Platform Services Engineer Jobs

We are building a new Technical Services capability in Mexico to support a platform that helps customers build, deploy, and operate AI applications using MongoDB. This is an early hire on a growing team, and you will have the opportunity to help shape how we support customers, collaborate with Engineering and Product, and build the team’s technical practices from the start. The platform brings together AI application workflows, orchestration, model and tool integrations, cloud infrastructure, data services, and observability. The support team will work across these layers to help customers troubleshoot complex issues and operate their applications successfully. We are looking to speak to candidates based in Mexico City for our hybrid working model. The role As a Senior Technical Services Engineer, you will provide technical leadership for customers operating AI applications on a new MongoDB platform. You will own complex investigations across application behavior, agent workflows, APIs, cloud infrastructure, security, and data services, and help shape how Technical Services supports the platform as it scales. This is a senior individual contributor role where you lead through technical judgment, customer ownership, written communication, and influence across teams. What you’ll do Owning complex and high-impact customer investigations involving AI applications and agentic workflows Leading structured investigations, root-cause analysis, and recovery efforts across multiple technical layers Leading investigations into agent workflows, tool calls, model-provider integrations, memory, checkpoints, streaming, retries, and timeouts Reading and debugging Go, Typescript, Python services and agent implementations; using logs, metrics, traces, and diagnostic tooling to develop evidence-based conclusions Troubleshoot Kubernetes and containerized workloads, including deployments, images, secrets, resource failures, and networking Serving as a technical subject-matter expert for

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer for Portworx® by Everpure™, you will empower innovators and enterprise customers to seamlessly deploy and scale multi-cloud data services for Kubernetes and containerized applications. In this high-impact role, you will redefine the cloud-native storage experience by bridging deep technical expertise with direct customer engagement. You will serve as a technical expert across all deployment phases, partnering closely with customer engineers, account teams, and core R&D to solve complex cloud-native architecture challenges. WHAT YOU'LL DO Drive Enterprise Customer Success: Deliver end-to-end technical expertise across all stages of Portworx® deployment and production environments, ensuring rapid issue resolution, minimal downtime, and maximum platform reliability for key enterprise accounts. Perform Complex Problem Diagnosis & Triage: Analyze application workflows, system logs, and containerized workloads across public/private cloud stacks to isolate, reproduce, and resolve multi-layer technical issues alongside engineering teams. Enable Pre-Sales and Onboarding: Partner with field systems engineers to guide technical installation, integration, and proof-of-concept (POC) execution for prospective and onboarding enterprise clients. Scale Organizational Knowledge: Author and maintain high-impact knowledge base articles, technical documentation, and FAQ guides to build self-ser

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . This position is based out of India (Hyderabad). Who We Need Truveta is rapidly building a talented and diverse engineering team to solve complex healthcare and technology challenges. We are seeking a Software Engineer with a strong backend services engineering background and hands-on experience building reliable, scalable, cloud-native services. This role is ideal for engineers who enjoy designing and developing backend APIs, distributed services, data-driven applications, and platform capabilities using Microsoft Azure and .NET technologies. You will work closely with senior engineers, product managers, architects, security teams, and other engineers to build services that power Truveta’s healthcare data platform. This Opportunity Join the founding team of the Truveta India Development Center (IDC) and play a pivotal role in shaping its future. As one of the initial members, you'll help build and scale a high-impact organization while contributing to products and platforms that advance healthcare through data and AI. This is a unique opportunity to influence both the technical direction and the culture of a growing global engineering hub. Patients, doctors, and medical researchers deserve the same cutting-edge technological innovations that have transformed other industries. We are looking for passionate software engineers who are excited to apply their backend engineering skills to help revolutionize healthcare. In this role, you will design, d

The data management software market is transforming how organisations build and run applications. MongoDB is the leading developer data platform and the first database provider to IPO in more than 20 years. Join us at the forefront of data and application development. MongoDB Technical Services Engineers combine deep technical expertise with exceptional problem-solving and customer-service skills. You’ll advise customers and resolve complex challenges across MongoDB Core, drivers, Atlas, Cloud Manager, cloud platforms, and infrastructure. We’re looking for candidates based in Dublin to join our vibrant office and collaborative in-office team. This is a five-day role with one of the following schedules: Tuesday–Saturday, Sunday–Thursday, or a five-day pattern covering both Saturday and Sunday. Under our hybrid model, employees on weekend schedules are expected to work from the office two days per week. Cool things you’ll do You’ll help customers troubleshoot complex issues and run critical MongoDB workloads with confidence. You’ll: Solve customer challenges across architecture, performance, recovery, and security Lead investigations from diagnosis to resolution, providing clear, actionable guidance Partner with Product Management and Engineering to advocate for customers and improve MongoDB Build tools, documentation, and training while mentoring peers and raising technical excellence What you need We value curiosity, adaptability, strong technical foundations, and a genuine desire to help customers. You should bring many of the following: 5–6 years of experience in technical support, systems engineering, database administration, SRE, or a related field Experience running complex, mission-critical production database systems Strong Linux and systems engineering skills, including performance, memory, I/O, storage, networking, security, clustering, and troubleshooting A solid understanding of networking concepts and protocols, including DNS, TCP/IP, and SSL/TLS Ability

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud, and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to help our customers be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. The position will be based in our Gurugram office. The standard work week will be Sunday to Thursday, every week. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, wh

The worldwide data management software market is massive, forecasted to grow from approximately $82 billion in 2023 to approximately $137 billion in 2027. At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a Technical Services Engineer to join our team in Dublin for a dedicated Tuesday through Saturday shift. We are looking to speak to candidates who are based in Dublin for our hybrid working model. About the Team MongoDB Technical Services Engineers (TSEs) use their exceptional problem-solving and customer service skills, along with deep technical experience, to advise customers and solve complex MongoDB problems. TSEs are experts in the entire MongoDB ecosystem, including the database server, drivers, and services like Atlas and Cloud Manager. Our engineers combine MongoDB expertise with passion, initiative, and teamwork to achieve exceptional results. Cool Things You’ll Do Work alongside our largest customers and partners to solve complex issues involving architecture, performance, recovery, and security Serve as an expert resource on standard methodologies for running MongoDB at scale Act as an advocate for customer and partner needs by collaborating with product management and development teams Contribute to internal projects, such as the software development of support tools for performance, benchmarking, and diagnostics Mentor and ramp up new team members while building knowledge of new product lines within the MongoDB ecosystem Work with top ISV partners to ensure excellence for joint customers What You Need Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, and troubleshooting A strong understanding of net

MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission critical workloads across cloud, hybrid, and on-premises environments. From MongoDB Atlas, our AI ready developer data platform, to our industry leading server technology and enterprise software offerings, MongoDB provides a flexible and unified software stack that helps customers build faster, scale with confidence, and support a wide range of modern application needs. MongoDB’s standing in the market reflects that momentum: the company continues to be recognized as a leader in cloud database management while also serving organizations that require the performance, flexibility, and control of self-managed deployments. For candidates, that means the opportunity to join a company with strong market relevance, a builder-first culture, and a clear strategic focus on shaping the future of modern, intelligent applications wherever they run. We’re looking to speak to candidates based in Palo Alto, California for our hybrid working model. Life in MongoDB Technical Services As part of the Support organization, you will be directly interfacing with our largest customers and their most difficult problems. There will almost certainly be sweat. But don’t worry – you’ll have time to prepare before you take on your first escalation. The limits of your understanding will constantly be pushed, and you’ll be challenged to grow. Underlying it all is the fuel that drives our team: customer obsession. We keep mission-critical deployments online, recover from high-pressure incidents with grace and humility, become trusted advisors, and work so closely with our customers that they would swear we were part of their team. These are just a few of the things you can expect to do as a Technical Services Engineer: Become well-versed in core aspects of MongoDB Gain deeper expertise in specialized areas of the product Combine technical

The Infrastructure Engineering team is responsible for building and maintaining a self-service internal development platform that enables MongoDB engineering teams to reliably deploy and operate their own production services and products. We work with numerous engineering teams across the company to understand their infrastructure requirements and development workflows, develop broadly applicable self-service platform services and tooling, continuously monitor how platform services are being utilized, and look for ways to improve developer productivity through automation and education. We are big open source enthusiasts and use a number of open source tools in our stack (contributing upstream whenever possible). Some of the tools we use regularly include Go, AWS, Kubernetes, Crossplane, Terraform, Helm, Drone, Prometheus, and Grafana. However, technology is nothing without a stellar team of engineers that are focused on doing high quality work and working as a team to solve complex distributed computing and platform engineering problems. This is where you come in! We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Our ideal candidate 2+ years of experience managing and mentoring a team of 3+ engineers Has 5+ years of experience owning the design and implementation of large software/infrastructure projects Has built and operated large-scale distributed systems in cloud providers (AWS strongly preferred) Has a strong backend programming background. Fluency in Go is strongly preferred; deep experience with another compiled or strongly-typed backend language is acceptable Pragmatic, detail-oriented, self-motivated, and understands the benefits of collaboration Strong experience operating production Kubernetes clusters, not just deployed to it Has practical experience defining and operating against SLI/SLOs for services they owned Strong experience with observability tooling: metrics, logging, traces, Prometheus, Grafana, OpenTe

