Practice Development Manager Jobs

About the Team At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team. About the Role You will work across operations teams to drive strategic priorities, lead impactful projects, and improve processes through technology, benchmarking, and best practices. You will own strategic planning, including KPIs, targets, long-term modelling, and expansion plans, while contributing to the AI agenda by identifying and implementing high-value opportunities. You will lead operational projects, align stakeholders, track key metrics, and provide data-driven insights to support decision-making.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Information Security team is growing and looking for a Strategic Program Manager to drive strategic initiatives and engagement across the organization. This is a fast-moving role that will help build and mature security practices and partnerships across the organization, working closely with GRC, Security Operations, Security Engineering, Internal Audit, Legal, People, Product, Sales, and business teams as a trusted security partner. You will work closely with security leadership to design programs, manage portfolios, and drive results that scale with our growing business. If you thrive on taking initiative, finding clarity in ambiguity, and driving impactful programs and relationships, we'd love to hear from you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead strategic security programs from planning through execution, coordinating priorities, dependencies, risks, and accountability across security and business teams Partner with teams across Figma to identify and address security risks, align stakeholders, and translate security priorities into practical guidance and action plans Define and track security program metrics, OKRs, risk registers, and reporting that give leadership visibility into program health, priorities, and risk posture Identify and coordinate the remediation of security gaps by partnering with control owners, security specialists, and business stakeholders to drive issues to reso

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay curre

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a highly skilled Staff AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay current with ad

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful. Please note that this is a 12 month fixed-term contract. In this role you will You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like: Bring technical expertise to customer demos, trials, implementations, and tickets Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product) Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product Attend conferences on occasion, speaking with prospects that visit our booth You'll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders Appreciate working on a variety of projects with customers from lots of different industries Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable co

About the Team At Trendyol Finance, we drive financial clarity, sustainability, and smart decision-making at every level of the business. As a strategic partner to commercial teams, we bridge data with action—ensuring efficiency, compliance, and long-term value creation. From budgeting to forecasting, we turn numbers into insights that shape Trendyol’s growth journey in a fast-moving ecosystem. About the Role As an SAP Business Analyst, you will drive end-to-end S/4HANA implementations by bridging finance and technology, ensuring alignment between business needs and system capabilities. You will design and optimize SAP FICO solutions, lead project lifecycle activities, and enhance processes through best practices, strong governance, and agile delivery while supporting business value through effective stakeholder management and continuous improvement.

ABOUT THE TEAM We’re shaping the future of financial technology at Trendyol. As Trendyol’s technology teams, we’re not only building for today we’re designing the financial experiences of tomorrow. From payment infrastructure and digital wallets to smart credit systems and personalized financial services, we create solutions that empower millions of users across our ecosystem. With Trendyol Pay, we enable fast, secure, and seamless payment journeys. Through Trendyol Finance, we develop inclusive and accessible products that simplify financial decisions. We are united by a shared purpose:To create a positive impact in our ecosystem by enabling commerce through technology About the Role As an Application Security Engineer, you’ll work closely with Trendyol’s engineering teams to enhance application security across our platforms. You’ll perform web and mobile security testing, validate fixes through code reviews, and provide expert guidance on secure coding practices. In this role, you’ll support our bug bounty program, develop custom security tools, and help drive root-cause analysis and remediation. We’re looking for a collaborative, open-minded teammate who is eager to improve, communicate clearly, and promote security best practices throughout the organization.

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. You will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products. Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction. Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan. Activel

In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices. WHAT YOU’LL DO: Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs. Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products. Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies. Partner with bu siness owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value. Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products. Analyze Salesforce tech debt, propose design and implement solutions. Function as technical lead: Provide Recommendations on configuration vs code Audit and document existing processes and technical designs, and identify areas for improvement Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft) Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders Function as Senior team member with the ability to guide and mentor more junior team members as it r

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As Enterprise Account Director for the French market, you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our CEO, CTO, VP of Product, EMEA Managing Director, and any other resources needed to close business. This team owns the full sales cycle for Pendo’s largest customers and prospects across the French Enterprise business segment - a critical growth area for the company. The profile we're hiring is not a relationship manager or a renewals person. It's a hunter — someone who can open doors at CAC 40 and mid-cap enterprise level, earn trust at C-suite and VP level, and build a pipeline from nothing in parallel to working the existing customer base. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supportin

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This is a hybrid position working 3 days per week in our Tokyo, Japan office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygie

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, ident

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet Bulgaria is looking for an experienced professional to represent our People and Culture team in Bulgaria. This role will require to support the EMEA region by aligning everyday people practices with organisational objectives to drive performance, streamline processes, and maintain operational compliance across multiple international entities. The role balances day-to-day manager coaching and employee relations with full ownership of local People Operations for Bulgaria, as well as broader compliance tracking for assigned European markets. This is a hybrid position with occasional travel to Sofia. You will report to the Sr. Manager, People Partnerships who is based in the UK You Have: Collaborate closely with leaders across our EMEA Product & Engineering organisation to drive the successful implementation of company-wide people programmes, including talent reviews, compensation planning, and employee engagement initiatives. Partner, support, and coach management teams from first-line managers onwards through team dynamics, operational changes, and people strategies. Manage and resolve employee relations (ER) activities, including performance improvement situations, grievances, and investigations, working directly with managers, employees, and the legal team. Own the end-to-end People Operations lifecycle for all employees in Bulgaria, ensuring local operational compliance and seamless day-to-day execution. Act as the local subject matter expert on Bulgarian labour laws, employment practices, and regulatory

At Asana, we believe AI represents the future of work, and APIs are at the heart of how AI connects with the tools where work happens. Asana’s API team owns the gateways that enable data flow into and out of Asana, whether via the public API used to build new apps and agents or our MCP server that enables LLMs to take action in response to natural language. Asana’s rich developer platform and app ecosystem help ensure we can support every use case out there–no matter how big or small the team, and no matter which tools or workflows they use. We’re looking for a staff-level Technical Lead to drive execution and technical vision for our developer platform. Our API team has huge, cross-cutting scope: one day you’ll be partnering with Product to define what a great agentic experience looks like and contributing to the direction of industry-wide protocols, the next you’ll be setting best practices for exposing new Asana functionality via the public API and architecting foundational changes to our API’s core feature set and frameworks, all while mentoring the engineers and developer advocates on the team. If you care deeply about building an agentic future for the enterprise and leading high-performing engineering teams, then we’d love to hear from you! This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Set the technical strategy for the API platform within Asana and advocate for engineering-driven investments, with a vision for keeping our systems flexible and maintainable Drive the team to continually and holistically better itself, enabling the engineers around you to deliver at a high velocity