Pre Sales Systems Engineer Jobs

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with a required location in APAC time zones (we don’t believe in sustainability of ove

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UT

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is hiring a Director of Technical Consulting to lead the post-sales Technical Consultant (TC) organization. This leader will own how Ramp helps complex customers move from signed deal to successful activation, with particular focus on technical implementation, integrations, and the operating model that allows the team to scale. You will lead a growing organization of Technical Consultants and frontline managers, partnering closely with Customer Success, Account Management, Product, and Engineering. TCs are the technical counterpart in Ramp’s post-sales motion: they help customers navigate integration and implementation complexity, translate customer requirements into clear technical paths, and bring the right internal teams together when a solution needs to scale. This is not a traditional pre-sales Solutions Consulting role, and it is not a pure professional-services model. We are looking for a leader who can combine technical implementation judgment with strong people leadership, operational rigor, and the ability to build dura

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. Drive customer impact by designing, implementin

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. Drive customer impact by designing, implementin

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. About the Role As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value. You will work across academic, research, administrative, and operational contexts—helping cus

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales. In order to qualify for this exciting career opportunity, you must have a Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into techn

VTS runs a complex, high-volume revenue motion — Salesforce CPQ feeding NetSuite via middleware, with mid-contract amendments involving upsells, cross-sells, volume changes, downgrades, and product churn happening continuously. The integration layer that connects these systems is functional but manual-heavy, underdocumented, and not built to scale. Furthermore, our CRM and CPQ system requires customization in order to optimize deal workflows to ensure accuracy and timely contract execution. This is not a Salesforce admin role with a developer title. We need someone who writes clean Apex, understands how CPQ order data needs to land in an ERP, knows what good middleware design looks like, and treats release management as a professional discipline — not an afterthought. Alongside our RevOps system team and Salesforce Architect, you'll work closely with our Finance and Sales teams. You will be one of the internal technical voice that evaluates and challenges what those partners propose — knowing when to push back when something is wrong. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What you can expect as a Senior Salesforce & Integration Engineer: Salesforce / CPQ Own the technical customization and development of Salesforce — LWCs, Apex classes/triggers etc along with flows Manage the scaling of custom objects that drive pre/post sales teams in meeting customer needs and internal workflow management Write and maintain Apex triggers, classes, and flows that support Salesforce and CPQ business logic — with test classes that hit 90%+ coverage as a floor, not a ceiling Integration Architecture & Development Partner with third-party implementation firms on the integration build and growth connecting Salesforce CPQ to NetSuite — be the internal technical reviewer, not just the observer Own the internal integration layer as it matures: field

About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role is based in Bangalore . In this role, you will: Strategic AWS Engagement & Influence Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. Influence joint account strategy and technical direction for high-priority opportunities. Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices. Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem. Complex Deal Leadership & Execution Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements. Guide customers from early ideation through architecture design, prototyping, and production deployment. Act as a technical d

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 30% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent ac

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 80% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 80% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy