We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At CVS Health, Site Reliability Engineering (SRE) is fundamental to delivering the reliable, secure, and scalable technology experiences that support millions of patients, customers, pharmacists, and healthcare professionals every day. Our SRE organization drives operational excellence across critical healthcare and retail platforms through innovation, automation, observability, and engineering best practices. The Executive Director, Site Reliability Engineering serves as the strategic leader responsible for the reliability, resilience, and performance of CVS Health's retail and pharmacy technology ecosystem. This executive will define and execute a comprehensive reliability strategy, oversee large global engineering teams, and establish a long-term vision for observability, automation, and operational excellence across thousands of store locations. Working closely with senior business and technology leaders, the Executive Director will champion modern SRE practices, accelerate incident response capabilities, and deliver real-time operational visibility that enables proactive issue prevention and exceptional customer and patient experiences. Key Responsibilities Strategic Leadership & Vision Define and lead the enterprise-wide Site Reliability Engineering strategy supporting CVS Health's retail and pharmacy operations. Align reliability and operational
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Construction Project Manager you are responsible for successfully managing your assigned Programs/Initiatives to a defined scope, schedule and budget. Senior Construction Project Managers collaborate directly with the Program Sponsor to define scope, develop project plans and create budgets. You will lead the coordination of day-to-day sponsor/stakeholder communications. In this role your key growth opportunities will include: refining your skills in project management and stakeholder relationship management; following best practices in preparing project plans, budgets, and schedules; issue resolution and negotiation skills; exposure to project requirements across multiple business units, including Category Management, Store Layout, Finance and Scheduling partners, Architecture & Engineering, Procurement, Legal, Merchandising & Construction filed teams; managing and growing relationships with multiple internal business units and third-party vendors. Oversee construction projects for healthcare facilities, including new construction, renovations, expansions, and infrastructure upgrades. Manage the administration of healthcare properties owned or leased by the organization by coordinating lease agreements, property maintenance, repairs, and strict compliance with applicable r
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes. Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products. Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions. Required Qualifications 5-7 years work experience in a claims or claims audit position. Adept at execution and delivery (planning, delivering, and supporting) skills Adept at business intelligence Adept at problem solving and decision making skills Adept at collaboration and teamwork Adept at growth mindset (agility and developing yourself and others) skills Preferred Qualifications 5+years of quality management, audit, compliance or operational quality experience Adept at growth mindset (agility and developing yourself and others) skills Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools to identify trends and present recommendations to senior leadership Experience leading root-cause analysis, corrective and preventive action (CAPA), risk mitigation, and co
Become a part of our caring community The HR Business Partner 2 leads the people management agenda in a business unit/area, and acts as a facilitator for the company's management team. Applies broad experience in various Humana Resources (HR) areas of expertise. The HR Business Partner 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The HR Business Partner 2 acts as a single point of contact for the employees and managers in the business unit/area in the Medicaid RFP Response and Implementation team and their people management agenda. Possesses a deep knowledge of the business unit / area, key employees and business processes. Builds a strong business relationship with the business unit/area and transfers HR requests and solutions to/from the business unit. Implements best practices and supports the delivery of HR processes at the business unit/area. Identifies gaps, proposes and implement changes necessary to cover risks. Acts as the performance improvement driver and provokes positive changes in the people management. Leads the change management projects and manages the HR related internal and external communication. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. This position will focus primarily on the HR related activities tied to a response for RFPs and the subsequent stand up of new business. The position will work across the HR organization to build, run and analyze data in support of RFPs and stand up of new business and ensure the alignment and timing of resources key to the operational stand up of
Job Title INR Enrollment Representative Job Description As the INR Enrollment Representative , you will be the first point of contact for new patients in the International Normalized Ratio (INR) testing program, helping them start their health journey with confidence and support. Your role: Receiving, processing, and entering new patient order forms and faxed enrollments into the system, following up with practices and patients via phone or email to obtain missing information. Contacting new patients to confirm insurance coverage and provide out-of-pocket cost estimates based on insurance responses. Managing both outbound and inbound calls through the patient and clinic call center, consistently meeting quality, accuracy, and performance standards. Scheduling remote INR testing training with contracted nurse trainers. This role requires working Monday-Friday between 9:30am-6:00pm EST. You're the right fit if: You’ve acquired 1+ years of experience in data entry, customer service or a call center. Experience within the medical field and knowledge of Protected Health Information (PHI) or HIPAA is preferred. Your skills include: Proficiency in Microsoft Office applications including Word, Excel and Teams. Excellent technical acumen, and the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. You have a high school diploma, vocational education or a General Education Diploma (GED). You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a target="_blank" href="https://eur01.safelinks.protection.outlook.com/?url=https%3A
Job Title Client Account Representative Job Description Client Account Representative (Malvern, PA) Be the key connection between sales, healthcare providers, and internal teams, helping solve issues, support customers, and improve the way we work. Your role: Serve as the primary point of contact for Account Executives, Practices, and Sales teams, providing timely support and updates on patient-related activities. Coordinate communication between internal departments and external stakeholders to resolve service, product, process, and EMR-related issues. Track, analyze, and document inquiries, feedback, and service trends, maintain accurate records and support continuous process improvements. Educate users on products, policies, and procedures, and support the onboarding of new physician offices and staff. Manage multiple priorities in a fast-paced environment, ensuring inquiries are routed appropriately and customer service standards are consistently met. Training, nesting, and ramp-up typically last 4–12 weeks and follow a Monday–Friday schedule of 9:00 AM–5:30 PM EST. Upon completion of training, the schedule changes to Monday–Friday, 10:30 AM–7:00 PM EST. You're the right fit if: You have a bachelor's degree, or 2+ years of experience in customer service, call center, or sales support with a high school diploma, GED, or vocational education. Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a target="_blan
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary $19.00 / hour 1st shift only: Monday-Friday, 7AM-3PM As an RX stocker, you will stock cases of pharmacy merchandise onto shelves for RX order selectors. You will be responsible for maintaining high levels of accuracy and performance to meet the needs of store orders while utilizing safe work practices. You may work in other areas or functions of the warehouse, as needed. Responsibilities: - Read merchandise orders from a RF unit which will include: item locations, descriptions, and quantity needed. - Select and prepare (cut box tops and/or plastic from inner packaging) needed cases of product and place in a designated location. - Constant standing, walking, bending, reaching and climbing stairs. - Move boxes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting techniques. - Maintain a high level of accuracy for merchandise stocked. - Work efficiently and effectively on lines with 5 or more other employees. - Maintain 100% or greater to performance standards. - Maintain cleanliness of work zones at the end of each shift. - Maintain regular and reliable attendance. - Cross train in other warehouse duties, as necessary. - Comply with all policies and procedures of the CVS Health warehouse and DEA regulations.- Must be at least 18 years of age - Ability to read, write, and count accurately - Good written and verbal communication skills - Ability to
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills. What you will do Handles and processes Benefits claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines. Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope. Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements. Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims. Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution. Communicates with healthcare providers, patients, or other stakeholders to resolve any discrepancies or issues related to claims.</sp
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills. What you will do Handles and processes Benefits claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines. Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope. Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements. Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims. Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution. Communicates with healthcare providers, patients, or other stakeholders to resolve any discrepancies or issues related to claims.</sp
Senior Internal Auditor BGS Vertical Lift (Quality Systems Specialist) Company: The Boeing Company Boeing Global Services (BGS) is looking for a Senior Internal Auditor BGS Vertical Lift (Quality Systems Specialist) to join their Vertical Lift Quality Team in Mesa, AZ. This position will focus on supporting Vertical Lift Quality organization. Position Responsibilities: · Create and maintain the site Internal Audit Schedule · Maintain the site Internal Audit Program per AS9100 requirements · Promotes a healthy Quality Management System (QMS) rooted in process-based management methodologies · Performs process risk assessments · Writes Internal Audit reports and documents process non-conformance · Support process owners with corrective action process requirements · Performs and oversees Internal Audits – conduct assessments of processes and practices for comparison to applicable standards and requirements. · Maintain Internal Audit monthly metrics/KPIs · Provide monthly Internal Audit performance to the DQMR · Identified as the Process Owner for the Internal Audit Program that resides in the local Quality Management System · Align CAPA process with company and AS9100 requirements for Corrective Actions · Recommend and implement changes to the existing Internal Audit Program · Assist our business unit across Vertical Lift sites with continuous improvements and or lean projects · Use data for analysis trends and opportunities for improvement · Use experience and knowledge relative to all methods of Root Cause Corrective Actions, e.g., 5-Why, Fish bone, Boeing Problem Solving Model (BPSM)</
Director, Service Supply Chain Cost Optimization Description - The Director, Service Supply Chain Cost Optimization leads financial and operational management activities focused on cost optimization, business performance, and operational efficiency across a complex services and supply chain environment. This role translates financial and operational insights into strategic priorities, executive decision-making, and measurable business outcomes. The Director drives the modernization of cost management practices through advanced analytics, digital capabilities, and predictive decision support, enabling greater operational effectiveness and financial discipline. Key Responsibilities Lead business and financial planning processes, including forecasting, budgeting, performance reviews, and corrective action planning. Drive cost optimization initiatives and operational efficiency programs across the organization. Establish alignment among cross-functional stakeholders to ensure achievement of business, operational, and financial objectives. Develop and execute strategies that improve operational performance and reduce inefficiencies. Implement process improvements that enhance quality, productivity, and cost effectiveness. Modernize cost management practices through digital tools, advanced analytics, forecasting, and predictive insights. Utilize scenario planning, root-cause analysis, and risk assessment to address complex operational and supply chain challenges. Develop mitigation strategies and lead transformational initiatives that improve efficiency, cost performance, and business predictability. Exercise decision-making authority on key operational and administrative matters within the organization. Ensure effective execution of organizational and business objectives. L
