Platform Support Engineer in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the AML Compliance Analytics team At Adyen, growing responsibly and protecting the financial system is core to how we scale. The AML Compliance Analytics team, a specialized unit within the Second Line AML Compliance team, provides global oversight of Adyen’s transaction monitoring framework and owns the risk behind it. You’ll work at the intersection of AML typologies, data, and analytics: independently challenging the First Line, shaping Financial Economic Crime (FEC) risk scenarios, and defending our controls to Model Validation, Internal Audit, and global regulators. In a fast-paced, high-autonomy environment, you’ll help a framework that is under continuous refinement stay ahead of emerging financial crime threats. We are looking for a driven, senior AML Compliance Analytics Expert to join our team in Amsterdam. The ideal candidate is a go-getter with a sharp analytical mind and deep FEC knowledge, someone who navigates diverse stakeholders and competing priorities with ease and delivers complex projects end-to-end. You are excited to work with a global, multicultural team, to challenge and be challenged, and to balance speed with regulatory rigor as you help set the standard for transaction monitoring at scale. Senior AML Compliance Analytics Expert Our team is encouraged to challenge each other and s

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Supply Chain, Capability Manager We are seeking a Supply Chain Capability Program Manager to define and drive the long-term capability roadmap that underpins the scalability and efficiency of our global supply chain. You will partner with commercial, product, and operational teams to translate business needs into strategic vision and actionable initiatives. You will shape future supply chain capabilities by identifying gaps, prioritizing high-impact opportunities, and ensuring cross-functional execution to move from reactive problem-solving to proactive capability building. This role bridges Product, Commercial, Finance, Tech, and Supply Chain teams to align goals, manage trade-offs, and scale global capabilities effectively. What You’ll Do Own the long-term supply chain capability vision and roadmap, partnering with commercial and product teams to translate customer needs and capability gaps into a prioritized, multi-year plan, while representing operational feasibility and readiness in roadmap decisions Scope and prioritize new supply chain initiatives, defining requirements and success measures, building cross-functional business cases, and engaging external partners to ensure solutions are both strategically impactful and operationally feasible Drive execution of supply chain initiatives from pilot to scaled rollout, coordinatin

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Engagement & Industry Advocacy – Europe lead, you will be responsible for elevating both Adyen’s voice and the voice of our Customers across the payments ecosystem. This role sits at the intersection of deep customer engagement, industry influence, and executive thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy and engagement initiatives, including European Customer Advisory Boards, executive engagement programs, and merchant communities. By embedding customer perspectives directly into our product innovation lifecycle and amplifying their voices externally, you will position Adyen as a trusted strategic partner and industry leader. A key focus of this role is converting Adyen’s deep expertise into compelling market narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively debate and influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers shape the European payment landscape. What You’ll Do 1. Customer Advocacy & Merchant Engagement Design, launch, and steward the Customer Advisory Board for strategic merchants across Europe. Bu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Head of Customer Insights, Europe , you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This role sits at the intersection of deep customer research, industry influence, and executive thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will lead critical insight initiatives, including European Customer Advisory Boards, executive engagement programs, and merchant research communities. By translating customer feedback into market strategy and amplifying merchant perspectives externally, you will help position Adyen as a trusted strategic partner and industry leader. A key focus of this role is converting Adyen’s deep expertise into compelling market narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively debate and influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers shape the European payment landscape. What You’ll Do 1. Thought Leadership & Brand Amplification Develop and publish high-impact thought leadership content that showcases Adyen’s domain expertise and merchant success. Lead executive conference speak

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Optimization Manager Adyen is seeking a strategic and analytical Optimization Manager to join our Performance Optimization team in Amsterdam. In this role, you will be responsible for managing full-funnel payment performance to drive tangible business impact and optimize merchant success at scale. You will act as a key partner to our merchants, leveraging data-driven insights to enhance their payment ecosystems. Success in this position requires a blend of excellent project management skills and the ability to collaborate seamlessly with cross-functional teams, including Product, Commercial, and Data Analytics, within a fast-paced and global environment. The ideal candidate possesses deep payments expertise, a strong focus on risk and fraud prevention, and the ability to translate complex technical findings into clear, actionable recommendations for both technical and non-technical stakeholders. What you'll do Partner with commercial teams to drive Adyen’s value proposition and merchant adoption, using data-driven insights (with Data Analysts) to strengthen conversations Lead high-level customer discussions, enable commercial teams with tools/trainings, and act as a payment optimization SME across risk, fraud, conversion, and cost efficiency Analyze merchant portfolios and payment data to identify optimization opportunities, run pla