The Infrastructure Engineering team is responsible for building and maintaining a self-service internal development platform that enables MongoDB engineering teams to reliably deploy and operate their own production services and products. We work with numerous engineering teams across the company to understand their infrastructure requirements and development workflows, develop broadly applicable self-service platform services and tooling, continuously monitor how platform services are being utilized, and look for ways to improve developer productivity through automation and education. We are big open source enthusiasts and use a number of open source tools in our stack (contributing upstream whenever possible). Some of the tools we use regularly include Go, AWS, Kubernetes, Crossplane, Terraform, Helm, Drone, Prometheus, and Grafana. However, technology is nothing without a stellar team of engineers that are focused on doing high quality work and working as a team to solve complex distributed computing and platform engineering problems. This is where you come in! We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Our ideal candidate Has built and operated large-scale distributed systems in cloud providers (AWS strongly preferred) Has a strong backend programming background. Fluency in Go is strongly preferred; deep experience with another compiled or strongly-typed backend language is acceptable Has experience working with AI coding agents and can demonstrate building high quality context to yield high quality outputs Has experience designing and implementing medium-to-large software projects, including driving design reviews and mentoring less-senior engineers Pragmatic, detail-oriented, self-motivated, and understands the benefits of collaboration Strong experience operating production Kubernetes clusters, not just deployed to it Has practical experience defining and operating against SLI/SLOs for services they owned Str

Leidos is looking for our next TS/SCI-cleared DevOps Platform Engineer/Linux Systems Administrator to join a high-energy team deploying and maintaining common application-runtime capabilities in support of the DIA-NDOC (National Digital Exploitation OSINT Center) DOMEX Technology Platform (DTP). This role is part of a 10-year program supporting the DOMEX Data Discovery Platform (D3P) Modernization effort, where you’ll contribute to mission-critical capabilities alongside a collaborative, innovative, and growth-oriented team. While the majority of work is performed on-site at our customer location in Bethesda, MD, we offer a flexible schedule and occasional opportunities for remote work. As a Platform Engineer , you’ll operate and maintain the organization’s Kubernetes-based application platform and shared runtime services, including Elastic and Redis by performing platform configuration, monitoring, troubleshooting, security hardening, capacity management, version upgrades, and automation to provide reliable, secure, and scalable platform services. You’ll also support the implementation of automation, continuous integration and delivery, and DevOps best practices across cross-functional engineer teams. In this fast-paced environment, you’ll collaborate closely with systems engineering, architecture, development, security, operations, and integration teams. You will work with a multidisciplinary group of developers, integrators, and system administrators to: Deploy, troubleshoot, monitor, and maintain the platform for a production big-data pipeline built on Kubernetes, Elasticsearch, and Kafka . Administer and maintain Linux-based applications, including installation, configuration, patching, upgrades, performance monitoring, troubleshooting, and system hardening. Integrate with the underlying physical and virtual infrastructure, ensuring system availability, r

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We are seeking a Platform Software Engineer with deep experience in distributed systems to help design, build, and maintain core platform services. You will work primarily in TypeScript and Go to deliver reliable, scalable, and secure systems that power Supabase at massive scale. What you'll be doing: Design and implement distributed services and APIs that power the Supabase Platform. Lead projects that improve scalability, reliability, and cost efficiency across existing systems. Build data-intensive workflows, background jobs, and event-driven pipelines. Own service SLIs/SLOs and collaborate on incident response and post-incident reviews. Improve system observability with metrics, logging, tracing, and profiling. Contribute to our CI/CD and release processes to ship safely and quickly. Partner with product teams to deliver features end-to-end, from design docs to production. Write clear design documents, RFCs, and high-quality tests. What we're looking for: Experienced in designing and operating distributed systems, with strong foundations in consistency, fault tolerance, partitioning, consensus, and back pressure. Proficient in TypeScript and/or Go, ideally with 5+ years building production services in one or both languages (other languages also considered). Comfortable with cloud infrastructure (AWS preferred) and container orchestration. Familiar with multi-tenant architectures, API design, and data modelling. Knowledgeable about networking fundamentals and security best practices. Experienced with Infrastructure as Code (Pulumi preferred; Terraform/CDK also fine). Comfortable participating in on-call rotations for large-scale production systems. Nice to have: Experience wit