Become a part of our caring community The Care Coaching Assistant 2 (Transition Coordination Support Staff) employs a variety of strategies and techniques to support a member's wellness state by coordinating services and resources. The Care Coaching Assistant may support multiple responsibilities including Transitions. You/applicant/employee typically focuses decisions on interpretation of area/department policy and methods for completing assignments. Work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works. Follow standard practices that allow for some opportunity for interpretation/deviation or independent. Position Responsibilities: Contribute to administration of care coordination, for transitions and custodial prevention teams. Provide non-clinical support to the assessment and evaluation of members' needs and requirements. This support helps achieve and/or maintain an optimal wellness state by guiding members/families toward resources appropriate for their care and wellbeing. Additionally, it facilitates interaction with these resources. Perform varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments. Use your skills to make an impact Required Qualifications Less than 3 years of technical experience Must reside in the State of Indiana Proficiency in Microsoft Word, Excel and Outlook Excellent verbal and written communication skills Must Reside in the State of Indiana Preferred Qualifications Clerical support background in a healthcare environment Associate or Bachelor's Degree </
Become a part of our caring community The Counsel provides a full range of legal advice and services on litigation, arbitration, and related legal matters and strategy. The Counsel will collaborate internally and with outside counsel on case strategy, discovery, and resolution of disputes. The Counsel will exercise independent judgment and decision-making on litigation issues and related tasks and work under modest supervision. This role requires applying in-depth and broad knowledge of litigation practices, frequently taking full ownership of legal matters, and organizing and managing individual litigation matters from inception through trial. Use your skills to make an impact Required Qualifications Juris Doctor degree from an ABA-accredited law school Active and licensed membership in a state bar association At least 4 years of experience in litigation Strong project management and organizational skills across all facets of litigation from inception through trial Ability to organize and successfully manage a number of case matters simultaneously Strong skills in communicating complex legal issues to various stakeholders Ability to mitigate risk by acting as a trusted advisor whose strategic thinking, pragmatic problem-solving, and proactive counsel are sought by clients Ability to work independently under general supervision and in team settings Experience with large-scale e-discovery Preferred Qualifications Experience with provider disputes and healthcare reimbursement disputes Experience with alternative dispute resolution (ADR), including arbitration Understanding of Medicaid/Medicare laws and regulations Work at Home Requirements:
Datadog's Tel Aviv engineering site builds across some of our fastest-moving product areas — from Product Analytics, to Universal Service Monitoring, to Security Monitoring, to the Software Delivery tools that help engineers everywhere ship and operate software safely. It's a site with real engineering depth, and we're investing in the on-site senior leadership to match it. We are looking for a Director of Engineering, based in Tel Aviv, to lead a multi-team engineering organization in one of these areas, and help shape the site as it grows. In this role, you will partner closely with product managers and with engineering leaders across Tel Aviv, Paris, and the US to shape the roadmap; grow and develop the team to match the business needs; raise the bar on engineering practices and craft; and play a central role in building the culture of a site we're investing in for the long term. At Datadog, we place value in our office culture — the relationships it builds, the creativity it brings to the table, and the collaboration of being together. This role is based in our Tel Aviv office, where being present on site is central to anchoring and growing the team. What You'll Do: Manage and grow a team of talented engineers, making sure they deliver high-quality, timely work and that they're happy, motivated, and developing in their careers Hire and develop senior talent, engineers and managers alike, raising the seniority bar on site as we scale Grow and develop a team of engineering managers — coaching them as leaders and building the layer of leadership the site needs as it scales Partner with product managers and designers to shape the future of the product Work with engineering leaders in Tel Aviv, Europe, and the US to deliver cross-cutting projects across a multi-hub organization Help shape the future of the Tel Aviv site and the broader engineering organization Who You Are: You are a product-building leader with real product sense, comfortable working hand in hand wit
Position Overview: A Junior Research Analyst within the Diligent Market Intelligence function supports subject matter expertise in specialized research areas such as compensation, governance, activism, voting, and risk. Their main responsibilities include assisting in the design and management of data collection methodologies, overseeing third-party service provider workflows, and ensuring high-quality, timely data delivery. They are also expected to execute manual data collection from global sources, maintain strong quality assurance practices, and collaborate closely with Product and Engineering teams to ensure operational efficiency and accuracy. Additionally, Junior Research Analysts take ownership of specific daily and weekly tasks, contribute to ongoing projects, and play a key role in training service providers while keeping process documentation clear and up to date. The role requires strong numeracy, attention to detail, independent work habits, and a proactive approach to continuously improving research products and processes. Key Responsibilities: Proactive communication and management of outsourcer workload. Conduct data collection tasks to uphold the integrity of our database and keep it current. Execute systematic checks to identify data inaccuracies and operational inefficiencies as per predefined protocols. Provide regular updates and reports to the Vertical lead on progress and challenges. Take ownership of specific daily and weekly tasks, as well as ongoing projects within the assigned research vertically. Required Experience/Skills: Entry level Analytical approach and problem-solving attitude Strong written and verbal communication skills Ability to manage deadlines Ability to adapt to difficult workload demands, e.g., time/resource constraints Proficiency in Microsoft Office, especially Excel About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 70
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