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Terminal (POS) Certification Expert The IPP Security & Certifications team owns the certification portfolio that keeps Adyen's in-person payments infrastructure compliant and approved to operate. That spans PCI certifications across our hardware and software, and EMV certification of the payment kernels and applications running on our terminals worldwide. This role sits at the center of our Level 2 certification work. Adyen develops its own L2 kernels (contact & contactless), and you will own their certification end to end: coordinating type approval testing with our external certification lab, analyzing test results, and translating findings into clear, actionable reports for our kernel developers to work from. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. What you will do Adyen develops its own L2 payment kernels, which sit at the core of every in-person transaction we process. You will own the technical preparation and execution of Level 2 kernel certification , ensuring our kernels meet EMVCo type approval requirements as well as the contact and contactless specifications of Visa, Mastercard, Amex, Discover, JCB, UnionPay, existing local payment method & p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Merchant Fraud Analyst We are looking for an ambitious analyst to join our Merchant Fraud team. As part of the Merchant Fraud team in Amsterdam you will be working closely with Compliance, Product and other Merchant Operations teams. As a Merchant Fraud Analyst you will be responsible for identifying, investigating, and preventing fraudulent activities related to our acquiring, banking and issuing services. Your expertise will contribute to maintaining the integrity of our platform and ensuring a secure and trustworthy environment for our users. The Merchant Fraud Team is responsible for detecting and mitigating fraudulent activity, to reduce risk at scale for Adyen and its customers. What you’ll do Monitor and investigate transaction patterns, account activity, and user behavior patterns to detect and mitigate fraudulent activity in real-time. Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed. Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols. Manage fraud recall handling, coordinating with banks and networks to recover funds where possible. Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detect

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Strategy & Business Operations Manager The Senior Strategy & Business Operations Manager will play a critical role in shaping and driving strategic initiatives that contribute to the long term direction. This role sits at the intersection of strategy, planning and business operations and partners closely with the different teams such as Commercial Strategy, Operations, Finance and Regulatory & Compliance teams. This role, which is part of the Global Strategy & Execution team, will translate our strategy into execution by driving company wide alignment, informed decision making, defining our operating and planning rhythms and eventually ensuring we deliver our priorities. What you’ll do: Company wide Strategy: Lead and deliver end-to-end strategy projects that inform decision making through deep dives and/or intelligence on trends and opportunities. Cross functional alignment and connect strategy (e.g. Commercial, Operations etc) across Adyen. Strategic Planning : Design, improve and implement Adyen wide Strategic Planning, Priorities and Goal setting in close collaboration with the business and Strategic Finance. Business Operations: Drive business operations rhythm through business reviews at varying levels. Cut through ambiguity and noise, framing problems clearly and driving towards struct

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Security Program Manager Adyen is looking for a Security Program Manager to join the Tech Regulatory team within the first line of defense. The Tech Regulatory team ensures that the platform is secure, reliable and compliant with all global regulatory requirements. As a Security Program Manager, you are responsible for ensuring that our products and services comply with security regulations and laws. You actively engage, bring together, and communicate with people from various teams to be successful in ensuring continued compliance of products and services and you manage multiple security compliance programs such as PCI-DSS and PCI 3DS. What you'll do Program Management: Manage programs across multiple domains - for example responsible for program managing the PCI-DSS and PCI 3DS certifications in addition to supporting security on regulatory requirements surrounding a broad set of security risk domains for example security detection and monitoring, data loss prevention, vulnerability management and three core operational risk domains as your team’s core anchor: Incident Management, Change Management, and Business Continuity Management Defining standards and ensuring frameworks withstand internal and external scrutiny Operational Design: Translate complex regulatory requirements into actionable operational program desig

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. GL Accountant: Adyen is looking for a General Ledger Accountant to join our Group Finance team in Amsterdam. In this role, you aren’t just "processing numbers" , you are the engine behind our Record-to-Report (R2R) cycle for Operational Expenses. You will act as the critical link between business operations and financial data, ensuring that as Adyen scales, our financial integrity remains rock-solid. You will move beyond simple data entry to maintain a holistic "risk mindset," proactively identifying vulnerabilities and anomalies before they ever hit a report. Being part of a centralized Finance Operations team means you’ll be working in the engine room of a listed financial institution, where your work directly impacts our global trial balance. What you’ll do R2R Ownership: Act as the detail layer for Operational Expenses, owning the accuracy of GL bookings and ensuring a clean Trial Balance. Accounting Control: Apply rigorous controls to the P2P and R2R cycle. You’ll validate data flowing from FinOps, manage supplier accruals, and reconcile prepaid assets. High-Value Oversight: Act as the financial gatekeeper for high-value transactions, performing due diligence to ensure accuracy and relieving Financial Controllers of transactional approvals. Risk & Anomaly Detection: Regularly review the full ledger to detect trends or vulne

