with databases Enjoys collaboration and being part of a team Is approachable, curious, and intellectually honest Would enjoy chasing down difficult problems in a distributed environment Always strives to expand their knowledge Nice to Haves Knowledge of database internals and tuning mechanisms, particularly indexing Previous work in TypeScript, React, and Node.js, particularly maintaining an ecosystem of dependencies Experience working with websocket based client to server communication Familiarity with developing and supporting microservice based architectures using Kubernetes About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and d

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Machine Learning is at the heart of Lyft’s products and decision-making. Machine Learning Engineers at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions. We tackle a wide range of challenges, from pricing and marketplace frameworks that ensure reliability and competitiveness, to agentic AI platforms that automate analytical workflows, to behavioral detection systems that protect the integrity of our network. We operate at the intersection of applied ML and real business impact, shipping models that directly influence revenue, rider experience, and partner trust. Lyft Business builds products that help organizations move the people who matter most—employees, customers, patients, and guests—easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We're looking for a Machine Learning Engineer to design, build, and deploy ML systems across Lyft Business. This is a high-scope role: you won't be siloed into one problem area. Instead, you'll move across pricing algorithms, fraud and behavior detection, agentic AI systems, and emerging ML applications as the business evolves. You'll write production-quality code, own models end-to-end from prototyping through deployment, and collaborate closely with Data Scientists, Product Managers, and Software Engineers to translate complex business problems into scalable ML solutions. This role is ideal for someone who is technically versatile, energized by variety, and wants to see th

About the Team This team builds and operates the systems that enable OpenAI researchers to run reliable, scalable, and efficient research workflows. The team sits close to research and works across infrastructure, systems, and automation to make sure researchers have the tools and environments they need to move quickly. The work spans software engineering, infrastructure, systems administration, cluster operations, and reliability engineering. As OpenAI’s infrastructure evolves from bespoke bare-metal systems toward more standard, scalable platforms, the team needs engineers who can understand how systems work end-to-end and build the right abstractions without reinventing the wheel. About the Role As a Software Engineer on this team, you will build and operate the infrastructure that supports frontier research and critical research-facing systems. You will work on systems that sit close to the metal, but the role is not limited to classic operations or sysadmin work. We are looking for someone who can reason about networking, bootstrapping, Kubernetes, scalability, automation, and reliability - while also writing software to make these systems better over time. This role is a strong fit for an independent, high-ownership engineer who enjoys reliability-heavy infrastructure work but still wants to build. You do not need to come in as a kernel expert or highly algorithmic optimization engineer, but you should be deeply curious about infrastructure, comfortable debugging complex systems, and excited to support researchers doing novel work. We expect you to: Build and operate reliable infrastructure for research workloads and research-facing services. Support and improve systems across data infrastructure, processing, crawl and ingest, caching, search, observability, and clusterwide services. Improve cluster bootstrapping, provisioning, automation, and deployment workflows. Debug issues across networking, compute, storage, orchestration, and service reliability layers.

About the Team The Monetization team is a new cross-functional group spanning engineering, product, research, and design. We are building the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to create user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen trust, expand economic opportunity, and support OpenAI’s long-term innovation. We believe monetization should deliver clear user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem for developers and businesses. The team operates in a greenfield environment, moving quickly through prototyping, experimentation, and iterative deployment. We partner closely across Product, Design, and Research to bring new capabilities into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to build the integrity systems that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse. In this foundational role, you will design infrastructure that detects and prevents harmful, deceptive, fraudulent, or policy-violating ads and advertiser behavior at scale. This role is well suited to an engineer who has built large-scale systems in ads integrity, trust and safety, anti-abuse, fraud, security, risk, or a related domain—and who wants to apply that experience in an ambiguous 0→1 environment. You will work across risk signals, detection and enforcement platforms, review tooling, adversarial resilience, advertiser controls, and integrity measurement. We are hiring engineers who can independently own complex systems, make sound technical tradeoffs, and help define what should be built. You will collaborate with Ads Delivery, Ads ML, Product, Research, Safety, Policy, Privacy, Legal, Security, and operations teams to create a high-integrity ads ecosystem from first principles. This role is based in San Francisco. We offer relocation assistance t

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience. About the Role We’re looking for an experienced Software Engineer to help build the creative rendering and presentation layer of OpenAI’s ads ecosystem. This is a foundational role responsible for defining how ads are structured, rendered, and delivered across different surfaces, platforms, and media types. You’ll work across the full technical stack to build infrastructure and tooling for new ad formats, including text, image, video, native, conversational, and interactive experiences. You will help ensure these formats render reliably, perform efficiently, and feel natural within the core ChatGPT experience. You’ll collaborate deeply with Product, Design, and Research to create ads experiences that are useful, high-quality, privacy-preserving, and aligned with OpenAI’s standards for safety and user trust. In this role, you will: Design, build, and

About the Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We're looking for an experienced Electrical Engineer to help develop the next generation of robotic systems at OpenAI. This role spans the full lifecycle of hardware development, from early concept exploration and prototyping through circuit design, component selection, PCB layout, bring-up, integration, and deployment. Engineers in this role are expected to independently drive significant hardware efforts from initial concept through deployment. You will translate ambiguous goals into concrete engineering plans, make key technical decisions, coordinate closely with cross-functional partners, and own execution through the iterations required to deliver a successful system. Many of the systems we build are still being defined. You will work closely with mechanical, firmware, software, controls, and research teams to evaluate new ideas, develop novel hardware, and integrate it into robotic platforms. Success in this role requires strong engineering judgment, comfort operating in ambiguous spaces, and the ability to balance rapid experimentation with the discipline required to build reliable and scalable systems. The ideal candidate enjoys building things from first principles and is equally comfortable evaluating a new technology, debugging a prototype on the bench, reviewing PCB layout details, and driving system integration efforts. You should be able to move quickly when appropriate, but also know when investing in robustness, simplicity, or infrastructure will create leverage for future development. This role is

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience. About the Role We’re looking for an Android Engineer to help build the native Android experiences and client-side systems that power how ads are structured, rendered, and delivered across OpenAI’s ads ecosystem. This role sits within the Ads Formats team, which owns the creative rendering and presentation layer for next-generation ads experiences across different surfaces and media types. You’ll help build the Android infrastructure and tooling that support formats such as text, image, video, native, conversational, and interactive ads, while ensuring they render reliably and perform efficiently across platforms. You’ll work closely with backend, Product, Design, Research, and Safety partners to shape Android architecture that supports user-first, privacy-preserving monetization experiences within ChatGPT and OpenAI’s broader mobile ecosystem. In th

About the Team The Software Engineering Firmware team builds reliable, high-performance systems on custom hardware. We work closely with hardware engineers to design, optimize, and ship software that bridges cutting-edge devices and real-world constraints like memory, power, and latency. Our work spans early prototyping through product launch, ensuring that our embedded platforms are robust, efficient, and production-ready. About the Role As a Firmware Engineer , you will design, implement, and debug software for embedded devices. You’ll own low-level bring-up, write production C/C++ code, and partner closely with hardware teams to deliver reliable, high-performance systems. We’re looking for engineers with deep embedded expertise, strong debugging skills, and a passion for building systems that perform under real-world conditions. This role is based in San Francisco, CA . We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, implement, and debug software for embedded devices. Contribute to defining software requirements, interfaces, and test plans. Bring up and debug new boards. Analyze performance, memory, and power profiles and implement optimizations. Investigate field issues, perform root-cause analysis, and deliver robust fixes. Foster good software engineering practices. You might thrive in this role if you: Have deep experience shipping embedded systems (around 10+ years). Are proficient in C and C++. Are familiar with embedded toolchains, operating systems, and debugging tools. Have experience with both rapid prototyping and scalable product development. (Nice to have) Have experience with Zephyr RTOS. (Nice to have) Have worked with networking/wireless stacks (BLE, Wi-Fi). (Nice to have) Have experience with robotic system bring-up or Linux kernel development. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose arti

About the Team OpenAI’s Infrastructure organization builds the systems that power frontier AI workloads at global scale. As compute demand accelerates, our ability to rapidly convert infrastructure investments into usable production capacity has become mission critical. The CPU / Storage / PoP / WAN team is responsible for the end-to-end infrastructure layers required to bring compute online: server and cluster activation, storage platforms, Points of Presence (PoPs), backbone connectivity, and global network expansion. We operate across first-party facilities, colocation environments, and strategic cloud partners to ensure OpenAI can scale reliably and quickly. About the Role We are seeking a highly technical Program Manager to lead execution across CPU, Storage, PoP, and WAN infrastructure programs that directly unlock OpenAI’s next generation compute capacity. In this role, you will own complex cross-functional programs spanning compute cluster activation, storage deployment, PoP bring-up, and backbone expansion. You will coordinate hardware readiness, site readiness, network pathing, storage availability, vendor execution, and engineering dependencies required to turn contracted infrastructure into live training and inference capacity. This role requires strong technical fluency across hardware systems, network infrastructure, storage architecture, and deployment execution. You should be comfortable operating from rack-level implementation details through executive-level capacity planning discussions. This role is based in San Francisco, CA, with travel as needed. Key Responsibilities Lead end-to-end execution of CPU / GPU cluster activation programs across OpenAI’s global infrastructure footprint Drive readiness to convert contracted compute capacity into schedulable production clusters Own deployment programs for new PoPs, backbone nodes, WAN expansion, and interconnection initiatives Build integrated schedules spanning procurement, logistics, installation, st