About the Role As a Cloud Platform Engineer at Supabase, you’ll join Cloud Engineering, part of Engineering Operations, and shape the foundations that let engineering teams build, ship, and operate infrastructure safely and independently across AWS and GCP. This is a role spanning cloud governance, platform engineering, and hands-on operations. You’ll work across AWS and GCP account structure, identity and access management, Infrastructure as Code (IaC), reusable platform primitives, security boundaries, and self-service workflows for engineers. You’ll be joining at a point where many of these foundations are being actively defined or reworked. We’re looking for someone who can take ambiguous, messy, business-critical infrastructure problems and turn them into pragmatic systems, tools, standards, and written guidance that scale with the company and empower teams to go faster. What You’ll Be Responsible For Designing and implementing cloud governance across AWS and GCP, including identity, account organization, access controls, and guardrails. Building reusable infrastructure and building blocks using Infrastructure as Code (IaC), enabling teams to provision and manage infrastructure safely and consistently. Creating self-service capabilities that reduce organizational friction and let engineers move more quickly within sensible boundaries. Owning resource governance and visibility: management tagging, a trustworthy inventory of what exists and who owns it, and consistent cross-account billing data. Developing reusable security primitives, including secrets storage, KMS, certificate management, token vending, direct service-to-service authentication, mTLS, and related platform services. Owning cloud-level network and operational primitives: IP address management, DNS, and health signals such as service-limit and quota alerting. Combining software engineering with hands-on operations and total ownership: building, deploying, monitoring, troubleshooting, and improving

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The AI Platform Engineer builds and operates the machine learning and generative AI platform used by teams across Abbott Cancer Diagnostics. You'll own the full model lifecycle in production — data and feature pipelines, training and experimentation, evaluation and promotion, serving, and monitoring — along with the platform services, compute and tooling underneath it. This is hands-on infrastructure work backed by solid platform engineering practice: making inference fast and cheap, making the path from experiment to production repeatable and auditable, and shipping interfaces other engineers can build on — in support of software that ultimately reaches patients. Essential Duties Include, but are not limited to, the following: Build and maintain data, feature, and training pipelines for ML and LLM workloads — ingestion, transformation, fine-tuning, distributed training, and reproducible experiment execution with lineage tracked from dataset and code to resulting model. Implement automated evaluation and promotion gates — performance benchmarks, regression checks, and validation criteria that determine whether a model advances toward production. Automate the model lifecycle end to end through CI/CD and GitOps: packaging, promotion across environments, progressive rollout, and rollback. Build and operate production model-serving infrastructure for LLMs and predictive models, including inference optimization, autoscaling,

Senior Platform Engineer AI Engineering | Forward Deployed Engineering Role Description Defense Unicorns is seeking a senior AI Agentic Engineer to embed with a government team and its technology partners building an emerging AI-powered engineering ecosystem. This role will focus on designing, integrating, and operationalizing AI agents and agentic workflows within a secure enterprise environment. The engineer will work across large language models, agent frameworks, enterprise data, APIs, developer tooling, and platform services to turn AI capabilities into reliable, mission-relevant workflows. The ideal candidate is a hands-on engineer who understands both the capabilities and limitations of modern AI systems and can rapidly translate emerging technologies into working solutions. They should be comfortable experimenting with new models and agent frameworks, integrating agents with enterprise systems and tools, evaluating performance and reliability, and working alongside platform engineers and commercial technology partners. This is not a research-only role. The focus is on moving from AI concepts and prototypes to secure, useful, repeatable agentic capabilities that can operate in production environments. Responsibilities Design, build, and integrate AI agents and multi-agent workflows using modern LLM and agentic technologies. Develop agent capabilities that interact with enterprise applications, APIs, data sources, developer tools, and mission systems. Integrate models, agents, tools, and enterprise data into secure workflows that can be deployed in controlled and classified environments. Work with LLMs, RAG, embeddings, vector databases, tool/function calling, structured outputs, MCP, and related technologies. Develop mechanisms for agents to securely discover, access, reason over, and act upon approved enterprise data and services. Prototype and rapidly evaluate emerging models, agent frameworks, and AI capabilities to determine where they can create measurab

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Kubernetes Platform Engineer (Controllers) Sony Interactive Entertainment At PlayStation, we're leading the revolution in cloud gaming as we push the boundaries of what's possible! Would you like to use your skills, time, and passion for meaningful projects that are building the future? We're looking for a Platform Engineer who enjoys building Kubernetes-native systems and automation that operate reliably at global scale. If you're passionate about software engineering, Kubernetes, and solving challenging distributed systems problems, we'd love to hear from you. Come help us deliver a unique gaming experience to millions of players around the world. Responsibilities Design and develop Kubernetes controllers and operators that automate the lifecycle of platform services. Contribute to the development of our global workload placement system, enabling intelligent scheduling across Kubernetes clusters running in both public cloud and on-premises data centers. Develop Kubernetes APIs and Custom Resource Definitions (CRDs) that provide clean, maintainable interfaces for platform capabilities. Build and maintain reconciliation logic that safely manages distributed system state. Develop controllers and operators that automate provisioning, config