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role: Adyen is looking for a product and marketing leader with a strong track record in tech and B2B marketing to lead our product squad encompassing four product managers and one product designer. The Digital Experience Lead reports to the VP of Revenue Marketing. As Digital Experience Lead you own and manage the product lifecycle of our public website adyen.com (and its sub-domains like careers, investors and status) and our self-service demotool. You optimize our public website for demand generation, demand capture and engagement. You optimize the demotool for adoption and ease of use across internal teams, enabling internal users in various stages of the sales cycle. To deliver these experiences, you and your team work in deep collaboration with a dedicated engineering team. You will operate in a tight Agile environment, driving execution through structured sprints, planning sessions, and retrospectives. What you’ll do: Product vision and strategy. Own the global, long-term roadmap and strategy for all public web properties and demo capabilities, aligning product development with Adyen's commercial priorities. You define how these products develop in the zero-click era. Leading your team. Lead and manage a team of four product managers and one product designer. You set clear expectations, structured persona

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This role sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs, and merchant communities. By embedding customers more directly into our product innovation lifecycle and amplifying their perspectives externally, you will help position Adyen as a trusted strategic partner and industry thought leader. A key focus of this role is increasing the visibility of Adyen’s deep expertise, translating it into compelling narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers have a strong voice in shaping the future of payments. What you’ll do Customer Advocacy & Community Building Design, launch, and steward the Customer Advisory Board for strategic merchants across Europe Build and scale merchant communitie

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking Networks Adyen is a truly global company that processes billions in payments annually. Adyen's value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts, and capital; facilitated by Adyen's global banking licenses. Behind every one of these products sits a critical dependency: reliable, direct connectivity to the world's banking infrastructure. We are looking for a Senior Product Manager to lead and scale our global Banking Networks capabilities. You will lead the Banking Networks team responsible for integrating with banking partners worldwide, including banks, clearing houses, payment rails and providers (excluding North America, which is owned by a dedicated regional team). This role sits at the core of Adyen's financial products, owning the end-to-end processing of banking transactions across a wide variety of market infrastructures and use cases. You will build and maintain best-in-class banking connectivity that our financial products depend on, from local scheme integrations to real-time payment rails. You will work closely with Banking Products, Payouts, Payments, Merchant Finance, Accounting, Compliance, Legal, Risk, Commercial, and Operational teams, as well as customers, to understand their needs and tran

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About this role The future of Operations at Adyen is built on data-driven autonomy. As AI increasingly automates the mechanics of data retrieval and trend summarization, the real value shifts to the human layer: framing the right problems, validating rigorously, and turning insight into action. You'll lead an analytics and insights function of around 10 people: a Team Lead overseeing 1 Data Engineer and 4–5 technical analysts on Foundational Data Integrity, plus roughly 4 Business Analysts focused on Business Insights, reporting directly into you. You'll support an Operations organization of over 1,000 people, working closely with the Global Operations Leadership team to turn this function from a reporting service into the strategic engine behind how Ops leadership makes decisions. What you'll do Lead and evolve the team: Set a clear vision for how the team supports business performance, planning, and decision-making, and build a high-performing group that balances responsiveness with strategic focus. Partner with senior leaders: Act as a trusted thought partner to Operations leadership on business performance, risks, opportunities, and trade-offs. Support business performance reviews with concise narratives, root-cause analysis, and clear recommendations. Own performance insight and business storytelling: Ensure the team delivers h

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Split Payments Adyen is a truly global company that processes billions in payments annually. Adyen’s value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses. Behind every platform transaction is a critical need to dynamically automate fund distribution, enabling platforms to scale their monetization models, protect their margins, and manage commissions smoothly. We are looking for a Senior Product Manager to lead and scale our Split Payments capabilities. You will join the team responsible for Split Payments. This role sits at the intersection of core payment processing, financial data routing, and platform scalability. Split Payments allows our Platform customers to monetize payment processing towards their sub-merchants. You will lead the product lifecycle for split logic across authorization, capture, refunds, and chargebacks, building reliable systems that support Adyen's expanding platform ecosystem. You will work closely with Payments, Accounting, Compliance, Legal, Commercial and Operational teams, and customers to understand their needs and translate them into product enhancements together with the development team. What you'll do Set Vi